2600hz kesinti geçmişi

1. 21 Ekim 2026 13:44 UTCidentified

   Devam eden dış faktörler nedeniyle çok fazla uyarıdan, ekibimiz bir güncelleme yaparken Geçici olarak Geçici olarak Geçici olarak Geçici olarak devre dışı bırakıyoruz. Bu süre zarfında, Destek Portalı'na müşteri erişimi de mevcut değildir. Diğer tüm hizmetler normalde çalışmaya devam ediyor. portallar mevcut olmasa da, destek ekibimize hala ulaşabilirsiniz: E-posta:@2600hz.com'u desteklemek ve bir bilet sizin için açılacaktır. Telefon: Acil konular için, destek hattımız 415-886-7950'de her zamanki gibi gelen çağrıları kabul ediyor. Bu rahatsızlıktan dolayı özür dileriz ve erişimin restore edildiği kadar yakında bir güncelleme yayınlayacağız. Sabrınız için teşekkür ederiz.

2. 21 Ekim 2026 14:51 UTCidentified

   Bu sorun için bir düzeltme üzerinde çalışmaya devam ediyoruz.

3. 21 Ekim 2026 15:27 UTCidentified

   Lütfen tavsiye edilir, TTS sunucuları da etkiler. Bunu müşterilere etkisi olmadan hafiflettiğimize inanıyoruz. Yeni TTS üreten herhangi bir sorun yaşıyorsanız lütfen destek ekibimizle iletişime geçin.

4. 21 Ekim 2026 19:10 UTCmonitoring

   Geçici çalışır ve istikrar için takip edilmeye devam eder. Destek Portalı sadece e-posta yoluyla kullanılabilir kalacaktır. Cluster Manager (CM) bu anda kullanılamaz. Gerekli olduğu gibi daha fazla güncelleme sağlayacağız.

5. 21 Ekim 2026 20:40 UTCmonitoring

   Şu anda Cluster Manager'ı restore etmeye çalışıyoruz. Bu çalışmanın bir parçası olarak, Cluster Manager ile ilişkili IP adresleri değişecektir. Güvenlik duvarı kuralları veya IP izin listeleri olan müşteriler yapılandırmalarını güncellemek gerekebilir. Bir kez mevcut oldukları yeni IP adreslerini sağlayacaktır. İş ilerlemeleri olarak güncellemeler sunmaya devam edeceğiz.

6. 22 Ekim 2026 00:05 UTCresolved

   Cluster Manager (CM) şimdi geri döndü ve tamamen işlevsel. Yeni IP adresleri istiyorsanız, lütfen e-posta desteğ[email protected]. Destek Portal web arayüzü dışında, tüm hizmetler normalde çalışıyor. Ekibimiz web arayüzünü restore etmeye devam ediyor ve mevcut olduğu kadar yakında bir güncelleme yayınlayacağız. Bu arada, Destek, [email protected]'da veya telefonla 415-886-7950'de e-posta ile ulaşılabilmektedir. Sabrınız için teşekkür ederiz.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 17 Ağustos 2026 15:58 UTCidentified

   Yealink telefonlarını vermeye çalışırken sorunların raporlarını görüyoruz. Kök nedenini tespit ettik ve bir düzeltme uygulamak için çalışıyoruz.

2. 17 Ağustos 2026 15:58 UTCidentified

   Bu sorun için bir düzeltme üzerinde çalışmaya devam ediyoruz.

3. 17 Ağustos 2026 18:09 UTCresolved

   Bir düzeltme uygulandı ve konu şimdi sabit. İzlemeye devam edeceğiz.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 15 Temmuz 2026 18:40 UTCinvestigating

   SJC bölgesinde Z Transition US sisteminde potansiyel API sorunlarını araştırıyoruz.

2. 15 Temmuz 2026 18:41 UTCinvestigating

   Bu konuyu araştırmaya devam ediyoruz.

3. 15 Temmuz 2026 18:47 UTCidentified

   Sorunu tespit ettik ve sorunu çözmeye çalışıyoruz.

4. 15 Temmuz 2026 18:57 UTCmonitoring

   Bir düzeltme uygulandı ve sonuçları takip ediyoruz.

5. 15 Temmuz 2026 19:05 UTCresolved

   Bu olay çözüldü.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 12 Temmuz 2026 21:51 UTCinvestigating

   We're currently seeing heightened alerts related to connectivity between zones, we're engaging our infrastructure team to investigate further. We'll update here as soon as we know more, in the meantime please raise a ticket with us if you're experiencing any degradation to service.

2. 12 Temmuz 2026 23:19 UTCresolved

   The issues we saw should now be resolved; this was limited to hosts in the SJC zone. We will send out a full RCA in due course, please let us know if you experience any further issues.

