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    История сбоев Wileyplus

    53 Wileyplus incidents · сентябрь 2019 г. — official updates, affected components, duration and resolution details.

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    Системные требования WileyPLUS Outage

    Начало 24 сентября 2026 г. в 11:23 UTC · 11m

    IssuesНезначительный инцидент
    Затронутые компоненты
    WileyPLUS
    1. 24 сентября 2026 г. в 11:23 UTCinvestigating

      В настоящее время мы получаем сообщения о нескольких неудачных попытках входа на wileyplus.com. Мы расследуем и опубликуем дальнейшие обновления после получения дополнительной информации. Мы приносим извинения за любые неудобства, которые это может вызвать.

    2. 24 сентября 2026 г. в 11:34 UTCresolved

      О проблеме с входом в систему было сообщено, выявлено и быстро решено нашей внутренней ИТ-командой. Приносим свои извинения за причиненные неудобства.

    Автоматический перевод официального обновления инцидента.

    Предупреждение - WileyPLUS Отключение входа

    Начало 17 сентября 2026 г. в 13:49 UTC · 27m

    IssuesНезначительный инцидент
    Затронутые компоненты
    WileyPLUS
    1. 17 сентября 2026 г. в 13:49 UTCinvestigating

      Мы приносим извинения за эти неудобства, но перенаправление логина WileyPLUS в настоящее время недоступно из-за технических проблем. Мы работаем над тем, чтобы решить этот вопрос как можно скорее. За это время вы можете войти в систему по адресу https://www.wileyplus.com/go/login Пожалуйста, проверьте обновления.

    2. 17 сентября 2026 г. в 14:17 UTCresolved

      Мы рады сообщить, что предыдущие проблемы, с которыми столкнулся WileyPLUS, были решены. Мы приносим извинения за любые неудобства, которые вы могли испытать в результате. Если вам нужна какая-либо техническая помощь, пожалуйста, обратитесь в нашу службу технической поддержки. Пожалуйста, ознакомьтесь с любыми последующими обновлениями статуса платформы, подписывайтесь на наш сервис SMS-сообщений. Чтобы просмотреть статус платформы WileyPLUS в любое время, посетите http://status.wileyplus.com.

    Автоматический перевод официального обновления инцидента.

    Предупреждение об отключении WileyPLUS

    Начало 18 августа 2026 г. в 15:58 UTC · 54m

    Pending
    Затронутые компоненты
    WileyPLUS
    1. 18 августа 2026 г. в 15:58 UTCidentified

      WileyPLUS в настоящее время испытывает технические проблемы и недоступен для клиентов. Мы работаем над решением этого вопроса. Спасибо за ваше терпение. Мы приносим извинения за любые неудобства, которые это может вызвать. Пожалуйста, проверьте обновления.

    2. 18 августа 2026 г. в 16:24 UTCidentified

      WileyPLUS продолжает испытывать технические проблемы и недоступен для клиентов. Мы работаем над решением этого вопроса. Мы приносим извинения за любые неудобства, которые это может вызвать.

    3. 18 августа 2026 г. в 16:52 UTCresolved

      Мы рады сообщить, что предыдущие проблемы, с которыми столкнулся WileyPLUS, были решены. Мы приносим извинения за любые неудобства, которые вы могли испытать в результате. Обратите внимание, что вам может потребоваться обновить ваш браузер для подключения, но если вы продолжаете испытывать проблемы или нуждаетесь в какой-либо технической помощи, пожалуйста, обратитесь к нашей команде технической поддержки по адресу https://support.wileyplus.com/s/ Пожалуйста, ознакомьтесь с любыми последующими обновлениями статуса платформы, подписывайтесь на наш сервис SMS-сообщений. Для просмотра статуса платформы WileyPLUS в любое время посетите https://status.wileyplus.com.

    Автоматический перевод официального обновления инцидента.

    Service Alert – WileyPLUS Outage

    Начало 7 мая 2026 г. в 20:27 UTC · 15h 11m

    OutageКритический инцидент
    Затронутые компоненты
    WileyPLUS
    1. 7 мая 2026 г. в 20:27 UTCinvestigating

      We continue to investigate a service interruption. We will provide additional updates as they become available. We apologize for this inconvenience.

