История сбоев Workiva

1. 28 августа 2026 г. в 13:34 UTCinvestigating

   В настоящее время мы расследуем сообщения о том, что пользователи испытывают проблемы с экспортом, Blacklines, XBRL Generations. Мы предоставим обновление как можно скорее. Эта проблема влияет на пользователей на app.wdesk.com

2. 28 августа 2026 г. в 13:50 UTCidentified

   В настоящее время мы определили, что пользователи испытывают проблемы с экспортом, Blacklines, XBRL Generations и документами. Мы предоставим обновление как можно скорее. Эта проблема влияет на пользователей на app.wdesk.com

3. 28 августа 2026 г. в 14:36 UTCresolved

   Мониторинг Workiva показывает, что инцидент в настоящее время урегулирован. Однако, если вы продолжаете испытывать какие-либо проблемы, пожалуйста, свяжитесь с службой поддержки Workiva, 1-800-706-6526 или одним из наших международных бесплатных номеров.

Автоматический перевод официального обновления инцидента.

1. 27 августа 2026 г. в 18:59 UTCinvestigating

   В настоящее время мы расследуем сообщения о том, что классические пользователи GRC испытывают проблемы в app.wdesk. Мы предоставим обновление как можно скорее.

2. 27 августа 2026 г. в 21:11 UTCmonitoring

   Были приняты смягчающие меры. Отчеты подтверждают, что пользователи больше не должны испытывать проблемы. Мы продолжим внимательно следить за ситуацией и предоставлять обновления как можно скорее. Однако, если вы продолжаете испытывать какие-либо проблемы, отправьте билет в нашу службу поддержки Workiva, позвоните по телефону 1-800-706-6526 или свяжитесь с одним из наших международных бесплатных номеров.

3. 27 августа 2026 г. в 22:57 UTCresolved

   Мониторинг Workiva показывает, что инцидент в настоящее время урегулирован. Однако, если вы продолжаете испытывать какие-либо проблемы, пожалуйста, свяжитесь с службой поддержки Workiva, 1-800-706-6526 или одним из наших международных бесплатных номеров.

Автоматический перевод официального обновления инцидента.

1. 27 августа 2026 г. в 15:25 UTCinvestigating

   В настоящее время мы расследуем сообщения о том, что пользователи испытывают проблемы с веб-интерфейсом Wdata. Мы предоставим обновление как можно скорее. Эта проблема влияет на пользователей на eu.wdesk | apac.wdesk.

2. 27 августа 2026 г. в 16:21 UTCmonitoring

   Были приняты смягчающие меры. Отчеты подтверждают, что пользователи больше не должны испытывать проблемы. Мы продолжим внимательно следить за ситуацией и предоставлять обновления как можно скорее. Однако, если вы продолжаете испытывать какие-либо проблемы, отправьте билет в нашу службу поддержки Workiva, позвоните по телефону 1-800-706-6526 или свяжитесь с одним из наших международных бесплатных номеров.

3. 27 августа 2026 г. в 17:25 UTCresolved

   Мониторинг Workiva показывает, что инцидент в настоящее время урегулирован. Однако, если вы продолжаете испытывать какие-либо проблемы, пожалуйста, свяжитесь с службой поддержки Workiva, 1-800-706-6526 или одним из наших международных бесплатных номеров.

Автоматический перевод официального обновления инцидента.

1. 19 августа 2026 г. в 19:11 UTCinvestigating

   В настоящее время мы расследуем сообщения о том, что пользователи не могут получить доступ к Prod-APAC. Мы предоставим обновление как можно скорее. Эта проблема затрагивает пользователей apac.wdesk.

2. 19 августа 2026 г. в 20:08 UTCmonitoring

   Реализовано исправление, и мы отслеживаем результаты.

3. 19 августа 2026 г. в 21:07 UTCresolved

   Этот инцидент был урегулирован

Автоматический перевод официального обновления инцидента.

