Addigy

    Addigy

    Apple device management for Macs, iPhones, iPads with remote monitoring.

    operational
    Visit WebsiteOfficial Status Page
    Category: Analytics
    Platform: statuspage.io
    Last checked: 6/25/2026, 12:59:18 PM

    Components

    Addigy Cloud Interface
    operational
    Changed: 6/22/2026, 4:54:33 PM
    Addigy Real-Time Messaging Service
    operational
    Addigy LiveTerminal Service
    operational
    Addigy Auditor Service
    operational
    Addigy MDM Service
    operational
    Addigy File Manager Service
    operational
    Addigy LiveDesktop Service
    operational
    Addigy Identity
    operational
    Changed: 6/16/2026, 2:02:26 PM
    Addigy Self Service
    operational
    Changed: 6/16/2026, 3:03:07 PM
    Addigy Assist
    operational

    Recent Incidents

    Elevated Latency on Addigy Cloud Interface
    resolved
    Started: 6/22/2026, 2:15:24 PM
    Ended: 6/22/2026, 6:03:31 PM
    Issue with direct agent installer download links on Add Devices page
    resolved
    Started: 6/18/2026, 12:53:46 PM
    Ended: 6/18/2026, 1:00:46 PM
    Addigy Cloud Interface Unavailable
    resolved
    Started: 3/17/2026, 9:11:09 PM
    Ended: 3/17/2026, 11:05:42 PM
    Trouble logging in
    resolved
    Started: 2/22/2026, 6:41:04 PM
    Ended: 2/22/2026, 8:15:17 PM
    Trouble logging in
    resolved
    Started: 1/30/2026, 2:27:02 PM
    Ended: 1/30/2026, 4:58:42 PM
    Issues with Device Filtering and Device Searching
    resolved
    Started: 9/30/2025, 5:34:01 PM
    Ended: 9/30/2025, 6:18:34 PM
    Trouble logging into Addigy Platform
    resolved
    Started: 9/9/2025, 6:50:27 PM
    Ended: 9/9/2025, 7:39:31 PM
    Elevated Latency on Addigy Cloud Interface
    resolved
    Started: 8/21/2025, 6:14:09 PM
    Ended: 8/21/2025, 7:46:35 PM
    ThreatDown Maintenance enabling Web Protection on all Policies (MB-EngineHostApp-NCEP)
    resolved
    Started: 5/30/2025, 1:57:27 PM
    Ended: 5/30/2025, 10:35:22 PM
    Error when assigning MDM Profiles
    resolved
    Started: 2/26/2025, 4:22:58 PM
    Ended: 2/26/2025, 8:14:27 PM
    Elevated Latency on Addigy Cloud Interface
    resolved
    Started: 1/9/2025, 4:26:50 PM
    Ended: 1/9/2025, 4:57:49 PM
    Addigy Cloud Interface Performance Degradation
    resolved
    Started: 10/15/2024, 4:07:24 PM
    Ended: 10/15/2024, 7:09:59 PM
    Elevated Latency on Addigy Cloud Interface
    postmortem
    Started: 10/4/2024, 5:10:23 PM
    Ended: 10/4/2024, 9:47:44 PM
    Addigy Cloud Interface Unavailable
    resolved
    Started: 9/26/2024, 3:38:19 PM
    Ended: 9/26/2024, 6:19:24 PM
    Login Issue into Addigy due to an upstream provider
    resolved
    Started: 9/4/2024, 1:08:43 PM
    Ended: 9/4/2024, 1:59:53 PM
    Elevated Timeout Errors with Automated Device Enrollment
    resolved
    Started: 7/19/2024, 7:11:18 PM
    Ended: 7/22/2024, 9:06:29 PM
    Addigy MDM Service Disruption
    resolved
    Started: 3/11/2024, 3:51:02 PM
    Ended: 3/11/2024, 7:33:35 PM
    Users unable to access the Login Page
    resolved
    Started: 10/30/2023, 8:09:05 PM
    Ended: 10/31/2023, 1:50:59 AM
    Automated Device Enrollment - New device enrollments stuck for some organizations
    resolved
    Started: 10/25/2023, 6:09:47 PM
    Ended: 10/26/2023, 1:38:34 AM
    Release Deployment - Addigy Self Service Upgrade v2.4.27
    resolved
    Started: 9/27/2023, 5:44:23 PM
    Ended: 9/28/2023, 6:49:41 PM
    Issue with our upstream provider
    resolved
    Started: 9/14/2023, 5:00:59 PM
    Ended: 9/15/2023, 5:15:37 PM
    Issue with Malwarebytes Oneview Integration
    resolved
