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История сбоев Timeclock Plus

50 Timeclock Plus incidents · июнь 2023 г. — official updates, affected components, duration and resolution details.

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TimeClock Plus Application Performance Degradation

Начало 22 июня 2026 г. в 14:24 UTC 1d 0h

Pending

Затронутые компоненты

Prod07.tcplusondemand.comProd62.tcplusondemand.comGroup2.tcplusondemand.comProd29.tcplusondemand.comProd38.tcplusondemand.comGroup12.tcplusondemand.comGroup3.tcplusondemand.comProd03.tcplusondemand.comPHR9.tcplusondemand.comPHR1.tcplusondemand.comScheduleAnywhere SchedulingProd24.tcplusondemand.comPHR7.tcplusondemand.comProd39.tcplusondemand.comProd66.tcplusondemand.comPHR4.tcplusondemand.comProd65.tcplusondemand.comProd34.tcplusondemand.comGroup4.tcplusondemand.comProd15.tcplusondemand.comProd22.tcplusondemand.comProd04.tcplusondemand.comProd01.tcplusondemand.comProd64.tcplusondemand.comPHR2.tcplusondemand.comProd11.tcplusondemand.comProd40.tcplusondemand.comProd25.tcplusondemand.comProd42.tcplusondemand.comAladtec SchedulingHumanity SchedulingGroup10.tcplusondemand.comPHR8.tcplusondemand.comProd23.tcplusondemand.comPHR6.tcplusondemand.comProd06.tcplusondemand.comProd31.tcplusondemand.comGroup1.tcplusondemand.comGroup5.tcplusondemand.comProd60.tcplusondemand.comProd26.tcplusondemand.comProd12.tcplusondemand.comProd09.tcplusondemand.comPHR5.tcplusondemand.comProd30.tcplusondemand.comProd16.tcplusondemand.comProd32.tcplusondemand.comProd33.tcplusondemand.comInstaSub Substitute ManagementProd28.tcplusondemand.comWhenToWorkGroup10-2.tcplusondemand.comProd37.tcplusondemand.comProd18.tcplusondemand.comProd63.tcplusondemand.comProd61.tcplusondemand.comProd10.tcplusondemand.comProd27.tcplusondemand.comProd36.tcplusondemand.comProd43.tcplusondemand.comPHR3.tcplusondemand.comProd05.tcplusondemand.comHumanity TimeProd35.tcplusondemand.comProd02.tcplusondemand.comProd67.tcplusondemand.com

22 июня 2026 г. в 14:24 UTCinvestigating
We're experiencing issues with our TimeClock Plus Time and Attendance application affecting a subset of users. The disruption is related to our network infrastructure layer and is not isolated to TCP's systems. Our team is actively working with our providers to resolve this. We will provide more details as soon as more information becomes available.
22 июня 2026 г. в 14:29 UTCidentified
The issue has been identified and a fix is being implemented.
22 июня 2026 г. в 17:00 UTCmonitoring
A fix has been implemented and we are monitoring the results.
23 июня 2026 г. в 15:07 UTCresolved
This incident has been resolved.

TimeClock Plus Application Performance Degradation

Начало 26 мая 2026 г. в 18:48 UTC 31m

OutageСерьёзный инцидент

Затронутые компоненты

Prod61.tcplusondemand.com

26 мая 2026 г. в 18:48 UTCinvestigating
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
26 мая 2026 г. в 19:18 UTCmonitoring
A fix has been implemented and we are monitoring the results.
26 мая 2026 г. в 19:18 UTCresolved
This incident has been resolved.

TimeClock Plus Application Performance Degradation

Начало 18 мая 2026 г. в 13:05 UTC 4h 53m

IssuesНезначительный инцидент

Затронутые компоненты

Prod63.tcplusondemand.com

18 мая 2026 г. в 13:05 UTCinvestigating
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
18 мая 2026 г. в 14:17 UTCinvestigating
We are continuing to investigate this issue.
18 мая 2026 г. в 14:55 UTCinvestigating
We will be performing urgent maintenance between 10:15AM CDT and 10:45AM CDT. During this time, customers will experience a brief period of downtime.
18 мая 2026 г. в 15:35 UTCinvestigating
Maintenance has been completed. We are verifying application performance.
18 мая 2026 г. в 15:41 UTCidentified
The issue has been identified and a fix is being implemented.
18 мая 2026 г. в 15:58 UTCmonitoring
A fix has been implemented and we are monitoring the results.
18 мая 2026 г. в 17:58 UTCresolved
This incident has been resolved.

