История сбоев Wise

1. 1 сентября 2026 г. в 12:26 UTCinvestigating

   Мы знаем о технической проблеме, которая затрагивает нашу платформу. В результате некоторые клиенты получат сообщение об ошибке при настройке платежа или использовании своей карты Wise. Наша команда уже работает над исправлением. Эта проблема также затрагивает клиентов Wise Platform.

2. 1 сентября 2026 г. в 12:43 UTCresolved

   Этот инцидент был урегулирован.

Автоматический перевод официального обновления инцидента.

1. 24 августа 2026 г. в 10:26 UTCinvestigating

   Мы знаем о проблеме и в настоящее время расследуем ее.

2. 24 августа 2026 г. в 10:47 UTCresolved

   У некоторых клиентов возникли проблемы с регистрацией новой учетной записи Wise на нашем веб-сайте и в мобильном приложении. Теперь вопрос решен, и регистрация работает как обычно.

Автоматический перевод официального обновления инцидента.

1. 24 августа 2026 г. в 10:05 UTCidentified

   Мы знаем о проблеме, которая затрагивает клиентов, отправляющих AED. В результате некоторые платежи могут быть отложены. Это касается и партнеров Wise Platform. Наша команда уже работает над решением. Приносим извинения за любые неудобства.

2. 2 сентября 2026 г. в 06:26 UTCidentified

   Мы определили первопричину и работаем над решением. Клиенты будут продолжать видеть задержки, влияющие на ожидающие передачи. Мы обновим вас в 16:00 CET 2 сентября.

3. 2 сентября 2026 г. в 11:47 UTCidentified

   Мы продолжаем работать над решением. Клиенты будут продолжать видеть некоторые задержки, влияющие на переводы AED. Мы обновим вас в 16:00 CET 3 сентября.

4. 3 сентября 2026 г. в 11:11 UTCidentified

   Мы продолжаем работать над решением. Клиенты будут продолжать видеть некоторые задержки, влияющие на переводы AED. Мы обновим вас в 16:00 CET 4 сентября.

5. 4 сентября 2026 г. в 13:57 UTCidentified

   Мы продолжаем работать над решением. Клиенты будут продолжать видеть некоторые задержки, влияющие на переводы AED. Мы обновим вас в 17:00 CET 7 сентября.

6. 7 сентября 2026 г. в 13:57 UTCidentified

   Мы продолжаем работать над решением. Клиенты будут продолжать видеть некоторые задержки, влияющие на переводы AED. Мы обновим вас в 17:00 CET 8 сентября.

Автоматический перевод официального обновления инцидента.

1. 10 июля 2026 г. в 10:32 UTCidentified

   Some incoming payments to Wise are taking longer than usual to appear in our systems. Payments already sent are safe and don’t need to be resent, but related transfers may be delayed. We’re working to fix this as soon as possible.

2. 10 июля 2026 г. в 16:27 UTCresolved

   This incident has been resolved.

1. 17 июня 2026 г. в 12:20 UTCinvestigating

   We are aware of an issue and are currently investigating.

2. 17 июня 2026 г. в 12:39 UTCresolved

   This incident has been resolved.

1. 29 мая 2026 г. в 12:56 UTCinvestigating

   We are aware of an issue and are currently investigating.

2. 29 мая 2026 г. в 14:04 UTCresolved

   This incident has been resolved.

1. 21 мая 2026 г. в 05:23 UTCidentified

   Payments are currently taking longer than usual, impacting Wise customers and Wise Platform partners. We are monitoring the situation and working towards a fix.

2. 21 мая 2026 г. в 06:33 UTCresolved

   This incident has been resolved.

1. 19 мая 2026 г. в 10:59 UTCidentified

   Euro payments are currently taking longer than usual and we are monitoring the situation closely.

2. 19 мая 2026 г. в 11:04 UTCidentified

   We are continuing to work on a fix for this issue.

3. 20 мая 2026 г. в 10:58 UTCresolved

   This incident has now been resolved

1. 15 мая 2026 г. в 12:27 UTCinvestigating

   We're aware of an issue that's affecting customers. As a result, some customers may not be able to see their card transactions in the app, see or update their spending limits and access their card controls in the app or the website. This also affects Wise Platform partners. Our team is already working on a solution. We apologise for any inconvenience.

2. 15 мая 2026 г. в 13:10 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 15 мая 2026 г. в 16:48 UTCresolved

   This incident has been resolved now.

1. 8 мая 2026 г. в 12:25 UTCinvestigating

   We are currently investigating an issue affecting customers in Brazil attempting to add their Wise cards to Apple Pay via the Wise app. Our partners and our team are working to resolve the issue as swiftly as possible. In the meantime, customers can still add their card manually by entering the card details directly into the Apple Wallet app.

2. 8 мая 2026 г. в 12:26 UTCinvestigating

   We are continuing to investigate this issue.

