8x8

    8x8

    Unified communications and contact center platform with AI for enhanced customer experiences.

    operational
    Visit WebsiteOfficial Status Page
    Category: Communication
    Platform: auto
    Last checked: 10/26/2026, 11:50:04 PM

    Components

    Physical Fax
    operational
    Contact Center HK1
    operational
    Changed: 9/23/2026, 1:22:36 PM
    AU1
    operational
    Changed: 9/23/2026, 1:22:36 PM
    AP1
    operational
    Changed: 9/23/2026, 1:22:36 PM
    EU2
    operational
    Changed: 10/2/2026, 12:45:14 PM
    WorkD (VOD)
    operational
    Changed: 10/6/2026, 10:27:05 AM
    WorkM (VOM)
    operational
    Changed: 10/6/2026, 10:27:05 AM
    EU4
    operational
    Changed: 10/16/2026, 11:11:15 AM
    Physical Fax
    operational
    Inbound
    operational
    Changed: 8/13/2026, 11:45:36 PM
    Physical Fax
    operational
    WorkD (VOD)
    operational
    Changed: 10/7/2026, 12:31:54 PM
    Inbound
    operational
    Changed: 10/2/2026, 9:07:07 AM
    Inbound
    operational
    Changed: 10/7/2026, 12:31:54 PM
    CA1
    operational
    Changed: 9/4/2026, 2:30:38 PM
    Amatis
    operational
    Admin Console (AC)
    operational
    WorkM (VOM)
    operational
    Changed: 10/6/2026, 10:27:05 AM
    Pay-As-You-Go
    operational
    WorkD and WorkM Fax
    operational
    Changed: 9/21/2026, 8:39:23 PM
    Admin Console (AC)
    operational
    Changed: 9/21/2026, 8:39:23 PM
    WorkD (VOD)
    operational
    Changed: 10/6/2026, 10:27:05 AM
    EU21
    operational
    Changed: 10/2/2026, 12:45:14 PM
    Work Calling
    operational
    Changed: 10/7/2026, 12:31:54 PM
    WorkM (VOM)
    operational
    Changed: 10/7/2026, 12:31:54 PM
    EU14
    operational
    Changed: 10/16/2026, 11:11:15 AM
    Work Calling
    operational
    Changed: 10/6/2026, 10:27:05 AM
    Outbound
    operational
    Changed: 8/13/2026, 11:45:36 PM
    Work Calling
    operational
    Changed: 10/6/2026, 10:27:05 AM
    Contact Center US1
    operational
    Changed: 10/26/2026, 6:44:11 PM
    NA7
    operational
    Changed: 10/26/2026, 6:44:11 PM
    BC1
    operational
    Changed: 10/7/2026, 11:38:03 AM
    Contact Center SY1
    operational
    Changed: 9/23/2026, 1:22:36 PM
    Outbound
    operational
    Changed: 10/2/2026, 8:24:44 AM
    Contact Center UK2
    operational
    Changed: 10/2/2026, 12:45:14 PM
    EU31
    operational
    Changed: 10/15/2026, 10:53:39 AM
    WorkD and WorkM Fax
    operational
    Changed: 9/21/2026, 8:39:23 PM
    NA1
    operational
    Changed: 10/26/2026, 6:44:11 PM
    CA2
    operational
    Changed: 9/4/2026, 2:13:07 PM
    Outbound
    operational
    Changed: 10/7/2026, 12:31:54 PM
    EU3
    operational
    Changed: 10/2/2026, 12:45:14 PM
    WorkD and WorkM Fax
    operational
    Endpoints
    operational
    Changed: 10/6/2026, 10:27:05 AM
    BC2
    operational
    Changed: 10/7/2026, 11:38:03 AM
    NA37
    operational
    Changed: 9/4/2026, 2:13:07 PM
    Contact Center LH1
    operational
    Changed: 10/2/2026, 12:45:14 PM
    Contact Center Login Authentication Services and Administration Portal
    operational
    EU13
    operational
    Changed: 10/16/2026, 11:11:15 AM
    Daisy
    operational
    Partner Xchange
    operational
    Endpoints
    operational
    Changed: 10/6/2026, 10:27:05 AM
    Contact Center US2
    operational
    Changed: 10/26/2026, 6:44:11 PM
    Meet
    operational
    Meet
    operational
    Changed: 10/12/2026, 4:55:02 PM
    Partner Xchange
    operational
    NA8
    operational
    Changed: 10/26/2026, 6:44:11 PM
    Endpoints
    operational
    Changed: 10/7/2026, 12:31:54 PM
    Deskphones
    operational
    Changed: 10/6/2026, 10:27:05 AM
    Americas
    operational
    Changed: 10/26/2026, 6:44:11 PM
    Admin Console (AC)
    operational
    Changed: 9/21/2026, 8:39:23 PM
    NA2
    operational
    Changed: 10/26/2026, 6:44:11 PM
    Deskphones
    operational
    Changed: 10/7/2026, 12:31:54 PM
    Meet
    operational
    Deskphones
    operational
    Changed: 10/6/2026, 10:27:05 AM
    NA38
    operational
    Changed: 9/4/2026, 2:13:07 PM
    SSO
    operational
    Changed: 9/21/2026, 8:39:23 PM
    NA9
    operational
    Changed: 10/26/2026, 6:44:11 PM