1. 20 Şubat 2026 18:09 UTCinvestigating

   We are currently investigating Zabbix alerts/reports of outages affecting portal/calls. We will send out an update as ASAP.

2. 20 Şubat 2026 18:15 UTCinvestigating

   This appears to a problem with Level3 currently; our infrastructure team is investigating implementing routing changes to workaround the issue.

3. 20 Şubat 2026 18:35 UTCinvestigating

   Cloudflare appears to have stopped advertising our 8.X addresses causing this outage; we have now re-enabled them. We're working with CloudFlare to investigate the root cause but are seeing issues resolve from our side.

4. 20 Şubat 2026 19:33 UTCresolved

   This incident has been resolved.

1. 27 Ocak 2026 20:26 UTCidentified

   We are seeing degraded performance and intermittent issues in the ORD zone due to a Cloudflare issue: https://www.cloudflarestatus.com/ We are monitoring the situation. Users who are experiencing issues can route away from the ORD zone by cutting over to the east or west zones.

2. 28 Ocak 2026 00:13 UTCmonitoring

   Cloudflare has reported a fix has been implemented. We are monitoring for issues.

3. 28 Ocak 2026 17:23 UTCresolved

   This incident has been resolved.

1. 13 Kasım 2025 20:08 UTCinvestigating

   We are investigating an issue with a partial outage due to loss of connectivity to one of our zones.

2. 13 Kasım 2025 20:14 UTCinvestigating

   We are experiencing uptime issues with our San Jose datacenter and are working to resolve it. Phones that are properly configured to register to SRV/NAPTR records should fail over to the other zones.

3. 13 Kasım 2025 20:28 UTCinvestigating

   We are seeing a fiber related issue in our San Jose datacenter and are working to resolve it.

4. 13 Kasım 2025 20:39 UTCmonitoring

   We have resolved the issue and believe we are operational at this time. We are monitoring the incident.

5. 14 Kasım 2025 17:46 UTCresolved

   This incident has been resolved.

1. 2 Eylül 2025 17:11 UTCinvestigating

   We've observed issues with Inbound/Outbound SMS and MMS and have confirmed this appears to be consistently impacting all of ZSwitch.

2. 2 Eylül 2025 19:16 UTCresolved

   This incident has been resolved.

1. 20 Ağustos 2025 10:50 UTCinvestigating

   We are currently investigating an issue with Zswitch US' database services. We have engaged our engineering and operations team to work this as highest priority. We will update this page as soon as we know more.

2. 20 Ağustos 2025 12:32 UTCinvestigating

   This issue has now been resolved and the database services are operating as expected. We are working on a full RCA and will update this statuspage with it in due course. If you have any questions in the meantime please contact support using the normal methods.

3. 20 Ağustos 2025 12:32 UTCmonitoring

   This issue has now been resolved and the database services are operating as expected. We are working on a full RCA and will update this statuspage with it in due course. If you have any questions in the meantime please contact support using the normal methods. We will continue to monitor throughout the day.

4. 20 Ağustos 2025 19:30 UTCmonitoring

   We've stabilized services and are continuing to monitor the situation.

5. 20 Ağustos 2025 20:17 UTCmonitoring

   We are seeing further degradation in the system and are investigating

6. 20 Ağustos 2025 20:29 UTCmonitoring

   We have identified a database system outage and are working with our engineers to restore the system.

7. 20 Ağustos 2025 21:05 UTCmonitoring

   We have brought services back online and are continuing to monitor for stability.

8. 20 Ağustos 2025 22:01 UTCresolved

   This incident has been resolved. We will continue to monitor for stability.

1. 30 Eylül 2024 16:03 UTCinvestigating

   Please be advised that we are currently hearing of widespread ISP issues across the country. Major media outlets are reporting Verizon-related outages, but we suspect the impact is at least somewhat wider. No 2600Hz services are directly impacted at this time. However, resellers can expect to see increased reports from clients, especially Verizon clients

2. 30 Eylül 2024 16:05 UTCmonitoring

   Please be advised that we are currently hearing of widespread ISP issues across the country. Major media outlets are reporting Verizon-related outages, but we suspect the impact is at least somewhat wider. No 2600Hz services are directly impacted at this time. However, resellers can expect to see increased reports from clients, especially Verizon clients

3. 4 Ekim 2024 15:42 UTCresolved

   This incident has been resolved.

1. 7 Mayıs 2024 21:24 UTCinvestigating

   We are currently investigating reports of issues with loading Call Center in our UI and comm.land.

2. 7 Mayıs 2024 21:27 UTCmonitoring

   We have identified that we were receiving alerts from two of our apps servers having issues connecting to each other. We've restarted Kazoo Apps on both servers. We've received confirmation from some customers that this is resolved, we've received no new reports, and we've been unable to replicate since the restarts. We're monitoring to ensure this is resolved.

