Ably

Realtime data streaming platform for reliable, secure, and scalable experiences.

operational

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Category: Development

Platform: auto

Last checked: 8/23/2026, 10:32:08 AM

Components

Asia-Pacific (Singapore)

operational

Changed: 8/20/2026, 7:44:11 PM

Ably Queues - Europe (Ireland)

operational

Push Notifications - Europe (Ireland)

operational

Ably Platform

operational

Ably Pub/Sub

operational

Changed: 8/20/2026, 7:44:11 PM

Asia Pacific (Sydney)

operational

Push Notifications - US East (North Virginia)

operational

Ably Queues - US East (Northern Virginia)

operational

Europe (Ireland)

operational

Ably Push Notifications

operational

Ably Queues

operational

Europe (Frankfurt)

operational

US East (Northern Virginia)

operational

Ably Control API

operational

US East (Ohio)

operational

Ably Website

operational

US West (Northern California)

operational

Integrations

operational

Recent Incidents

Elevated Errors in ap-southeast-1

resolved

Started: 8/20/2026, 7:29:36 PM

Ended: 8/20/2026, 8:24:39 PM

Elevated Error Rate in ap-southeast-1

resolved

Started: 8/20/2026, 7:07:30 PM

Ended: 8/20/2026, 7:10:12 PM

Elevated realtime publish error rate in ap-southeast-1

resolved

Started: 2/17/2026, 10:19:49 AM

Ended: 2/17/2026, 10:32:02 AM

Elevated Attach Error Rate in eu-west-1

resolved

Started: 2/14/2026, 5:57:02 AM

Ended: 2/14/2026, 6:05:15 AM

SMS based 2FA is currently unavailable

resolved

Started: 1/21/2026, 6:11:23 PM

Ended: 1/21/2026, 7:52:33 PM

Push delivery errors for messages published in ap-southeast-2

resolved

Started: 12/11/2025, 6:36:15 PM

Ended: 12/11/2025, 6:59:46 PM

Ably website, customer dashboard & Control API issues

resolved

Started: 12/5/2025, 8:59:03 AM

Ended: 12/5/2025, 9:18:05 AM

High pusher, pubnub and mqtt adaptor error rate

resolved

Started: 11/25/2025, 11:38:38 AM

Ended: 11/25/2025, 12:11:34 PM

Webhook delivery failures

postmortem

Started: 10/29/2025, 8:57:58 AM

Ended: 10/29/2025, 9:42:56 AM

Ably website, customer dashboard & Control API issues

resolved

Started: 10/9/2025, 2:10:08 PM

Ended: 10/9/2025, 2:10:08 PM

Elevated Realtime errors in EU regions

resolved

Started: 8/13/2025, 12:47:25 PM

Ended: 8/13/2025, 1:25:12 PM

Elevated Realtime Publish Errors - eu-west-1

resolved

Started: 7/18/2025, 2:58:50 PM

Ended: 7/18/2025, 3:40:03 PM

Elevated Errors in us-east-1

resolved

Started: 6/3/2025, 4:25:04 AM

Ended: 6/3/2025, 5:41:53 AM

Elevated Push Notification Error Rate

resolved

Started: 5/9/2025, 6:00:10 PM

Ended: 5/9/2025, 8:50:48 PM

Elevated error rates for some applications in us-east-2

resolved

Started: 2/17/2025, 2:56:33 AM

Ended: 2/17/2025, 3:11:01 AM

Some ingress integration rules not running in eu-central-1

resolved

Started: 11/5/2024, 10:41:17 AM

Ended: 11/5/2024, 2:01:13 PM

Elevated channel attach failure rates in ap-southeast-2

resolved

Started: 10/21/2024, 1:47:39 PM

Ended: 10/21/2024, 2:08:08 PM

Occasional anomalously-high `messages.inbound.rest.messages.refused` stat when a rest publish is refused