    SSO
    operational
    Changed: 9/21/2026, 8:39:23 PM
    Contact Center UK3
    operational
    Changed: 10/16/2026, 11:11:15 AM
    EU12
    operational
    Changed: 10/16/2026, 11:11:15 AM
    BC3
    operational
    Changed: 10/7/2026, 11:38:03 AM
    NA3
    operational
    Changed: 10/26/2026, 6:44:11 PM
    EMEA
    operational
    Changed: 10/23/2026, 10:27:19 AM
    SSO
    operational
    GTT/Interoute
    operational
    Contact Center ON1
    operational
    Changed: 10/7/2026, 11:38:03 AM
    NA4
    operational
    Changed: 10/26/2026, 6:44:11 PM
    Fax
    operational
    Fax
    operational
    Changed: 9/21/2026, 8:39:23 PM
    Fax
    operational
    Changed: 9/21/2026, 8:39:23 PM
    Contact Center PA1
    operational
    Changed: 10/15/2026, 10:53:39 AM
    APAC
    operational
    Changed: 10/23/2026, 10:27:19 AM
    Virtual1
    operational
    NA10
    operational
    Changed: 10/26/2026, 6:44:11 PM
    EU11
    operational
    Changed: 10/16/2026, 11:11:15 AM
    Contact Center SK1
    operational
    Changed: 9/4/2026, 2:30:38 PM
    Messaging/Team Chat
    operational
    Messaging/Team Chat
    operational
    Messaging/Team Chat
    operational
    NA5
    operational
    Changed: 10/26/2026, 6:44:11 PM
    EU10
    operational
    Changed: 10/16/2026, 11:11:15 AM
    Contact Center Login Authentication Services and Administration Portal
    operational
    Changed: 10/2/2026, 12:45:14 PM
    NA17
    operational
    Changed: 10/26/2026, 6:44:11 PM
    SMS
    operational
    SMS
    operational
    SMS
    operational
    EU5
    operational
    Changed: 10/16/2026, 11:11:15 AM
    Contact Center Login Authentication Services and Administration Portal
    operational
    Changed: 9/21/2026, 8:39:23 PM
    NA18
    operational
    Changed: 10/26/2026, 6:44:11 PM
    NA6
    operational
    Changed: 10/26/2026, 6:44:11 PM
    Service portals
    operational
    NA19
    operational
    Changed: 10/26/2026, 6:44:11 PM
    EU6
    operational
    Changed: 10/16/2026, 11:11:15 AM
    Service portals
    operational
    Changed: 9/21/2026, 8:39:23 PM
    Service portals
    operational
    Changed: 9/21/2026, 8:39:23 PM
    NA11
    operational
    Changed: 10/26/2026, 6:44:11 PM
    8x8 Website
    operational
    Changed: 10/23/2026, 10:27:19 AM
    EU7
    operational
    Changed: 10/16/2026, 11:11:15 AM
    8x8 Website
    operational
    Changed: 10/23/2026, 10:27:19 AM
    8x8 Website
    operational
    Changed: 10/23/2026, 10:27:19 AM
    NA20
    operational
    Changed: 10/26/2026, 6:44:11 PM
    NA12
    operational
    Changed: 10/26/2026, 6:44:11 PM
    Contact Center
    operational
    Changed: 10/26/2026, 6:44:11 PM
    Contact Center
    operational
    Changed: 10/16/2026, 11:11:15 AM
    Contact Center
    operational
    Changed: 9/23/2026, 1:22:36 PM
    EU8
    operational
    Changed: 10/16/2026, 11:11:15 AM
    NA27
    operational
    Changed: 10/26/2026, 6:44:11 PM
    NA13
    operational
    Changed: 10/26/2026, 6:44:11 PM
    JaaS
    operational
    JaaS
    operational
    NA14
    operational
    Changed: 10/26/2026, 6:44:11 PM
    EU9
    operational
    Changed: 10/16/2026, 11:11:15 AM
    NA28
    operational
    Changed: 10/26/2026, 6:44:11 PM
    JaaS
    operational
    NA29
    operational
    Changed: 10/26/2026, 6:44:11 PM
    Analytics
    operational
    Changed: 10/1/2026, 12:20:44 AM
    Analytics
    operational
    Changed: 9/21/2026, 8:39:23 PM
    NA15
    operational
    Changed: 10/26/2026, 6:44:11 PM
    Analytics
    operational
    NA37
    operational
    Changed: 10/26/2026, 6:44:11 PM
    SIP Trunking
    operational
    SIP Trunking
    operational
    SIP Trunking
    operational
    NA16
    operational
    Changed: 10/26/2026, 6:44:11 PM
    ISP connectivity Partners
    operational
    SB1
    operational
    Changed: 10/26/2026, 6:44:11 PM
    NA38
    operational
    Changed: 10/26/2026, 6:44:11 PM
    All Other Services
    operational
    Changed: 7/31/2026, 5:31:12 PM
    All Other Services
    operational
    Changed: 7/17/2026, 1:49:12 AM
    All Other Services
    operational
    NA30
    operational
    Changed: 10/26/2026, 6:44:11 PM
    NA39
    operational
    Changed: 10/26/2026, 6:44:11 PM

