Twilio

    Twilio

    Communication APIs for SMS, Voice, Email & Authentication.

    degraded
    Visit WebsiteOfficial Status Page
    Category: Security
    Platform: statuspage.io
    Last checked: 6/25/2026, 12:57:09 PM

    Components

    Mailsend: Comms API
    operational
    Conversation Orchestrator
    operational
    PSTN IE1
    operational
    Changed: 5/19/2026, 8:31:34 AM
    PSTN AU1
    operational
    Changed: 5/19/2026, 8:31:34 AM
    Origination IE1
    operational
    Changed: 5/19/2026, 8:31:34 AM
    Origination AU1
    operational
    Changed: 5/19/2026, 8:31:34 AM
    Zipwhip Provisioner Dashboard and API
    operational
    SMS Long Code, North America
    operational
    Changed: 6/11/2026, 7:01:34 AM
    Group Rooms
    operational
    Changed: 6/6/2026, 4:38:04 AM
    SMS Long Code, North America
    operational
    Changed: 6/11/2026, 7:01:34 AM
    Flex Application Platform
    operational
    Studio
    operational
    PSTN US1
    operational
    Changed: 5/19/2026, 8:31:34 AM
    Authy 2FA
    operational
    Console
    operational
    Origination US1
    operational
    Changed: 5/19/2026, 8:31:34 AM
    PROGRAMMABLE MESSAGING
    degraded_performance
    Changed: 6/12/2026, 1:57:31 PM
    Verify
    operational
    Logs
    operational
    Conversation Intelligence
    operational
    SIP Interface IE1
    operational
    Changed: 5/19/2026, 8:31:34 AM
    SIP Interface AU1
    operational
    Changed: 5/19/2026, 8:31:34 AM
    Termination IE1
    operational
    Changed: 5/19/2026, 8:31:34 AM
    Termination AU1
    operational
    Changed: 5/19/2026, 8:31:34 AM
    Zipwhip Support Ticketing
    operational
    MMS Long Code, North America
    operational
    Changed: 6/11/2026, 7:01:34 AM
    Termination US1
    operational
    Changed: 5/19/2026, 8:31:34 AM
    Event Streams
    operational
    MMS Long Code, North America
    operational
    Changed: 6/11/2026, 7:01:34 AM
    Functions
    operational
    Peer-to-Peer Rooms
    operational
    Changed: 6/6/2026, 4:38:04 AM
    SIP Interface US1
    operational
    Changed: 5/19/2026, 8:31:34 AM
    PROGRAMMABLE VOICE US1
    operational
    Changed: 6/18/2026, 9:27:36 PM
    Client Web IE1
    operational
    Toll-Free Verification Portal
    operational
    SMS Toll-Free, North America
    operational
    Changed: 6/11/2026, 7:01:34 AM
    Conversation Intelligence (classic)
    operational
    Changed: 5/18/2026, 9:46:01 AM
    Recordings
    operational
    Changed: 6/10/2026, 4:27:31 AM
    Assets
    operational
    Flex Insights
    operational
    Changed: 5/23/2026, 11:04:03 AM
    Authy App
    operational
    Debugger & Alarms
    operational
    SMS Short Code, North America
    operational
    Changed: 6/11/2026, 6:32:01 PM
    Client Web AU1
    operational
    Client Web US1
    operational
    PROGRAMMABLE VOICE AU1
    operational
    Changed: 6/15/2026, 3:31:13 PM
    Conversation Memory
    operational
    MMS Toll-Free, North America
    operational
    Changed: 6/11/2026, 7:01:34 AM
    Flex Agent Desktop
    operational
    Changed: 6/8/2026, 3:59:32 PM
    Compositions
    operational
    Changed: 6/6/2026, 4:38:04 AM
    MMS Short Code, North America
    operational
    Changed: 6/11/2026, 9:38:30 AM
    TwiML Bins
    operational
    Documentation
    operational
    Changed: 6/5/2026, 6:32:32 PM
    Billing
    operational
    Changed: 6/4/2026, 9:25:02 AM
    Lookup
    operational
    Client Mobile IE1
    operational
    Client Mobile AU1
    operational
    Client Mobile US1
    operational
    PROGRAMMABLE VOICE IE1
    operational
    Changed: 6/15/2026, 3:31:13 PM
    Enterprise Knowledge
    operational
    Flex Queue Stats
    operational
    SMS Toll-Free, North America
    operational
