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    История сбоев Xander

    53 Xander incidents · май 2025 г. — official updates, affected components, duration and resolution details.

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    Участники могут столкнуться с ошибкой 429 при загрузке Creatives for Audit через API

    Начало 13 июля 2026 г. в 23:30 UTC · 15h 59m

    Pending
    1. 13 июля 2026 г. в 23:30 UTCinvestigating

      Нам известно о проблеме, препятствующей обработке творческих аудитов некоторых участников торгов. Наша инженерная команда в настоящее время работает над исправлением, и мы предоставим обновления как можно скорее. Спасибо за ваше терпение! Компонент(ы): API Воздействие(ы): Загрузка Creatives может быть прервана ошибкой 429 (слишком много запросов) Не влияет: - Обслуживание рекламы - Торги - Отчетность Геолокация(ы): Глобальная (Глобальная) Состояние: Мы предоставим обновление, как только будет доступна дополнительная информация. Спасибо за ваше терпение.

    2. 14 июля 2026 г. в 01:29 UTCidentified

      Этот вопрос был определен, и в настоящее время осуществляется исправление.

    3. 14 июля 2026 г. в 15:29 UTCresolved

      Этот инцидент был урегулирован.

    Автоматический перевод официального обновления инцидента.

    Монетизируйте и инвестируйте UI и API в задачи сохранения элементов строки

    Начало 1 июля 2026 г. в 10:38 UTC · 4h 5m

    Pending
    1. 1 июля 2026 г. в 10:38 UTCinvestigating

      В настоящее время мы изучаем следующий вопрос: Компонент(ы): пользовательский интерфейс, API Воздействие(ы): - Создание и редактирование объектов линейных элементов Не влияет: - Обслуживание рекламы - Торги - Отчетность Геолокация(ы): Глобальная (Глобальная) Состояние: Мы предоставим обновление, как только будет доступна дополнительная информация. Спасибо за ваше терпение.

    2. 1 июля 2026 г. в 14:43 UTCresolved

      Наша инженерная команда определила первопричину и отменила изменения, ответственные за проблему. Сейчас сервис полностью восстановлен, возобновлена нормальная функциональность. Мы приносим извинения за любые неудобства, которые это могло вызвать.

    Автоматический перевод официального обновления инцидента.

    Невозможность создания или редактирования элементов строки в пользовательском интерфейсе

    Начало 23 июня 2026 г. в 21:43 UTC · 0m

    IssuesНезначительный инцидент
    1. 23 июня 2026 г. в 21:43 UTCresolved

      23 июня 2026 года, между 4:16 PM и 5:38 PM EST, пользователи, возможно, испытали ошибку 404 при попытке создать или отредактировать Line Items через пользовательский интерфейс. Наша инженерная команда определила первопричину и отменила изменения, ответственные за проблему. Сейчас сервис полностью восстановлен, возобновлена нормальная функциональность. Мы приносим извинения за любые неудобства, которые это могло вызвать.

    Автоматический перевод официального обновления инцидента.

    Stale Reporting Data

    Начало 12 июня 2026 г. в 09:13 UTC · 8h 50m

    Pending
    1. 12 июня 2026 г. в 09:13 UTCinvestigating

      We are aware of an issue causing delays in several reports in Monetize and Curate. When running a report, users may find that the most recent data are over 6 hours old. Our engineering team is aware of the issue and working on a fix. Thank you for your patience! In the meantime, please try different reports such as Network Analytics Report, as this will have all the data.

