2600hz

Unified communications platform for service providers with white-label solutions.

operational

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Category: Communication

Platform: auto

Last checked: 8/12/2026, 7:30:31 AM

Components

Telephony Services

operational

Changed: 7/30/2026, 6:02:36 AM

Management Portal

operational

Changed: 7/16/2026, 7:04:35 PM

Support Portal

operational

Advanced Provisioner

operational

Changed: 8/7/2026, 5:19:43 AM

Cluster Manager

operational

Recent Incidents

API Issues on Hosted

resolved

Started: 7/15/2026, 6:40:16 PM

Ended: 7/15/2026, 7:05:54 PM

Connectivity Alerts 07/12/26

resolved

Started: 7/12/2026, 9:51:49 PM

Ended: 7/12/2026, 11:19:10 PM

Investigating reports of outages

resolved

Started: 2/20/2026, 6:09:21 PM

Ended: 2/20/2026, 7:33:46 PM

Degraded performance in ORD zone due to Cloudflare issues

resolved

Started: 1/27/2026, 8:26:33 PM

Ended: 1/28/2026, 5:23:58 PM

ZSwitch partial outage

resolved

Started: 11/13/2025, 8:08:23 PM

Ended: 11/14/2025, 5:46:12 PM

ZSwitch SMS Issues

resolved

Started: 9/2/2025, 5:11:20 PM

Ended: 9/2/2025, 7:16:50 PM

Zswitch US outage.

