История сбоев Teamleader

1. 21 октября 2026 г. в 11:47 UTCmonitoring

   20 октября были обнародованы две критические уязвимости безопасности в PHP, языке программирования, используемом большой долей веб-приложений по всему миру, включая Teamleader Focus. Наша инженерная команда сразу же внедрила временное смягчение на нашей платформе и внимательно следит за ним, и мы будем применять официальный патч PHP, как только он будет выпущен сегодня. В настоящее время у нас нет никаких признаков того, что учетные записи или данные клиентов были затронуты, и вам не нужно ничего делать.

2. 21 октября 2026 г. в 11:57 UTCidentified

   20 октября были обнародованы две критические уязвимости в PHP. PHP является языком программирования, используемым большинством веб-приложений по всему миру, включая Teamleader Focus. В качестве дополнительной меры предосторожности мы временно взяли Teamleader Focus в автономном режиме, пока мы применяем официальный патч безопасности PHP, и мы вернем его в онлайн, как только это будет сделано. В настоящее время у нас нет никаких признаков того, что учетные записи или данные клиентов были затронуты, и мы будем обновлять эту страницу.

3. 21 октября 2026 г. в 12:00 UTCidentified

   На данный момент Teamleader Focus недоступен. Мы специально отключили его. Две критические уязвимости были обнародованы в PHP, языке программирования многих веб-сайтов и веб-приложений по всему миру, включая Teamleader Focus. Чтобы не рисковать, мы отключили Teamleader Focus в качестве профилактической меры. Мы не знаем о каких-либо проблемах безопасности или неправильном использовании, и наша команда проводит расследование, чтобы быть полностью уверены. Когда мы вернемся? На данный момент мы стремимся сделать Teamleader Focus снова доступным в 19:00 CEST. Мы пока не можем подтвердить, будет ли это возможно раньше, потому что сначала нам нужно предпринять необходимые шаги, чтобы безопасно вернуть его в Интернет. Мы будем держать вас на этой странице. Спасибо за терпение и извините за неудобства.

4. 21 октября 2026 г. в 15:52 UTCidentified

   Быстрое обновление: выпущен официальный патч безопасности PHP, и наша команда применяет его прямо сейчас. После того, как он будет установлен и протестирован, мы вернем Teamleader Focus в онлайн. Спасибо за поддержку, мы сообщим вам об этом, как только Teamleader Focus снова будет доступен.

5. 21 октября 2026 г. в 18:42 UTCmonitoring

   Earlier today we took Teamleader Focus offline as a precaution. The PHP foundation had announced two critical security vulnerabilities in PHP, a technology our platform runs on, and we didn't want to wait for the official fix while exposed. The official fix was released today and we have now installed it across our platform. All services are available again. Our investigation has found no evidence that these vulnerabilities were used against Teamleader. That investigation is still ongoing, and we will update this page if anything changes. Thank you for your patience. If you notice anything unusual, please contact our support team.

6. 22 октября 2026 г. в 11:47 UTCresolved

   This incident has been resolved.

Автоматический перевод официального обновления инцидента.

1. 20 июля 2026 г. в 15:54 UTCinvestigating

   Мы знаем, что некоторые клиенты испытывают неожиданную ошибку при открытии определенных страниц сделки. Проблема возникает периодически и не по всем сделкам. Наша команда разработчиков активно исследует. Мы предоставим обновление, как только у нас будет больше информации.

2. 20 июля 2026 г. в 16:00 UTCmonitoring

   Реализовано исправление, и мы отслеживаем результаты.

3. 21 июля 2026 г. в 08:05 UTCresolved

   Этот инцидент был урегулирован.

Автоматический перевод официального обновления инцидента.

1. 16 июня 2026 г. в 14:22 UTCinvestigating

   We are currently experiencing delays in creating tasks on projects. We're investigating the cause and will provide an update as soon as possible.

2. 16 июня 2026 г. в 14:41 UTCmonitoring

   We have implemented a fix and are monitoring the results.

3. 17 июня 2026 г. в 07:02 UTCresolved

   This incident has been resolved.

1. 1 декабря 2025 г. в 15:56 UTCinvestigating

   Teamleader Focus is currently experiencing a higher than normal amount of load, and may be causing pages to be slow or unresponsive. Our development team is investigating the cause and we will provide an update as soon as the issue evolves.

2. 3 декабря 2025 г. в 12:40 UTCinvestigating

   While we detect improvement, we are still investigating the root cause of the slowness.

