История сбоев Turnitin

1. 3 сентября 2026 г. в 19:17 UTCresolved

   Мы это исправили! Мы определили, что из-за неожиданного инцидента с обслуживанием пользователи, возможно, не смогли получить доступ к почтовым ящикам назначения Standard и Clarity. Пользователи, получающие доступ к этим типам присваиваний через интеграцию, также могут получать ошибки при попытке доступа к почтовому ящику. Мы рады сообщить, что сервис восстановлен. Инцидент произошел между следующими временами: ПДТ: четверг, 3 сентября 10:57 - четверг, 3 сентября 11:24 BST: четверг, 3 сентября 18:57 - четверг, 3 сентября 19:24 AEST: Пятница, 4 сентября 03:57 - Пятница, 4 сентября 04:24 Мы сожалеем о любых неудобствах, которые могут возникнуть, если вы пострадали от сегодняшнего инцидента.

Автоматический перевод официального обновления инцидента.

1. 3 сентября 2026 г. в 05:06 UTCidentified

   Мы столкнулись с некоторыми проблемами. В настоящее время Turnitin и TurnitinUK столкнулись с неожиданным инцидентом. В течение этого времени пользователи, получающие доступ к сервису через интеграцию, могут столкнуться с ошибкой при попытке использования сервиса Turnitin. Мы приглашаем вас отслеживать прогресс этого инцидента, пока мы работаем над тем, чтобы вернуть сервис к оптимальному здоровью.

2. 3 сентября 2026 г. в 05:42 UTCinvestigating

   В настоящее время мы расследуем этот вопрос.

3. 3 сентября 2026 г. в 07:46 UTCinvestigating

   В настоящее время Turnitin и TurnitinUK столкнулись с неожиданным инцидентом. В течение этого времени пользователи, получающие доступ к сервису через интеграцию, могут столкнуться с ошибкой при попытке использования сервиса Turnitin. Мы приглашаем вас отслеживать прогресс этого инцидента, пока мы работаем над тем, чтобы вернуть сервис к оптимальному здоровью.

4. 3 сентября 2026 г. в 08:10 UTCinvestigating

   Мы продолжаем расследование этого вопроса. Были восстановлены логины Turnitin UK, Turnitin и iThenticate.com.

5. 3 сентября 2026 г. в 08:52 UTCresolved

   Мы это исправили! Из-за неожиданного инцидента с обслуживанием вы, возможно, не смогли войти в Turnitin, TurnitinUK, iThenticate.com сегодня. Пользователи, получающие доступ к Turnitin через интеграцию, также могут получить ошибки при попытке доступа к сервису. Мы рады сообщить, что сервис восстановлен. Инцидент произошел между следующими временами: ПДТ: среда, 2 сентября 20:40 - четверг, 3 сентября 1:27 BST: четверг, 3 сентября 4:40 - четверг, 3 сентября 9:27 AEST: четверг, 3 сентября 13:40 - четверг, 3 сентября 18:27 Мы сожалеем о любых неудобствах, которые могут возникнуть, если вы пострадали от сегодняшнего инцидента.

Автоматический перевод официального обновления инцидента.

1. 6 августа 2026 г. в 10:54 UTCidentified

   We’ve run into some issues. Originality, CrossRef Similarity Check, Similarity, SimCheck and iThenticate V2 are currently experiencing an unexpected service incident. Integration users may also be affected. During this time, you may find users encounter an error message when they try to upload files. We invite you to track the progress of this incident while we work to bring the service back to optimum health.

2. 6 августа 2026 г. в 11:55 UTCidentified

   Users can now upload files without an error message but they may find a delay in processing.

3. 6 августа 2026 г. в 12:52 UTCresolved

   We’ve fixed it! Due to an unexpected service incident, you may have been unable to upload files in Originality, CrossRef Similarity Check, Similarity, SimCheck and iThenticate V2 today. Users accessing via an integration may also have been affected. We are pleased to advise that service has been restored. Submissions made via integrations may need to be resubmitted. The incident occurred between the following times: PDT: Thursday, 6th August 03:30 - Thursday, 6th August 05:35 BST: Thursday, 6th August 11:30 - Thursday, 6th August 13:35 AEST: Thursday, 6th August 20:30 - Thursday, 6th August 22:35 We regret any inconvenience this may have caused if you were impacted by today’s incident.