    Changed: 6/11/2026, 7:01:34 AM
    Sync
    operational
    Network Traversal Service
    operational
    REST API
    operational
    Conference IE1
    operational
    Changed: 6/10/2026, 4:27:31 AM
    Conference AU1
    operational
    Changed: 6/10/2026, 4:27:31 AM
    Conference US1
    operational
    ACCOUNT SECURITY
    operational
    Flex Teams View
    operational
    Bulk Export
    operational
    MMS Toll-Free, North America
    operational
    Changed: 6/11/2026, 7:01:34 AM
    Go Rooms
    operational
    Changed: 6/6/2026, 4:38:04 AM
    Recording IE1
    operational
    Changed: 6/10/2026, 4:27:31 AM
    Recording AU1
    operational
    Changed: 6/10/2026, 4:27:31 AM
    Recording US1
    operational
    ELASTIC SIP TRUNKING US1
    operational
    Changed: 6/15/2026, 3:31:13 PM
    Video Insights
    operational
    Flex Admin Console
    operational
    Voice, North America
    operational
    Changed: 6/3/2026, 11:04:01 PM
    Queue IE1
    operational
    Queue AU1
    operational
    Queue US1
    operational
    ELASTIC SIP TRUNKING AU1
    operational
    Changed: 6/15/2026, 3:31:13 PM
    Realtime Transcriptions
    operational
    Flex Routing
    operational
    Voice, Latin America
    operational
    Changed: 6/4/2026, 10:46:34 PM
    Text-to-Speech IE1
    operational
    Text-to-Speech AU1
    operational
    Text-to-Speech US1
    operational
    Changed: 5/18/2026, 4:42:02 PM
    ELASTIC SIP TRUNKING IE1
    operational
    Changed: 6/15/2026, 3:31:13 PM
    Flex Conversations
    operational
    SMS, Latin America
    operational
    Changed: 6/12/2026, 11:36:05 AM
    Recording Transcriptions IE1
    operational
    Recording Transcriptions AU1
    operational
    Recording Transcriptions US1
    operational
    TaskRouter
    operational
    Voice, APAC
    operational
    Changed: 6/9/2026, 1:01:32 PM
    Customer Support Center
    operational
    TwiML IE1
    operational
    TwiML AU1
    operational
    Flex Programmable Chat
    operational
    TwiML US1
    operational
    FLEX
    operational
    Changed: 6/21/2026, 5:00:32 PM
    Other
    operational
    Changed: 5/19/2026, 4:09:31 PM
    SMS, APAC
    operational
    Changed: 6/11/2026, 2:27:01 PM
    Voice Insights IE1
    operational
    Voice Insights AU1
    operational
    Flex Programmable Voice
    operational
    Changed: 5/19/2026, 8:31:34 AM
    Voice Insights US1
    operational
    MMS
    operational
    CONVERSATIONS
    operational
    Changed: 6/16/2026, 9:52:32 PM
    MMS, APAC
    degraded_performance
    Changed: 5/19/2026, 4:49:32 PM
    Account Insights
    operational
    Speech Recognition (Gather Speech) IE1
    operational
    Changed: 6/10/2026, 4:27:31 AM
    Speech Recognition (Gather Speech) AU1
    operational
    Changed: 6/10/2026, 4:27:31 AM
    Proxy
    operational
    Speech Recognition (Gather Speech) US1
    operational
    SMS
    degraded_performance
    Changed: 6/12/2026, 1:57:31 PM
    TWILIO EMAIL
    operational
    Realtime Transcriptions AU1
    operational
    Realtime Transcriptions US1
    operational
    Flex Plugins
    operational
    SMPP
    operational
    Trust Hub
    operational
    Voice, Europe
    operational
    Changed: 6/2/2026, 3:29:02 PM
    Realtime Transcriptions IE1
    operational
    INTERCONNECT
    operational
    Changed: 6/15/2026, 3:31:13 PM
    Organization
    operational
    SMS, Europe
    operational
    Changed: 6/12/2026, 11:23:31 AM
    Pay IE1
    operational
    Pay AU1
    operational
    Flex Billing
    operational
    Messaging Channels
    operational
    Changed: 6/4/2026, 2:18:32 AM
    PHONE NUMBERS
    operational
    Changed: 6/23/2026, 1:01:36 AM
    Voice, Middle East & Africa
    operational
    Changed: 6/6/2026, 3:01:35 AM