3. 4 декабря 2025 г. в 10:26 UTCresolved

   This incident has been resolved, and we'll keep looking into ways to prevent this from happening again. Thank you for your patience and comprehension!

1. 30 октября 2025 г. в 09:27 UTCidentified

   The data of the insights and shared inbox statistics have not been refreshing since October 29, 2025, 11:25 (UTC+01:00). We have found the cause and are already working on it. Thank you for your patience and understanding.

2. 30 октября 2025 г. в 12:18 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 31 октября 2025 г. в 07:59 UTCresolved

   This incident has been resolved. We thank you again for your understanding!

1. 14 октября 2025 г. в 12:41 UTCinvestigating

   Teamleader Focus is currently unavailable We are trying to resolve this as soon as possible.

2. 14 октября 2025 г. в 12:42 UTCinvestigating

   We are continuing to investigate this issue.

3. 14 октября 2025 г. в 13:19 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 14 октября 2025 г. в 13:55 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 14 октября 2025 г. в 15:08 UTCresolved

   Our development team has resolved the issue. We will keep a close eye if further issues may occur. We thank you for your patience.

1. 29 сентября 2025 г. в 08:17 UTCinvestigating

   We are currently investigating this issue and will update you as soon as we have more information.

2. 30 сентября 2025 г. в 09:14 UTCinvestigating

   The issue of slowness in Teamleader Focus has come up again. We are investigating the cause and will keep you updated.

3. 30 сентября 2025 г. в 14:41 UTCmonitoring

   We have identified the issue, implemented a fix and are currently monitoring the results.

4. 1 октября 2025 г. в 08:58 UTCresolved

   The slowness issue has been tackled and resolved. Thank you for your patience and understanding.

1. 18 сентября 2025 г. в 08:23 UTCinvestigating

   We have noticed a general issue when sending invoices via the Peppol network. You will get an "External error" notification which will explain that the invoice could not be sent out. Receiving invoices via the Peppol network still works as expected. We are working to identify the issue.

2. 18 сентября 2025 г. в 08:45 UTCmonitoring

   A fix has been implemented - invoices can be sent to the Peppol network again. We suggest sending the invoices you couldn't send during the outage again via the Peppol network in order to make sure they're properly synced. We will be monitoring the functionality.

3. 18 сентября 2025 г. в 11:12 UTCresolved

   This issue has been resolved, it is now possible to send invoices via the Peppol network once again.

1. 10 июля 2025 г. в 15:01 UTCinvestigating

   We noticed some of the emails sent via Teamleader Focus are not being delivered to email provider Yahoo. This means that some of your emails sent via Teamleader Focus to Yahoo e-mail addresses will arrive delayed or not at all. We're working on a solution and will continue to keep you updated

2. 11 июля 2025 г. в 07:45 UTCinvestigating

   We are continuing to investigate this issue.

3. 14 июля 2025 г. в 08:10 UTCmonitoring

   All e-mails that were still pending were successfully delivered. If you have received a notification that your e-mail was not delivered, you can send a new e-mail. We are monitoring this and will update you as soon as we’re certain the issue is resolved. Thanks for your comprehension.

4. 15 июля 2025 г. в 08:44 UTCresolved

   This issue has been resolved: all e-mails are being successfully delivered again. Thanks for your patience and comprehension!

1. 20 июня 2025 г. в 06:58 UTCinvestigating

   We are currently investigating an issue where tickets are not being forwarded to Teamleader Focus' Shared Inbox because of a 'block' coming from our ticketing provider. We are currently coordinating with our provider in order to solve the issue. Tickets can still be sent out from the Shared Inbox module, but replies on those tickets will not be forwarded to the Shared Inbox in Teamleader Focus. However, all the emails and replies to tickets you receive will still be in your email provider inbox, so we suggest using that to manage your emails for the time being. We will update the status page as soon as more information is available.

2. 20 июня 2025 г. в 14:44 UTCmonitoring

   A fix has been implemented and tickets are again being forwarded to the Teamleader Focus' Shared Inbox. We are monitoring the situation.

3. 23 июня 2025 г. в 09:43 UTCresolved

   The issue has been resolved: all tickets are being forwarded to the Teamleader Focus' Shared Inbox.

1. 12 декабря 2024 г. в 13:32 UTCinvestigating

   We have encountered an issue where segments are not visible at the moment in Teamleader Focus. We are working on showing these again as soon as possible.

