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    История сбоев Wetransfer

    50 Wetransfer incidents · декабрь 2022 г. — official updates, affected components, duration and resolution details.

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    Increased latency on upload and download

    Начало 8 июля 2026 г. в 12:52 UTC · 3h 2m

    IssuesНезначительный инцидент
    Затронутые компоненты
    DownloadsUploads
    1. 8 июля 2026 г. в 12:52 UTCinvestigating

      We are currently investigating this issue.

    2. 8 июля 2026 г. в 15:53 UTCresolved

      This incident has been resolved.

    Partial outage on the WeTransfer website

    Начало 18 июня 2026 г. в 13:39 UTC · 55m

    OutageСерьёзный инцидент
    Затронутые компоненты
    DownloadsPreviewsWebsiteTransfer MobileUploads
    1. 18 июня 2026 г. в 13:39 UTCinvestigating

      The issue has been identified, we are deploying a fix.

    2. 18 июня 2026 г. в 13:42 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 18 июня 2026 г. в 14:35 UTCresolved

      The incident has been resolved

    WeTransfer website not loading

    Начало 18 июня 2026 г. в 13:05 UTC · 0m

    Pending
    1. 18 июня 2026 г. в 13:06 UTCresolved

      We've identified the issue and a fix has been rollout.

    Degraded download performances for some transfers

    Начало 15 июня 2026 г. в 14:57 UTC · 0m

    Pending
    Затронутые компоненты
    Downloads
    1. 15 июня 2026 г. в 14:57 UTCresolved

      We've identified the issue causing some downloads - particularly of some larger transfers - to fail before completing. A fix has been rollout.

    Elevated Errors on MacOS and iOS apps

    Начало 15 апреля 2026 г. в 08:00 UTC · 0m

    IssuesНезначительный инцидент
    1. 16 апреля 2026 г. в 14:22 UTCresolved

      Creating transfers and navigating the transfer list were not working on the native macOS app and on the native iOS app (versions below 3.3.38). The root cause has been identified and a fix has been released on Apr 16, 2026, 8:45 am UTC.

    Degraded upload performances

    Начало 23 февраля 2026 г. в 11:27 UTC · 1h 30m

    OutageСерьёзный инцидент
    Затронутые компоненты
    Uploads
    1. 23 февраля 2026 г. в 11:27 UTCinvestigating

      We are currently investigating this issue.

    2. 23 февраля 2026 г. в 12:57 UTCresolved

      This incident has been resolved.

    WeTransfer performances degraded

    Начало 1 декабря 2025 г. в 08:59 UTC · 2h 46m

    IssuesНезначительный инцидент
    Затронутые компоненты
    Downloads
    1. 1 декабря 2025 г. в 08:59 UTCidentified

      Transfers just created might need a few minutes before they’re ready to download. We have identified the root cause and working on a solution

    2. 1 декабря 2025 г. в 12:43 UTCresolved

      This incident has been resolved.

    WeTransfer outage

    Начало 21 ноября 2025 г. в 16:17 UTC · 10m

    OutageСерьёзный инцидент
    Затронутые компоненты
    DownloadsWebsiteUploads
    1. 21 ноября 2025 г. в 16:17 UTCidentified

      We are experiencing issues due to an outage of one of our providers. They have identified the issue and are working on a fix.

    2. 21 ноября 2025 г. в 16:26 UTCresolved

      This incident has been resolved.

    Major outage on wetransfer.com

    Начало 31 октября 2025 г. в 17:56 UTC · 12m

    OutageСерьёзный инцидент
    Затронутые компоненты
    DownloadsEmailWebsiteUploads
    1. 31 октября 2025 г. в 17:56 UTCinvestigating

      We are currently investigating this issue.

    2. 31 октября 2025 г. в 18:02 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 31 октября 2025 г. в 18:08 UTCresolved

      This incident has been resolved.

    Service Degradation in US due to Infrastructure provider operational issue

    Начало 20 октября 2025 г. в 15:01 UTC · 7h 12m

    IssuesНезначительный инцидент
    Затронутые компоненты
    DownloadsWebsiteUploads
    1. 20 октября 2025 г. в 15:01 UTCmonitoring

      Performances are still degraded in US due to some issues of our Infrastructure provider

    2. 20 октября 2025 г. в 22:13 UTCresolved

      This incident has been resolved.

    Service Degradation in US due to Infrastructure provider operational issue

    Начало 20 октября 2025 г. в 08:00 UTC · 2h 57m

    OutageСерьёзный инцидент
    Затронутые компоненты
    Uploads
    1. 20 октября 2025 г. в 10:30 UTCmonitoring

      We are experiencing some issues due to an outage of our infrastructure provider

    2. 20 октября 2025 г. в 10:31 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 20 октября 2025 г. в 10:58 UTCresolved

      This incident has been resolved.

