История сбоев Ubiquiti

1. 24 июля 2026 г. в 11:32 UTCinvestigating

   В настоящее время мы расследуем этот вопрос.

2. 24 июля 2026 г. в 11:39 UTCinvestigating

   Мы продолжаем расследование этого вопроса.

3. 24 июля 2026 г. в 12:03 UTCidentified

   Проблема была выявлена, и мы наблюдаем постепенное восстановление.

4. 24 июля 2026 г. в 12:16 UTCidentified

   Мы продолжаем работать над решением этой проблемы.

5. 24 июля 2026 г. в 12:23 UTCmonitoring

   Восстановление продолжается, и мы следим за работой сервиса.

6. 24 июля 2026 г. в 13:48 UTCresolved

   Этот инцидент был урегулирован.

Автоматический перевод официального обновления инцидента.

1. 16 июля 2026 г. в 09:05 UTCinvestigating

   Мы изучаем повышенные ошибки 5xx, которые могут повлиять на все сервисы UI Cloud, включая веб-порталы, API, аутентификацию и облачные приложения. Проблема, по-видимому, связана с продолжающимся инцидентом AWS CloudFront, затрагивающим клиентов, использующих CloudFront VPC Origins. Мы активно отслеживаем ситуацию, оцениваем влияние на нашу платформу и работаем с AWS по мере их расследования. Мы будем предоставлять обновления по мере поступления дополнительной информации.

2. 16 июля 2026 г. в 11:32 UTCresolved

   Повышенные ошибки 5xx, влияющие на облачные сервисы пользовательского интерфейса, были устранены, и сервис вернулся к нормальной работе. Мы будем делиться дополнительной информацией, если потребуются дальнейшие действия или последующие действия.

Автоматический перевод официального обновления инцидента.

1. 26 февраля 2026 г. в 17:41 UTCidentified

   The issue has been identified.

2. 26 февраля 2026 г. в 17:41 UTCidentified

   We are observing intermittent connectivity affecting some EU ISPs, impacting access to unifi.ui.com. We are closely monitoring the situation. Connectivity is expected to return to normal as regional network conditions recover.

3. 26 февраля 2026 г. в 17:42 UTCidentified

   We are continuing to monitor this issue.

4. 27 февраля 2026 г. в 02:23 UTCresolved

   This incident has been resolved.

1. 20 октября 2025 г. в 09:51 UTCidentified

   An issue has been identified that may cause degraded performance across several UniFi services, including Teleport, the numbers list, subscription information, and general telephony in UniFi Talk. Our teams are actively investigating and will provide updates on status.ui.com. We apologize for the inconvenience and are working to restore full service as quickly as possible.

2. 20 октября 2025 г. в 12:17 UTCmonitoring

   We’re seeing signs of recovery across the affected services. We will continue to provide periodic updates on status.ui.com

3. 21 октября 2025 г. в 07:14 UTCresolved

   This incident has been resolved.

1. 24 сентября 2025 г. в 10:25 UTCidentified

   We are aware of a degraded performance for some customers and are investigating with the highest priority.

2. 24 сентября 2025 г. в 12:37 UTCmonitoring

   We are continuing to monitor for any further issues

3. 24 сентября 2025 г. в 13:56 UTCresolved

   This incident has been resolved.

1. 6 марта 2025 г. в 17:15 UTCinvestigating

   An issue has been identified where users may be unable to make and/or receive calls to/from their UniFi Talk numbers. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. 6 марта 2025 г. в 17:17 UTCinvestigating

   In some cases, disabling the Advanced Call Routing option and restarting the Talk application may help users.

3. 6 марта 2025 г. в 17:43 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 6 марта 2025 г. в 20:16 UTCresolved

   This incident has been resolved.

1. 10 декабря 2024 г. в 10:26 UTCidentified

   A small number of UISP Cloud Hosting instances are offline and unable to start. The issue has been identified and a fix is being implemented.

2. 10 декабря 2024 г. в 19:05 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 10 декабря 2024 г. в 22:54 UTCresolved

   This incident has been resolved.

1. 1 ноября 2024 г. в 09:54 UTCidentified

   UISP Console users may experience issues with remote connection. The root cause has been identified and we are working on a fix.

2. 2 ноября 2024 г. в 09:33 UTCinvestigating

   A small percentage of UISP consoles still experience issues with remote connection.