2. 12 декабря 2024 г. в 13:32 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 12 декабря 2024 г. в 14:31 UTCmonitoring

   A fix has been implemented and segments are again visible for Teamleader Focus users. We are monitoring the situation.

4. 12 декабря 2024 г. в 16:11 UTCresolved

   The issue has been resolved and segments are visible for all Teamleader Focus users.

1. 9 декабря 2024 г. в 08:11 UTCinvestigating

   Teamleader Focus is currently experiencing technical difficulties and may be causing certain pages to be slow or unresponsive. Our development team is investigating the cause and we will provide an update as soon as the issue evolves.

2. 9 декабря 2024 г. в 09:42 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 9 декабря 2024 г. в 11:35 UTCresolved

   This incident has been resolved.

1. 25 ноября 2024 г. в 08:42 UTCinvestigating

   There are currently issues with the Exchange Web Services and the Outlook upstream provider, which might impact our Outlook integrations. We are currently monitoring the situation to make sure that these services can be restored as soon as possible once available again.

2. 25 ноября 2024 г. в 11:05 UTCinvestigating

   We are continuing to investigate this issue.

3. 25 ноября 2024 г. в 15:11 UTCidentified

   The issue has been identified and confirmed by our 3rd party provider Microsoft. Microsoft is currently deploying and monitoring a fix which should resolve the issue shortly.

4. 26 ноября 2024 г. в 07:55 UTCmonitoring

   The issues with the Exchange Web Services and the Outlook upstream provider seem to have been resolved for the time being, we're monitoring the situation; our services are operational again.

5. 28 ноября 2024 г. в 08:13 UTCresolved

   The incident has been marked as resolved by Microsoft after an extensive monitoring. Everything regarding the Exchange Web Services and the Outlook upstream provider is working as expected.

1. 30 сентября 2024 г. в 07:01 UTCinvestigating

   Microsoft users are not able to log in via SSO, we are currently investigating the issue. Please log in with email address and password instead. We will come back with an update asap.

2. 30 сентября 2024 г. в 07:24 UTCresolved

   This incident has been resolved.

1. 7 сентября 2024 г. в 13:45 UTCinvestigating

   We are currently experiencing a service disruption in Teamleader Focus. Our development team is working to identify the root cause and implement a solution. We will provide an update as soon as the issue evolves.

2. 7 сентября 2024 г. в 14:25 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 7 сентября 2024 г. в 14:26 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 8 сентября 2024 г. в 10:45 UTCresolved

   This incident has been resolved.

1. 26 июня 2024 г. в 06:19 UTCinvestigating

   We are currently experiencing a service disruption on our Mobile App. Our development team is working to identify the root cause and implement a solution. We will provide an update as soon as the issue evolves.

2. 26 июня 2024 г. в 09:55 UTCmonitoring

   A fix has been implemented for which we ask you to update your Teamleader Focus app. We are further monitoring the results.

3. 26 июня 2024 г. в 21:12 UTCresolved

   This incident has been resolved.

1. 17 мая 2024 г. в 07:10 UTCinvestigating

   Due to an issue with a 3rd party provider we cannot ensure correct processing of paper postal invoices. We are contacting them as we speak.

2. 17 мая 2024 г. в 10:17 UTCmonitoring

   The issue has been identified, and we implemented a fix. We are monitoring whether we get the desired results.

3. 17 мая 2024 г. в 13:15 UTCresolved

   This incident has been resolved.

1. 8 мая 2024 г. в 14:45 UTCinvestigating

   There is currently an issue when uploading files in our web and mobile application. We're working on a fix and will provide an update as soon as possible.

2. 8 мая 2024 г. в 15:49 UTCresolved

   This incident has been resolved.

1. 18 марта 2024 г. в 15:46 UTCinvestigating

   InvoiceCloud and CloudSign are not loading at the moment. We're investigating the cause and will provide an update as soon as possible.

2. 18 марта 2024 г. в 15:53 UTCmonitoring

   A fix has been implemented and we are monitoring the results

3. 19 марта 2024 г. в 06:52 UTCresolved

   This incident has been resolved.

1. 18 января 2024 г. в 12:09 UTCinvestigating

   https://meeting.teamleader.eu/ is unavailable due to an expired certificate, we are investigating the cause and will get back to you asap

2. 18 января 2024 г. в 12:38 UTCmonitoring

   We were able to update the certificate and are monitoring the results

3. 18 января 2024 г. в 14:43 UTCresolved

   This incident has been resolved.