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    История сбоев Thunkable

    32 Thunkable incidents · декабрь 2020 г. — official updates, affected components, duration and resolution details.

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    Thunkable Platform Service Disruption

    Начало 18 ноября 2025 г. в 12:10 UTC · 3h 0m

    OutageКритический инцидент
    Затронутые компоненты
    Mobile Web App HostingThunkable DesignerThunakble Website
    1. 18 ноября 2025 г. в 12:10 UTCmonitoring

      We are currently experiencing platform issues due to an ongoing incident with Cloudflare Global Network. You can follow the official Cloudflare Global Network status here: https://www.cloudflarestatus.com/ We’ll continue to monitor the situation and share updates as needed. Thank you for your continued patience.

    2. 18 ноября 2025 г. в 15:10 UTCresolved

      Cloudflare has resolved the issue. We will continue to monitor this situation and provide updates if the issue re-surfaces. Thank you for your patience.

    Platform and Live App Outage

    Начало 7 августа 2025 г. в 23:40 UTC · 12h 31m

    Pending
    Затронутые компоненты
    iOS Live AppAndroid Live AppThunkable Designer
    1. 7 августа 2025 г. в 23:40 UTCinvestigating

      We are currently experiencing an outage affecting both the Thunkable platform and published live apps. Our engineering team is actively investigating the issue and working to restore full service as quickly as possible. We will provide updates here as soon as more information is available. Thank you for your patience and understanding.

    2. 7 августа 2025 г. в 23:41 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 8 августа 2025 г. в 04:52 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 8 августа 2025 г. в 12:11 UTCresolved

      This incident has been resolved.

    Thunkable Platform Service Disruption

    Начало 12 июня 2025 г. в 18:51 UTC · 1h 57m

    Pending
    Затронутые компоненты
    iOS Build ServersAndroid Build ServersDatabaseServer InfrastructureiOS Live AppAndroid Live AppThunkable Designer
    1. 12 июня 2025 г. в 18:51 UTCmonitoring

      We are currently experiencing platform issues due to an ongoing incident with Google Cloud Platform. We're actively monitoring the situation and will provide updates as we learn more. Thank you for your patience.

    2. 12 июня 2025 г. в 20:26 UTCmonitoring

      Our platform is recovering from an earlier issue related to an ongoing incident with Google Cloud Platform. Some services may still experience degraded performance as systems stabilize. You can follow the official GCP status here: https://status.cloud.google.com/ We’ll continue to monitor the situation and share updates as needed. Thank you for your continued patience.

    3. 12 июня 2025 г. в 20:44 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 12 июня 2025 г. в 20:48 UTCresolved

      This incident has been resolved.

    Technical Support System Experiencing High Latency

    Начало 29 мая 2024 г. в 15:13 UTC · 2h 4m

    IssuesНезначительный инцидент
    1. 29 мая 2024 г. в 15:13 UTCinvestigating

      Our 3rd party technical support solution provider, Intercom, is experiencing high latency that is actively being investigated, which may prevent Thunkable users on Pro, Business, and Teams plans from contacting our Support team. We're monitoring Intercom's status page and will update you as soon as the issue is resolved. In the meantime, users on Pro, Business, and Teams plans can post in the Thunkable Community if you're experiencing any time-sensitive issues, which our Support team will be actively monitoring and responding to: community.thunkable.com

    2. 29 мая 2024 г. в 15:20 UTCinvestigating

      We are continuing to investigate this issue.

    3. 29 мая 2024 г. в 17:17 UTCresolved

      This incident has been resolved.

    Android Publishing Issue

    Начало 22 февраля 2024 г. в 22:05 UTC · 2h 15m

    IssuesНезначительный инцидент
    Затронутые компоненты
    Android Build Servers
    1. 22 февраля 2024 г. в 22:05 UTCidentified

      We have identified an issue preventing users from publishing to the Google Play Store (Android). We are working on a fix and will share an update as soon as it is tested and deployed.