    Media Streams IE1
    operational
    Media Streams AU1
    operational
    Pay US1
    operational
    Notify
    operational
    PROGRAMMABLE CHAT
    operational
    SMS, Middle East & Africa
    operational
    Changed: 6/12/2026, 4:05:01 AM
    ConversationRelay IE1
    operational
    ConversationRelay AU1
    operational
    Media Streams US1
    operational
    Conversations
    degraded_performance
    Changed: 6/12/2026, 3:31:04 PM
    PROGRAMMABLE VIDEO
    operational
    Changed: 6/10/2026, 4:27:31 AM
    Verify Silent Network Auth
    under_maintenance
    Changed: 6/14/2026, 12:11:33 AM
    Voice REST API IE1
    operational
    Voice REST API AU1
    operational
    Dialogflow US1
    operational
    Messaging Insights
    operational
    PROXY
    operational
    Lookup Identity Match
    under_maintenance
    Changed: 6/14/2026, 12:11:33 AM
    ConversationRelay US1
    operational
    Messaging Services
    operational
    SERVERLESS
    operational
    Lookup Line Type Intelligence [Legacy API]
    operational
    Changed: 6/11/2026, 9:50:04 AM
    Voice REST API US1
    operational
    Content API
    operational
    DEVELOPER TOOLS
    operational
    Changed: 6/19/2026, 1:09:03 AM
    Lookup Line Type Intelligence [Twilio API]
    operational
    Changed: 6/12/2026, 8:01:02 AM
    Toll-free verification
    operational
    TWILIO PLATFORM
    operational
    Changed: 6/22/2026, 3:49:31 PM
    RCS Messaging
    operational
    Lookup SIM Swap
    under_maintenance
    Changed: 6/14/2026, 12:11:33 AM
    CARRIER NETWORK
    degraded_performance
    Changed: 5/18/2026, 10:10:34 PM
    Programmable Messaging API
    operational
    Legacy Identity MatchAndAttributes
    under_maintenance
    Changed: 6/14/2026, 12:11:33 AM
    FRONTLINE
    operational
    Intelligent Alerts
    operational
    Changed: 5/19/2026, 7:13:04 PM
    Sender ID
    operational
    Changed: 6/3/2026, 9:53:06 AM
    ZIPWHIP MESSAGING
    operational
    Changed: 6/25/2026, 7:01:30 AM
    ZIPWHIP TOOLS
    operational

    Recent Incidents

    United States and Canada Twilio SMS and MMS Maintenance
    resolved
    Started: 6/18/2026, 3:00:00 AM
    Ended: 6/18/2026, 3:00:00 AM
    Russia SMS Carrier Maintenance - MegaFon
    resolved
    Started: 6/17/2026, 2:04:57 PM
    Ended: 6/17/2026, 2:04:57 PM
    User Authentication Identity SNA Missing Redirects for KPN in Netherlands
    resolved
    Started: 6/17/2026, 1:11:41 PM
    Ended: 6/17/2026, 1:11:42 PM
    United Kingdom Account Security Carrier Partner Maintenance - EE
    resolved
    Started: 6/17/2026, 11:38:38 AM
    Ended: 6/17/2026, 11:38:38 AM
    SMS Delivery Receipt Delays from Twilio to Bitel Peru
    resolved
    Started: 6/17/2026, 8:42:40 AM
    Ended: 6/17/2026, 11:51:48 AM
    Vietnam SMS Carrier Maintenance - Viettel Mobile
    resolved
    Started: 6/17/2026, 7:36:35 AM
    Ended: 6/17/2026, 7:36:35 AM
    Belgium SMS Carrier Maintenance - BASE and Telenet Mobile
    resolved
    Started: 6/17/2026, 6:21:53 AM
    Ended: 6/17/2026, 6:21:53 AM
    United Kingdom SMS Carrier Maintenance - Three
    resolved
    Started: 6/17/2026, 6:19:51 AM
    Ended: 6/17/2026, 6:19:51 AM
    MMS Delivery Failures From a Subset of Twilio Short Codes to Verizon Wireless United States
    resolved
    Started: 6/17/2026, 2:30:28 AM
    Ended: 6/17/2026, 10:23:44 AM
    United Kingdom Account Security Carrier Partner Maintenance - Three
    resolved
    Started: 6/16/2026, 10:54:00 PM
    Ended: 6/16/2026, 10:54:00 PM
    United Kingdom Account Security Carrier Partner Maintenance - Vodafone
    resolved
    Started: 6/16/2026, 10:53:28 PM
    Ended: 6/17/2026, 5:45:07 AM
    Elevated Latency Affecting Knowledge Retrieval in Conversation Intelligence and Flex Copilot.
