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    История сбоев Streak

    50 Streak incidents · декабрь 2020 г. — official updates, affected components, duration and resolution details.

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    Delayed processing of automatic email filtering

    Начало 1 июня 2026 г. в 19:29 UTC · 1h 54m

    IssuesНезначительный инцидент
    Затронутые компоненты
    Streak for Gmail (desktop)
    1. 1 июня 2026 г. в 19:29 UTCidentified

      We're investigating a database issue that is resulting in delayed performance for the filters that automatically add email to Streak boxes.

    2. 1 июня 2026 г. в 20:44 UTCmonitoring

      We have found and fixed with the database that indexes new email messages in Streak. Normal performance is restored, and we're monitoring. We are working through the queue of new email threads that have not automatically been added to Streak since 11:50am PST.

    3. 1 июня 2026 г. в 21:24 UTCresolved

      All email threads have been updated to automatically be added to Streak as appropriate. Although this incident is resolved, we will continue to actively monitor performance.

    Degraded email thread performance

    Начало 28 мая 2026 г. в 17:24 UTC · 6h 2m

    IssuesНезначительный инцидент
    Затронутые компоненты
    streak.com
    1. 28 мая 2026 г. в 17:24 UTCidentified

      We've detected a slowdown in the automatic adding of email threads to Streak. We're working on a fix and are monitoring the performance.

    2. 28 мая 2026 г. в 23:26 UTCresolved

      This incident has been resolved.

    Slow permformance

    Начало 18 марта 2026 г. в 11:12 UTC · 38m

    Pending
    Затронутые компоненты
    Streak for Gmail (desktop)
    1. 18 марта 2026 г. в 11:12 UTCinvestigating

      We're currently investigating an issue causing pipelines to take several minutes to load. This is currently affecting a small percentage of users as of 11:04 (GMT). We apologize for the inconvenience and will post an update here within 30 minutes or as soon as we have any information.

    2. 18 марта 2026 г. в 11:47 UTCinvestigating

      We are continuing to investigate this issue.

    3. 18 марта 2026 г. в 11:50 UTCresolved

      Our engineering team have isolated the cause and have implemented a fix. Thank you for your patience while this was being looked into.

    Users unable to add emails to boxes

    Начало 26 ноября 2025 г. в 13:01 UTC · 1d 3h

    Pending
    Затронутые компоненты
    Streak APIStreak for Gmail (desktop)streak.comStreak for AndroidStreak for iOS
    1. 26 ноября 2025 г. в 13:01 UTCidentified

      We're aware of an issue that prevents users adding emails to boxes by clicking on the orange '+' symbol and the fix is currently under review.

    2. 26 ноября 2025 г. в 16:19 UTCidentified

      Streak extension version 7.49 fixes issues related to adding emails to boxes and is immediately available for both Safari and Microsoft Edge browsers. Extension version 7.49 for Chrome is still pending review by Google.

    3. 27 ноября 2025 г. в 10:17 UTCidentified

      Google's review of Streak extension version 7.49 for Google Chrome is now completed and is available for all users.

    4. 27 ноября 2025 г. в 16:23 UTCresolved

      This incident has been resolved.

    Streak is slow to load or not responsive on certain features

    Начало 25 августа 2025 г. в 21:50 UTC · 24m

    Pending
    Затронутые компоненты
    streak.com
    1. 25 августа 2025 г. в 21:50 UTCinvestigating

      Our team is investigating the reason for this slowdown and will continue to post updates here as we are made aware of what's causing this performance blip. If you are unable to add an emails to a box or see issues with comments on a box, or any other performance issues, we are looking into the cause of those now.

    2. 25 августа 2025 г. в 22:13 UTCinvestigating

      We are continuing to investigate this issue.

    3. 25 августа 2025 г. в 22:14 UTCresolved

      We've identified the issue and pushed a fix. If you continue to experience any slowness or anything else, please reach out to [email protected].

    Degraded search performance

    Начало 20 августа 2025 г. в 10:15 UTC · 19h 30m

    IssuesНезначительный инцидент
    Затронутые компоненты
    Streak APIStreak for Gmail (desktop)streak.comStreak for AndroidStreak for iOS
    1. 20 августа 2025 г. в 17:33 UTCidentified

      We're working on an issue with search unexpectedly returning no results.