1. 15 июля 2026 г. в 11:58 UTCidentified

   Мы столкнулись с некоторыми проблемами. В настоящее время Turnitin.com сталкивается с неожиданным инцидентом. В течение этого времени вы можете обнаружить, что пользователи Instructor или Student, пытающиеся войти с Turnitin.com, направляются на страницу входа в систему Admin, а не на страницу входа в систему Instructor и Student. Инструктор или студенты, пожалуйста, используйте этот URL для входа в свою учетную запись. (Глобальные пользователи) https://www.turnitin.com/login page.asp (пользователи Великобритании) https://www.turnitinuk.com/login page.asp Мы приглашаем вас отслеживать прогресс этого инцидента, пока мы работаем над тем, чтобы вернуть сервис к оптимальному здоровью.

2. 15 июля 2026 г. в 12:34 UTCidentified

   Turnitin.com теперь должен представить URL-адрес инструктора и студента для пользователей английского языка, мы обновляем страницы на английском языке. Инструктор или студенты, пожалуйста, используйте этот URL для входа в свою учетную запись. (Глобальные пользователи) https://www.turnitin.com/login page.asp (пользователи Великобритании) https://www.turnitinuk.com/login page.asp

3. 15 июля 2026 г. в 14:12 UTCidentified

   Мы обновили страницу Turnitin.com для пользователей в следующих регионах: Америка Соединенные Штаты (английский) Латинская Америка (Español) Бразилия (Португуэс) Канада (английский) Мексика (Испания) Европа и Ближний Восток Германия (Deutschland) Испания (Español) Франция (Франция) Италия (Italiano) Ближний Восток (عربي) Недерланды (Nederlands) Португалия (Português) Тюркие (Тюрк) Великобритания (английский) Мы находимся в процессе обновления следующих региональных страниц. Азиатско-Тихоокеанский регион Австралия (английский) Индия (английский) Индонезия (Bahasa Indonesia) ) ()) [править править код] [править править код] Новая Зеландия (английский) Филиппины (английский) 中国 ()中)) )中) (中中))

4. 15 июля 2026 г. в 14:52 UTCresolved

   Мы это исправили! Из-за неожиданного инцидента с обслуживанием вы, возможно, не смогли войти в систему в качестве преподавателя или студента в студии обратной связи Turnitin. Мы рады сообщить, что сервис восстановлен. Инцидент произошел между следующими временами: ПДТ: вторник, 14 июля 10:27 - среда, 15 июля 07:50 BST: вторник, 14 июля 18:27 - среда, 15 июля 15:50 AEST: среда, 15 июля 03:27 - четверг, 16 июля 00:50 Мы сожалеем о любых неудобствах, которые могут возникнуть, если вы пострадали от сегодняшнего инцидента.

Автоматический перевод официального обновления инцидента.

1. 17 июля 2026 г. в 14:11 UTCresolved

   14 и 15 июля пользователи Instructor или Student, обращающиеся к сервису через Turnitin.com или Turnitinuk.com, возможно, были неправильно направлены на страницу входа в систему администратора, а не на страницу входа в систему инструктора и студента. Сама страница входа и остальная часть сервиса остались работоспособными. Пользователям-инструкторам и студентам рекомендуется использовать этот URL-адрес для входа в свои соответствующие учетные записи Turnitin: (Глобальные пользователи) https://www.turnitin.com/login page.asp (пользователи Великобритании) https://www.turnitinuk.com/login page.asp С тех пор это было решено, и пользователи должны получать доступ к своим страницам входа через Turnitin в обычном режиме. Мы сожалеем о любых неудобствах, которые это могло причинить.

Автоматический перевод официального обновления инцидента.

1. 25 июня 2026 г. в 15:04 UTCidentified

   We’ve run into some issues. Turnitin and TurnitinUK are currently experiencing an unexpected service incident. During this time, users accessing the service via turnitin.com and turnitinuk.com may encounter an error when accessing New standard or Clarity assignments. Users accessing these services via an integration, may also be affected. We invite you to track the progress of this incident while we work to bring the service back to optimum health.

2. 25 июня 2026 г. в 15:13 UTCidentified

   We are continuing to work on a fix for this issue.

3. 25 июня 2026 г. в 15:55 UTCresolved

   We’ve fixed it! Due to an unexpected service incident, users accessing the service via turnitin.com and turnitinuk.com may have encountered an error when accessing New standard or Clarity assignments today. Users accessing these services via an integration, may also have been affected. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: Thursday, 25th June 06:05 - Thursday, 25th June 08:43 BST: Thursday, 25th June 14:05 - Thursday, 25th June 16:43 AEST: Thursday, 25th June 23:05 - Friday, 26th June 01:43 We regret any inconvenience this may have caused if you were impacted by today’s incident.