    2. 7 мая 2026 г. в 21:39 UTCinvestigating

      We are continuing to investigate this issue.

    3. 7 мая 2026 г. в 23:06 UTCinvestigating

      Due to an ongoing incident with Canvas, we are currently experiencing an issue affecting WileyPLUS access through Canvas and direct (non-LMS) access. Users accessing WileyPLUS through any other LMS are not affected and can now use the platform as normal.

    4. 8 мая 2026 г. в 11:38 UTCresolved

      This incident has been resolved.

    Intermittent eBook Errors

    Начало 30 апреля 2026 г. в 15:44 UTC · 2d 4h

    IssuesНезначительный инцидент
    Затронутые компоненты
    WileyPLUS
    1. 30 апреля 2026 г. в 15:44 UTCinvestigating

      Some customers are reporting intermittent errors when accessing their WileyPLUS eBook.  We are investigating the issue as our top priority and working to resolve it as soon as possible.  If you are experiencing these problems, you can attempt to work around it by clearing your browser cache. If the issue still persists, we kindly ask you to try again later and/or subscribe to this alert for status updates. We sincerely apologize for any inconvenience that this is causing you. The WileyPLUS Team

    2. 1 мая 2026 г. в 13:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2 мая 2026 г. в 20:00 UTCresolved

      This incident has been resolved.

    Service Alert - WileyPLUS outage

    Начало 20 февраля 2026 г. в 18:37 UTC · 1h 14m

    OutageКритический инцидент
    Затронутые компоненты
    WileyPLUS
    1. 20 февраля 2026 г. в 18:37 UTCinvestigating

      WileyPLUS will be back soon. We apologize for this inconvenience, but WileyPLUS is currently unavailable due to technical issues. We are working to resolve this issue as soon as possible. Please check back for updates.

    2. 20 февраля 2026 г. в 19:32 UTCidentified

      We are currently experiencing a service interruption. The root cause has been identified as an outage with a major internet content delivery service (Cloudflare: https://www.cloudflarestatus.com). We will provide additional updates as they become available. We apologize for this inconvenience.

    3. 20 февраля 2026 г. в 19:46 UTCidentified

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    4. 20 февраля 2026 г. в 19:51 UTCresolved

      This incident has been resolved.

    Service Alert - WileyPLUS Assessments

    Начало 19 февраля 2026 г. в 15:57 UTC · 15m

    OutageСерьёзный инцидент
    Затронутые компоненты
    WileyPLUS
    1. 19 февраля 2026 г. в 15:57 UTCinvestigating

      We are currently experiencing a problem with the WileyPLUS Assessment Service. We are investigating the issue. We apologize for any inconvenience this may cause. Please check back for updates.

    2. 19 февраля 2026 г. в 16:12 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - WileyPLUS Learnosity Questions

    Начало 4 февраля 2026 г. в 18:30 UTC · 0m

    Pending
    1. 4 февраля 2026 г. в 19:07 UTCresolved

      Please be aware that our vendor (Learnosity) experienced an outage between 1:30 PM and 1:50 PM US Eastern Time, which effected some WileyPLUS customers: (https://status.learnosity.com/incidents/cv84bt5xll2f) As a result, some questions did not load for students or were not viewable by instructors. We apologize for any troubles you may have faced during this time.

    Service Alert - WileyPLUS Registration Issues (Microsoft Outage)

    Начало 22 января 2026 г. в 23:58 UTC · 13h 14m

    IssuesНезначительный инцидент
    Затронутые компоненты
    WileyPLUS
    1. 22 января 2026 г. в 23:58 UTCidentified

      Please be aware that Microsoft is currently experiencing an outage which is effecting both the delivery and receipt of email messages: (https://status.cloud.microsoft/) As a result, customers attempting to verify their accounts may face delays in receiving their verification codes. For additional updates, as they become available, please check https://status.wileyplus.com.

    2. 23 января 2026 г. в 01:07 UTCidentified

      Microsoft continues to experience intermittent issues with incoming and outgoing messages at this time. If you are experiencing issues receiving messages from WileyPLUS, please continue to check back for updates on a resolution and when you can expect to receive them. We apologize for any inconvenience this is causing.