3. 7 Mayıs 2024 22:03 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 7 Mayıs 2024 23:23 UTCresolved

   This incident has been resolved.

1. 9 Nisan 2024 21:08 UTCinvestigating

   We are investigating reports of degraded call services in our EWR zone

2. 9 Nisan 2024 23:41 UTCmonitoring

   We have mitigated the issue and our engineers are working to identify the root cause

3. 30 Nisan 2024 15:24 UTCresolved

   This incident has been resolved.

1. 27 Şubat 2024 21:06 UTCinvestigating

   We are receiving reports of call completion issues on EWR. We are investigating.

2. 27 Şubat 2024 23:53 UTCmonitoring

   We have mitigated the issue and are monitoring the system for any further issues.

3. 28 Şubat 2024 00:05 UTCresolved

   This incident has been resolved.

1. 16 Ocak 2024 21:34 UTCinvestigating

   We are seeing increasing reports of semi-attended transfers not reaching the recipient's voice mail if the recipient does not answer. This is impacting our Hosted Platform only and we are currently investigating the issue.

2. 16 Ocak 2024 23:09 UTCidentified

   We believe we have identified the issue. We have deployed a patch to the SJC zone and are currently testing before we deploy to ORD and EWR.

3. 16 Ocak 2024 23:50 UTCmonitoring

   Testing has been successful so far and we've deployed the patch to all remaining Hosted Platform servers. We believe this to be fixed now, but will continue monitoring for any further issues.

4. 17 Ocak 2024 01:29 UTCresolved

   This incident has been resolved.

1. 5 Ocak 2024 14:50 UTCinvestigating

   We are receiving reports of call completion issues over web sockets registered devices including comm.land phones

2. 5 Ocak 2024 21:16 UTCmonitoring

   At this time we believe this issue affected clients that were using comm.land AND immediately updated their comm.land software this morning. This issue should now be resolved, we are monitoring the situation to validate.

3. 5 Ocak 2024 21:59 UTCresolved

   We've had multiple customer reports that this issue is now resolved

1. 14 Ağustos 2023 22:49 UTCinvestigating

   Presently, a concern has arisen wherein one out of the three Kamailio servers located in EWR is encountering difficulty in processing SIP registrations. It's important to note that this issue is not expected to affect our services, as phones that are appropriately configured will automatically attempt registration through alternate SBCs and/or zones. If you're currently facing challenges with phone registrations, we encourage you to reach out to our support team. This way, we can assist you in enhancing your phone's configuration to proactively avoid similar issues moving forward.

2. 15 Ağustos 2023 00:10 UTCmonitoring

   We would like to inform you that several clients have reported successful phone registrations after we implemented a TCP traffic block to and from this specific SBC. This leads us to believe that the issue is currently fully mitigated. In light of this, we are intentionally leaving this SBC in a degraded state to facilitate thorough investigation by our engineering teams as required. Our intention is to conduct a server reboot tomorrow evening. We will keep this incident active until that time to facilitate full transparency into the issue.

3. 16 Ağustos 2023 01:53 UTCresolved

   This incident has been resolved.

1. 22 Haziran 2023 13:22 UTCresolved

   We are currently investigating this issue.

2. 22 Haziran 2023 13:22 UTCpostmortem

   After investigation Kamailio was restarted which resolved the issue - Please let us know if you encounter any further disruption. We are working on investigating the root cause.

1. 15 Haziran 2023 15:57 UTCinvestigating

   We are receiving increased Reports Of One Way Audio Issues in EWR datacenter

2. 15 Haziran 2023 16:54 UTCinvestigating

   At this time we do believe this is isolated to clients on a single ISP. We are continuing to investigate

3. 15 Haziran 2023 17:28 UTCidentified

   We do believe this issue is with a particular peer. We are advertising new BGP routes to attempt to work around this issue

4. 15 Haziran 2023 17:54 UTCresolved

   We have multiple confirmations that our workaround has resolved the issue

1. 2 Mart 2023 17:19 UTCinvestigating

   We are receiving reports of call completion issues in EWR

2. 2 Mart 2023 17:21 UTCmonitoring

   We have paused the EWR zone and are monitoring for any further issues

3. 2 Mart 2023 23:28 UTCresolved

   This incident has been resolved.

1. 1 Mart 2023 21:53 UTCresolved

   At 13:13:56 PT we received alerts that multiple BGP sessions had dropped in our US-West datacenter. This included our backhaul between US-East and US-West, as well as one of our outbound ISPs. The backhaul traffic failed over to the secondary by 13:14:03 PT, and the session with the outbound ISP recovered by 13:25:21 PT. We believe there was no impact on inbound, or outbound traffic to/from the 2600Hz network during this incident. We have engaged our providers to get more information on what occurred, but all seems to have recovered by 13:25:21 PT. Thank you, 2600Hz Infrastructure