1. 15 июня 2026 г. в 10:25 UTCresolved

   We’ve run into some issues. Feedback Studio, Feedback Studio UK, iThenticate v1, iThenticate v2 and Similarity have experienced an unexpected service incident. During this time, some users may have experienced an error message when logging in via Shibboleth SSO. PDT: Sunday, 14th June 17:43 - Monday, 15th June 03:22 BST: Monday, 15th June 01:43 - Monday, 15th June 11:22 AEST: Monday, 15th June 10:43 - Monday, 15th June 20:22 We regret any inconvenience this may have caused if you were impacted by today’s incident.

1. 12 июня 2026 г. в 07:00 UTCresolved

   We’ve fixed it! Due to an unexpected service incident, users may have been unable to access their classes in Turnitin and Turnitin UK today. Users accessing these services via an integration may also have been affected. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: Thursday, 11th June 16:10 - Thursday, 11th June 16:50 BST: Friday, 12th June 00:10 - Friday, 12th June 00:50 AEST: Friday, 12th June 09:10 - Friday, 12th June 09:50 We regret any inconvenience this may have caused if you were impacted by today’s incident.

1. 10 июня 2026 г. в 14:19 UTCresolved

   We’ve fixed it! Due to an unexpected service incident, users who access Turnitin, Turnitin UK, Turnitin Similarity, SimCheck, Originality and iThenticate V1 and V2 through Shibboleth SSO only, may have been unable to do so today. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: Tuesday, June 9th 21:06 - Wednesday, June 10th 01:42 BST: Wednesday, June 10th 05:06 - Wednesday, June 10th 09:42 AEDT: Wednesday, June 10th 14:06 - Wednesday, June 10th 18:42 We regret any inconvenience this may have caused if you were impacted by today’s incident.

1. 4 июня 2026 г. в 00:42 UTCidentified

   We’ve run into some issues. Turnitin is currently experiencing an unexpected service incident. During this time, users may find that Turnitin, Turnitin UK and iThenticate V1 are inaccessible, integrations users may be affected. We invite you to track the progress of this incident while we work to bring the service back to optimum health.

2. 4 июня 2026 г. в 00:47 UTCidentified

   We are continuing to work on a fix for this issue.

3. 4 июня 2026 г. в 01:24 UTCmonitoring

   We're currently monitoring a fix for Turnitin and Turnitin UK, however, iThenticate V1 users are still affected.

4. 4 июня 2026 г. в 01:48 UTCresolved

   We’ve fixed it! Due to an unexpected service incident, you may have been unable to access in Turnitin.com, TurnitinUK.com and iThenticate.com today, users accessing these services via integrations may have been affected. We are pleased to advise that service has been restored. The incident occurred between the following times: Turnitin.com and TurnitinUK.com: PDT: Wednesday, 3rd June, 17:00 - Wednesday, 3rd June 18:12 BST: Thursday, 4th June, 01:00 - Thursday, 4th June, 02:12 AEST: Thursday, 4th June, 10:00 - Thursday, 4th June, 11:12 iThenticate.com: PDT: Wednesday, 3rd June, 17:00 - Wednesday, 3rd June 18:38 BST: Thursday, 4th June, 01:00 - Thursday, 4th June, 02:38 AEST: Thursday, 4th June, 10:00 - Thursday, 4th June, 11:38 We regret any inconvenience this may have caused if you were impacted by today’s incident.

1. 19 мая 2026 г. в 12:52 UTCidentified

   We’ve run into some issues. Turnitin UK is currently experiencing an unexpected service incident. During this time, you may find that you are unable to access Classes or Assignments. Users accessing via an integration may also be affected. We invite you to track the progress of this incident while we work to bring the service back to optimum health.

2. 19 мая 2026 г. в 13:36 UTCresolved

   We’ve fixed it! Due to an unexpected service incident, you may have been unable to access Turnitin UK classes and assignments today. Users accessing via an integration have also been affected. Administrators may have also experienced errors when accessing their portal. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: Tuesday, 19th May 2026 04:50 - 06:20 BST: Tuesday, 19th May 2026 12:50 - 14:20 AEST: Tuesday, 19th May 2026 21:50 - 23:20 We regret any inconvenience this may have caused if you were impacted by today’s incident.

1. 7 мая 2026 г. в 15:23 UTCidentified

   We’ve run into some issues. Turnitin Feedback Studio is currently experiencing an unexpected service incident. During this time, Spanish language users may encounter intermittent errors when accessing AI writing reports. We invite you to track the progress of this incident while we work to bring the service back to optimum health.

