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    История сбоев Statuscake

    28 Statuscake incidents · июль 2020 г. — official updates, affected components, duration and resolution details.

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    Публичная отчетность Bad Gateway Outage

    Начало 20 октября 2026 г. в 08:08 UTC · 3h 50m

    OutageСерьёзный инцидент
    Затронутые компоненты
    Public Reporting
    1. 20 октября 2026 г. в 08:08 UTCinvestigating

      В настоящее время мы видим, что большинство страниц публичных отчетов дают плохую ошибку шлюза, это находится под следствием, и мы разрешим его как можно скорее.

    2. 20 октября 2026 г. в 08:08 UTCinvestigating

      Продолжающийся инцидент с Google Cloud в регионе Европа-Запад2 влияет на наши страницы с публичными отчетами, в результате чего на затронутых страницах отображаются ошибки «Bad Gateway». Вы можете следить за обновлениями Google на странице статуса Google Cloud. Все функции мониторинга, оповещения и другие функции StatusCake остаются в рабочем состоянии и не затронуты этим инцидентом. Мы развернули страницу временного обслуживания, хотя это может не отображаться на страницах с использованием пользовательского имени хоста. Мы отслеживаем инцидент и расследуем варианты восстановления сервиса. У нас еще нет подтвержденного времени восстановления и мы предоставим дополнительные обновления, как только появится дополнительная информация.

    3. 20 октября 2026 г. в 08:53 UTCinvestigating

      Мы продолжаем расследование этого вопроса.

    4. 20 октября 2026 г. в 11:23 UTCidentified

      Из-за проблемы с питанием Google Cloud перенес перебои в зоне европе-вест2-б, вызвав это событие. Проблема власти смягчается. Частичное смягчение последствий ожидается в течение 30 минут, и мы надеемся восстановить полный сервис как можно скорее.

    5. 20 октября 2026 г. в 11:58 UTCresolved

      Этот инцидент был урегулирован, провайдер подтверждает, что проблемы закончились, и мы видим, что сервис снова в здоровом состоянии. Спасибо за ваше терпение.

    Автоматический перевод официального обновления инцидента.

    Cloudflare outage

    Начало 18 ноября 2025 г. в 12:02 UTC · 2h 56m

    OutageСерьёзный инцидент
    Затронутые компоненты
    StatusCake PagesMain Website
    1. 18 ноября 2025 г. в 12:02 UTCinvestigating

      We are currently experiencing access issues for users trying to log in to app, this has been identified as an issue with Cloudflare. Monitoring and API access are unaffected and continue to work correctly. users are covered for outages and alerts. Many Cloudflare users are affected, and users will see their Cloudflare managed sites generating downtimes through StatusCake, these are valid and will be related to Cloudflare's inability to serve the pages at current.

    2. 18 ноября 2025 г. в 12:34 UTCmonitoring

      Cloudflare have updated their status page indicating that the problem is partially resolved. From a StatusCake perspective, users will be able to log in to the app once more, but may experience increased load times and intermittent page load failures while Cloudflare finalises the fixes.

    3. 18 ноября 2025 г. в 14:58 UTCresolved

      Cloudflare have communicated that a fix has been implemented. They believe the incident is now resolved. On the StatusCake side we are no longer seeing disruption. We can conclude that our alerting, API and reporting were unaffected by this event.

    Degraded performance on Canada monitoring region

    Начало 3 марта 2025 г. в 17:09 UTC · 3h 11m

    IssuesНезначительный инцидент
    Затронутые компоненты
    Uptime
    1. 3 марта 2025 г. в 17:09 UTCinvestigating

      We are currently investigating, we suspect that this is a temporary routing issue affecting customers in select regions. Affected users may see their tests showing as down if they are monitoring a website outside of Canada using this region. There may also be limited effects on other NA regions.

    2. 3 марта 2025 г. в 17:12 UTCidentified

      We have temporarily disabled monitoring from this region while it recovers, this should cease disruption to users

    3. 3 марта 2025 г. в 18:19 UTCmonitoring

      Available information points to a failure with a large comms provider in NA, we have disabled New York and Canada testing regions until the error is resolved on their side. Additionally there is a wide-scale issue with Microsoft & Azure services in Canada which may be related - https://azure.status.microsoft/en-gb/status

    4. 3 марта 2025 г. в 20:20 UTCresolved

      The impacted parties have reported resolution and from our side we have re-enabled affected regions

    Disruption to testing for some users

    Начало 12 ноября 2024 г. в 21:33 UTC · 1d 21h

    OutageСерьёзный инцидент
    Затронутые компоненты
    Main WebsiteUptimeAPI
    1. 12 ноября 2024 г. в 21:33 UTCinvestigating

      We have received reports from users that some Uptime type tests are failing to run, we are currently investigating this on our side.