resolved

Started: 8/20/2025, 10:50:27 AM

Ended: 8/20/2025, 10:01:58 PM

Possible issues

resolved

Started: 9/30/2024, 4:03:28 PM

Ended: 10/4/2024, 3:42:37 PM

Investigating call center issues

resolved

Started: 5/7/2024, 9:11:46 PM

Ended: 5/7/2024, 11:23:54 PM

Investigating issues on EWR

resolved

Started: 4/9/2024, 9:08:28 PM

Ended: 4/9/2024, 11:42:15 PM

Reports Of Call Completion Issues in EWR

resolved

Started: 2/27/2024, 9:06:23 PM

Ended: 2/28/2024, 12:05:09 AM

Unanswered semi-attended transfers not hitting voice mail

resolved

Started: 1/16/2024, 9:34:04 PM

Ended: 1/17/2024, 1:29:22 AM

Increased Reports Of Call Completion Issues using WSS

resolved

Started: 1/5/2024, 2:50:22 PM

Ended: 1/5/2024, 9:59:11 PM

Single Kamailio Server - No TCP

resolved

Started: 8/14/2023, 10:49:03 PM

Ended: 8/16/2023, 1:53:51 AM

Increased reports of call failures in EWR

postmortem

Started: 6/22/2023, 12:00:00 PM

Ended: 6/22/2023, 12:00:00 PM

Increased Reports Of One Way Audio Issues in EWR datacenter

resolved

Started: 6/15/2023, 3:57:00 PM

Ended: 6/15/2023, 5:54:05 PM

Increased Reports Of Call Completion Issues in EWR

resolved

Started: 3/2/2023, 5:19:25 PM

Ended: 3/2/2023, 5:24:34 PM

US-West and US-East connectivity

resolved

Started: 3/1/2023, 9:30:00 PM

Ended: 3/1/2023, 9:30:00 PM

Increased Reports Of Call Completion Issues in EWR

postmortem

Started: 2/16/2023, 9:12:48 PM

Ended: 2/16/2023, 10:14:27 PM

Cluster Wide Outage

postmortem

Started: 2/2/2023, 8:30:39 PM

Ended: 2/2/2023, 11:48:21 PM

Increased Reports Of Call Completion Issues

resolved

Started: 1/11/2023, 7:37:14 PM

Ended: 1/11/2023, 11:20:56 PM

Ecallmgr Issues on EWR

resolved

Started: 11/16/2022, 7:06:03 PM

Ended: 11/16/2022, 9:33:56 PM

Increased Reports Of Call Completion Issues

resolved

Started: 11/2/2022, 7:20:49 PM

Ended: 11/2/2022, 11:02:23 PM

We are investigating reports of inbound and outbound calls failing on ZSwitch

postmortem

Started: 10/13/2022, 4:27:57 PM

Ended: 10/13/2022, 5:29:03 PM

UI issues this morning on ZSwitch & How to get the new comm.land

resolved

Started: 10/13/2022, 3:12:22 PM

Ended: 10/13/2022, 3:12:40 PM

We are investigating call completion issues in our EWR zone

resolved

Started: 7/7/2022, 4:47:08 PM

Ended: 7/7/2022, 6:36:42 PM

Qubicle/Call Center

resolved

Started: 5/2/2022, 6:15:37 PM

Ended: 5/2/2022, 9:29:10 PM

Hosted zswitch API/UI issues

resolved

Started: 3/14/2022, 4:26:07 PM

Ended: 3/14/2022, 7:30:09 PM

We are investigating a network routing issue in our EWR datacenter

resolved

Started: 2/9/2022, 2:53:41 PM

Ended: 2/9/2022, 2:58:48 PM

BGP routing issues in ORD

resolved

Started: 2/5/2022, 2:39:40 AM

Ended: 2/5/2022, 2:53:24 AM

Call competion issues in ORD

resolved

Started: 12/6/2021, 4:51:52 PM

Ended: 12/6/2021, 7:37:53 PM

Degradation of service in US-Central

resolved

Started: 10/25/2021, 4:02:50 PM

Ended: 10/25/2021, 5:13:58 PM

Call Center (qubicle) degradation

resolved

Started: 10/7/2021, 2:58:20 PM

Ended: 10/7/2021, 9:11:04 PM

Private Cloud / Zswitch outage

resolved

Started: 9/29/2021, 11:22:38 PM

Ended: 9/30/2021, 12:48:22 AM

Issues with upstream carrier Bandwidth.com / DTMF issues

resolved

Started: 9/27/2021, 4:06:31 PM

Ended: 9/28/2021, 9:25:18 AM

Issues with upstream carrier Bandwidth.com

resolved

Started: 9/25/2021, 7:45:21 PM

Ended: 9/25/2021, 8:59:54 PM

Portal/Phone outage

resolved

Started: 9/23/2021, 3:02:24 PM

Ended: 9/23/2021, 7:18:34 PM

We are investigating slow response times and page not loading issues on the Monster portal on ZSwitch

resolved

Started: 8/24/2021, 8:31:47 PM

Ended: 8/24/2021, 8:42:27 PM

We are investigating alerts in our SJC datacenter related to BGP routing.

resolved

Started: 8/17/2021, 5:23:23 PM

Ended: 8/17/2021, 7:33:52 PM

Advanced Provisioner is having issues loading

resolved

Started: 8/11/2021, 9:04:23 PM

Ended: 8/11/2021, 9:29:42 PM

French prompts playing instead of English

resolved

Started: 8/11/2021, 8:26:39 PM

Ended: 8/11/2021, 9:04:08 PM

We are investigating issues with the call center application on ZSwitch hosted

resolved

Started: 8/10/2021, 1:23:37 PM

Ended: 8/10/2021, 1:45:00 PM

Issues Provisioning Phones

resolved

Started: 8/6/2021, 6:17:31 PM

Ended: 8/7/2021, 12:19:25 AM

Network issues OUTSIDE of 2600Hz

resolved

Started: 6/29/2021, 7:03:00 PM

Ended: 6/29/2021, 7:15:58 PM

Failed outbound calls when registered to certain SBCs

resolved

Started: 6/28/2021, 2:21:23 PM

Ended: 6/28/2021, 3:05:54 PM

We are investigating a network routing issue in our EWR datacenter

resolved

Started: 5/13/2021, 4:10:52 PM

Ended: 5/13/2021, 4:15:14 PM

Reports of issues with Secure WebSockets after power maintenance

resolved

Started: 5/7/2021, 3:06:12 PM

Ended: 5/7/2021, 4:34:19 PM

US West Network Degredation

resolved

Started: 4/27/2021, 2:38:41 AM

Ended: 4/27/2021, 3:56:30 AM

We are receiving reports of intermittent delays in the web UI and are investigating.

resolved

Started: 4/16/2021, 9:35:04 PM

Ended: 4/16/2021, 11:05:29 PM

US-West power maintenance extended

resolved

Started: 4/14/2021, 1:07:39 PM

Ended: 4/14/2021, 3:28:11 PM