Application Performance Degradation/Outage

Начало 8 мая 2026 г. в 00:47 UTC 3d 12h

OutageСерьёзный инцидент

Затронутые компоненты

Prod25.tcplusondemand.com

8 мая 2026 г. в 00:47 UTCinvestigating
We are aware of reports of elevated response times and intermittent errors affecting some users. We have identified the issue as stemming from our infrastructure provider and are actively monitoring while they work toward resolution. Updates to follow.
8 мая 2026 г. в 01:52 UTCinvestigating
We are continuing to investigate this issue.
8 мая 2026 г. в 13:55 UTCidentified
We are continuing to work through our restore processes following an outage declared by AWS which they are still working to address. The issue was caused by a cooling system failure in one of their Availability Zones, which has impacted our infrastructure. Our team is actively working through restoration efforts to bring our services back. We sincerely apologize for the disruption and thank you for your continued patience.
8 мая 2026 г. в 17:08 UTCidentified
We are continuing to work through our restore processes following an outage declared by AWS which they are still working to address. The issue was caused by a cooling system failure in one of their Availability Zones, which has impacted our infrastructure. Our team is actively working through restoration efforts to bring our services back.
8 мая 2026 г. в 19:01 UTCidentified
Access has been restored for customers on Prod60. Some customers may experience 1-3 hours of data loss depending on working hours. If you have experienced data loss, please reach out to our support team at 325-223-9300 or Support@TCPSoftware.com for assistance.
8 мая 2026 г. в 20:54 UTCidentified
Access has been restored for most customers on Prod25. We are still working to restore access for a subset of customers. Some customers will be subject to data loss due to the outage. If you have experienced data loss, please reach out to our support team at 325-223-9300 or Support@TCPSoftware.com for assistance.
8 мая 2026 г. в 22:58 UTCmonitoring
All systems are working normally. We will continue to monitor performance over the weekend. Additional information will posted as it becomes available.
9 мая 2026 г. в 21:18 UTCmonitoring
We will be performing additional maintenance on Prod25 that will result in a short period of downtime (10-15 minutes). This will be completed in the next 1-2 hours. A follow-up message will be posted when the maintenance begins and when the maintenance is completed.
11 мая 2026 г. в 13:33 UTCresolved
This incident has been resolved.

TimeClock Plus Application Performance Degradation

Начало 23 февраля 2026 г. в 23:05 UTC 15h 43m

IssuesНезначительный инцидент

Затронутые компоненты

Prod61.tcplusondemand.com

23 февраля 2026 г. в 23:05 UTCinvestigating
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
24 февраля 2026 г. в 03:10 UTCidentified
The issue has been identified and a fix is being implemented.
24 февраля 2026 г. в 03:46 UTCmonitoring
A fix has been implemented and we are monitoring the results.
24 февраля 2026 г. в 14:48 UTCresolved
This incident has been resolved.

TimeClock Plus Application Outage

Начало 17 февраля 2026 г. в 12:39 UTC 4d 6h

OutageКритический инцидент

Затронутые компоненты

Prod64.tcplusondemand.com

17 февраля 2026 г. в 12:39 UTCinvestigating
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
17 февраля 2026 г. в 13:58 UTCinvestigating
We are continuing to investigate this issue.
17 февраля 2026 г. в 14:41 UTCinvestigating
The TimeClock Plus application performance has stabilized. We are continuing to investigate the root cause and will provide further updates as information becomes available.
17 февраля 2026 г. в 23:08 UTCinvestigating
The TimeClock Plus application performance remains stable. We are continuing to investigate the root cause and will provide further updates as information becomes available.
18 февраля 2026 г. в 14:32 UTCidentified
The issue has been identified and a fix is being implemented.
19 февраля 2026 г. в 14:19 UTCmonitoring
A fix has been implemented and we are monitoring the results.
21 февраля 2026 г. в 19:14 UTCresolved
This incident has been resolved.