    2. 12 ноября 2024 г. в 21:38 UTCinvestigating

      We expect some short app outages as we attempt to apply possible fixes, it may not be possible to access the app for 1-2 minutes while these fixes are applied.

    3. 12 ноября 2024 г. в 22:12 UTCinvestigating

      We are continuing to investigate the issue, users will now see some periods where it is not possible to access the app. We will keep these as short of possible while we seek a fix.

    4. 13 ноября 2024 г. в 01:14 UTCinvestigating

      We apologise for the continued disruption, we continue to investigate this and hope for a resolution shortly.

    5. 13 ноября 2024 г. в 05:02 UTCmonitoring

      We've identified and remediated the issue and are monitoring the infrastructure

    6. 14 ноября 2024 г. в 18:59 UTCresolved

      This incident has been resolved.

    Degraded service in the Stockholm region

    Начало 1 ноября 2024 г. в 13:30 UTC · 2h 29m

    OutageСерьёзный инцидент
    Затронутые компоненты
    Uptime
    1. 1 ноября 2024 г. в 13:30 UTCidentified

      The issue has been identified with one of our hosting providers and we're currently working with them to resolve the issue.

    2. 1 ноября 2024 г. в 13:31 UTCidentified

      Our monitoring location in Stockholm, Sweden (IP: 13.48.238.157) is currently unavailable due to an external block on our outbound connections. As a result, any uptime tests previously assigned to this location will temporarily be run from alternative locations outside of Sweden. We apologise for any inconvenience this may cause to customers relying on Swedish-based monitoring. Our team is actively working to resolve this issue, and we appreciate your understanding and patience during this time. Further updates will be provided as they become available.

    3. 1 ноября 2024 г. в 15:59 UTCresolved

      The issue with the hosting provider has been resolved and the Stockholm region is now operational.

    Emergency Database Migration by Provider

    Начало 7 октября 2024 г. в 20:49 UTC · 2h 5m

    OutageСерьёзный инцидент
    Затронутые компоненты
    Public ReportingStatusCake PagesDomainServerMain WebsiteUptimeAPI
    1. 7 октября 2024 г. в 20:49 UTCinvestigating

      One of our database providers is currently conducting emergency maintenance due to a critical hardware failure earlier today. We now have an estimated time to resolution of approximately 2 hours. We understand the impact this may have on your services and apologize for the inconvenience. Our team is in close contact with the provider and monitoring the situation closely. We will continue to provide updates as more information becomes available. Thank you for your patience.

    2. 7 октября 2024 г. в 21:31 UTCidentified

      Thanks for your patience, the migration is progressing & we expect a resolution in around an hours time.

    3. 7 октября 2024 г. в 22:52 UTCmonitoring

      The migration has been completed and we are seeing systems restored. We are monitoring the situation.

    4. 7 октября 2024 г. в 22:54 UTCresolved

      The incident is now resolved, we see all systems returned to full performance. Thanks for bearing with us!

    Temporary Accessibility Issue for Some Users

    Начало 7 октября 2024 г. в 15:13 UTC · 13m

    OutageСерьёзный инцидент
    Затронутые компоненты
    Main WebsiteAPI
    1. 7 октября 2024 г. в 15:13 UTCinvestigating

      We are currently experiencing an issue affecting some users' ability to access our application. This is due to emergency maintenance being performed by one of our server providers. This may impact accessibility during the migration period. Our team is closely monitoring the situation and working with our provider to resolve the issue as soon as possible. We expect this to be a short disruption.

    2. 7 октября 2024 г. в 15:16 UTCinvestigating

      We are continuing to investigate this issue.

    3. 7 октября 2024 г. в 15:26 UTCresolved

      The incident has been resolved, our apologies for the disruption

    Issues with some customers receiving alerts

    Начало 7 сентября 2023 г. в 10:07 UTC · 3m

    OutageСерьёзный инцидент
    Затронутые компоненты
    Uptime
    1. 7 сентября 2023 г. в 10:07 UTCinvestigating

      A networking fault with a provider is causing some customers to receive alerts late, or not at all. We are currently investigating and seeking a resolution.