3. 8 мая 2026 г. в 17:28 UTCresolved

   This incident has been resolved.

1. 29 апреля 2026 г. в 13:25 UTCinvestigating

   We're aware of an issue with transfers that's affecting customers and Wise Platform partners. Our team is investigating the situation.

2. 29 апреля 2026 г. в 13:30 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 29 апреля 2026 г. в 13:46 UTCresolved

   This incident has been resolved.

1. 19 марта 2026 г. в 09:49 UTCinvestigating

   We are currently investigating this issue.

2. 19 марта 2026 г. в 09:58 UTCinvestigating

   We are continuing to investigate this issue.

3. 19 марта 2026 г. в 10:15 UTCidentified

   We are currently experiencing a technical issue. As a result, users may experience issues when sending or receiving transfers, or using their debit card. This also affects Wise Platform partners. Our team is working on a fix, and we will continue to provide status updates here.

4. 19 марта 2026 г. в 10:44 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 19 марта 2026 г. в 10:54 UTCresolved

   This incident has been resolved.

1. 9 марта 2026 г. в 11:00 UTCinvestigating

   We are currently investigating an issue.

2. 9 марта 2026 г. в 11:25 UTCmonitoring

   We are experiencing degraded performance affecting our transfer processing engine and balance synchronization. Users may see delays in transaction times and real-time account updates. Our team is working on a fix, and we will continue to provide status updates here.

3. 9 марта 2026 г. в 11:36 UTCresolved

   Performance has been restored. Transfers and account balances are now processing normally.

1. 5 марта 2026 г. в 12:25 UTCidentified

   We're aware of an issue that's affecting customers. As a result, some customers are experiencing delays when adding money to their Wise accounts or when they move money between balances in their Wise account. This also affects Wise Platform partners. Our team is already working on a solution. We apologise for any inconvenience.

2. 5 марта 2026 г. в 13:39 UTCmonitoring

   Our team has implemented a fix and are monitoring the results. During that time, some customers may still experience delays when adding money to their Wise accounts or when they move money between balances in their Wise account. We appreciate your patience while our team works to resolve this.

3. 5 марта 2026 г. в 14:27 UTCresolved

   This incident has been resolved.

1. 27 января 2026 г. в 07:03 UTCinvestigating

   We are currently investigating an issue that has caused a delays in transfers where payouts are delayed. This also impacts our Wise Platform customers too. Our teams are working on a fix.

2. 27 января 2026 г. в 07:23 UTCidentified

   Our team has deployed a fix and transfer payouts are being processed again. There may still be some minor delays as we continue to clear the backlog.

3. 27 января 2026 г. в 08:11 UTCmonitoring

   A fix has been implemented, affected transfers and payouts are almost back to normal.

4. 27 января 2026 г. в 08:20 UTCresolved

   This incident has been resolved.

1. 22 января 2026 г. в 13:47 UTCidentified

   We have identified an issue that is preventing customers in Malaysia from adding their Mastercard cards to Apple Pay. Our team is working on a fix, and we will continue to provide status updates here.

2. 22 января 2026 г. в 19:47 UTCidentified

   Our teams continue to work on a fix for this issue. We will continue to provide status updates here.

3. 23 января 2026 г. в 10:18 UTCidentified

   We have identified that this issue is related to a third-party provider. We are in direct contact with them to resolve the matter. Our team is working on a fix, and we will continue to provide status updates here.

4. 23 января 2026 г. в 11:07 UTCresolved

   This issue has been resolved and Apple Pay services for Mastercard users in Malaysia are now fully restored.

1. 15 января 2026 г. в 11:21 UTCmonitoring

   We are currently recovering from an issue across all platforms (iOS, Android, and web) that has been preventing customers from adding, moving, or sending money. This also impacts our Wise Platform customers too.

2. 15 января 2026 г. в 11:28 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 15 января 2026 г. в 11:35 UTCresolved

   The incident has been resolved.

1. 10 января 2026 г. в 00:34 UTCinvestigating

   We are currently experiencing an issue that is impacting the speed of some transfers globally. As a result, these transfers may take longer than usual. Our team is working to fix this as soon as possible.

2. 10 января 2026 г. в 02:35 UTCresolved

   This incident has been resolved.

1. 7 января 2026 г. в 16:06 UTCidentified

   We are currently experiencing an issue which affects all card, GooglePay and Apple Pay payments to Wise accounts. Our team is working to fix this as soon as possible.

2. 7 января 2026 г. в 18:09 UTCresolved

   This incident has been resolved.

1. 15 декабря 2025 г. в 15:22 UTCidentified

   We have identified an error in Sandbox impacting transfer flows for Sandbox users. A fix is being implemented.

2. 15 декабря 2025 г. в 15:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 15 декабря 2025 г. в 18:48 UTCresolved

   This incident has been resolved.