    2. 23 февраля 2024 г. в 00:20 UTCresolved

      The Google Play Store (Android) publishing issue has been resolved, and you can now resume publishing your app as normal.

    iOS Publishing - Apple Rejecting Builds made with latest XCode

    Начало 3 ноября 2023 г. в 15:51 UTC · 1h 10m

    Pending
    Затронутые компоненты
    iOS Build Servers
    1. 3 ноября 2023 г. в 15:51 UTCidentified

      Thunkable iOS apps are built with the latest version of XCode, XCode 15.0.1. As of November 2, 2023, Apple has been showing the following message to Apple developers building apps with XCode 15.0.1: "New apps and app updates must be built with the public (GM) versions of Xcode 11 or later" There is an ongoing thread in the Apple forums about this issue: https://developer.apple.com/forums/thread/740853 See the Thunkable Community's discussion at: https://community.thunkable.com/t/apple-publishing-issue/2679204/4

    2. 3 ноября 2023 г. в 17:01 UTCresolved

      This incident has been resolved. Update in the Apple Community thread: https://developer.apple.com/forums/thread/740853?page=12 Update in the Thunkable Community thread: https://community.thunkable.com/t/apple-publishing-issue/2679204/8

    Downloading Android Projects Temporarily Unavailable

    Начало 30 октября 2023 г. в 15:44 UTC · 1h 12m

    OutageКритический инцидент
    Затронутые компоненты
    Android Build Servers
    1. 30 октября 2023 г. в 15:44 UTCmonitoring

      A third party service (Maven Central - https://status.maven.org/) is experiencing an outage, which is causing Android project downloads to be temporarily unavailable on Thunkable. We apologize for the inconvenience, and will share updates as we monitor this third party service outage and learn more.

    2. 30 октября 2023 г. в 16:54 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 30 октября 2023 г. в 16:55 UTCresolved

      Our third party provider is back up, and Thunkable users can resume downloading Android projects.

    Technical Support System Experiencing High Latency

    Начало 12 октября 2023 г. в 14:55 UTC · 1h 1m

    Pending
    1. 12 октября 2023 г. в 14:55 UTCidentified

      Our 3rd party technical support solution provider, Intercom, is experiencing high latency that is actively being investigated, which may prevent Thunkable users on Pro, Business, and Teams plans from contacting our Support team. We're monitoring Intercom's status page and will update you as soon as the issue is resolved. In the meantime, users on Pro, Business, and Teams plans can post in the Thunkable Community if you're experiencing any time-sensitive issues, which our Support team will be actively monitoring and responding to: community.thunkable.com

    2. 12 октября 2023 г. в 15:57 UTCresolved

      Our 3rd party technical support solution provider, Intercom, has resolved the issue that was causing high latency, and Thunkable users on Pro, Business, and Teams plans can now contact our Support team as normal. We will continue to monitor this situation and provide updates if the issue re-surfaces. Thank you for your patience.

    Project Settings Issue in Snap-to-Place Projects

    Начало 13 июня 2023 г. в 14:13 UTC · 26m

    IssuesНезначительный инцидент
    Затронутые компоненты
    Thunkable Designer
    1. 13 июня 2023 г. в 14:13 UTCidentified

      We identified an issue where users cannot open the Project Settings page on snap-to-place projects. We have investigated to find the source of the issue, and are working to deploy a fix as quickly as possible. We will share additional updates shortly.

    2. 13 июня 2023 г. в 14:39 UTCresolved

      We have deployed a fix that was causing Project Settings not to display in Snap to Place projects. Please perform a hard refresh in your browser window before continuing to use Thunkable. Thanks for your patience and understanding while we worked to resolve this issue as quickly as possible, and please reach out to us through community.thunkable.com if you have any questions.

    iOS Build Servers are under maintenance

    Начало 23 марта 2023 г. в 15:33 UTC · 1h 45m

    IssuesНезначительный инцидент
    Затронутые компоненты
    iOS Build Servers
    1. 23 марта 2023 г. в 15:33 UTCinvestigating

      An issue impacts the connections to Apple servers for iOS publishing.

    2. 23 марта 2023 г. в 16:11 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 23 марта 2023 г. в 17:08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 23 марта 2023 г. в 17:18 UTCresolved

      This incident has been resolved.

    Issues When Rendering Project Screen

    Начало 10 января 2023 г. в 20:10 UTC · 3h 10m

    Pending
    Затронутые компоненты
    Thunkable Designer
    1. 10 января 2023 г. в 20:10 UTCinvestigating

      We see project screen rendering issues.

    2. 10 января 2023 г. в 20:17 UTCinvestigating

      We are continuing to investigate this issue.

    3. 10 января 2023 г. в 22:32 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 10 января 2023 г. в 22:52 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 10 января 2023 г. в 23:12 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 10 января 2023 г. в 23:20 UTCresolved

      This incident has been resolved.

    Issues When Opening The Project Page

    Начало 17 ноября 2022 г. в 23:18 UTC · 46m

    Pending
    Затронутые компоненты
    Thunkable Designer
    1. 17 ноября 2022 г. в 23:18 UTCidentified

      Users are experiencing issues when opening the project page.

