История сбоев Webshipper

1. 13 октября 2026 г. в 07:26 UTCinvestigating

   В настоящее время мы испытываем медленное время отклика от ИТ-систем DSV Xpress. Мы уведомили перевозчика о проблеме, и в настоящее время они работают над решением проблемы. Мы обновим этот инцидент, как только получим какие-либо новости.

2. 14 октября 2026 г. в 07:39 UTCresolved

   Этот инцидент был урегулирован.

Автоматический перевод официального обновления инцидента.

1. 21 сентября 2026 г. в 09:57 UTCinvestigating

   В настоящее время мы расследуем вопрос, влияющий на связь с несколькими перевозчиками, что может повлиять на создание отгрузки в Webshipper. Мы активно работаем над решением и будем делиться обновлениями, как только они будут доступны.

2. 21 сентября 2026 г. в 10:50 UTCidentified

   Этот вопрос был определен, и в настоящее время осуществляется исправление.

3. 21 сентября 2026 г. в 11:45 UTCmonitoring

   Реализовано исправление, и мы отслеживаем результаты.

4. 21 сентября 2026 г. в 13:05 UTCresolved

   Этот инцидент был урегулирован.

Автоматический перевод официального обновления инцидента.

1. 6 августа 2026 г. в 17:24 UTCidentified

   We detected an issue on API V2 - Health at 2026-08-06 17:24 UTC. Get "https://monitoring.api.webshipper.io/health": request timed out.

2. 6 августа 2026 г. в 17:25 UTCresolved

   Service restored after 1m. Thank you for your patience.

1. 6 августа 2026 г. в 17:23 UTCidentified

   We detected an issue on API V2 - Rate Quote at 2026-08-06 17:23 UTC. Post "https://monitoring.api.webshipper.io/v2/rate_quotes": request timed out.

2. 6 августа 2026 г. в 17:24 UTCresolved

   Service restored after 1m. Thank you for your patience.

1. 24 июня 2026 г. в 07:37 UTCidentified

   We are currently experiencing slow response times and errors from DAO's IT systems. This can result in errors on shipment creation, label generation and updating tracking information. We will update this incident as soon as we receive any news.

2. 24 июня 2026 г. в 10:15 UTCresolved

   This incident has been resolved.

1. 15 июня 2026 г. в 08:46 UTCinvestigating

   GLS is timing out on most shipment booking requests. The carrier's support team has been contacted. We will post when we have more updates.

2. 15 июня 2026 г. в 09:36 UTCidentified

   GLS have acknowledged the issue and confirmed it is isolated to international labels. We are actively monitoring the situation.

3. 15 июня 2026 г. в 11:56 UTCresolved

   We are closing this incident, as we have not seen any new issues/reports in the past hours.

1. 29 мая 2026 г. в 12:47 UTCidentified

   We are currently experiencing slow response times from PostNord's API systems. We have notified PostNord about the issue and they are currently working to resolve the problem. We will update this incident as soon as we receive any news. https://apistatus.postnord.com/

2. 29 мая 2026 г. в 14:15 UTCresolved

   The incident has been resolved - https://apistatus.postnord.com/

1. 28 апреля 2026 г. в 10:47 UTCidentified

   We are currently experiencing an issue affecting shipments booked via DSV (including GLS services), where bookings may fail with an error during processing. DSV has confirmed they are experiencing issues with their rate calculation (service quote) system. - DSV is aware of the issue and actively investigating - No confirmed ETA yet, though initial indications suggest a resolution may be possible within the next hours - If you encounter this issue, we recommend retrying later - For urgent shipments, please contact DSV directly for guidance

2. 29 апреля 2026 г. в 07:54 UTCresolved

   The issue affecting shipments via DSV has now been resolved. DSV has confirmed that their rate calculation system is functioning again, and bookings are being processed as expected. If you previously experienced errors, you should now be able to proceed with bookings normally.

1. 16 апреля 2026 г. в 05:42 UTCidentified

   We are currently experiencing a degraded performance of PostNord Denmark. The issue has been found and we're currently working on a fix.

2. 16 апреля 2026 г. в 06:12 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 16 апреля 2026 г. в 06:19 UTCresolved

   This incident has been resolved.

1. 17 марта 2026 г. в 14:10 UTCmonitoring

   Danske Fragtmænd API had issues and was not respoding to calls. We received the confirmation from the carrier that they have solved the issues on their side, but we can still see some issues in Webshipper. We are currently monitoring if it's resolved.

