История сбоев Zybooks

1. 15 октября 2026 г. в 21:50 UTCinvestigating

   В настоящее время мы расследуем этот вопрос.

2. 15 октября 2026 г. в 23:40 UTCidentified

   Этот вопрос был определен, и в настоящее время осуществляется исправление.

3. 15 октября 2026 г. в 23:48 UTCresolved

   Этот инцидент был урегулирован.

Автоматический перевод официального обновления инцидента.

1. 9 октября 2026 г. в 14:46 UTCinvestigating

   В настоящее время мы расследуем этот вопрос.

2. 9 октября 2026 г. в 14:53 UTCidentified

   Этот вопрос был определен, и в настоящее время осуществляется исправление.

3. 9 октября 2026 г. в 14:53 UTCidentified

   Наши инженеры активно исследуют и определили причину.

4. 9 октября 2026 г. в 15:14 UTCresolved

   Этот инцидент был урегулирован.

Автоматический перевод официального обновления инцидента.

1. 7 мая 2026 г. в 22:29 UTCinvestigating

   Canvas appears to be down or undergoing maintenance, preventing zyBooks from sending assignment scores. Your work is still recorded in zyBooks. Once Canvas is back, scores can be sent by continuing the assignment or clicking “Submit score to LMS.” Please see Canvas's status page here: https://status.instructure.com/

2. 8 мая 2026 г. в 14:50 UTCmonitoring

   Canvas appears to be available for most users. Scores can be sent by continuing the assignment or clicking “Submit score to LMS.” Please see Canvas's status page here: https://status.instructure.com/

3. 12 мая 2026 г. в 15:13 UTCresolved

   Canvas has reported that they have resolved the issue. Scores can be sent by continuing the assignment or clicking “Submit score to LMS.” Please see Canvas's status page for more details: https://status.instructure.com/

1. 19 февраля 2026 г. в 16:22 UTCinvestigating

   Our team identified an issue with advanced zyLabs not loading. We are actively looking into a fix and hope to have this back up as soon as possible.

2. 19 февраля 2026 г. в 16:22 UTCinvestigating

   We are continuing to investigate this issue.

3. 19 февраля 2026 г. в 16:45 UTCresolved

   This incident has been resolved.

1. 18 ноября 2025 г. в 14:28 UTCinvestigating

   One of the 3rd party tools, Cloudflare, is currently experiencing an outage. You can check their status page here: https://www.cloudflarestatus.com. While this issue persists, our platform may be unresponsive.

2. 18 ноября 2025 г. в 15:01 UTCresolved

   This incident has been resolved.

1. 20 октября 2025 г. в 17:29 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 22 октября 2025 г. в 18:35 UTCresolved

   This incident is resolved. A number of our third-party partner's Learning Management Systems (LMS) were down following an outage of AWS region us-east-1. We saw issues with partners like Blackboard and Canvas either unable to, or in limited capacity, able to receive grade posts for assignment submissions. This event did not have any direct impacts on the zyBooks system or it's ability to record student scores. Students and instructors can use the manual grade push options if their score does not appear to be synced with the LMS. https://support.zybooks.com/hc/en-us/articles/360042745653-How-does-Assignment-auto-submission-work#01JNPQMHVK46ZP9NVE5HEFSTGG

1. 12 июня 2025 г. в 18:55 UTCinvestigating

   One of the 3rd party tools that our Advanced Labs platform relies on, Firebase, is currently experiencing an outage. You can check their status page here, https://status.firebase.google.com/. While this issue persists, Advanced zyLabs may fail to load intermittently.

2. 12 июня 2025 г. в 19:22 UTCinvestigating

   We are continuing to monitor this issue and will provide updates as they become available. This is a widespread issue with the Google Cloud platform, causing downtime for many applications across the web. https://status.cloud.google.com/

3. 12 июня 2025 г. в 20:43 UTCresolved

   This incident has been resolved.

1. 18 апреля 2025 г. в 17:36 UTCresolved

   The zyBooks site was slow to load for a period of about 8 minutes.

1. 8 апреля 2025 г. в 04:57 UTCresolved

   The zyBooks site was slow to load for a period of about 25 minutes.

1. 24 марта 2025 г. в 19:50 UTCinvestigating

   We are currently investigating an issue where some reports are slowing down including table of contents reports, assignments tab, student behavior insights, and zyLab similarity detection.

2. 24 марта 2025 г. в 20:09 UTCresolved

   This incident has been resolved.

1. 19 марта 2025 г. в 18:03 UTCresolved

   We investigated an issue where some reports were slowing down including table of contents reports, student behavior insights, and zyLab similarity detection.

1. 18 марта 2025 г. в 21:07 UTCinvestigating

   We are currently investigating an issue where some reports are slowing down including table of contents reports, student behavior insights, and zyLab similarity detection.

2. 18 марта 2025 г. в 22:54 UTCresolved

   This incident has been resolved.

1. 7 февраля 2025 г. в 02:19 UTCmonitoring

   Canvas systems are down, preventing zyBooks from sending assignment scores. Your work is still recorded in zyBooks. Once Canvas is back, scores can be sent by continuing the assignment or clicking “Submit score to LMS.”

2. 7 февраля 2025 г. в 06:27 UTCmonitoring

   While Canvas systems are again operational (https://status.instructure.com), we have identified that a subset of our partner schools are still having issues sending assignment scores. We are in contact with Canvas technical support and working to remedy the situation. No issues recording assignment scores have been identified on the zyBooks side. Once sending of scores is restored, scores can be sent by continuing the assignment or clicking “Submit score to LMS” button.

3. 7 февраля 2025 г. в 13:55 UTCresolved

   This incident has been resolved.

1. 31 января 2025 г. в 15:49 UTCresolved

   Loss of access to all services.

1. 23 апреля 2024 г. в 16:35 UTCresolved

   Classic zyLabs with a large number of test cases experienced issues running all test cases.

1. 22 апреля 2024 г. в 14:36 UTCinvestigating

   We are currently investigating this issue.

2. 22 апреля 2024 г. в 14:44 UTCresolved

   This incident has been resolved.

1. 23 апреля 2024 г. в 16:31 UTCresolved

   Activity auto-submission slowdown. LTI submission delayed.

1. 30 января 2024 г. в 17:03 UTCresolved

   This incident has been resolved.

1. 6 декабря 2023 г. в 16:36 UTCresolved

   Students saw a red banner indicating that activity recording may be impacted from 7:30 pm Pacific to 11:30 pm.

1. 19 сентября 2023 г. в 00:49 UTCinvestigating

   We are currently investigating this issue.

2. 19 сентября 2023 г. в 13:37 UTCresolved

   This incident has been resolved.