    2. 17 ноября 2022 г. в 23:46 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 18 ноября 2022 г. в 00:01 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 18 ноября 2022 г. в 00:04 UTCresolved

      This incident has been resolved.

    Elevated Errors in Android Publish Servers

    Начало 8 ноября 2022 г. в 14:22 UTC · 2h 10m

    Pending
    Затронутые компоненты
    Android Build Servers
    1. 8 ноября 2022 г. в 14:22 UTCinvestigating

      We are currently investigating this issue.

    2. 8 ноября 2022 г. в 16:08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 8 ноября 2022 г. в 16:32 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 8 ноября 2022 г. в 16:32 UTCresolved

      This incident has been resolved.

    Build Server upstream incident

    Начало 4 ноября 2022 г. в 22:08 UTC · 4h 19m

    IssuesНезначительный инцидент
    Затронутые компоненты
    iOS Build ServersAndroid Build Servers
    1. 4 ноября 2022 г. в 22:08 UTCidentified

      An incident caused by the Expo service we use for builds is generating issues with our build servers. More information can be found at https://status.expo.dev/

    2. 4 ноября 2022 г. в 22:08 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 5 ноября 2022 г. в 02:22 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 5 ноября 2022 г. в 02:24 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 5 ноября 2022 г. в 02:27 UTCresolved

      This incident has been resolved.

    Android Build Servers are under maintenance

    Начало 1 ноября 2022 г. в 18:33 UTC · 23m

    Pending
    Затронутые компоненты
    Android Build Servers
    1. 1 ноября 2022 г. в 18:33 UTCmonitoring

      Android Build Servers are under maintenance. We will finish it by 1 pm PST or sooner.

    2. 1 ноября 2022 г. в 18:56 UTCresolved

      This incident has been resolved.

    Elevated Errors in Android Build Servers

    Начало 31 октября 2022 г. в 03:33 UTC · 1d 0h

    Pending
    Затронутые компоненты
    iOS Build Servers
    1. 31 октября 2022 г. в 03:33 UTCinvestigating

      We're experiencing an elevated level of Android Build Server errors and are currently looking into the issue.

    2. 31 октября 2022 г. в 12:08 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 31 октября 2022 г. в 12:45 UTCidentified

      One of our Android Build Server dependencies is down. We are working on a fix. You can follow the Gradle status here: https://status.gradle.com

    4. 31 октября 2022 г. в 19:11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 31 октября 2022 г. в 19:49 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 1 ноября 2022 г. в 03:43 UTCresolved

      This incident has been resolved.

    Android & iOS Build Servers are under maintenance

    Начало 29 сентября 2022 г. в 21:37 UTC · 26m

    IssuesНезначительный инцидент
    Затронутые компоненты
    iOS Build ServersAndroid Build Servers
    1. 29 сентября 2022 г. в 21:37 UTCmonitoring

      We will be back online around 3 pm PST.

    2. 29 сентября 2022 г. в 22:03 UTCresolved

      This incident has been resolved.

    iOS Build Servers are under maintenance

    Начало 13 сентября 2022 г. в 17:36 UTC · 11m

    Pending
    Затронутые компоненты
    iOS Build Servers
    1. 13 сентября 2022 г. в 17:36 UTCmonitoring

      We are deploying a new release to fix the default build number issue. All the build servers should be back online around 11 am PST.

    2. 13 сентября 2022 г. в 17:46 UTCresolved

      This incident has been resolved.

    Android & iOS Build Servers are under maintenance

    Начало 23 августа 2022 г. в 20:38 UTC · 3h 6m

    IssuesНезначительный инцидент
    Затронутые компоненты
    iOS Build ServersAndroid Build Servers
    1. 23 августа 2022 г. в 20:38 UTCmonitoring

      Android & iOS Build Servers are under maintenance. We expect to be fully operational by 4 PM pst today.

    2. 23 августа 2022 г. в 23:44 UTCresolved

      This incident has been resolved.

    Android Build Servers - Partial Outage

    Начало 17 января 2022 г. в 15:30 UTC · 6h 21m

    OutageСерьёзный инцидент
    Затронутые компоненты
    Android Build Servers
    1. 17 января 2022 г. в 15:30 UTCidentified

      There is a partial outage in one of our build dependencies: Bintray (https://status.bintray.com/). Thunkable’s Android build servers will be on maintenance mode until the above issues are resolved.

    2. 17 января 2022 г. в 21:51 UTCresolved

      The dependencies are back online and the servers are running.