    2. 20 августа 2025 г. в 23:41 UTCidentified

      We are continuing to work with our partner to update the data available inside Streak. Our own API search result issue has been resolved as of early after PST.

    3. 21 августа 2025 г. в 05:44 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 21 августа 2025 г. в 05:45 UTCresolved

      This incident has been resolved.

    Our cloud provider is experiencing an outage. We will provide an update with ETA as soon as we have one.

    Начало 12 июня 2025 г. в 18:18 UTC · 3h 24m

    OutageСерьёзный инцидент
    Затронутые компоненты
    Streak APIStreak for Gmail (desktop)streak.comStreak for AndroidStreak for iOS
    1. 12 июня 2025 г. в 18:18 UTCinvestigating

      We are currently investigating this issue.

    2. 12 июня 2025 г. в 18:20 UTCinvestigating

      We are continuing to investigate this issue.

    3. 12 июня 2025 г. в 19:53 UTCinvestigating

      We are continuing to experience an outage from our cloud service provider and are working to mitigate impact where possible. We'll provide another update in 60 minutes at 2pm PST or when the status changes.

    4. 12 июня 2025 г. в 20:39 UTCmonitoring

      We believe Streak service is restored and are currently monitoring to confirm. We will update when we are confident the incident is fully resolved.

    5. 12 июня 2025 г. в 20:48 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 12 июня 2025 г. в 21:42 UTCresolved

      We've confirmed all services are restored. Thank you for patience and apologies for the interruption.

    Streak not loading or loading slowly

    Начало 10 октября 2024 г. в 19:20 UTC · 3h 11m

    Pending
    Затронутые компоненты
    Streak for Gmail (desktop)
    1. 10 октября 2024 г. в 19:20 UTCinvestigating

      We're currently investigating an issue preventing Streak from loading as expected. We apologize for the inconvenience and will post an update here as soon as we have more information.

    2. 10 октября 2024 г. в 20:01 UTCmonitoring

      We are monitoring the status of Streak's load times and believe they should be recovering now. Our app was affected by the outage posted by Stripe (https://status.stripe.com/?down=now), our payment provider, who was facing issues with their API calls. As that is resolved, we believe Streak should be back up to regular loading times. We will continue to monitor this and will provide a final update shortly to confirm.

    3. 10 октября 2024 г. в 22:31 UTCresolved

      After monitoring, we've confirmed Streak's loading performance is back to normal. This incident has been resolved.

    Streak not loading or loading slowly

    Начало 26 августа 2024 г. в 15:34 UTC · 37m

    OutageКритический инцидент
    Затронутые компоненты
    Streak for Gmail (desktop)
    1. 26 августа 2024 г. в 15:34 UTCinvestigating

      We're currently investigating an issue preventing Streak from loading as expected. We apologize for the inconvenience and will post an update here as soon as we have more information.

    2. 26 августа 2024 г. в 15:43 UTCmonitoring

      A fix has been implemented and we're currently monitoring the results. Some integration and automation flows may still be delayed. We will share another update once this is fully resolved. We appreciate your patience!

    3. 26 августа 2024 г. в 16:11 UTCresolved

      This incident has been resolved.

    Safari loading issue

    Начало 26 июля 2024 г. в 18:07 UTC · 3h 17m

    IssuesНезначительный инцидент
    Затронутые компоненты
    Streak for Gmail (desktop)
    1. 26 июля 2024 г. в 18:07 UTCinvestigating

      We are investigating an issue that is preventing Safari users from loading the Streak extension. Chrome users are not affected.

    2. 26 июля 2024 г. в 21:24 UTCresolved

      This incident has been resolved.

    Streak boxes not loading

    Начало 12 июня 2024 г. в 16:26 UTC · 1h 3m

    OutageСерьёзный инцидент
    Затронутые компоненты
    Streak for Gmail (desktop)
    1. 12 июня 2024 г. в 16:26 UTCinvestigating

      We're currently investigating an issue preventing Streak boxes from loading as expected. We apologize for the inconvenience and will post an update here as soon as we have more information.