    Started: 8/29/2023, 6:50:02 PM
    Ended: 9/1/2023, 9:13:02 PM
    Addigy WWW Site Service Disruption
    resolved
    Started: 8/4/2023, 1:26:36 PM
    Ended: 8/4/2023, 2:02:21 PM
    Delayed Enrollment Processing
    resolved
    Started: 6/27/2023, 12:14:22 PM
    Ended: 6/28/2023, 12:21:14 AM
    Delayed Enrollment Processing
    resolved
    Started: 5/26/2023, 5:41:03 PM
    Ended: 5/26/2023, 7:33:42 PM
    Issue Identified with macOS Monterey Updating Devices to macOS Ventura 13.1
    resolved
    Started: 12/19/2022, 6:24:10 PM
    Ended: 1/16/2023, 4:45:49 PM
    Disable Activation Lock is Failing
    resolved
    Started: 12/8/2022, 5:34:04 PM
    Ended: 12/15/2022, 2:16:27 PM
    Issue creating and renewing Push Certificates
    resolved
    Started: 10/20/2022, 1:32:59 PM
    Ended: 10/20/2022, 3:43:14 PM
    Redirect issue in the Addigy Cloud Interface to app.addigy.com and app-prod.addigy.com
    resolved
    Started: 8/12/2022, 1:09:54 PM
    Ended: 8/12/2022, 1:49:14 PM
    Addigy LiveDesktop Service unable to establish session
    resolved
    Started: 7/29/2022, 4:02:35 PM
    Ended: 7/29/2022, 4:59:15 PM
    Addigy LiveTerminal Sessions not establishing
    resolved
    Started: 7/18/2022, 3:57:56 PM
    Ended: 7/18/2022, 5:18:53 PM
    Addigy Cloud Services Unavailble
    resolved
    Started: 6/21/2022, 6:39:40 AM
    Ended: 6/21/2022, 1:12:39 PM
    User-defined Table Views not appearing in User Interface
    resolved
    Started: 3/22/2022, 2:57:37 PM
    Ended: 3/23/2022, 11:44:17 AM
    Performance issue with Upstream Vendor (Cloudflare)
    resolved
    Started: 2/15/2022, 8:19:58 PM
    Ended: 2/15/2022, 11:47:34 PM
    Investigating Performance Issues in Interface
    resolved
    Started: 12/16/2021, 8:17:55 PM
    Ended: 12/16/2021, 10:28:40 PM
    AWS Error Rates - May Affect Performance
    resolved
    Started: 11/24/2021, 8:20:42 PM
    Ended: 11/24/2021, 9:38:24 PM
    Live Desktop v1 Unavailable
    postmortem
    Started: 11/16/2021, 5:49:58 PM
    Ended: 11/16/2021, 7:10:41 PM
    Addigy LiveDesktop Service
    resolved
    Started: 10/25/2021, 4:30:00 PM
    Ended: 10/25/2021, 4:30:00 PM
    Addigy Cloud Interface Unavailable
    resolved
    Started: 9/13/2021, 7:07:49 PM
    Ended: 9/13/2021, 8:55:36 PM
    ConnectWise Control Service Problems
    resolved
    Started: 9/1/2021, 1:16:54 PM
    Ended: 9/1/2021, 2:08:57 PM
    ConnectWise Control Outage
    resolved
    Started: 8/25/2021, 2:30:00 PM
    Ended: 8/25/2021, 2:30:00 PM
    Akamai DNS Issues - Currently No Addigy Impact
    resolved
    Started: 7/22/2021, 4:32:53 PM
    Ended: 7/22/2021, 5:19:44 PM
    Addigy LiveTerminal & LiveDesktop Service Unavailable
    resolved
    Started: 7/22/2021, 11:03:38 AM
    Ended: 7/22/2021, 12:22:23 PM
    Addigy Cloud Interface Unavailable
    resolved
    Started: 7/13/2021, 1:53:48 PM
    Ended: 7/13/2021, 2:10:44 PM
    Issue with our upstream provider
    resolved
    Started: 7/12/2021, 1:19:15 PM
    Ended: 7/12/2021, 4:24:22 PM
    Addigy Cloud Interface Unavailable
    resolved
    Started: 7/7/2021, 6:34:37 PM
    Ended: 7/7/2021, 6:52:26 PM
    Addigy LiveTerminal v2 redirecting to Login Window
    resolved
    Started: 6/18/2021, 2:18:53 PM
    Ended: 6/18/2021, 5:24:34 PM
    Addigy Tunnel Service Outage
    resolved
    Started: 6/17/2021, 10:00:00 PM
    Ended: 6/17/2021, 10:00:00 PM
    Addigy LiveDesktop and LiveTerminal Service Error
    resolved
    Started: 6/14/2021, 12:59:12 PM
    Ended: 6/14/2021, 4:10:41 PM
    Delayed Real Time Device Responsiveness
    resolved
    Started: 5/27/2021, 3:35:02 PM
    Ended: 5/27/2021, 10:24:07 PM