    3. 23 января 2026 г. в 02:21 UTCidentified

      Microsoft is continues to experience issues and is still working to fully recover the services. We continue to be impacted at this time. For those looking for additional information on the service interruption, please check https://status.cloud.microsoft/

    4. 23 января 2026 г. в 02:33 UTCmonitoring

      At this time, we are beginning to see our emails both sent and received successfully. As our systems work through the backlog, we will continue to monitor for any issues. We apologize for any inconvenience that this issue has caused.

    5. 23 января 2026 г. в 13:12 UTCresolved

      This incident has been resolved.

    Service Alert - WileyPLUS Cloudflare Outage - November 18th 2025

    Начало 18 ноября 2025 г. в 14:30 UTC · 46m

    Pending
    Затронутые компоненты
    WileyPLUS
    1. 18 ноября 2025 г. в 14:30 UTCidentified

      We are currently experiencing a service interruption. Some customers are unable to access the platform, and all are unable to access our eBook content. This is due to an outage with a major internet content delivery service (Cloudflare). We apologize for this inconvenience. Please check back for updates.

    2. 18 ноября 2025 г. в 15:01 UTCmonitoring

      The issue previously reported appears to be resolved by Cloudflare and all sites are returning to normal. They and we continue to monitor and will update this page with any change in status.

    3. 18 ноября 2025 г. в 15:16 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - Standalone WileyPLUS Latency

    Начало 23 октября 2025 г. в 12:27 UTC · 1h 36m

    Pending
    Затронутые компоненты
    WileyPLUS
    1. 23 октября 2025 г. в 12:27 UTCidentified

      Standalone WileyPLUS is experiencing latency due to degraded performance with our vendor: Instructure (https://status.instructure.com). We apologize for this inconvenience. Please check back for updates.

    2. 23 октября 2025 г. в 14:03 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - WileyPLUS outage

    Начало 20 октября 2025 г. в 13:53 UTC · 13h 58m

    Pending
    Затронутые компоненты
    WileyPLUS
    1. 20 октября 2025 г. в 13:53 UTCidentified

      Due to a major service interruption with AWS (Amazon Web Services), WileyPLUS is currently unavailable to users who log in at wileyplus.com (standalone). Our vendor is working to resolve this issue as soon as possible. Please check back for updates. https://health.aws.amazon.com/health/status

    2. 20 октября 2025 г. в 15:09 UTCidentified

      WileyPLUS continues to experience technical issues and some content is still unavailable to some customers. We are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.

    3. 20 октября 2025 г. в 17:43 UTCidentified

      WileyPLUS continues to experience technical issues as a result of the AWS outage. We apologize for any inconvenience this may cause. Please check back for updates.

    4. 21 октября 2025 г. в 02:04 UTCidentified

      WileyPLUS continues to experience technical issues and is unavailable to customers. We are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.

    5. 21 октября 2025 г. в 03:51 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved, but we continue to closely monitor our systems. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Chat is down

    Начало 14 июня 2025 г. в 22:26 UTC · 3h 8m

    OutageКритический инцидент
    Затронутые компоненты
    WileyPLUS
    1. 14 июня 2025 г. в 22:26 UTCinvestigating

      We are currently experiencing a problem with our chats. We are investigating the issue. We apologize for any inconvenience this may cause. Please check back for updates.

    2. 15 июня 2025 г. в 01:34 UTCresolved

      This incident has been resolved.

    Service Alert - WileyPLUS Service Interruption

    Начало 12 июня 2025 г. в 20:09 UTC · 44m

    OutageСерьёзный инцидент
    Затронутые компоненты
    WileyPLUS
    1. 12 июня 2025 г. в 20:09 UTCidentified

      We apologize for the inconvenience, but due to an ongoing issue with Cloudflare, users of WileyPLUS may not be able to see all image or video content. We are working to resolve the issue as soon as possible. Please check back for updates.

    2. 12 июня 2025 г. в 20:53 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 12 июня 2025 г. в 20:53 UTCresolved

      This incident has been resolved.

