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    Affirm kesinti geçmişi

    54 Affirm incidents · Mayıs 2024 — official updates, affected components, duration and resolution details.

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    CA kullanıcıları için Affirm Mobile Application Payment Method Degradasyon

    Başlangıç 29 Eylül 2026 19:26 UTC · 1h 26m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Canada
    1. 29 Eylül 2026 19:26 UTCinvestigating

      Ödeme Yöntemlerinin CA kullanıcıları için Mobile uygulamasında göstermediği bir konudur. Ekibimiz şu anda araştırıyor ve mümkün olduğu kadar kısa sürede ek güncellemeler sağlayacağız.

    2. 29 Eylül 2026 20:01 UTCidentified

      Nedeni tespit ettik ve konu için bir düzeltme üzerinde çalışmaya devam ediyoruz. Önümüzdeki gibi daha fazla güncelleme sağlayacağız.

    3. 29 Eylül 2026 20:52 UTCresolved

      Bu olay çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Affirm Services Degradasyon

    Başlangıç 12 Ağustos 2026 21:12 UTC · 48m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    US
    1. 12 Ağustos 2026 21:12 UTCidentified

      Şu anda Affirm hizmetlerinde bozulan performansı yaşıyoruz. Mühendislik ekibimiz kök nedenini belirledi ve bir düzeltme uygulamak için aktif olarak çalışıyor. Sorun çözülür veya daha fazla bilgi mevcut olacaktır.

    2. 12 Ağustos 2026 21:24 UTCidentified

      Bu sorun için bir düzeltme üzerinde çalışmaya devam ediyoruz.

    3. 12 Ağustos 2026 21:39 UTCmonitoring

      Bir düzeltme uygulandı ve şu anda kurtarma görüyoruz ve tam istikrarı sağlamak için sistem performansını yakından takip etmeye devam edeceğiz.

    4. 12 Ağustos 2026 22:00 UTCresolved

      Bu olay çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Checkout Degradasyon

    Başlangıç 22 Haziran 2026 14:36 UTC · 29m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    US
    1. 22 Haziran 2026 14:36 UTCmonitoring

      CDN sağlayıcımızın bir sonucu olarak checkout akışımıza bir bozulma gördük ve azaltıldığına inanıyoruz. Ekiplerimiz tam kurtarmayı onaylamadan önce izlemeye devam ediyor.

    2. 22 Haziran 2026 15:06 UTCresolved

      CDN sağlayıcımız tarafından kaynaklanan çek akış bozulması çözüldü. Takımlarımız tam kurtarmayı ve normal hizmetini doğruladılar.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Sandbox checkout confirm_loan failures

    Başlangıç 17 Haziran 2026 23:22 UTC · 1h 22m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    US
    1. 17 Haziran 2026 23:22 UTCinvestigating

      We are currently investigating an issue with the confirm_loan endpoint in the Affirm US sandbox. We will update further as scope and root cause are uncovered.

    2. 18 Haziran 2026 00:05 UTCinvestigating

      We are continuing to investigate the root cause of this issue. We are comparing successful and non-successful sandbox loan confirmations to understand potential mitigations.

    3. 18 Haziran 2026 00:16 UTCmonitoring

      A fix has been implemented and we are now monitoring the results.

    4. 18 Haziran 2026 00:44 UTCresolved

      This incident has been resolved.

    CA Checkout Degradation

    Başlangıç 10 Haziran 2026 15:06 UTC · 52m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    CA - Shop Pay InstallmentsCanada
    1. 10 Haziran 2026 15:06 UTCinvestigating

      We are experiencing a degradation in our checkout flow for users in Canada.

    2. 10 Haziran 2026 15:07 UTCinvestigating

      We are continuing to investigate this issue.

    3. 10 Haziran 2026 15:35 UTCinvestigating

      Our teams are still investigating the root cause of the issue. We will provide an update as soon as possible.

    4. 10 Haziran 2026 15:45 UTCmonitoring

      The errors within the checkout flow have resolved and the issue has been mitigated. Our teams are continuing to monitor before confirming full recovery.

    5. 10 Haziran 2026 15:58 UTCresolved

      The checkout service has remained operational. This incident is now resolved.

    Checkout Degradation

    Başlangıç 4 Haziran 2026 08:01 UTC · 1h 35m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    US
    1. 4 Haziran 2026 08:01 UTCinvestigating

      The Affirm team has observed degradation in some US checkouts and is currently investigating.

    2. 4 Haziran 2026 09:15 UTCmonitoring

      A fix has been implemented and we are monitoring recovery.