TimeClock Plus Application Outage

Начало 3 февраля 2026 г. в 15:42 UTC 3h 23m

OutageСерьёзный инцидент

Затронутые компоненты

Prod63.tcplusondemand.com

3 февраля 2026 г. в 15:42 UTCinvestigating
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
3 февраля 2026 г. в 15:42 UTCidentified
The issue has been identified and a fix is being implemented.
3 февраля 2026 г. в 16:01 UTCmonitoring
A fix has been implemented and we are monitoring the results.
3 февраля 2026 г. в 16:41 UTCmonitoring
We are continuing to monitor for any further issues.
3 февраля 2026 г. в 19:05 UTCresolved
This incident has been resolved.

Aladtec Application Outage

Начало 21 декабря 2025 г. в 19:19 UTC 1h 37m

OutageСерьёзный инцидент

Затронутые компоненты

Aladtec Scheduling

21 декабря 2025 г. в 19:19 UTCinvestigating
We are experiencing issues with our Aladtec Scheduling application. A subset of users is impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
21 декабря 2025 г. в 19:43 UTCidentified
The issue has been identified and a fix is being implemented.
21 декабря 2025 г. в 20:39 UTCidentified
We are continuing to work on a fix for this issue.
21 декабря 2025 г. в 20:48 UTCmonitoring
A fix has been implemented and we are monitoring the results.
21 декабря 2025 г. в 20:56 UTCresolved
This incident has been resolved.

TimeClock Plus PrismHR2 Application Disruption

Начало 8 октября 2025 г. в 16:32 UTC 41m

OutageСерьёзный инцидент

Затронутые компоненты

PHR2.tcplusondemand.com

8 октября 2025 г. в 16:32 UTCidentified
The issue has been identified and a fix is being implemented.
8 октября 2025 г. в 17:08 UTCmonitoring
A fix has been implemented and we are monitoring the results.
8 октября 2025 г. в 17:13 UTCresolved
This incident has been resolved.

Degraded Application Performance

Начало 2 октября 2025 г. в 14:42 UTC 1h 57m

IssuesНезначительный инцидент

Затронутые компоненты

Prod07.tcplusondemand.comGroup2.tcplusondemand.comProd29.tcplusondemand.comProd38.tcplusondemand.comGroup12.tcplusondemand.comGroup3.tcplusondemand.comProd03.tcplusondemand.comPHR9.tcplusondemand.comPHR1.tcplusondemand.comScheduleAnywhere SchedulingProd24.tcplusondemand.comPHR7.tcplusondemand.comProd39.tcplusondemand.comPHR4.tcplusondemand.comProd34.tcplusondemand.comGroup4.tcplusondemand.comProd15.tcplusondemand.comProd22.tcplusondemand.comProd04.tcplusondemand.comProd01.tcplusondemand.comPHR2.tcplusondemand.comProd11.tcplusondemand.comProd40.tcplusondemand.comProd25.tcplusondemand.comProd42.tcplusondemand.comAladtec SchedulingHumanity SchedulingGroup10.tcplusondemand.comPHR8.tcplusondemand.comProd23.tcplusondemand.comPHR6.tcplusondemand.comProd06.tcplusondemand.comProd31.tcplusondemand.comGroup1.tcplusondemand.comGroup5.tcplusondemand.comProd60.tcplusondemand.comProd26.tcplusondemand.comProd12.tcplusondemand.comProd09.tcplusondemand.comPHR5.tcplusondemand.comProd30.tcplusondemand.comProd16.tcplusondemand.comProd32.tcplusondemand.comProd33.tcplusondemand.comInstaSub Substitute ManagementProd28.tcplusondemand.comGroup10-2.tcplusondemand.comProd37.tcplusondemand.comProd18.tcplusondemand.comProd61.tcplusondemand.comProd10.tcplusondemand.comProd27.tcplusondemand.comProd36.tcplusondemand.comProd43.tcplusondemand.comPHR3.tcplusondemand.comProd05.tcplusondemand.comProd35.tcplusondemand.comProd02.tcplusondemand.com