resolved

Started: 10/11/2024, 10:12:50 AM

Ended: 10/11/2024, 12:20:34 PM

Elevated rates of 502 responses

resolved

Started: 10/8/2024, 3:10:34 PM

Ended: 10/8/2024, 4:32:23 PM

Some SSE connections disconnected and reconnected every 30s

resolved

Started: 10/1/2024, 1:05:27 PM

Ended: 10/1/2024, 1:05:27 PM

Inaccurate day and month stats aggregates since 8th September

resolved

Started: 9/24/2024, 5:35:16 PM

Ended: 9/25/2024, 6:49:11 PM

Ably.com (Website Only) intermittent connection issues

resolved

Started: 9/17/2024, 6:21:00 PM

Ended: 9/17/2024, 7:06:33 PM

Increased latency in Europe (Ireland) Realtime endpoints

resolved

Started: 9/17/2024, 3:00:00 PM

Ended: 9/17/2024, 3:00:00 PM

Push notification and queue delivery issues

resolved

Started: 8/29/2024, 9:41:21 AM

Ended: 8/29/2024, 10:12:55 AM

brief partial network partition between us-east-1 and eu-central-1

resolved

Started: 8/22/2024, 10:57:17 PM

Ended: 8/22/2024, 10:57:17 PM

Transient network partition between eu-central-1 and US datacenters

resolved

Started: 8/20/2024, 7:17:42 PM

Ended: 8/20/2024, 7:17:43 PM

Transient netsplit in us-east-2 leading to protracted netsplit for a few channels

resolved

Started: 8/12/2024, 2:08:15 PM

Ended: 8/12/2024, 2:08:15 PM

Issue with Ably Queues in eu-west-1

resolved

Started: 8/9/2024, 1:40:39 PM

Ended: 8/9/2024, 1:44:39 PM

Elevated 5xx error rate for connection creation in us-east-1

resolved

Started: 6/18/2024, 12:30:00 PM

Ended: 6/18/2024, 1:24:00 PM

Push notification delivery issues

resolved

Started: 5/8/2024, 7:30:00 AM

Ended: 5/8/2024, 8:30:00 AM

Intermittent issues affecting ably.com

resolved

Started: 3/19/2024, 2:14:00 PM

Ended: 3/19/2024, 2:14:00 PM

Planned maintenance for ably.com and control.ably.net

resolved

Started: 3/19/2024, 8:00:00 AM

Ended: 3/19/2024, 8:00:00 AM

Elevated error rates in eu-central-1

resolved

Started: 10/20/2023, 3:07:00 AM

Ended: 10/20/2023, 3:07:00 AM

ably.com website, blog and control API down

resolved

Started: 10/6/2023, 2:31:00 AM

Ended: 10/6/2023, 3:31:00 PM

Network issues for reactor queues in us-east-1

resolved

Started: 9/28/2023, 5:00:00 PM

Ended: 9/28/2023, 6:50:00 PM

ably.com and support.ably.com down

resolved

Started: 9/27/2023, 5:09:00 PM

Ended: 9/27/2023, 6:09:00 PM

Timeouts and High Latencies Across All Regions

postmortem

Started: 9/1/2023, 2:18:00 PM

Ended: 9/1/2023, 3:18:00 PM

Problems with US-only routing policies

resolved

Started: 7/19/2023, 9:35:00 AM

Ended: 7/19/2023, 10:35:00 AM

EU Only Endpoint Issues

resolved

Started: 7/10/2023, 10:30:00 AM

Ended: 7/10/2023, 11:30:00 AM

Issues with unbatched webhook and other service integration creation and delivery

resolved

Started: 5/3/2023, 3:33:00 PM

Ended: 5/3/2023, 4:33:00 PM

Elevated 502 error rate 15:40 and 17:40 UTC

resolved

Started: 3/21/2023, 4:00:00 PM

Ended: 3/21/2023, 4:00:00 PM

Ably.com website and control API disruption

resolved

Started: 2/15/2023, 11:23:00 AM

Ended: 2/15/2023, 11:23:00 AM

Ably.com website and control API disruption

resolved

Started: 2/15/2023, 8:39:00 AM

Ended: 2/15/2023, 8:39:00 AM

Possible reachability issues to us-east-2 ohio

resolved

Started: 1/26/2023, 12:10:00 AM

Ended: 1/26/2023, 12:10:00 AM

Unnecessary leave and immediate re-enter events since Tuesday

resolved

Started: 11/15/2022, 9:00:00 AM

Ended: 11/15/2022, 9:00:00 AM

Elevated errors across multiple regions

resolved

Started: 10/20/2022, 9:36:00 AM

Ended: 10/20/2022, 10:36:00 AM

US-east-2 (Ohio) region disabled

resolved

Started: 7/28/2022, 4:00:00 PM

Ended: 7/28/2022, 5:00:00 PM