1. 4 августа 2026 г. в 16:21 UTCinvestigating

   We are investigating reports that the Workiva platform is failing to load. We will provide an update as soon as possible. This issue is impacting users on app.wdesk

2. 4 августа 2026 г. в 16:50 UTCmonitoring

   Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

3. 4 августа 2026 г. в 18:29 UTCresolved

   Workiva monitoring show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

1. 3 августа 2026 г. в 15:30 UTCinvestigating

   Мы расследуем сообщения о том, что платформа Workiva не загружается для некоторых пользователей. Мы предоставим обновление как можно скорее. Эта проблема влияет на пользователей на app.wdesk.com

2. 3 августа 2026 г. в 16:44 UTCmonitoring

   Были приняты смягчающие меры. Отчеты подтверждают, что пользователи больше не должны испытывать проблемы. Мы продолжим внимательно следить за ситуацией и предоставлять обновления как можно скорее. Однако, если вы продолжаете испытывать какие-либо проблемы, отправьте билет в нашу службу поддержки Workiva, позвоните по телефону 1-800-706-6526 или свяжитесь с одним из наших международных бесплатных номеров.

3. 3 августа 2026 г. в 17:44 UTCresolved

   Мониторинг Workiva показывает, что инцидент в настоящее время урегулирован. Однако, если вы продолжаете испытывать какие-либо проблемы, пожалуйста, свяжитесь с службой поддержки Workiva, 1-800-706-6526 или одним из наших международных бесплатных номеров.

Автоматический перевод официального обновления инцидента.

1. 22 июня 2026 г. в 14:01 UTCinvestigating

   We are investigating reports that the Workiva platform is failing to load. We will provide an update as soon as possible. This issue is impacting users on app.wdesk.com

2. 22 июня 2026 г. в 14:25 UTCidentified

   We have confirmed the Workiva platform is being affected by an issue with Cloudflare. We are communicating with them and are working to return to normal operations as quickly as possible. Only certain regions are impacted. For additional status, please reference https://www.cloudflarestatus.com/

3. 22 июня 2026 г. в 15:32 UTCidentified

   We have confirmed the Workiva platform is being affected by an issue at Cloudflare. They are working to return to normal operations as quickly as possible. Only certain regions are impacted. For additional status, please reference https://new.cloudflarestatus.com/

4. 22 июня 2026 г. в 17:01 UTCmonitoring

   Cloudflare has take steps to mitigate the problem and users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

5. 22 июня 2026 г. в 18:47 UTCresolved

   Workiva monitoring shows that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

1. 8 июня 2026 г. в 10:36 UTCinvestigating

   We are currently investigating reports that some users are experiencing issues with Carbon. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk.

2. 8 июня 2026 г. в 11:08 UTCmonitoring

   Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

3. 9 июня 2026 г. в 07:34 UTCresolved

   Workiva monitors show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

1. 29 мая 2026 г. в 15:49 UTCidentified

   Technical difficulties with the SEC EDGAR system are currently preventing EDGAR filers (including filers using Wdesk) from filing successfully. For additional status, please reference https://www.sec.gov/submit-filings/edgar-news-announcements

2. 29 мая 2026 г. в 17:46 UTCresolved

   This incident has been resolved.

1. 27 мая 2026 г. в 18:20 UTCinvestigating

   We are currently investigating reports that some users are experiencing issues with chain executions that utilize GroundRunners. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk.

2. 27 мая 2026 г. в 20:27 UTCidentified

   We have identified the issue and are working to mitigate the problem and our teams continue to work towards resolution. We will provide another update as soon as possible.

3. 27 мая 2026 г. в 21:18 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 28 мая 2026 г. в 00:33 UTCresolved

   This incident has been resolved.

1. 26 мая 2026 г. в 09:19 UTCinvestigating

   We are currently investigating an issue with our chains experience which is currently degraded, users may be experiencing chain command failures. We will provide an update as soon as possible. This issue is impacting users on app.wdesk.com

2. 26 мая 2026 г. в 12:01 UTCinvestigating

   Our team continues to work towards a resolution for the issue with chain commands failing. We will provide another update once more information becomes available.