    2. 7 сентября 2023 г. в 10:11 UTCresolved

      The issue is resolved. Alerts are now running as normal.

    Access issues on web app

    Начало 9 августа 2023 г. в 10:06 UTC · 9m

    OutageСерьёзный инцидент
    Затронутые компоненты
    StatusCake PagesMain Website
    1. 9 августа 2023 г. в 10:06 UTCinvestigating

      We are currently investigating this issue following reports that some users are unable to access the web app, we hope to have this resolved quickly.

    2. 9 августа 2023 г. в 10:16 UTCresolved

      We have identified and resolved the issue, this was related to a temporary networking error, all users will be able to log in to the app successfully once more.

    New Public Reporting Pages temporarily not accepting CNAME

    Начало 21 июля 2023 г. в 11:15 UTC · 3d 0h

    IssuesНезначительный инцидент
    Затронутые компоненты
    Public Reporting
    1. 21 июля 2023 г. в 11:15 UTCinvestigating

      We are investigating an issue where new public reporting pages are not properly applying the CNAME configuration, no existing public reports would be affected, and we will have this resolved asap.

    2. 24 июля 2023 г. в 11:42 UTCresolved

      The issue has now been fully resolved

    Reduced service for test creation & API

    Начало 11 апреля 2023 г. в 07:43 UTC · 6h 10m

    IssuesНезначительный инцидент
    Затронутые компоненты
    DomainUptimeAPI
    1. 11 апреля 2023 г. в 07:43 UTCinvestigating

      We are currently investigating an issue affecting the creation functions for Uptime & Domain type testing, which may be causing some users to experience difficulties. Additionally, we are aware of availability issues with the StatusCake API. Our team is actively working on resolving these issues and we apologize for any inconvenience this may be causing. We will provide updates as soon as possible.

    2. 11 апреля 2023 г. в 09:42 UTCidentified

      The issue has been identified and a fix is being implemented

    3. 11 апреля 2023 г. в 13:53 UTCresolved

      This incident has now been resolved, our apologies for the disruption

    App and Monitoring facing network issues with server provider

    Начало 19 марта 2023 г. в 14:30 UTC · 0m

    Pending
    1. 20 марта 2023 г. в 10:12 UTCresolved

      We had an incident with a main server provider, which caused the app and some uptime testing reports to trigger false alerts. After commicating with the server provider the issue was found to be routing issues within their London datacentre that caused the app to become inaccessible for a period of time. This then also impacted the systems ability to run uptime tests appropriately. The issue lasted for 1 hour 8 Minutes. The issue has now been resolved.

    Maintenance Window Errors

    Начало 21 января 2023 г. в 00:00 UTC · 0m

    Pending
    1. 23 января 2023 г. в 13:10 UTCresolved

      A primary server provider had unexpected downtime over the weekend, which went unnoticed on their side. As we were not notified about the issues we were unaware that the maintenance windows service had stopped performing correctly for some customers for a period of 2 days. We have now inserted failovers to prevent this happening again, and maintenance windows are back running as normal.

    Problems logging in to the app

    Начало 9 января 2023 г. в 09:12 UTC · 9m

    Pending
    Затронутые компоненты
    Main Website
    1. 9 января 2023 г. в 09:12 UTCinvestigating

      We're seeing some customers getting issues logging into the app, with a bad gateway error. We are currently investigating this and hope to have a resolution as soon as possible

    2. 9 января 2023 г. в 09:21 UTCresolved

      This incident has been resolved, the problem occurred due to an unexpected configuration change with a core provider. We will be reviewing the relevant component for reliability going forwards.

    App, and Services facing heavy networking issues

    Начало 3 ноября 2022 г. в 07:52 UTC · 1d 1h

    IssuesНезначительный инцидент
    Затронутые компоненты
    StatusCake PagesMain WebsiteAPI
    1. 3 ноября 2022 г. в 07:52 UTCinvestigating

      We're facing issues with our primary server provider, which has a major networking issue that is currently being investigated.

    2. 3 ноября 2022 г. в 10:33 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 3 ноября 2022 г. в 11:40 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 3 ноября 2022 г. в 18:58 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 4 ноября 2022 г. в 09:10 UTCresolved

      This incident has been resolved.