    Service Alert - WileyPLUS outage

    Начало 9 мая 2025 г. в 22:10 UTC · 1h 1m

    Pending
    Затронутые компоненты
    WileyPLUS
    1. 9 мая 2025 г. в 22:10 UTCinvestigating

      WileyPLUS will be back soon. We apologize for this inconvenience, but WileyPLUS is currently unavailable due to technical issues. We are working to resolve this issue as soon as possible. Please check back for updates.

    2. 9 мая 2025 г. в 23:10 UTCinvestigating

      We are continuing to investigate this issue.

    3. 9 мая 2025 г. в 23:11 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - WileyPLUS Learnosity Questions

    Начало 3 марта 2025 г. в 15:12 UTC · 12m

    IssuesНезначительный инцидент
    Затронутые компоненты
    WileyPLUS
    1. 3 марта 2025 г. в 15:12 UTCidentified

      Please be advised that some customers are experiencing issues submitting answers to certain questions. This is due to an outage being experienced by our vendor. We expect the issue to be resolved soon. We will post an update when the issue is resolved. Thank you for your patience. We apologize for any inconvenience. The WileyPLUS Team.

    2. 3 марта 2025 г. в 15:24 UTCresolved

      The previous issue with submitting answers to questions has been resolved. All customers continuing to face issues submitting answers should contact technical support. https://support.wileyplus.com

    Service Alert - WileyPLUS outage

    Начало 30 сентября 2024 г. в 12:46 UTC · 30m

    OutageКритический инцидент
    Затронутые компоненты
    WileyPLUS
    1. 30 сентября 2024 г. в 12:46 UTCinvestigating

      WileyPLUS will be back soon. We apologize for this inconvenience, but WileyPLUS is currently unavailable due to technical issues. We are working to resolve this issue as soon as possible. Please check back for updates.

    2. 30 сентября 2024 г. в 13:16 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - WileyPLUS Learnosity Questions

    Начало 30 апреля 2024 г. в 14:10 UTC · 1h 36m

    IssuesНезначительный инцидент
    Затронутые компоненты
    WileyPLUS
    1. 30 апреля 2024 г. в 14:10 UTCinvestigating

      Some customers are currently experiencing a problem with Learnosity questions in WileyPLUS. Our vendor is currently working to completely restore services. https://status.learnosity.com/. We apologize for any inconvenience this may cause. Please check back for updates.

    2. 30 апреля 2024 г. в 14:10 UTCinvestigating

      We are continuing to monitor this issue.

    3. 30 апреля 2024 г. в 15:46 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - WileyPLUS outage

    Начало 13 февраля 2024 г. в 17:16 UTC · 20m

    OutageКритический инцидент
    Затронутые компоненты
    WileyPLUS
    1. 13 февраля 2024 г. в 17:16 UTCinvestigating

      WileyPLUS will be back soon. We apologize for this inconvenience, but WileyPLUS is currently unavailable due to technical issues. We are working to resolve this issue as soon as possible. Please check back for updates.

    2. 13 февраля 2024 г. в 17:35 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - WileyPLUS assignments

    Начало 13 декабря 2023 г. в 15:54 UTC · 3h 49m

    OutageСерьёзный инцидент
    Затронутые компоненты
    WileyPLUS
    1. 13 декабря 2023 г. в 15:54 UTCidentified

      We are currently experiencing a problem with some WileyPLUS Assignments. We are investigating the issue. We apologize for any inconvenience this may cause. Please check back for updates.

    2. 13 декабря 2023 г. в 17:03 UTCidentified

      We continue to experience technical issues with some WileyPLUS Assessments. Our partners at Learnosity are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.

    3. 13 декабря 2023 г. в 17:58 UTCidentified

      We continue to experience technical issues with some WileyPLUS Assessments. Our partners at Learnosity have identified a possible cause for the current incident and are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.

    4. 13 декабря 2023 г. в 18:31 UTCmonitoring

      Our partners at Learnosity have verified the cause of the current incident and recovery of services is in progress.

    5. 13 декабря 2023 г. в 18:43 UTCmonitoring

      We apologize for the issues with WileyPLUS Assignments. Our partners at Learnosity have identified and corrected the root issue. All services should now be restored. We will continue to monitor for a period before resolving the incident.

    6. 13 декабря 2023 г. в 19:44 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.