2. 7 мая 2026 г. в 16:19 UTCresolved

   We’ve fixed it! Due to an unexpected service incident, Spanish language users may have intermittently encountered errors when accessing the AI Writing reports in Turnitin Feedback Studio. We are pleased to advise that service has been restored. Any submissions made in the below time frame may still show an error, we are in the process of fixing these affected reports. This process may take some time. If a report is needed urgently please resubmit to generate a new AI Writing report. The incident occurred between the following times: PDT: Thursday, 6th May 06:25 - Thursday, 7th May 09:08 BST: Thursday, 6th May 14:25 - Thursday, 7th May 17:08 AEST: Thursday, 6th May 23:25 - Friday, 8th May 02:08 We regret any inconvenience this may have caused if you were impacted by today’s incident.

1. 4 мая 2026 г. в 14:32 UTCidentified

   We’ve run into some issues. Due to an unplanned key rotation by Instructure following the security incident posted here (https://status.instructure.com/incidents/9wm4knj2r64z), users will encounter issues accessing reports via Canvas LMS submitted via Canvas Plagiarism Framework (CPF). Affected products: Turnitin Turnitin UK Turnitin Similarity, Originality and SimCheck

2. 4 мая 2026 г. в 22:09 UTCresolved

   We’ve fixed it! Due to an unplanned key rotation by Instructure following the security incident posted here (https://status.instructure.com/incidents/9wm4knj2r64z), users might have been unable to access or generate similarity reports via Canvas LMS submitted via Canvas Plagiarism Framework (CPF). We are pleased to advise that service has been restored. Affected products: Turnitin Turnitin UK Turnitin Similarity, Originality and SimCheck The incident occurred between the following times: PDT: May 1st, 2026 - Friday, 15:30 to May 4th, 2026 - Monday 14:49 BST: May 1st, 2026 - Friday, 23:30 to May 4th, 2026 - Monday 22:49 AEST: May 2nd, 2026 - Saturday, 08:30 - May 5th, 2026 - Tuesday 07:49 Please note that Canvas will resubmit the affected submissions; it is worth noting that this may take a while to complete. We regret any inconvenience this may have caused if you were impacted by the incident.

1. 30 апреля 2026 г. в 18:29 UTCidentified

   We’ve run into some issues. Turnitin Clarity is currently experiencing an unexpected service incident. During this time, you may find that you areunable to access Turnitin Clarity assignments created using an LTI 1.3 integration via turnitinuk.com and turnitin.com directly. We invite you to track the progress of this incident while we work to bring the service back to optimum health.

2. 30 апреля 2026 г. в 19:30 UTCidentified

   We are continuing to work on a fix for this issue.

3. 30 апреля 2026 г. в 19:31 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 30 апреля 2026 г. в 21:36 UTCresolved

   We’ve fixed it! Due to an unexpected service incident, you may have been unable to access Turnitin Clarity assignments created using an LTI 1.3 integration via turnitinuk.com and turnitin.com directly today. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: Thursday, 30th April 08:47- Thursday, 30th April 14:01 BST: Thursday, 30th April 16:47 - Thursday, 30th April 22:01 AEST: Friday, 1st May 01:47 - Friday, 1st May 07:01 We regret any inconvenience this may have caused if you were impacted by today’s incident.

1. 30 апреля 2026 г. в 12:16 UTCinvestigating

   We’ve run into some issues. Turnitin Clarity is currently experiencing an unexpected service incident. During this time, you may find that you are unable to load the Student Writing Report. We invite you to track the progress of this incident while we work to bring the service back to optimum health.

2. 30 апреля 2026 г. в 13:58 UTCresolved

   We’ve fixed it! Due to an unexpected service incident, you may have been unable to load the Student Writing Report in Turnitin Clarity today. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: Wednesday, 29th April 21:43- Thursday, 30th April 06:45 BST: Thursday, 30th April 05:43 - Thursday, 30th April 14:45 AEST: Thursday, 30th April 14:43 - Thursday, 30th April 23:45 We regret any inconvenience this may have caused if you were impacted by today’s incident.

1. 30 апреля 2026 г. в 16:49 UTCresolved

   We’ve fixed it! Due to an unexpected service incident, Users in the UK using an integration may have encountered slowness or intermittent 504 errors in Feedback Studio UK today. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: Wednesday, 29th April 04:17 - Thursday, 30th April 08:15 BST: Thursday, 30th April 12:17 - Thursday, 30th April 16:15 AEST: Thursday, 30th April 21:17 - Friday, 1st May 01:15 We regret any inconvenience this may have caused if you were impacted by today’s incident.