2. 17 марта 2026 г. в 14:35 UTCresolved

   This incident has been resolved.

1. 25 февраля 2026 г. в 08:39 UTCidentified

   Bring is currently having issues with their API not returning Pickup points. For more details, check Bring's webpage for status: https://status.bring.systems/

2. 25 февраля 2026 г. в 10:23 UTCmonitoring

   The issue has been fixed on Bring side and they are monitoring.

3. 25 февраля 2026 г. в 11:31 UTCresolved

   This incident has been resolved.

1. 2 февраля 2026 г. в 09:29 UTCidentified

   We have ongoing timeout errors with Postnord, and we are working on a fix.

2. 2 февраля 2026 г. в 09:52 UTCidentified

   Fix deployment should be ready within the next 10 minutes. We will update with more info once completed.

3. 2 февраля 2026 г. в 10:24 UTCidentified

   The first deploy did not fix the issue. We are investigating another possible fix and will have more info shortly.

4. 2 февраля 2026 г. в 10:50 UTCmonitoring

   The latest fix restored services. All requests are coming in successfully at the moment and services are green. We will continue to monitor but seems issue is resolved.

5. 2 февраля 2026 г. в 11:04 UTCresolved

   All services are operational. No more errors encountered.

1. 12 января 2026 г. в 10:34 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

2. 12 января 2026 г. в 10:42 UTCresolved

   This incident has been resolved.

1. 11 декабря 2025 г. в 10:50 UTCinvestigating

   DHL is experiencing issues with their API connection.

2. 11 декабря 2025 г. в 12:46 UTCresolved

   DHL is running normally.

1. 5 декабря 2025 г. в 09:13 UTCinvestigating

   We are seeing some downtime on some of our internal support tools. This may cause some delays in our handling of support requests. The incident does not affect Webshippers core platforms - but it may affect external systems like Shopify and carriers. The issues is related to recent status messages posted by Cloudflare. For more information, please see their status page at https://www.cloudflarestatus.com/

2. 5 декабря 2025 г. в 09:26 UTCmonitoring

   Our support tool and Shopify are running again. We apologize for any delays in responses.

3. 5 декабря 2025 г. в 09:50 UTCresolved

   This incident has been resolved.

1. 19 ноября 2025 г. в 10:32 UTCidentified

   DSV Xpress is experiencing downtimes, please refer to their status page: https://www.dsv.com/da-dk/online-services

2. 19 ноября 2025 г. в 15:38 UTCresolved

   DSV is still experiencing downtime, please continue to refer to their status page for updates https://www.dsv.com/da-dk/online-services

1. 18 ноября 2025 г. в 14:36 UTCidentified

   Cloudflare have reported a major outage affecting several services. While our services are not directly affected this has affected some third party carriers. Please see Cloudflares status page at the link below for more details. cloudflarestatus.com

2. 19 ноября 2025 г. в 07:08 UTCresolved

   Cloudflare have confirmed that their services returned to normal. Closing incident.

1. 22 октября 2025 г. в 11:22 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 22 октября 2025 г. в 11:45 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 22 октября 2025 г. в 13:32 UTCresolved

   This incident has been resolved.

1. 20 октября 2025 г. в 11:04 UTCidentified

   We have experienced intermittent disruptions to our production systems due to operational challenges at AWS, including issues affecting the service provider hosting our System Status page. Some carrier connections have been impacted by the AWS-related issues. The AWS service status page can be accessed here: https://health.aws.amazon.com/health/status We are seeing improvements across the board and we will provide more updates when the services are back to normal.

2. 20 октября 2025 г. в 11:52 UTCmonitoring

   According to AWS status page Amazon is still working on fully recovering AWS issues. However we now seem to have all affected services on our side stabilized and we see response times are back to normal. We continue monitoring the situation closely.

3. 20 октября 2025 г. в 12:23 UTCresolved

   This incident has been resolved.

1. 30 июля 2025 г. в 09:54 UTCinvestigating

   We are experiencing disruptions on several carriers with the error "The communication with the carrier's web service took too long and was intrerupted. We are investigating at the moment.

2. 30 июля 2025 г. в 10:10 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 30 июля 2025 г. в 11:42 UTCresolved

   This incident has been resolved.