    App, and Services facing heavy networking issues

    Начало 30 октября 2022 г. в 08:24 UTC · 4h 39m

    OutageСерьёзный инцидент
    Затронутые компоненты
    StatusCake PagesMain WebsiteAPI
    1. 30 октября 2022 г. в 08:24 UTCinvestigating

      Our primary server provider has had a major networking breakage that is currently being investigated and fixed. The application and testing services are currently intermittently down.

    2. 30 октября 2022 г. в 09:48 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 30 октября 2022 г. в 13:03 UTCresolved

      This incident has been resolved.

    App and Monitoring facing major network issues with server provider

    Начало 25 августа 2022 г. в 22:34 UTC · 1h 2m

    OutageКритический инцидент
    Затронутые компоненты
    StatusCake PagesMain WebsiteAPI
    1. 25 августа 2022 г. в 22:34 UTCidentified

      We've identified an issue with our server provider that is currently facing mass power issues. We're in communication with them to understand the issue, and awaiting an immediate fix to the problem.

    2. 25 августа 2022 г. в 23:09 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 25 августа 2022 г. в 23:27 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 25 августа 2022 г. в 23:36 UTCresolved

      This incident has been resolved.

    App, and Services facing heavy networking issues

    Начало 2 августа 2022 г. в 21:39 UTC · 1h 22m

    OutageСерьёзный инцидент
    Затронутые компоненты
    StatusCake PagesMain WebsiteAPI
    1. 2 августа 2022 г. в 21:39 UTCidentified

      Our main server provider is implementing emergency maintenance to fix issues that occured 24 hours ago across their systems. We were told there would be no network downtime but unfortunately they are sufferring from high network loss. We are in communication with them in order to understand the situation and will update further here.

    2. 2 августа 2022 г. в 21:58 UTCidentified

      Identified - The server provider has identified the cause of this incident as a power issue and are working in London to restore normal connectivity as soon as possible.

    3. 2 августа 2022 г. в 22:19 UTCidentified

      We understand that the datacenter (hosting multiple server providers) has been hit with a power outage. They are currently working with the centre staff to get systems back up and running

    4. 2 августа 2022 г. в 22:25 UTCmonitoring

      The datacenter has restored power, and we are actively monitoring all services to ensure all systems are back up an running.

    5. 2 августа 2022 г. в 22:47 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 2 августа 2022 г. в 23:02 UTCresolved

      This incident has been resolved.

    App, and Services facing heavy networking issues

    Начало 1 августа 2022 г. в 21:53 UTC · 1h 47m

    Pending
    Затронутые компоненты
    StatusCake PagesMain WebsiteAPI
    1. 1 августа 2022 г. в 21:53 UTCidentified

      Our main server provider has had a major networking breakage that is currently been investigated and fixed. The application, and testing services are currently down.

    2. 1 августа 2022 г. в 22:01 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 1 августа 2022 г. в 23:28 UTCmonitoring

      The networking issue have been initially fixed. We're now monitoring all system to ensure all services are back to normal.

    4. 1 августа 2022 г. в 23:40 UTCresolved

      This incident has now been resolved but we will continue to keep monitoring the situation with network latency/degredation.

    Cloudflare WAF Global outage

    Начало 21 июня 2022 г. в 06:46 UTC · 48m

    OutageКритический инцидент
    Затронутые компоненты
    StatusCake PagesMain Website
    1. 21 июня 2022 г. в 06:46 UTCinvestigating

      Due to a global outage with Cloudflare our app is inaccessible at the moment, however all testing capabilities are active. Status Pages will also be inaccessible until a fix is in place.

    2. 21 июня 2022 г. в 07:03 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 21 июня 2022 г. в 07:12 UTCmonitoring

      We are monitoring a fix in place for customers to access the app, and StatusCake Pages again. We will continue to monitor

    4. 21 июня 2022 г. в 07:27 UTCmonitoring

      The StatusCake App, and Pages are back up and operational. We will continue to monitor.

    5. 21 июня 2022 г. в 07:34 UTCresolved

      All services are running as expected.

    6. 21 июня 2022 г. в 07:35 UTCpostmortem

      Due to a global outage of Cloudflare, our services were hit with a number of failing connection, which led to downtime on the StatusCake app, and several StatusCake Pages. The outage did not effect any of our testing suite however, so all alerts, and monitoring remained operational through the event.