2 октября 2025 г. в 14:42 UTCinvestigating
We are currently experiencing degraded performance. Our team is actively investigating the issue and working to restore normal service as quickly as possible.
2 октября 2025 г. в 15:02 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2 октября 2025 г. в 16:39 UTCresolved
This incident has been resolved. Degraded performance was due to an issue with our Web Application Firewall provider. More information can be found here: https://www.cloudflarestatus.com/incidents/nz9nlcyz4qy4

Aladtec Outage

Начало 27 сентября 2025 г. в 09:32 UTC 1h 45m

MaintenanceТехническое обслуживание

Затронутые компоненты

Aladtec Scheduling

27 сентября 2025 г. в 09:32 UTCinvestigating
We are experiencing issues with our Aladtec Scheduling application. A subset of users is impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
27 сентября 2025 г. в 11:05 UTCidentified
The issue has been identified and a fix is being implemented.
27 сентября 2025 г. в 11:14 UTCmonitoring
A fix has been implemented and we are monitoring the results.
27 сентября 2025 г. в 11:17 UTCresolved
This incident has been resolved.

Aladtec Outage

Начало 2 сентября 2025 г. в 00:08 UTC 24m

Pending

Затронутые компоненты

Aladtec Scheduling

2 сентября 2025 г. в 00:08 UTCinvestigating
We are experiencing issues with our Aladtec Scheduling application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
2 сентября 2025 г. в 00:32 UTCresolved
This incident has been resolved.

TimeClock Plus Group10-2 Application Disruption

Начало 22 августа 2025 г. в 05:04 UTC 18m

OutageСерьёзный инцидент

Затронутые компоненты

Group10-2.tcplusondemand.com

22 августа 2025 г. в 05:04 UTCinvestigating
We are currently investigating this issue.
22 августа 2025 г. в 05:10 UTCidentified
The issue has been identified and a fix is being implemented.
22 августа 2025 г. в 05:16 UTCmonitoring
A fix has been implemented and we are monitoring the results.
22 августа 2025 г. в 05:21 UTCresolved
This incident has been resolved.

Service Provider Degradation

Начало 21 августа 2025 г. в 18:07 UTC 2h 2m

IssuesНезначительный инцидент

Затронутые компоненты

Prod07.tcplusondemand.comGroup2.tcplusondemand.comProd29.tcplusondemand.comProd38.tcplusondemand.comGroup12.tcplusondemand.comGroup3.tcplusondemand.comProd03.tcplusondemand.comPHR9.tcplusondemand.comPHR1.tcplusondemand.comScheduleAnywhere SchedulingProd24.tcplusondemand.comPHR7.tcplusondemand.comProd39.tcplusondemand.comPHR4.tcplusondemand.comProd34.tcplusondemand.comGroup4.tcplusondemand.comProd15.tcplusondemand.comProd22.tcplusondemand.comProd04.tcplusondemand.comProd01.tcplusondemand.comPHR2.tcplusondemand.comProd11.tcplusondemand.comProd40.tcplusondemand.comProd25.tcplusondemand.comProd42.tcplusondemand.comAladtec SchedulingGroup10.tcplusondemand.comPHR8.tcplusondemand.comProd23.tcplusondemand.comPHR6.tcplusondemand.comProd06.tcplusondemand.comProd31.tcplusondemand.comGroup1.tcplusondemand.comGroup5.tcplusondemand.comProd60.tcplusondemand.comProd26.tcplusondemand.comProd12.tcplusondemand.comProd09.tcplusondemand.comPHR5.tcplusondemand.comProd30.tcplusondemand.comProd16.tcplusondemand.comProd32.tcplusondemand.comProd33.tcplusondemand.comInstaSub Substitute ManagementProd28.tcplusondemand.comGroup10-2.tcplusondemand.comProd37.tcplusondemand.comProd18.tcplusondemand.comProd61.tcplusondemand.comProd10.tcplusondemand.comProd27.tcplusondemand.comProd36.tcplusondemand.comProd43.tcplusondemand.comPHR3.tcplusondemand.comProd05.tcplusondemand.comProd35.tcplusondemand.comProd02.tcplusondemand.com

21 августа 2025 г. в 18:07 UTCinvestigating
We are currently experiencing service degradation and elevated error rates impacting multiple services. This is due to a reported issue with our web application firewall provider. We apologize for any disruption this may be causing to your workflow. We will provide our next update as new information becomes available.
21 августа 2025 г. в 18:35 UTCidentified
Our Web Application Firewall provider has identified the issue and is working to implement a fix.
21 августа 2025 г. в 19:46 UTCmonitoring
A fix has been implemented and we are monitoring the results.
21 августа 2025 г. в 20:09 UTCresolved
This incident has been resolved.