    resolved
    Started: 6/16/2026, 9:01:09 PM
    Ended: 6/16/2026, 10:36:13 PM
    Whatsapp Media Message Delivery Errors
    resolved
    Started: 6/16/2026, 4:42:14 PM
    Ended: 6/16/2026, 8:06:53 PM
    Czech Republic Voice Carrier Partner Maintenance
    resolved
    Started: 6/16/2026, 2:58:37 PM
    Ended: 6/16/2026, 2:58:37 PM
    United States SMS and MMS Carrier Maintenance - AT&T
    resolved
    Started: 6/16/2026, 2:42:17 PM
    Ended: 6/17/2026, 9:00:08 AM
    United States Account Security Service Partner Maintenance
    resolved
    Started: 6/16/2026, 2:21:48 PM
    Ended: 6/16/2026, 2:21:48 PM
    SMS Delivery Delays and Failures from a Subset of Twilio Sender IDs to Multiple Networks in India
    resolved
    Started: 6/16/2026, 11:50:29 AM
    Ended: 6/16/2026, 7:01:47 PM
    United States SMS Carrier Maintenance - AT&T
    resolved
    Started: 6/16/2026, 10:04:00 AM
    Ended: 6/16/2026, 2:42:32 PM
    United Kingdom Account Security Carrier Partner Maintenance - Three
    resolved
    Started: 6/16/2026, 9:23:45 AM
    Ended: 6/16/2026, 9:23:45 AM
    United States SMS Carrier Maintenance - AT&T
    resolved
    Started: 6/16/2026, 6:35:08 AM
    Ended: 6/17/2026, 7:06:09 AM
    Belgium SMS Carrier Maintenance - Telenet Mobile and BASE
    resolved
    Started: 6/16/2026, 5:35:37 AM
    Ended: 6/16/2026, 5:35:37 AM
    SMS Delivery Delays and Failures from Twilio Phone Numbers to H3G Sweden
    resolved
    Started: 6/15/2026, 10:21:11 PM
    Ended: 6/16/2026, 1:47:59 AM
    United States SMS Carrier Partner Maintenance
    resolved
    Started: 6/15/2026, 9:31:48 PM
    Ended: 6/16/2026, 11:03:30 PM
    Elevated Media message delivery delays and degradation in Media Fetch APIs
    resolved
    Started: 6/15/2026, 9:08:29 PM
    Ended: 6/15/2026, 9:08:29 PM
    SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Mexico
    resolved
    Started: 6/15/2026, 7:52:31 PM
    Ended: 6/15/2026, 10:26:50 PM
    User Authentication Identity Gateway API Failure Increase and Gateway API High Latency for Verizon in United States
    resolved
    Started: 6/15/2026, 5:06:27 PM
    Ended: 6/15/2026, 8:11:29 PM
    User Authentication Identity Gateway API Failure Increase in Canada
    resolved
    Started: 6/15/2026, 4:19:53 PM
    Ended: 6/15/2026, 11:19:24 PM
    SMS Delivery Failures From Network Subscribers to a Subset of Twilio Brazil Short Codes
    resolved
    Started: 6/15/2026, 3:32:05 PM
    Ended: 6/15/2026, 9:22:25 PM
    Twilio Interconnect Maintenance
    resolved
    Started: 6/15/2026, 2:00:00 PM
    Ended: 6/15/2026, 8:02:31 PM
    Twilio Voice Maintenance
    resolved
    Started: 6/15/2026, 2:00:00 PM
    Ended: 6/15/2026, 9:03:04 PM