    WeTransfer Outage

    Начало 26 сентября 2025 г. в 09:50 UTC · 30m

    OutageСерьёзный инцидент
    Затронутые компоненты
    DownloadsEmailWebsiteTransfer MobileUploads
    1. 26 сентября 2025 г. в 10:12 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 26 сентября 2025 г. в 10:17 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 26 сентября 2025 г. в 10:20 UTCresolved

      This incident has been resolved.

    [Test] Not a real incident

    Начало 22 августа 2025 г. в 12:08 UTC · 1m

    Pending
    Затронутые компоненты
    Website
    1. 22 августа 2025 г. в 12:08 UTCinvestigating

      We are currently investigating this issue.

    2. 22 августа 2025 г. в 12:09 UTCresolved

      This incident has been resolved.

    Major outage on wetransfer.com

    Начало 21 августа 2025 г. в 13:15 UTC · 58m

    OutageСерьёзный инцидент
    1. 21 августа 2025 г. в 13:27 UTCinvestigating

      We are currently investigating this issue.

    2. 21 августа 2025 г. в 14:13 UTCresolved

      This incident has been resolved.

    Partial outage across WeTransfer services

    Начало 23 мая 2025 г. в 23:45 UTC · 30m

    OutageСерьёзный инцидент
    Затронутые компоненты
    DownloadsEmailWebsiteTransfer MobileUploads
    1. 24 мая 2025 г. в 00:14 UTCinvestigating

      We are currently investigating the issues.

    2. 24 мая 2025 г. в 00:14 UTCinvestigating

      We are continuing to investigate this issue.

    3. 24 мая 2025 г. в 00:53 UTCresolved

      This incident has been resolved.

    Email provider outage

    Начало 23 апреля 2025 г. в 21:46 UTC · 3h 19m

    OutageКритический инцидент
    Затронутые компоненты
    Email
    1. 23 апреля 2025 г. в 21:46 UTCidentified

      We are currently unable to send transactional and notification emails due to an ongoing outage at our email service provider. Our team is monitoring the situation and will post updates here as they become available. As a temporary measure, we recommend: - Signing up with Google, which doesn't rely on the email-verification steps. - Using link transfers instead of email transfers whenever possible. These options will let you continue using our service while the email-delivery issue is being resolved.

    2. 24 апреля 2025 г. в 01:04 UTCresolved

      This incident has been resolved.

    Major outage on wetransfer.com

    Начало 26 марта 2025 г. в 11:20 UTC · 20m

    OutageКритический инцидент
    Затронутые компоненты
    DownloadsEmailWebsiteTransfer MobileUploads
    1. 26 марта 2025 г. в 11:41 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 26 марта 2025 г. в 11:41 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 26 марта 2025 г. в 11:43 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 26 марта 2025 г. в 11:50 UTCresolved

      This incident has been resolved.

    Major outtage across most WeTransfer products

    Начало 17 марта 2025 г. в 08:15 UTC · 1h 0m

    OutageКритический инцидент
    1. 17 марта 2025 г. в 10:29 UTCresolved

      Due to an issue during our scheduled maintenance, we saw a major outtage across most WeTransfer products.

    Temporary Slowness in the EU region

    Начало 20 ноября 2024 г. в 10:56 UTC · 48m

    IssuesНезначительный инцидент
    Затронутые компоненты
    DownloadsWebsiteTransfer MobileUploads
    1. 20 ноября 2024 г. в 10:56 UTCidentified

      We’re currently experiencing reduced performance with uploads and downloads. Our team is aware of the issue and is actively working to resolve it. Thank you for your patience!

    2. 20 ноября 2024 г. в 11:34 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 20 ноября 2024 г. в 11:44 UTCresolved

      We’re happy to share that the earlier performance issues with uploads and downloads have been successfully mitigated. Everything should now be running smoothly, and users can expect normal functionality again. Thank you for your patience while we worked to resolve this issue—we truly appreciate your understanding. If you encounter any lingering issues, please don’t hesitate to reach out to our support team.

    Users are unable to download new Paper Store Journals

    Начало 21 августа 2024 г. в 15:02 UTC · 1h 38m

    IssuesНезначительный инцидент
    1. 21 августа 2024 г. в 15:02 UTCidentified

      We have identified an issue affecting new Paper Store journal downloads, which could cause the Paper app to crash. Our team are currently working on a fix. We apologise for the inconvenience.

    2. 21 августа 2024 г. в 16:41 UTCresolved

      We have mitigated the issue and new Paper Store journal downloads are available again!