История сбоев Wufoo

1. 21 октября 2026 г. в 18:38 UTCinvestigating

   We have temporarily taken our Wufoo service offline to perform urgent preventive security maintenance.  Please note that there is no evidence of a security breach or compromise to our systems or customer data. We are proactively taking these measures as a preemptive step to ensure full protection across our service. Our engineering and security teams are actively applying the necessary updates and testing. We expect to bring Wufoo back online as soon as maintenance is complete. Thank you for your patience and understanding.

2. 21 октября 2026 г. в 22:43 UTCmonitoring

   Wufoo is back online. We finished the preventive security maintenance and have the needed protections in place. We see no evidence of a security breach or any compromise of customer data. We're monitoring closely. In the short term, file uploads may not work as expected, and some upload limits may apply. Our teams are working to bring uploads fully back to normal.

3. 21 октября 2026 г. в 23:18 UTCresolved

   Incident is Resolved. Wufoo is back online. We finished the preventive security maintenance and have the needed protections in place. We see no evidence of a security breach or any compromise of customer data.

1. 15 октября 2026 г. в 23:04 UTCinvestigating

   В настоящее время мы расследуем этот вопрос.

2. 16 октября 2026 г. в 00:42 UTCmonitoring

   Было осуществлено исправление. Сберегательная форма должна работать, но мы отслеживаем результат в течение определенного периода времени, прежде чем называть этот инцидент решенным.

3. 16 октября 2026 г. в 02:05 UTCresolved

   Этот инцидент был урегулирован.

Автоматический перевод официального обновления инцидента.

1. 14 июля 2026 г. в 19:16 UTCinvestigating

   Эта проблема не позволяет клиентам связаться с живым агентом или отправить через него дело о поддержке электронной почты. Пользователи увидят "Были проблемы, связанные с поддержкой. Пожалуйста, попробуйте еще раз позже или Была техническая проблема, связывающая вас с нашей командой поддержки. Пожалуйста, попробуйте еще раз. Мы в курсе и изучаем это.

2. 14 июля 2026 г. в 19:58 UTCidentified

   Этот вопрос был определен, и в настоящее время осуществляется исправление.

3. 14 июля 2026 г. в 20:00 UTCmonitoring

   Реализовано исправление, и мы отслеживаем результаты.

4. 14 июля 2026 г. в 20:06 UTCresolved

   Этот инцидент был урегулирован.

Автоматический перевод официального обновления инцидента.

1. 5 февраля 2026 г. в 17:48 UTCinvestigating

   We are currently investigating this issue.

2. 5 февраля 2026 г. в 17:54 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 5 февраля 2026 г. в 18:10 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 5 февраля 2026 г. в 18:15 UTCresolved

   This incident has been resolved.

1. 20 октября 2025 г. в 14:55 UTCmonitoring

   Due to an ongoing AWS issue (which can be monitored at https://health.aws.amazon.com/health/status), there is a significant portion of Wufoo users that cannot access the site (i.e. encountering 500 error).

2. 20 октября 2025 г. в 19:34 UTCresolved

   This incident has been resolved as we are no longer seeing direct impact to our services. Please be aware that AWS may still be having some intermittent issues though.

1. 28 августа 2025 г. в 09:12 UTCinvestigating

   We are currently investigating an issue with the Zapier integration.

2. 28 августа 2025 г. в 10:23 UTCresolved

   This incident was a false alert. There was no issue with the Zapier integration. Customers were not impacted in any way.

1. 16 мая 2025 г. в 13:38 UTCinvestigating

   We are currently investigating the issue. The workaround would be to temporarily revert to the Legacy version by going to the Users tab, unchecking the box that says 'Use the new experience' and then clicking 'save'. From there you can retry duplicating your desired forms.

2. 16 мая 2025 г. в 14:13 UTCresolved

   This incident has been resolved.

1. 6 февраля 2025 г. в 22:34 UTCresolved

   We experienced a few hiccups with redirects and form submissions. When responding to a form respondents experienced a blank page rather than the expected "thank you" confirmation page or configured form redirect. For single page forms the response would still be collected, integrations triggered and emails notifications delivered. The issue prevented respondents from being redirect to complete a signature or payment. For multiple page forms, the submission would be interrupted after the first page. Respondents would see a blank page but the partial response was collected.

1. 3 декабря 2024 г. в 20:35 UTCinvestigating

   We are currently investigating this issue.

2. 3 декабря 2024 г. в 21:35 UTCinvestigating

   There are multiple areas of Wufoo experiencing issues at the moment, including: - Some forms returning blank pages when loading - Issues with embedded form redirects - Issues related to the PayPal integration - Errors with form editing The team is working on each of these and we will be providing additional updates as we have them.