    3. 4 Haziran 2026 09:35 UTCmonitoring

      Services have been restored.

    4. 4 Haziran 2026 09:36 UTCresolved

      Services have been restored.

    Degradation on Sandbox APIs

    Başlangıç 3 Haziran 2026 19:00 UTC · 1h 49m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    CanadaUS
    1. 3 Haziran 2026 19:00 UTCidentified

      We have identified the cause of the disruption to our Sandbox APIs and we are currently attempting to fix the issue.

    2. 3 Haziran 2026 19:47 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 3 Haziran 2026 20:36 UTCmonitoring

      We have implemented a fix and have seen a recovery in the availability of our Sandbox APIs. We will continue to monitor the situation to ensure that our systems are fully operational.

    4. 3 Haziran 2026 20:49 UTCresolved

      Our team has deployed a fix and have seen the errors subside. All services are now functioning as expected.

    Elevated latency across our services

    Başlangıç 8 Mayıs 2026 00:12 UTC · 1d 3h

    Pending
    1. 8 Mayıs 2026 00:12 UTCinvestigating

      We are currently experiencing elevated latency across our services leading to timeouts and errors. We are actively investigating the issue.

    2. 8 Mayıs 2026 00:30 UTCidentified

      We are currently experiencing elevated latency to our services. This has been traced to an issue with our cloud service provider, and our team is actively working toward resolution.

    3. 8 Mayıs 2026 00:58 UTCidentified

      We continue to experience elevated latency across our services. Error rates have decreased, though response times remain slower than normal. This is due to an issue with our cloud service provider, who is actively working toward a full resolution.

    4. 8 Mayıs 2026 01:31 UTCidentified

      We continue to experience elevated latency across our services, though error rates remain decreased. Our cloud service provider is actively working toward a full resolution.

    5. 8 Mayıs 2026 02:19 UTCidentified

      We continue to experience elevated latency across our services, with sporadic increases in error rates throughout the duration of this incident. Our cloud service provider is actively working toward a full resolution.

    6. 8 Mayıs 2026 02:43 UTCmonitoring

      We are seeing improved latency across our services and response times are trending back toward normal. We are continuing to monitor while we await final resolution confirmation from our cloud service provider.

    7. 8 Mayıs 2026 03:26 UTCmonitoring

      We experienced a slight increase in errors and latency, which has since subsided. We are continuing to monitor while we await final resolution confirmation from our cloud service provider.

    8. 8 Mayıs 2026 08:00 UTCmonitoring

      Latency has continued to improve across our services and overall performance has stabilized. We are continuing to monitor while we await final resolution confirmation from our cloud service provider.

    9. 8 Mayıs 2026 08:50 UTCmonitoring

      Latency and overall performance remain stabilized. We are continuing to monitor while we await final resolution confirmation from our cloud service provider.

    10. 8 Mayıs 2026 09:59 UTCmonitoring

      We are experiencing an increase in errors and latency. We are continuing to monitor while we await final confirmation of resolution from our cloud service provider.

    11. 8 Mayıs 2026 11:11 UTCmonitoring

      Latency and overall performance remain stabilized. We are continuing to monitor while our cloud service provider fully resolves the issue.

    12. 8 Mayıs 2026 13:38 UTCmonitoring

      Latency and overall performance remain stable. We are continuing to monitor while our cloud service provider fully resolves the issue.

    13. 8 Mayıs 2026 15:30 UTCmonitoring

      Affirm Latency and overall performance remain stable. We are still awaiting full confirmation from our cloud service provider before declaring the incident resolved.

    14. 8 Mayıs 2026 16:39 UTCmonitoring

      We continue to receive positive signal from our cloud service provider. Affirm latency and performance remain stable. We are awaiting full confirmation from our cloud service provider before declaring the incident resolved.

    15. 8 Mayıs 2026 17:31 UTCmonitoring

      Affirm latency and performance remain stable. We are awaiting full confirmation from our cloud service provider before declaring the incident resolved.

    16. 8 Mayıs 2026 19:31 UTCmonitoring

      We are maintaining a monitoring posture on this incident as we await a statement of permanent resolution from our cloud cloud service provider. Affirm latency and performance remain stable.

    17. 8 Mayıs 2026 21:55 UTCmonitoring

      Our cloud service provider has notified us that full resolution will require some time to finalize. As Affirm's latency and performance have remained stable throughout the day, we will update on Affirm's status when we receive an all-clear signal from the service provider or we see a regression in service health.

    18. 9 Mayıs 2026 03:20 UTCresolved

      Our cloud service provider has confirmed operations are fully restored and we are seeing continued healthy observability on our end. Incident resolved.

    US SMS Authentication Service Degraded

    Başlangıç 18 Nisan 2026 02:15 UTC · 14h 17m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    US
    1. 18 Nisan 2026 02:15 UTCinvestigating

      We are currently investigating an increase in our SMS PIN retry rate affecting Affirm Checkout in the US

    2. 18 Nisan 2026 02:43 UTCidentified

      We have identified the cause of the SMS retry rate and are investigating potential mitigations.

    3. 18 Nisan 2026 03:03 UTCidentified

      We are still observing elevated PIN retry rates for users in US. There is a central point of failure effecting multiple 3rd party SMS providers. Users who retry are successfully completing checkouts. We will continue to monitor the situation and update as it progresses.

    4. 18 Nisan 2026 04:15 UTCidentified

      PIN retry rates for users in US remain unchanged. There is a central point of failure effecting multiple 3rd party SMS providers. Users who retry are successfully completing checkouts. We will continue to monitor the situation and update as it progresses.

    5. 18 Nisan 2026 05:37 UTCmonitoring

      We were able to cutover traffic to a recovered SMS service and have observed recovery. We will continue to monitor before resolving the incident.

    6. 18 Nisan 2026 16:31 UTCresolved

      This incident has been resolved.

    Checkout Degradation in US/CA

    Başlangıç 4 Mart 2026 23:36 UTC · 3h 35m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    USCanada
    1. 4 Mart 2026 23:36 UTCinvestigating

      We are currently investigating a degradation to loan authorization rate, indicating an issue in the checkout flow. We will update with new findings as soon as possible

    2. 4 Mart 2026 23:47 UTCidentified

      We have performed a mitigation and have observed checkout availability recovery for all merchants. We will monitor to ensure stability.

    3. 5 Mart 2026 00:38 UTCmonitoring

      We have maintained normal availability since the mitigation. We are continuing to dig into root causes on this issue.

    4. 5 Mart 2026 01:15 UTCmonitoring

      Affirm's systems remain stable and we are making progress determining root cause. More updates will come shortly.

    5. 5 Mart 2026 02:03 UTCmonitoring

      We are implementing a permanent fix to the mitigated issue. Checkout activity remains healthy. We will monitor the results and resolve the incident once efficacy of said fix has been confirmed.

    6. 5 Mart 2026 03:11 UTCresolved

      This incident has been resolved.

    Degradation in Affirm UK Checkout

    Başlangıç 12 Şubat 2026 18:20 UTC · 1h 23m

    Pending
    Etkilenen bileşenler
    UKUKUK - Shop Pay InstallmentsUKUK
    1. 12 Şubat 2026 18:20 UTCinvestigating

      We are currently investigating this issue

    2. 12 Şubat 2026 19:18 UTCmonitoring

      We have identified the root cause of the incident and will continue monitoring our services to ensure that our services maintain operational.

    3. 12 Şubat 2026 19:43 UTCresolved

      This incident has been resolved.

    Delay in Shopify Order Status Updates

    Başlangıç 29 Ocak 2026 17:35 UTC · 41m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    US - Shopify Payments App
    1. 29 Ocak 2026 17:35 UTCinvestigating

      We are currently investigating an issue affecting order status updates for merchants using the Shopify Payments App. While customers can still complete the Affirm checkout flow, there is a delay in orders being marked as 'Authorized' or 'Confirmed' within the Shopify dashboard. Our engineering team is working to restore event processing.

    2. 29 Ocak 2026 18:16 UTCresolved

      The issue affecting Shopify order status updates has been resolved. All delayed events have been processed, and order statuses are now appearing correctly in the Shopify dashboard. We appreciate your patience.

    Affirm US Checkout Availability Degradation

    Başlangıç 22 Ocak 2026 15:40 UTC · 52m

    OutageKritik olay
    Etkilenen bileşenler
    US - Shop Pay InstallmentsUS
    1. 22 Ocak 2026 15:40 UTCinvestigating

      We are currently experiencing a drop in checkout availability. We are working on identifying the root cause to return service as soon as possible. We will update as soon as we can.

    2. 22 Ocak 2026 15:52 UTCinvestigating

      We have seen a recovery in our services but we are still monitoring and investigating the root cause of the issue. We will provide an update as soon as possible.

    3. 22 Ocak 2026 16:22 UTCmonitoring

      We have identified the root cause of the incident and will continue monitoring our services to ensure that our services maintain operational.

    4. 22 Ocak 2026 16:32 UTCresolved

      Our services have maintained operational. This incident is now resolved.

    Authentication Disruption in the US

    Başlangıç 14 Ocak 2026 17:48 UTC · 9h 58m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    USUS
    1. 14 Ocak 2026 17:48 UTCidentified

      We are observing authentication issues for some consumers related to ongoing nation-wide carrier disruptions.

    2. 14 Ocak 2026 18:10 UTCmonitoring

      We will continue to monitor the situation to ensure performance remains stable.

    3. 14 Ocak 2026 23:08 UTCmonitoring

      We are continuing to monitor the situation to ensure performance remains stable.

    4. 15 Ocak 2026 03:46 UTCresolved

      This incident has been resolved.

    Degradation in Affirm Checkout

    Başlangıç 7 Ocak 2026 07:45 UTC · 6m

    OutageKritik olay
    Etkilenen bileşenler
    US - Shop Pay InstallmentsCA - Shopify Payments AppUK - Shop Pay InstallmentsUS - Shopify Payments App
    1. 7 Ocak 2026 07:45 UTCidentified

      We've identified the source of the degradation in Affirm Checkout and we are working on a mitigation

    2. 7 Ocak 2026 07:49 UTCmonitoring

      We've deployed a mitigation, throughput is recovering and are actively monitoring.

    3. 7 Ocak 2026 07:51 UTCresolved

      This incident has been resolved.

    Degradation in Affirm UK Checkout

    Başlangıç 11 Aralık 2025 18:30 UTC · 23h 52m

    Pending
    Etkilenen bileşenler
    UK
    1. 11 Aralık 2025 18:30 UTCmonitoring

      We are currently in a monitoring state.

    2. 12 Aralık 2025 18:22 UTCresolved

      This incident has been resolved.

    Degradation in Affirm Checkout Service

    Başlangıç 5 Aralık 2025 09:04 UTC · 50m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    US - Shop Pay InstallmentsUKUKCA - Shopify Payments AppCanadaUSUS - BigCommerceUSCanadaCanadaCanadaUKCanadaUK - Shop Pay InstallmentsUS - WixUKCanadaUKUSUSUKCanadaUSUSUS - Shopify Payments AppUSCanadaUKUSCanadaUSUS - WooCommerce
    1. 5 Aralık 2025 09:15 UTCidentified

      We are currently experiencing a degradation in all Affirm API's for users. Our engineering team is working to identify the root cause and implement a solution as soon as possible.

    2. 5 Aralık 2025 09:33 UTCmonitoring

      We are seeing recovery, but will continue to monitor.

    3. 5 Aralık 2025 09:54 UTCresolved

      This incident has been resolved and we are fully recovered.

    Increase in Latency Across Affirm APIs

    Başlangıç 4 Aralık 2025 02:19 UTC · 3h 1m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    US - Shop Pay InstallmentsUSUSUS
    1. 4 Aralık 2025 02:19 UTCinvestigating

      We are investigating increased API error rates in the US-EAST-1 Region.

    2. 4 Aralık 2025 02:36 UTCidentified

      We have identified the root cause of the service disruption and are actively working on a mitigation.

    3. 4 Aralık 2025 03:05 UTCmonitoring

      We have not seen a recurrence since approximately 18:20 pm PT and are continuing to monitor our dashboards.

    4. 4 Aralık 2025 05:20 UTCresolved

      This incident has been resolved.

    Increase in Latency Across Affirm APIs

    Başlangıç 3 Aralık 2025 18:18 UTC · 1h 44m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    US - Shop Pay InstallmentsUSUSUS
    1. 3 Aralık 2025 18:18 UTCinvestigating

      We are investigating increased API error rates in the US-EAST-1 Region.

    2. 3 Aralık 2025 18:19 UTCidentified

      We identified what's causing this increased API error rates in the US-EAST-1 Region and currently working to mitigate.

    3. 3 Aralık 2025 19:02 UTCmonitoring

      We are seeing recovery across all endpoints - we will keep monitoring for full resolution.

    4. 3 Aralık 2025 20:02 UTCresolved

      This incident is resolved now.

    latency

    Başlangıç 18 Kasım 2025 17:11 UTC · 20m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    USCanada
    1. 18 Kasım 2025 17:11 UTCinvestigating

      We have detected intermittent API latency and are actively investigating.

    2. 18 Kasım 2025 17:30 UTCresolved

      The latency was related to a disruption on a core infrastructure provider. We are observing full recovery.