    Recent Incidents

    Contact Center call connectivity/performance issues
    resolved
    Started: 10/26/2026, 3:27:00 PM
    Ended: 10/26/2026, 6:35:00 PM
    8x8 Support Portal Issues
    resolved
    Started: 10/23/2026, 2:01:00 AM
    Ended: 10/23/2026, 10:23:00 AM
    Security update: PHP vulnerabilities CVE-2026-109618 and CVE-2026-109619
    update
    Started: 10/21/2026, 8:16:00 PM
    Inbound call quality issues
    resolved
    Started: 10/16/2026, 9:19:00 AM
    Ended: 10/16/2026, 11:08:00 AM
    8x8 Telephony and login issues
    resolved
    Started: 10/15/2026, 9:30:00 AM
    Ended: 10/15/2026, 10:53:00 AM
    Meetings Audio Recording issues Non-UK EMEA Region
    resolved
    Started: 10/12/2026, 3:57:00 PM
    Ended: 10/12/2026, 5:11:00 PM
    CC Telephony issues - US2
    resolved
    Started: 10/9/2026, 1:25:00 PM
    Ended: 10/9/2026, 2:05:00 PM
    8x8 - EU10 platform issues
    resolved
    Started: 10/7/2026, 11:41:00 AM
    Ended: 10/7/2026, 12:29:00 PM
    8x8 Emailm attachment issues
    resolved
    Started: 10/7/2026, 11:10:00 AM
    Ended: 10/7/2026, 11:35:00 AM
    8x8 - Operator Connect issues
    resolved
    Started: 10/6/2026, 8:52:00 AM
    Ended: 10/6/2026, 10:22:00 AM
    8x8 Contact Center issues in AU
    resolved
    Started: 10/2/2026, 12:29:00 PM
    Ended: 10/2/2026, 12:43:00 PM
    Calling issues in AU with recently updated numbers
    resolved
    Started: 10/2/2026, 7:54:00 AM
    Ended: 10/2/2026, 9:04:00 AM
    8x8 Quality Management media playback unavailable.
    resolved
    Started: 9/30/2026, 6:15:00 PM
    Ended: 10/1/2026, 12:18:00 AM
    8x8 Contact Center issues in AU
    resolved
    Started: 9/23/2026, 10:55:00 AM
    Ended: 9/23/2026, 1:21:00 PM
    8x8 Admin Console and Work Web issues - Various Web Services impacted
    resolved
    Started: 9/21/2026, 12:47:00 PM
    Ended: 9/21/2026, 8:43:00 PM
    US1 contact center network issues
    resolved
    Started: 9/12/2026, 10:06:00 PM
    Ended: 9/12/2026, 11:42:00 PM
    Slowness on help.8x8.com
    update
    Started: 9/9/2026, 12:48:00 AM
    Telephony Issues being investigated - CA Region
    resolved
    Started: 9/4/2026, 1:42:00 PM
    Ended: 9/4/2026, 2:28:00 PM
    Telephony issues in US Region for Contact Center Cusotmers
    resolved
    Started: 9/1/2026, 8:23:00 PM
    Ended: 9/1/2026, 10:42:00 PM
    Supervisor Workspace experiencing intermittent issues
    resolved
    Started: 9/1/2026, 4:31:00 PM
    Ended: 9/1/2026, 5:03:00 PM
    Issues when saving changes in Configuration Manager
    resolved
    Started: 8/26/2026, 10:06:00 AM
    Ended: 8/26/2026, 12:18:00 PM
    8x8 Contact Center Agent Workspace and SSO login issues
    resolved
    Started: 8/24/2026, 12:33:00 PM
    Ended: 8/24/2026, 12:57:00 PM
    8x8 Agent Workspace queues showing incorrect data
    resolved
    Started: 8/20/2026, 9:58:00 AM
    Ended: 8/21/2026, 5:29:00 AM
    No audio on calls - Investigating
    resolved
    Started: 8/13/2026, 9:37:00 PM
    Ended: 8/13/2026, 11:40:00 PM
    Aug 5th update to 8x8 Knowledgebase https://support-portal.8x8.com/
    resolved
    Started: 8/6/2026, 12:40:00 AM
    Ended: 8/14/2026, 6:25:00 PM