    2. 12 июня 2024 г. в 16:48 UTCmonitoring

      A fix has been implemented and we're currently monitoring the results. Please reach out to us at [email protected] if you're still encountering any loading issues.

    3. 12 июня 2024 г. в 17:29 UTCresolved

      This incident has been resolved.

    Streak outage impacting multiple features

    Начало 17 февраля 2024 г. в 01:00 UTC · 16m

    OutageКритический инцидент
    Затронутые компоненты
    Streak for Gmail (desktop)
    1. 17 февраля 2024 г. в 01:00 UTCinvestigating

      We're currently investigating an outage impacting multiple Streak features, such as boxed email threads and other CRM features in Gmail. We'll have an update in 30 minutes or as soon as we have more information to share. We apologize for the inconvenience and are working to resolve this as soon as possible.

    2. 17 февраля 2024 г. в 01:17 UTCresolved

      This incident has been resolved. If you're still experiencing issues, please refresh your browser window. If issues persist after a refresh, please reach out to our support team so we can investigate. Thanks for your patience as we got things back on track!

    Delays with email threads and automatic email sharing being added to boxes

    Начало 16 ноября 2023 г. в 19:03 UTC · 2h 55m

    IssuesНезначительный инцидент
    Затронутые компоненты
    Streak APIStreak for Gmail (desktop)
    1. 16 ноября 2023 г. в 19:03 UTCinvestigating

      We are currently investigating an issue preventing email threads from populating in Streak boxes. This also includes emails automatically being added to boxes from the automatic email sharing feature (include all emails). We apologize for the inconvenience and will share an update when as fix has been implemented.

    2. 16 ноября 2023 г. в 19:54 UTCmonitoring

      A fix has been implemented and we're starting to see some recovery. Your email threads should start populating shortly and any pending mail merges will begin sending. The estimated completion for full recovery is at around 12:45 PM PST. We appreciate your patience!

    3. 16 ноября 2023 г. в 21:58 UTCresolved

      This incident has been resolved. If you're still encountering any issues, please reach out to us at [email protected].

    Streak not loading

    Начало 30 октября 2023 г. в 20:09 UTC · 36m

    OutageКритический инцидент
    Затронутые компоненты
    Streak for Gmail (desktop)
    1. 30 октября 2023 г. в 20:09 UTCinvestigating

      We're currently investigating an issue preventing Streak from loading as expected. We apologize for the interruption and we'll be sure to post an update once the issue has been identified.

    2. 30 октября 2023 г. в 20:25 UTCidentified

      We've identified the issue and our team is actively working on a solution. We'll provide another update as soon as the fix is in place.

    3. 30 октября 2023 г. в 20:28 UTCmonitoring

      A fix has been implemented and we're currently monitoring the results. Please refresh your Gmail page for the fix to apply. If you're still encountering any loading issues, please reach out to us at [email protected].

    4. 30 октября 2023 г. в 20:45 UTCresolved

      This incident has been resolved.

    Streak boxes not loading

    Начало 9 октября 2023 г. в 17:50 UTC · 42m

    OutageСерьёзный инцидент
    Затронутые компоненты
    Streak for Gmail (desktop)
    1. 9 октября 2023 г. в 17:50 UTCinvestigating

      We're currently investigating an issue preventing Streak boxes from loading. We apologize for the inconvenience and will post an update here as soon as we have more information.

    2. 9 октября 2023 г. в 17:51 UTCinvestigating

      We are continuing to investigate this issue.

    3. 9 октября 2023 г. в 18:22 UTCmonitoring

      A fix has been implemented and we're currently monitoring the results. Please reach out to us at [email protected] if you're still encountering any loading issues.

    4. 9 октября 2023 г. в 18:32 UTCresolved

      This incident has been resolved.

    Unable to add contacts to boxes

    Начало 10 мая 2023 г. в 20:18 UTC · 34m

    IssuesНезначительный инцидент
    Затронутые компоненты
    Streak for Gmail (desktop)
    1. 10 мая 2023 г. в 20:18 UTCinvestigating

      We are currently investigating an issue affecting contacts from being added to boxes. We apologize for the inconvenience and we'll provide an update once we have more information.