3. 2 ноября 2024 г. в 10:04 UTCidentified

   An issue has been identified and we are implementing a fix.

4. 2 ноября 2024 г. в 10:38 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2 ноября 2024 г. в 11:22 UTCmonitoring

   We are continuing to monitor for any further issues.

6. 3 ноября 2024 г. в 12:15 UTCresolved

   This incident has been resolved.

1. 20 сентября 2024 г. в 11:21 UTCidentified

   An issue has been identified where users may be unable to access their number lists and subscription data within UniFi Talk. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. 20 сентября 2024 г. в 12:32 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 20 сентября 2024 г. в 12:59 UTCresolved

   This incident has been resolved.

1. 29 августа 2024 г. в 09:28 UTCinvestigating

   An issue has been identified, and some users may be unable to log in to account.ui.com. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. 29 августа 2024 г. в 10:32 UTCresolved

   This incident has been resolved.

1. 16 апреля 2024 г. в 00:48 UTCinvestigating

   We are aware that some users are unable to access their UniFi Console through unifi.ui.com. Our team is prioritizing a fix to be applied as soon as possible.

2. 16 апреля 2024 г. в 02:50 UTCresolved

   This incident has been resolved.

1. 16 февраля 2024 г. в 08:59 UTCinvestigating

   We are aware that some users are unable to access their UniFi Console through unifi.ui.com. Our team is prioritizing a fix to be applied as soon as possible.

2. 16 февраля 2024 г. в 11:15 UTCmonitoring

   We are continuing to monitor for any further issues

3. 16 февраля 2024 г. в 12:05 UTCresolved

   This incident has been resolved.

1. 31 января 2024 г. в 20:40 UTCinvestigating

   We are aware that some users are unable to access their UniFi Console through unifi.ui.com. Our team is prioritizing a fix to be applied as soon as possible.

2. 31 января 2024 г. в 21:30 UTCresolved

   This incident has been resolved.

1. 26 января 2024 г. в 08:46 UTCinvestigating

   UniFi Network application on a small number of Official UniFi Hosting instances is currently inaccessible.

2. 26 января 2024 г. в 09:01 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 26 января 2024 г. в 09:49 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 26 января 2024 г. в 11:28 UTCresolved

   This incident has been resolved.

1. 20 декабря 2023 г. в 13:09 UTCinvestigating

   We are aware of a degraded performance and are investigating with the highest priority.

2. 20 декабря 2023 г. в 14:10 UTCresolved

   This incident has been resolved.

1. 18 сентября 2023 г. в 21:15 UTCinvestigating

   We are continuing to investigate and will provide an update as soon as possible.

2. 19 сентября 2023 г. в 06:38 UTCinvestigating

   We are continuing to investigate this issue.

3. 19 сентября 2023 г. в 06:40 UTCresolved

   This incident has been resolved.

1. 18 сентября 2023 г. в 18:56 UTCinvestigating

   We are currently investigating and will provide an update as soon as possible.

2. 18 сентября 2023 г. в 20:23 UTCinvestigating

   We are continuing to investigate this issue.

3. 18 сентября 2023 г. в 20:24 UTCresolved

   This incident has been resolved.

1. 24 апреля 2023 г. в 20:32 UTCinvestigating

   We are aware of an outage and are investigating with the highest priority. We appreciate your patience and hope to get systems online as soon as possible.

2. 24 апреля 2023 г. в 21:11 UTCmonitoring

   Our services are once again operational and we are continuing to monitor for any lingering effects.

3. 24 апреля 2023 г. в 21:16 UTCresolved

   This incident has been resolved.

1. 20 апреля 2023 г. в 17:21 UTCinvestigating

   An issue has been identified where some users may be unable to connect remotely to their devices or use AmpliFi Teleport service. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. 20 апреля 2023 г. в 17:23 UTCinvestigating

   We are continuing to investigate this issue.

3. 20 апреля 2023 г. в 18:13 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 20 апреля 2023 г. в 18:31 UTCresolved

   This incident has been resolved.

1. 1 февраля 2023 г. в 06:28 UTCinvestigating

   An issue has been identified where some users may be unable to connect to their consoles via Teleport VPN. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. 1 февраля 2023 г. в 15:16 UTCresolved

   An issue has been fixed where some users could not connect to their consoles via Teleport VPN. Please make sure to update your WifiMan mobile applications to the latest versions (iOS 0.21.2 or newer / Android 1.17.5 or newer).