    2. 12 июня 2026 г. в 12:29 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 12 июня 2026 г. в 18:03 UTCresolved

      This incident has been resolved

    Prebid Services in Frankfurt data center is experiencing connectivity issues

    Начало 12 мая 2026 г. в 09:25 UTC · 6h 7m

    Pending
    1. 12 мая 2026 г. в 09:25 UTCinvestigating

      We are currently investigating the following issue:: Component(s): Ad Serving, Bidding Impact(s): Decrease in requests sent to Bidder customers Not Impacted: UI API Geolocation(s): Central Europe (FRA1) Status: We will provide an update as soon as more information is available

    2. 12 мая 2026 г. в 09:39 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    3. 12 мая 2026 г. в 15:32 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Reporting Data Experiencing Delays

    Начало 5 мая 2026 г. в 12:34 UTC · 23h 17m

    Pending
    1. 5 мая 2026 г. в 12:34 UTCinvestigating

      We are currently investigating the following issue:: Component(s): Reporting pages, API Impact(s): Data unavailable through affected service(s) Not Impacted: Ad Serving Bidding UI Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 5 мая 2026 г. в 16:52 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    3. 5 мая 2026 г. в 20:09 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 6 мая 2026 г. в 11:51 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Retroactive: Platform outage impacting UIs, APIs, and adserving

    Начало 1 мая 2026 г. в 20:58 UTC · 0m

    Pending
    1. 1 мая 2026 г. в 20:58 UTCresolved

      The incident has been fully resolved.: Component(s): Ad Serving, API, UI Impact(s): Monetize and Curate Not Impacted: . Geolocation(s): Global (Global) Status: Event occurred between 18:40 UTC to 19:35 UTC. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Reporting data is stale

    Начало 27 апреля 2026 г. в 14:30 UTC · 1d 2h

    Pending
    1. 27 апреля 2026 г. в 14:30 UTCinvestigating

      We are currently investigating the following issue:: Component(s): Reporting Impact(s): Stale reporting data Some data incomplete or incorrect until reprocessed (please repull data as necessary) Not Impacted: Ad Serving Bidding UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 27 апреля 2026 г. в 16:26 UTCidentified

      We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.

    3. 27 апреля 2026 г. в 23:57 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    4. 28 апреля 2026 г. в 17:07 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Some Ad Requests from Xbox to Monetize Member 280 being filtered

    Начало 24 апреля 2026 г. в 17:59 UTC · 2h 44m

    Pending
    1. 24 апреля 2026 г. в 17:59 UTCinvestigating

      We are currently investigating the following issue:: Component(s): Ad Serving, Bidding Impact(s): Increase in filtered requests from Xbox is leading to drop in impressions Not Impacted: UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 24 апреля 2026 г. в 18:24 UTCidentified

      We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.

    3. 24 апреля 2026 г. в 19:43 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    4. 24 апреля 2026 г. в 20:43 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Monetize and Curate UI Unavailable

    Начало 27 марта 2026 г. в 02:13 UTC · 2h 9m

    Pending
    1. 27 марта 2026 г. в 02:13 UTCinvestigating

      We are currently investigating the following issue:: Component(s): UI Impact(s): Page load failures and errors in user interface Some users unable to log in Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 27 марта 2026 г. в 04:22 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Monetize and Curate UI Unavailable

    Начало 9 марта 2026 г. в 20:09 UTC · 1h 17m

    Pending
    1. 9 марта 2026 г. в 20:09 UTCinvestigating

      We are currently investigating the following issue:: Component(s): UI, Monetize and Curate Impact(s): Page load failures and errors in user interface 504 Error - Timeouts when trying to login to Monetize and Curate Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 9 марта 2026 г. в 21:21 UTCidentified

      We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.

    3. 9 марта 2026 г. в 21:26 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Curate members may experience loss of source deals

    Начало 27 февраля 2026 г. в 02:57 UTC · 21h 35m

    Pending
    1. 27 февраля 2026 г. в 02:57 UTCidentified

      We have identified the following issue:: Component(s): Partner/Deal pages, Curated deals Impact(s): Curate members may experience significant loss of source/publisher deals. Not Impacted: UI API Geolocation(s): North America - West Coast (LAX1), North America - East Coast (NYM2) Status: Our engineers are actively working towards the resolution of the identified issue, buyers will be unable to access source deals until resolved. We will provide an update as soon as possible. Thank you for your patience.