    2. 10 мая 2023 г. в 20:47 UTCmonitoring

      A fix has been implemented and we're currently monitoring the results. A refresh of your Gmail will be required for the fix to apply. Please reach out to [email protected] if the issue persists after a refresh.

    3. 10 мая 2023 г. в 20:52 UTCresolved

      Contacts should now load as expected once your Gmail page has been refreshed. We appreciate your patience with us and apologize for the inconvenience today.

    Streak extension not loading

    Начало 13 апреля 2023 г. в 22:40 UTC · 7m

    OutageКритический инцидент
    Затронутые компоненты
    Streak for Gmail (desktop)streak.com
    1. 13 апреля 2023 г. в 22:40 UTCinvestigating

      We are currently investigating an issue that is preventing the Streak extension from loading or displaying in the Gmail inbox. Thanks for your patience while we get to the root cause and resolve this.

    2. 13 апреля 2023 г. в 22:47 UTCresolved

      We've identified the loading issue and have resolved this with a fix. Please give your browser a refresh and let us know if the issue persists for you.

    Boxes slow to load

    Начало 27 февраля 2023 г. в 17:18 UTC · 3h 10m

    Pending
    Затронутые компоненты
    streak.com
    1. 27 февраля 2023 г. в 17:18 UTCidentified

      We've identified an issue with boxes loading and our engineers are working on fixing the underlying issue. Thanks for your patience. We will update here once the issue is resolved.

    2. 27 февраля 2023 г. в 18:00 UTCmonitoring

      Please give your Streak a refresh. While we are still monitoring the issue, we believe the box load times should not be affected anymore. Reach to [email protected] if you continue to experience load issues.

    3. 27 февраля 2023 г. в 20:28 UTCresolved

      This incident has been resolved.

    Streak mail merge and email tracking not loading

    Начало 12 сентября 2022 г. в 14:20 UTC · 5h 33m

    OutageСерьёзный инцидент
    Затронутые компоненты
    Streak for Gmail (desktop)
    1. 12 сентября 2022 г. в 14:20 UTCinvestigating

      Our team is currently investigating an issue affecting mail merge, email tracking, and boxed emails. We'll provide status updates once we have any additional information. Apologies for the inconvenience.

    2. 12 сентября 2022 г. в 16:34 UTCidentified

      The issue has been identified and a fix is being implemented. We will continue to provide status updates once a fix has been released. We appreciate your patience while we work on resolving this issue.

    3. 12 сентября 2022 г. в 17:21 UTCidentified

      The mail merge loading issue has been resolved. Please refresh your Gmail page for the latest update to apply. We are still working on resolving the email tracking and boxed emails issues. We will provide another update once these two issues have been fixed.

    4. 12 сентября 2022 г. в 18:03 UTCmonitoring

      A fix has been implemented for the outstanding issues and we're currently monitoring the results. A refresh of your Gmail page will be required for the latest update to apply.

    5. 12 сентября 2022 г. в 19:28 UTCmonitoring

      We are continuing to monitor any further issues. We're currently working on re-populating the email tracking folders under the Sent view.

    6. 12 сентября 2022 г. в 19:53 UTCresolved

      This incident has been resolved. We appreciate your patience with us today!

    Streak saved views not loading

    Начало 3 августа 2022 г. в 16:02 UTC · 2h 35m

    OutageСерьёзный инцидент
    Затронутые компоненты
    Streak for Gmail (desktop)
    1. 3 августа 2022 г. в 16:02 UTCinvestigating

      Our team is currently investigating an issue preventing Streak from loading your saved views. We'll provide status updates every 30 minutes with any additional information. Apologies for the inconvenience.

    2. 3 августа 2022 г. в 16:43 UTCidentified

      The issue has been identified and a fix is being implemented. We will continue to provide status updates once a fix has been released. We appreciate your patience while we work on resolving this issue.

    3. 3 августа 2022 г. в 17:51 UTCmonitoring

      A fix has been implemented and we are monitoring the results. A refresh of your Gmail page will be required for the fix to apply.

    4. 3 августа 2022 г. в 18:37 UTCresolved

      This incident has been fully resolved. Apologies again for the inconvenience today. We appreciate your patience with us!