    Unable to play recent Recordings in 8x8 Analytics
    resolved
    Started: 8/3/2026, 5:16:00 PM
    Ended: 8/3/2026, 9:11:00 PM
    Salesforce login issue
    resolved
    Started: 7/31/2026, 4:40:00 PM
    Ended: 7/31/2026, 5:30:00 PM
    8x8 Work Failover
    resolved
    Started: 7/29/2026, 11:52:00 PM
    Ended: 7/30/2026, 12:50:00 AM
    My8x8 missing in the Application Panel
    resolved
    Started: 7/24/2026, 10:19:00 AM
    Ended: 7/24/2026, 10:38:00 AM
    8x8 - Block Caller ID option not withholding number - UK
    resolved
    Started: 7/24/2026, 8:49:00 AM
    Ended: 7/24/2026, 6:03:00 PM
    8x8 endpoints: Phone Connection error
    resolved
    Started: 7/23/2026, 7:29:00 PM
    Ended: 7/23/2026, 8:09:00 PM
    Microsoft Teams performance issues
    resolved
    Started: 7/23/2026, 4:55:00 PM
    Ended: 7/23/2026, 10:39:00 PM
    8x8 Contact Center performance issues
    resolved
    Started: 7/20/2026, 2:56:00 PM
    Ended: 7/20/2026, 5:59:00 PM
    8x8 VCC issues - US region
    resolved
    Started: 7/20/2026, 1:33:00 PM
    Ended: 7/20/2026, 1:49:00 PM
    Performance Issue being Investigated
    resolved
    Started: 7/17/2026, 12:00:00 AM
    Ended: 7/17/2026, 1:45:00 AM
    Performance issues ON1 Contact Center platform
    resolved
    Started: 7/16/2026, 7:20:00 PM
    Ended: 7/16/2026, 7:45:00 PM
    8x8 Analytics information delayed or inaccurate
    resolved
    Started: 7/15/2026, 7:51:00 PM
    Ended: 7/15/2026, 9:10:00 PM
    8x8 Support portal knowledge performance issues
    resolved
    Started: 7/7/2026, 8:12:00 PM
    Ended: 7/7/2026, 9:24:00 PM
    8x8 Work Endpoint Connection Issues
    resolved
    Started: 7/6/2026, 3:52:00 AM
    Ended: 7/6/2026, 4:48:00 AM
    8x8 Admin Console Devices page will not load
    resolved
    Started: 6/30/2026, 3:52:00 PM
    Ended: 6/30/2026, 4:59:00 PM
    8x8 - Delay when using the desk phone feature in Work Desktop and Work Web
    resolved
    Started: 6/24/2026, 11:39:00 AM
    Ended: 6/24/2026, 11:49:00 AM
    Logins to Agent Workspace failing via Salesforce Integration panel
    resolved
    Started: 6/24/2026, 2:18:00 AM
    Ended: 6/24/2026, 4:42:00 AM
    Web browser login delays or errors when reaching 8x8 web services
    resolved
    Started: 6/22/2026, 3:31:00 PM
    Ended: 6/22/2026, 5:30:00 PM
    VCC - license assignment issues
    resolved
    Started: 6/18/2026, 11:39:00 AM
    Ended: 6/18/2026, 12:39:00 PM
    8x8 - Dashboards and historical reports out of date
    resolved
    Started: 6/11/2026, 10:02:00 AM
    Ended: 6/11/2026, 12:08:00 PM
    Unable to access docs.8x8.com pages.
    resolved
    Started: 6/11/2026, 12:55:00 AM
    Ended: 6/11/2026, 1:20:00 AM
    Emergency Platform Maintenance - EU7
    resolved
    Started: 6/8/2026, 11:27:00 PM
    Ended: 6/9/2026, 4:50:00 AM
    8x8 Integrations issues
    resolved
    Started: 6/8/2026, 2:12:00 PM
    Ended: 6/8/2026, 9:37:00 PM
    Quality Management live screen monitoring performance issues
    resolved
    Started: 6/3/2026, 4:55:00 PM
    Ended: 6/3/2026, 5:19:00 PM
    8x8 Support Portal & Knowledge Base offline for scheduled maintenance
    resolved
    Started: 5/31/2026, 2:40:00 PM
    Ended: 5/31/2026, 4:50:00 PM