    2. 27 февраля 2026 г. в 17:10 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    3. 28 февраля 2026 г. в 00:32 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Retroactive - UI instability between 1910 - 1940 UTC in LAX on 6 February 2026

    Начало 6 февраля 2026 г. в 19:56 UTC · 0m

    Pending
    1. 6 февраля 2026 г. в 19:56 UTCresolved

      The incident has been fully resolved.: Component(s): UI Impact(s): Data unavailable through affected service(s) Slower report retrieval Page load failures and errors in user interface Not Impacted: Bidding Geolocation(s): North America - West Coast (LAX1) Status: We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Curator Analytics Report is unavailable

    Начало 6 февраля 2026 г. в 11:09 UTC · 2h 38m

    Pending
    1. 6 февраля 2026 г. в 11:09 UTCinvestigating

      We are currently investigating the following issue:: Component(s): Curator Analytics Report Impact(s): Unable to pull a Curator Analytics Report via UI and API Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 6 февраля 2026 г. в 13:47 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    DV360 Google bidder is currently unavailable

    Начало 30 января 2026 г. в 18:17 UTC · 3h 47m

    Pending
    1. 30 января 2026 г. в 18:17 UTCidentified

      We have identified the following issue:: Component(s): Ad Serving Impact(s): Some campaigns using DV360 may experience limited delivery during this period Not Impacted: N/A Geolocation(s): Global (Global) Status: Our engineers are actively working towards a resolution, and we will provide an update as soon as possible. Thank you for your patience.

    2. 30 января 2026 г. в 21:09 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    3. 30 января 2026 г. в 22:05 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Delays in how quickly updates would be visible and take effect

    Начало 16 января 2026 г. в 13:31 UTC · 0m

    Pending
    1. 16 января 2026 г. в 13:31 UTCresolved

      The incident has been fully resolved.: Component(s): Console Bidder, Impbus Impact(s): Any changes carried out between 11:43 UTC and 13:16 UTC would not have been reflected in the platform. Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Reporting and LLD experiencing delays

    Начало 15 января 2026 г. в 15:26 UTC · 23h 26m

    Pending
    1. 15 января 2026 г. в 15:26 UTCmonitoring

      We have patched the issue and are monitoring our systems closely.: Component(s): Forecasting, Reporting pages, Reporting, Log Level Data Impact(s): Stale reporting data Some data incomplete or incorrect until reprocessed (please repull data as necessary) Data unavailable through affected service(s) Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We will provide an update as soon as the issue has been fully resolved.

    2. 16 января 2026 г. в 14:51 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Monetize and Curate UI intermitent issues

    Начало 15 января 2026 г. в 10:15 UTC · 1d 2h

    Pending
    1. 15 января 2026 г. в 10:15 UTCinvestigating

      We are currently investigating the following issue:: Component(s): Partner/Deal pages, Sell-side pages Impact(s): Page load failures and errors in user interface Not Impacted: Ad Serving Bidding API Geolocation(s): Western Europe (AMS3) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 15 января 2026 г. в 22:47 UTCidentified

      We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.

    3. 15 января 2026 г. в 23:00 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    4. 16 января 2026 г. в 12:18 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Monetize UI Unavailable

    Начало 14 января 2026 г. в 10:21 UTC · 8h 41m

    Pending
    1. 14 января 2026 г. в 10:21 UTCinvestigating

      We are currently investigating the following issue: Component(s): UI, Monetize Impact(s): Page load failures and errors in user interface 504 Error - Timeouts when trying to login to Monetize UI Not Impacted: Ad Serving Bidding API Geolocation(s): Western Europe (AMS3) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 14 января 2026 г. в 15:54 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    3. 14 января 2026 г. в 19:01 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Some hosted video and audio creatives remain in asset processing status

    Начало 24 декабря 2025 г. в 15:33 UTC · 8h 30m

    Pending
    1. 24 декабря 2025 г. в 15:33 UTCinvestigating

      We are currently investigating the following issue:: Component(s): Creative uploads Impact(s): Already uploaded video/audio creatives are impacted, new uploads are currently not affected. Not Impacted: Ad Serving Bidding UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 24 декабря 2025 г. в 17:37 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    3. 25 декабря 2025 г. в 00:03 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.