3. 26 мая 2026 г. в 12:29 UTCmonitoring

   Mitigating steps have been taken to elevate the issues experienced with the Chains Service on app.wdesk.com. Our Monitoring confirm users should no longer be experiencing issues with Chain Commands failing. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

4. 26 мая 2026 г. в 15:34 UTCinvestigating

   Our team continues to work towards a resolution for a subset of chain commands that are still failing . We will provide another update once more information becomes available.

5. 26 мая 2026 г. в 20:52 UTCidentified

   We've identified the root cause and deployed a fix that has resolved most of the issues. Engineers are continuing to work on the remaining edge case. We'll provide another update as additional progress is made.

6. 27 мая 2026 г. в 02:41 UTCmonitoring

   A fix has been implemented and we are monitoring the status before closing out this issue.

7. 27 мая 2026 г. в 08:53 UTCresolved

   Our monitoring and customer reports indicates that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

1. 22 мая 2026 г. в 13:06 UTCinvestigating

   We are currently investigating an issue with our chains experience which is currently degraded, users may be experiencing chain command failures. We will provide an update as soon as possible. This issue is impacting users on app.wdesk.com

2. 22 мая 2026 г. в 14:05 UTCinvestigating

   Our team continues to work towards a resolution for the degradation of the Chains Service on app.wdesk.com. User may continue to experience chain command failures. We will provide another update once more information becomes available.

3. 22 мая 2026 г. в 15:22 UTCmonitoring

   Mitigating steps have been taken to elevate the issues experienced with the Chains Service on app.wdesk.com. Our Monitoring confirm users should no longer be experiencing issues with Chain Commands failing. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

4. 22 мая 2026 г. в 18:27 UTCresolved

   Workiva monitoring shows that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

1. 7 мая 2026 г. в 18:22 UTCidentified

   We have identified reports of technical difficulties with the SEC EDGAR system that are preventing EDGAR filers (including filers using Wdesk) from filing successfully. For additional status, please reference https://www.sec.gov/submit-filings/edgar-news-announcements.

2. 7 мая 2026 г. в 19:24 UTCidentified

   Technical difficulties with the SEC EDGAR system continue to prevent some EDGAR filers (including filers using Wdesk) from filing successfully. For additional status, please reference https://www.sec.gov/submit-filings/edgar-news-announcements.

3. 7 мая 2026 г. в 20:00 UTCresolved

   Between 1:23 pm EDT and 3:34 pm EDT Workiva experienced technical difficulties with the SEC EDGAR system that prevented some customers filings from being submitted successfully. This incident is now resolved. Filings are being received as normal. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

1. 6 мая 2026 г. в 05:56 UTCinvestigating

   We are investigating reports that the Workiva platform is failing to load. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk.com.

2. 6 мая 2026 г. в 06:29 UTCinvestigating

   Our team continues to work towards a resolution. We will provide another update once more information becomes available.

3. 6 мая 2026 г. в 07:35 UTCmonitoring

   Reports confirm that the Workiva platform is recovering. Some users may continue to experience degraded performance. We will continue to monitor closely and provide updates as they become available.

4. 6 мая 2026 г. в 08:27 UTCresolved

   Between 00:26 to 02:30 US Central Time, Workiva experienced an outage impacting the full app.wdesk.com environment. Reports and monitoring show the Workiva platform is operational. However, if you continue to experience issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

1. 22 апреля 2026 г. в 19:10 UTCidentified

   We are currently investigating reports of issues with Workiva AI when using Azure models and in Intelligence Finance. Users of Workiva AI can work around the issue by switching their preferred provider to either AWS or Google. We will provide an update as soon as possible.

2. 22 апреля 2026 г. в 21:01 UTCmonitoring

   A fix has been implemented in all regions and we are monitoring the results.

3. 22 апреля 2026 г. в 22:52 UTCresolved

   Workiva monitoring shows that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

1. 8 апреля 2026 г. в 13:17 UTCidentified

   We have identified the issue with the files and folder widget in the homepage. Our teams continue to work towards resolution. We will provide another update as soon as possible.

2. 8 апреля 2026 г. в 13:18 UTCidentified

   We are continuing to work on a fix for this issue.