3. 4 декабря 2024 г. в 00:01 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 4 декабря 2024 г. в 16:56 UTCmonitoring

   There are multiple areas of Wufoo experiencing issues at the moment, including: - Issues with embedded form redirects - Issues with some form URL domains not redirecting - Issues related to the PayPal integration (Both PayPal Standard and PayPal Website Pro) - Issues with Notification Emails The team is actively working on each of these and we will be providing additional updates as we have them.

5. 5 декабря 2024 г. в 03:32 UTCmonitoring

   Resolved Issues in Wufoo The following issues have been resolved, and these functionalities are now working correctly: - Issues with embedded form redirects - Issues with some form URL domains not redirecting - Issues with Notification Emails - Some forms returning blank pages when loading - Errors with form editing - Issues with the PayPal Standard integration Ongoing Issue We are still investigating a remaining issue affecting the PayPal Website Payments Pro integration.

6. 9 апреля 2025 г. в 20:34 UTCresolved

   Due to issues outside of our control, support for the PayPal Website Payments Pro integration has since been removed. We continue to support PayPal Standard and PayPal Payflow Pro, along with several other vendors which you can find at https://help.surveymonkey.com/en/wufoo/integrations/#payments

1. 26 ноября 2024 г. в 02:29 UTCinvestigating

   We are currently investigating the issue. Users may experience issues with logging into Wufoo and while logged in, issues with using the app.

2. 26 ноября 2024 г. в 02:30 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 26 ноября 2024 г. в 02:35 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 26 ноября 2024 г. в 02:43 UTCmonitoring

   A fix has been implemented. Logging in should work. However, m.wufoo.com is impaired and unavailable.

5. 26 ноября 2024 г. в 09:04 UTCresolved

   This incident has been resolved.

1. 12 ноября 2024 г. в 19:04 UTCresolved

   Starting at 1am PST on October 31, 2024 Wufoo experienced some issues with notification emails being triggered. The issue has been resolved and notification emails are sending as expected.

1. 24 апреля 2024 г. в 16:53 UTCinvestigating

   We've identified an issue impacting Wufoo login, where users will see a "password incorrect" message erroneously. Some users have reported that using the Firefox browser resolves this issue for them. We are investigating and will provide further updates as we have them.

2. 24 апреля 2024 г. в 19:50 UTCinvestigating

   We are continuing to investigate this issue. Using an alternate browser may continue to be a workaround for customers experiencing intermittent login failures.

3. 24 апреля 2024 г. в 20:35 UTCidentified

   We have identified the issue and are working on implementing a fix.

4. 24 апреля 2024 г. в 21:18 UTCresolved

   This issue has been resolved.

1. 31 января 2023 г. в 17:35 UTCinvestigating

   We are seeing errors and slow performance across for some pages are investigating the issue. We will relay information as it becomes available.

2. 31 января 2023 г. в 18:12 UTCresolved

   This incident has been resolved.

1. 11 августа 2022 г. в 01:53 UTCidentified

   Wufoo is currently down. We have identified the issue and are working on a fix.

2. 11 августа 2022 г. в 02:12 UTCmonitoring

   We're releasing a fix and are currently monitoring the site.

3. 11 августа 2022 г. в 02:18 UTCresolved

   This incident has been resolved.

1. 3 июня 2022 г. в 01:11 UTCinvestigating

   We are currently investigating this issue.

2. 3 июня 2022 г. в 01:27 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 3 июня 2022 г. в 01:33 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 3 июня 2022 г. в 01:42 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 3 июня 2022 г. в 01:46 UTCresolved

   This incident has been resolved.

1. 15 декабря 2021 г. в 15:54 UTCinvestigating

   We have identified an issue with all outbound communications. As such all integrations and payments requiring access to a 3rd party system will be impacted.

2. 15 декабря 2021 г. в 16:19 UTCmonitoring

   Issue has been identified in an upstream provider and has been addressed.

3. 15 декабря 2021 г. в 17:40 UTCresolved

   This incident has been resolved.

1. 28 октября 2021 г. в 19:47 UTCinvestigating

   We are currently investigating this issue.

2. 28 октября 2021 г. в 21:49 UTCmonitoring

   Outbound message delivery has resumed but it will take time for all queued messages to be delivered. We are continuing to monitor this issue.

3. 29 октября 2021 г. в 00:23 UTCresolved

   This incident has been resolved.

1. 21 октября 2021 г. в 22:33 UTCinvestigating

   We are currently investigating issues pertaining to our Dropbox integration. At this time modifying or adding configuration as well as uploading files to Dropbox is not functional.

2. 21 октября 2021 г. в 23:27 UTCresolved

   This incident has been resolved.

1. 14 сентября 2021 г. в 00:18 UTCidentified

   Select outbound integrations may experience issues during this incident.

2. 14 сентября 2021 г. в 00:33 UTCresolved

   This incident has been resolved.

1. 3 марта 2021 г. в 22:39 UTCinvestigating

   We are currently investigating the issue.

2. 4 марта 2021 г. в 00:04 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 4 марта 2021 г. в 00:50 UTCresolved

   This incident has been resolved.