1. 1 апреля 2026 г. в 03:49 UTCidentified

   We’ve run into some issues. Turnitin, Turnitin UK, Similarity, SimCheck, Originality, Authorship, iThenticate V2, and Crossref Similarity Check are currently experiencing an unexpected service incident. During this time, you may experience a delay in the Similarity Report generation, as well as possible errors when attempting to log in to Turnitin Similarity, SimCheck, Originality, Authorship, iThenticate V2, and Crossref Similarity Check. Users accessing via an integration may have also been affected. We invite you to track the progress of this incident while we work to bring the service back to optimum health.

2. 1 апреля 2026 г. в 05:27 UTCresolved

   We’ve fixed it! Due to an unexpected service incident, you may have experienced a delay in the Similarity Report generation, as well as possible errors when attempting to log in to Turnitin, Turnitin UK, Similarity, SimCheck, Originality, Authorship, iThenticate V2, and Crossref Similarity Check today. Users accessing via an integration may have also been affected. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: Tuesday, 31st March 20:00 - Tuesday, 31st March 22:11 BST: Wednesday, 1st April 04:00 - Wednesday, 1st April 06:11 AEDT: Wednesday, 1st April 14:00 - Wednesday, 1st April 16:11 We regret any inconvenience this may have caused if you were impacted by today’s incident.

1. 24 марта 2026 г. в 13:30 UTCresolved

   We’ve fixed it! Due to an unexpected Service Incident, you may have been unable to load classic Similarity Reports in Turnitin, Turnitin UK and if accessing through an integration today. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: Tuesday, 24th March 04:50 - Tuesday, 24th March 06:07 GMT: Tuesday, 24th March 11:50 - Tuesday, 24th March 13:07 AEDT: Tuesday, 24th March 22:50 - Wednesday, 25th March 00:07 We regret any inconvenience this may have caused if you were impacted by today’s incident.

1. 11 марта 2026 г. в 16:38 UTCidentified

   We’ve run into some issues. Turnitin, Turnitin UK, Feedback Studio and iThenticate V1 are currently experiencing an unexpected service incident. During this time, users may encounter an error message intermittently when accessing the Turnitin, Turnitin UK and iThenticate homepages. Users accessing via an integration may also be affected. We invite you to track the progress of this incident while we work to bring the service back to optimum health.

2. 11 марта 2026 г. в 16:52 UTCidentified

   We are continuing to work on a fix for this issue.

3. 11 марта 2026 г. в 17:06 UTCidentified

   iThenticate.com is now back to normal. We’re continuing to work on the intermittent errors shown in Turnitin, Turnitin UK and Feedback Studio. Users accessing these services via an integration continue to be affected.

4. 11 марта 2026 г. в 18:13 UTCresolved

   We’ve fixed it! Due to an unexpected service incident, you may have encountered an error message when accessing the Turnitin, Turnitin UK and iThenticate homepages today. Users accessing via an integration may have also been affected. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: Wednesday, 11th March 09:20 - Wednesday, 11th March 10:44 GMT: Wednesday, 11th March 16:20 - Wednesday, 11th March 17:44 AEDT: Thursday, 12th March 03:20 - Thursday, 12th March 04:44 We regret any inconvenience this may have caused if you were impacted by today’s incident.

1. 3 марта 2026 г. в 17:43 UTCinvestigating

   We’ve run into some issues. Turnitin, Turnitin UK, iThenticate V1, iThenticate V2 and Crossref Similarity Check are currently experiencing an unexpected service incident. During this time, users accessing the service via Shibboleth SSO may be unable to log in. Users accessing the service through other login methods are not affected. We invite you to track the progress of this incident while we work to bring the service back to optimum health.

2. 3 марта 2026 г. в 18:11 UTCresolved

   We’ve fixed it! Due to an unexpected service incident, users of Turnitin, Turnitin UK, iThenticate V1, iThenticate V2 and Crossref Similarity Check might have experienced issues accessing the service when logging in via Shibboleth SSO today. We are pleased to advise that service has been restored. The incident occurred between the following times: PST: Tuesday, 3rd March 07:00 - Tuesday, 3rd March 09:48 GMT: Tuesday, 3rd March 15:00 - Tuesday, 3rd March 17:48 AEDT: Wednesday, 4th March 02:00 - Wednesday, 4th March 04:48 We regret any inconvenience this may have caused if you were impacted by today’s incident.