TimeClock Plus Automation Service Disruption

Начало 11 августа 2025 г. в 22:07 UTC 1h 24m

IssuesНезначительный инцидент

Затронутые компоненты

Prod07.tcplusondemand.comProd34.tcplusondemand.comProd25.tcplusondemand.comProd06.tcplusondemand.comProd31.tcplusondemand.comProd28.tcplusondemand.com

11 августа 2025 г. в 22:07 UTCinvestigating
We are investigating reports of customers experiencing automation service disruption. We are working to identify the issue and the impact across our server fleet.
11 августа 2025 г. в 22:28 UTCidentified
The issue has been identified and a fix is being implemented.
11 августа 2025 г. в 23:26 UTCmonitoring
A fix has been implemented and we are monitoring the results.
11 августа 2025 г. в 23:31 UTCresolved
This incident has been resolved.

Aladtec Application Outage

Начало 1 августа 2025 г. в 15:37 UTC 3h 23m

OutageСерьёзный инцидент

Затронутые компоненты

Aladtec Scheduling

1 августа 2025 г. в 15:37 UTCinvestigating
We are experiencing issues with our Aladtec Scheduling application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
1 августа 2025 г. в 17:02 UTCidentified
The issue has been identified and a fix is being implemented.
1 августа 2025 г. в 17:09 UTCmonitoring
A fix has been implemented and we are monitoring the results.
1 августа 2025 г. в 19:00 UTCresolved
This incident has been resolved.

TimeClock Plus Application Outage

Начало 29 июля 2025 г. в 17:31 UTC 56m

OutageКритический инцидент

Затронутые компоненты

Prod60.tcplusondemand.com

29 июля 2025 г. в 17:31 UTCinvestigating
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
29 июля 2025 г. в 17:44 UTCidentified
The issue has been identified and a fix is being implemented.
29 июля 2025 г. в 17:54 UTCmonitoring
A fix has been implemented and we are monitoring the results.
29 июля 2025 г. в 18:27 UTCresolved
This incident has been resolved.

Aladtec Application Outage

Начало 24 июня 2025 г. в 11:38 UTC 1h 21m

Pending

Затронутые компоненты

Aladtec Scheduling

24 июня 2025 г. в 11:38 UTCinvestigating
We are experiencing issues with our Aladtec Scheduling application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available. Components affected: secure15.aladtec.com
24 июня 2025 г. в 12:10 UTCidentified
The issue has been identified and a fix is being implemented.
24 июня 2025 г. в 12:12 UTCmonitoring
A fix has been implemented and we are monitoring the results.
24 июня 2025 г. в 13:00 UTCresolved
This incident has been resolved.

TimeClock Plus Application Outage

Начало 18 июня 2025 г. в 16:40 UTC 3h 44m

OutageКритический инцидент

Затронутые компоненты

Group1.tcplusondemand.com

18 июня 2025 г. в 16:40 UTCinvestigating
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
18 июня 2025 г. в 16:55 UTCidentified
The issue has been identified and a fix is being implemented.
18 июня 2025 г. в 17:39 UTCmonitoring
A fix has been implemented and we are monitoring the results.
18 июня 2025 г. в 20:24 UTCresolved
This incident has been resolved.

Aladtec Application Outage

Начало 13 июня 2025 г. в 14:01 UTC 31m

OutageСерьёзный инцидент

Затронутые компоненты

Aladtec Scheduling

13 июня 2025 г. в 14:01 UTCinvestigating
We’re experiencing issues with our Aladtec Scheduling application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
13 июня 2025 г. в 14:10 UTCidentified
The issue has been identified and a fix is being implemented.
13 июня 2025 г. в 14:22 UTCmonitoring
A fix has been implemented and we are monitoring the results.
13 июня 2025 г. в 14:24 UTCmonitoring
We are continuing to monitor for any further issues.
13 июня 2025 г. в 14:32 UTCresolved
This incident has been resolved.

История сбоев Timeclock Plus | Uptimus