3. 8 апреля 2026 г. в 13:47 UTCmonitoring

   Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

4. 8 апреля 2026 г. в 16:05 UTCresolved

   Workiva monitoring show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

1. 30 марта 2026 г. в 19:06 UTCinvestigating

   We are investigating reports that customers cannot see their filing status to the U.S. Securities and Exchange Commission. The SEC is aware of the issue and will provide an update to us shortly. We will provide an update to you as soon as we have more details. For filing assistance, please contact Workiva Support at [email protected], 1-800-706-6526, or one of our international toll-free numbers .

2. 30 марта 2026 г. в 19:15 UTCidentified

   Technical difficulties with the SEC EDGAR system are currently were posted with an incorrect or missing country code. The SEC EDGAR team is working to correct all impacted filings. For additional status, please reference https://www.sec.gov/submit-filings/edgar-news-announcements

3. 30 марта 2026 г. в 19:31 UTCinvestigating

   We are investigating reports that customers cannot see their filing status to the U.S. Securities and Exchange Commission. Filings can be submitted as normal. Workiva will continually check for status and will update automatically when the SEC issue is resolved. For filing assistance, please contact Workiva Support at [email protected], 1-800-706-6526, or one of our international toll-free numbers .

4. 30 марта 2026 г. в 20:11 UTCmonitoring

   We are seeing a slow recovery with submissions not getting a status from the SEC. Some previous filings stuck in RETRIEVING_STATUS, have now been processed.  Filings can still be submitted like normal. However, after the submission the SEC isn't immediately processing them and updating the status of those filings. Our internal software is still continually checking for status updates and will update automatically (given it's within 18hours of the filing submission) when the SEC resolves the issue on their end.

5. 31 марта 2026 г. в 08:17 UTCmonitoring

   Reports confirm that filings are being received by the U.S. Securities and Exchange Commission. We will continue to monitor throughout the day and provide updates when available.

6. 31 марта 2026 г. в 13:10 UTCresolved

   On March 31st, 2026, the SEC experienced a technical issue resulting in customers not seeing their filing status to the U.S Securities and Exchange Comission. This incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

1. 30 марта 2026 г. в 17:38 UTCinvestigating

   We are investigating reports that the Workiva platform is failing to load. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk.

2. 30 марта 2026 г. в 17:56 UTCmonitoring

   Reports confirm that the Workiva platform is recovering. Some users may continue to experience degraded performance. We will continue to monitor closely and provide updates as they become available.

3. 30 марта 2026 г. в 20:48 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 30 марта 2026 г. в 21:13 UTCresolved

   On March 30th, 2026, Workiva experienced an outage with one of it's services resulting in users not being able to access our US Production environment. Reports show the Workiva platform is operational. However, if you continue to experience issues, please submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

1. 12 марта 2026 г. в 06:54 UTCinvestigating

   We are currently investigating an issue where users are experiencing issues with Chains executing. We will provide an update as soon as possible.

2. 12 марта 2026 г. в 08:09 UTCinvestigating

   We are currently investigating an issue where users are experiencing issues with Chains executing. We will provide an update as soon as possible. *This issue is only impacting users on app.wdesk

3. 12 марта 2026 г. в 08:22 UTCmonitoring

   Mitigating steps have been taken.  Monitoring confirms users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

4. 12 марта 2026 г. в 09:21 UTCresolved

   Workiva monitoring shows the Workiva platform is operational. However, if you continue to experience issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

1. 6 марта 2026 г. в 10:17 UTCinvestigating

   We are currently investigating reports that some users are experiencing issues with SSO login. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk and eu.wdesk.

2. 6 марта 2026 г. в 11:03 UTCidentified

   We have currently identified reports that some users are experiencing a SSO (Single Sign-On) login loop when attempting to login to the Workiva platform. While our team works towards a resolution, we recommend the affected users to try logging in with their username and password rather than via SSO, if possible. We will provide another update as soon as possible.

3. 6 марта 2026 г. в 11:58 UTCmonitoring

   Mitigating steps have been taken. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

4. 9 марта 2026 г. в 10:01 UTCresolved

   Reports and monitoring show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .