Afterpay kesinti geçmişi

1. 23 Eylül 2026 00:46 UTCmonitoring

   ABD'deki tüketiciler tüccar web sitelerinde kontrol etmeye çalışırken geçici sorunlar yaşadılar. Etkilenen kullanıcılar bir harcama limiti elde edemiyor veya satın almayı tamamlayabiliyor olabilir. Sorun, geçici olarak sipariş hizmetlerini etkileyen içsel bir veritabanı kesintisine neden oldu. Kök nedenini tespit ettik ve azalttık ve izlemeye devam ediyoruz.

2. 23 Eylül 2026 01:05 UTCresolved

   Kontrol hizmetlerinin tamamen operasyonel olduğunu doğruladık. Sabrınız için teşekkür ederiz.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 3 Eylül 2026 00:27 UTCinvestigating

   > Şu anda müşteri destek soruşturmalarına cevap verme yeteneğimizi etkileyen bir kesinti yaşıyoruz. Ekibimiz bu sorunu mümkün olduğunca çabuk çözmek için aktif olarak çalışıyor. Sabrınızı takdir ederiz ve daha fazla bilgi olarak güncelleştirmeler sağlayacaktır.

2. 3 Eylül 2026 01:55 UTCresolved

   Müşteri desteği soruşturmalarına yanıt verme yeteneğimizi etkileyen kesintiler çözüldü. Ekibimiz online geri döndü ve temasları normalde ele alıyor. Deneyimli ve sabrınız için teşekkür ederiz.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 15 Ağustos 2026 04:45 UTCinvestigating

   Şu anda Mastercard ödeme işleme ile geçici kesintiler yaşıyoruz. Bir iş olarak, müşterilerin mevcut olup olmadığınız bir Mastercard ödeme formunu kullanmanızı öneririz. Ödemeleri kabul etme yeteneğimiz en üst önceliğimizdir ve Mühendislik ekibimiz bu konuyu araştırıyor. Bu kesinti sırasında sabrınızı takdir ediyoruz.

2. 15 Ağustos 2026 05:55 UTCresolved

   Mastercard ödeme işleme ile ilgili önceki sorun şimdi çözüldü. Bu karar sürecinde sabrınızı takdir ediyoruz.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 20 Temmuz 2026 22:46 UTCinvestigating

   Şu anda yanıtların görüntülenmediği In-app support chat ile bir sorun yaşıyoruz. Yardıma ihtiyacınız varsa, lütfen e-posta veya telefon yoluyla bizimle iletişime geçin. ABD: 1 833 844 8095 Kanada: 1 833 918 6111 Avustralya: Yeni Zelanda: Bu rahatsızlıktan özür dileriz ve bunu mümkün olduğunca çabuk çözmek için çalışıyoruz.

2. 20 Temmuz 2026 23:32 UTCresolved

   Ekibimiz önceki sorunu In-app support chat ile çözdü. Bu sorunu çözmek için çalıştık olarak sabrınızı takdir ediyoruz.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 10 Temmuz 2026 18:09 UTCinvestigating

   We are currently investigating an issue impacting online checkout conversions in the US region. A subset of payment authorizations are failing, which may result in customers being unable to complete purchases. Our engineering team is actively working to identify and resolve the root cause.

2. 10 Temmuz 2026 18:21 UTCresolved

   Following monitoring we can confirm that transactions have recovered to normal levels and the issue resolved.

1. 3 Temmuz 2026 00:21 UTCinvestigating

   We are investigating an issue where some Afterpay orders placed through Shopify are being automatically reversed. This is primarily affecting merchants in Australia. Consumers may see their Afterpay payment cancelled shortly after a successful checkout. We will provide further updates as more information becomes available.

2. 3 Temmuz 2026 00:45 UTCidentified

   We have identified an upstream rate-limiting event impacting payment confirmation callbacks to Shopify. Affected customers may see their Afterpay payment cancelled shortly after a successful checkout. We are actively working with the relevant teams to resolve this. We will provide further updates as more information becomes available.

3. 3 Temmuz 2026 03:41 UTCmonitoring

   Shopify has confirmed they have implemented a fix on their side. We are continuing to monitor the situation to ensure stability.

4. 3 Temmuz 2026 04:13 UTCresolved

   Our monitoring has confirmed all Afterpay payments on Shopify in Australia are processing and confirming normally. No further impact is expected. We apologise for any inconvenience caused.

1. 2 Temmuz 2026 05:24 UTCidentified

   We are investigating an issue where some Afterpay customers on Shopify in Australia are seeing an error page after completing their payment. Payments are processing successfully, but the confirmation page is not loading correctly for some customers, which may lead them to believe the payment did not go through. We are actively investigating the root cause and working toward a resolution.

2. 2 Temmuz 2026 05:57 UTCresolved

   The issue has been identified and mitigated. A recent rollout was causing payment confirmation redirects to be incorrectly blocked by a firewall rule. No payments were lost during this incident; the issue only affected the confirmation page displayed to customers after payment had already been processed. We apologise for any inconvenience.

1. 8 Mayıs 2026 04:17 UTCidentified

   We are experiencing an elevated rate of Afterpay In-Store declined transactions. Please request customers try tapping their Afterpay card again, as this may help the payment go through.

2. 8 Mayıs 2026 05:37 UTCidentified

   In-store decline rates for AU, NZ transactions have recovered to normal levels. We are continuing to monitor US, CA regions.

3. 8 Mayıs 2026 06:37 UTCmonitoring

   Decline rates have returned to normal levels. We are continuing to monitor US, CA with our downstream provider.

4. 8 Mayıs 2026 13:32 UTCresolved

   Following monitoring we can confirm that transactions have recovered to normal levels and the issue resolved.

1. 8 Mayıs 2026 03:20 UTCinvestigating

   We are experiencing an elevated rate of Afterpay In-Store declined transactions. Please request customers try tapping their Afterpay card again, as this may help the payment go through.

2. 8 Mayıs 2026 03:28 UTCmonitoring

   Payment approval rates have returned to normal levels, we are continuing to monitor to ensure full restoration.

3. 8 Mayıs 2026 03:35 UTCresolved

   Service has returned to normal.

1. 8 Mayıs 2026 00:45 UTCinvestigating

   We're currently experiencing a service outage in checkout conversion. We're actively investigating and will provide an update as soon as possible.

2. 8 Mayıs 2026 01:10 UTCidentified

   An incident with a downstream provider is impacting latency. We are investigating the matter further and share further updates as soon as possible.

3. 8 Mayıs 2026 01:27 UTCmonitoring

   Afterpay API services are operational. We are continuing to monitor for any ongoing impact from downstream providers.

4. 8 Mayıs 2026 02:08 UTCresolved

   Earlier today, an infrastructure issue at a third-party cloud provider caused temporary disruption to Afterpay services. Some merchants may have experienced increased latency during the affected window. The issue is resolved and services are operating normally.

1. 6 Mayıs 2026 18:37 UTCinvestigating

   We are currently investigating an issue with virtual card and button integrations for Afterpay & Cash App Pay that are experiencing elevated decline rates. We will provide a further update shortly. Thank you for your patience. Sincerely, Cash App Merchant Services

2. 6 Mayıs 2026 18:56 UTCresolved

   We can confirm that this issue is now resolved.

1. 20 Mart 2026 02:53 UTCinvestigating

   ``` We are currently investigating an issue affecting Pay Monthly (Buy Now, Pay Later). Some customers may be unable to access Pay Monthly at checkout or view their account details. Our engineering team is actively working on a fix. We will provide updates as the situation progresses. ```

2. 20 Mart 2026 03:30 UTCresolved

   Some customers may have experienced issues with Pay Monthly account services. This has been resolved and all services are now operating normally.

1. 18 Şubat 2026 09:45 UTCresolved

   Service has been successfully restored. Thank you for your patience. We will continue monitoring to ensure ongoing stability.

2. 18 Şubat 2026 09:45 UTCidentified

   Partial service restoration has been achieved - Successful orders are now being processed. The team is still working on full service restoration.

3. 18 Şubat 2026 09:45 UTCidentified

   We are actively working to restore service following the degradation. We apologise for the inconvenience.

4. 18 Şubat 2026 09:45 UTCidentified

   We have identified that the issue is caused by a third-party service. Our team is actively working to restore full service as quickly as possible.

5. 18 Şubat 2026 09:45 UTCinvestigating

   We're currently investigating a service degradation in the US region, affecting multiple endpoints. We're addressing this issue with the highest priority. We will update with further details.

1. 18 Şubat 2026 09:45 UTCinvestigating

   We're currently investigating a service degradation across all regions. It's affecting multiple endpoints. The team is working on this as a priority, An update will be provided as soon as possible.

2. 18 Şubat 2026 09:45 UTCinvestigating

   The degradation continues. The team is actively responding and is continuing to investigate.

3. 18 Şubat 2026 09:45 UTCinvestigating

   The team is actively investigating the issue.

4. 18 Şubat 2026 09:45 UTCmonitoring

   Service has been restored in AU. Restoration efforts are still ongoing for other regions.

5. 18 Şubat 2026 09:45 UTCresolved

   Services is now restored for both AU & US and we will continue to monitor.

6. 18 Şubat 2026 09:45 UTCinvestigating

   Service has degraded across all environments again. The team is working to restore stability.

7. 18 Şubat 2026 09:45 UTCresolved

   Services is now restored and we will continue to monitor.

8. 18 Şubat 2026 09:45 UTCinvestigating

   Service in the US has degraded again. The team is actively working to restore stability.

9. 18 Şubat 2026 09:45 UTCidentified

   The issue has been identified as originating from a third-party vendor. We are actively working to restore full service as quickly as possible.

10. 18 Şubat 2026 09:45 UTCresolved

    Service is now restored. We will continue to monitor the service to ensure availability.

11. 18 Şubat 2026 09:45 UTCidentified

    Degradation remains in US regions, the team continue to respond and work to restore full service.

12. 18 Şubat 2026 09:45 UTCmonitoring

    Third party vendor has confirmed they have implemented a fix and we are beginning to observe significant signs of recovery in US/CA - we will continue to monitor.

13. 18 Şubat 2026 09:45 UTCidentified

    The third-party vendor is actively working to resolve the issue that is causing degradation in the US/CA region. We will continue to provide updates as more information becomes available.

1. 18 Şubat 2026 09:45 UTCresolved

   Services is now restored. We will continue to monitor the service to ensure service availability.

2. 18 Şubat 2026 09:45 UTCinvestigating

   We're currently experiencing a partial service degradation in checkout conversion. We're actively investigating and will provide an update as soon as possible.