    Automated Alert: No Customer Impact
    resolved
    Started: 6/15/2026, 1:33:13 PM
    Ended: 6/15/2026, 1:52:55 PM
    Russia SMS Carrier Maintenance - Gazprombank Mobile
    resolved
    Started: 6/15/2026, 12:47:53 PM
    Ended: 6/15/2026, 12:47:53 PM
    Issues with SMPP Delivery Receipts
    resolved
    Started: 6/15/2026, 7:29:15 AM
    Ended: 6/15/2026, 7:29:15 AM
    Bangladesh SMS Carrier Maintenance - Banglalink
    resolved
    Started: 6/15/2026, 6:59:23 AM
    Ended: 6/16/2026, 3:01:03 AM
    SMS Delivery Delays from Twilio to Smart Philippines
    resolved
    Started: 6/14/2026, 10:03:23 AM
    Ended: 6/14/2026, 2:56:20 PM
    United States SMS Carrier Maintenance - AT&T
    resolved
    Started: 6/13/2026, 11:50:30 AM
    Ended: 6/17/2026, 1:03:02 AM
    Russia SMS Carrier Maintenance - Beeline
    resolved
    Started: 6/13/2026, 6:51:32 AM
    Ended: 6/13/2026, 6:51:32 AM
    Malaysia SMS Carrier Maintenance - Celcom
    resolved
    Started: 6/12/2026, 11:18:08 PM
    Ended: 6/15/2026, 6:01:39 PM
    Spain SMS Carrier Partner Maintenance
    resolved
    Started: 6/12/2026, 6:00:17 PM
    Ended: 6/16/2026, 9:04:08 PM
    Twilio Sender ID Registrations Affected
    resolved
    Started: 6/12/2026, 5:30:00 PM
    Ended: 6/12/2026, 5:30:00 PM
    Delivery Delays and Failures from WhatsApp, Verify, Conversations, and Messenger Platform
    resolved
    Started: 6/12/2026, 1:56:32 PM
    Ended: 6/12/2026, 8:37:22 PM
    United Kingdom Account Security Carrier Partner Maintenance - Vodafone
    resolved
    Started: 6/12/2026, 1:14:43 PM
    Ended: 6/15/2026, 4:21:10 PM
    Italy SMS Carrier Maintenance - Vodafone
    resolved
    Started: 6/12/2026, 9:28:35 AM
    Ended: 6/16/2026, 6:01:33 PM
    Malaysia SMS Carrier Maintenance - U Mobile
    resolved
    Started: 6/12/2026, 9:27:10 AM
    Ended: 6/16/2026, 11:01:08 PM
    Australia Voice Carrier Partner Maintenance
    resolved
    Started: 6/12/2026, 6:45:31 AM
    Ended: 6/12/2026, 6:45:31 AM
    SMS Delivery Delays and Failures from Twilio Phone Numbers to Claro Chile
    resolved
    Started: 6/12/2026, 6:29:41 AM
    Ended: 6/12/2026, 1:18:36 PM
    United States SMS and MMS Carrier Maintenance - T-Mobile
    resolved
    Started: 6/12/2026, 5:09:48 AM
    Ended: 6/15/2026, 8:00:34 PM
    SMS Delivery Delays from Twilio Phone Numbers to Tigo Paraguay
    resolved
    Started: 6/12/2026, 5:00:25 AM
    Ended: 6/12/2026, 7:10:58 PM
    SMS Delivery Receipt Delays from Twilio Phone Numbers to Movilnet Venezuela
    resolved
    Started: 6/12/2026, 2:33:40 AM
    Ended: 6/12/2026, 6:40:02 PM
    SMS Delivery Delays from Twilio to Glo Nigeria
    resolved
    Started: 6/12/2026, 12:19:12 AM
    Ended: 6/12/2026, 6:04:24 AM