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    Altmetric kesinti geçmişi

    54 Altmetric incidents · Kasım 2017 — official updates, affected components, duration and resolution details.

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    Altmetric Details API işlevselliği bozulması

    Başlangıç 18 Eylül 2026 19:12 UTC · 14h 5m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Altmetric Details Pages API
    1. 18 Eylül 2026 19:12 UTCinvestigating

      Şu anda, API tarafından geri dönme hataların periyodik aralıklarına yol açan Altmetrik Ayrıntılar API'sini etkileyen bir kesintiyi araştırıyoruz.

    2. 18 Eylül 2026 19:12 UTCinvestigating

      Bu konuyu araştırmaya devam ediyoruz.

    3. 18 Eylül 2026 22:10 UTCmonitoring

      Bir düzeltme, geçici ayrıntıları API kesintilerini çözdük ve şimdi durumu izlemeye devam ediyoruz.

    4. 19 Eylül 2026 09:17 UTCresolved

      Daha fazla kesinti tespit edilmedi, bu yüzden olay şimdi çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Delay across all attention sources

    Başlangıç 11 Ağustos 2026 09:03 UTC · 13h 11m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Data Processing
    1. 11 Ağustos 2026 09:03 UTCidentified

      We are currently experiencing a delay of around three days across all attention sources, caused by a backlog in our processing pipeline. We are working through it as quickly as possible. We will post an update as the backlog clears.

    2. 11 Ağustos 2026 22:14 UTCresolved

      The processing backlog has cleared and attention sources are updating normally again.

    Haberdeki gecikme koleksiyondan bahsediyor

    Başlangıç 6 Ağustos 2026 18:51 UTC · 6d 18h

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Altmetric Details PagesAltmetric Details Pages APIAltmetric BadgesData ProcessingAltmetric Explorer
    1. 6 Ağustos 2026 18:51 UTCidentified

      Şu anda haber koleksiyonunda bir gecikme yaşıyoruz. Bu, yüksek sesli haber veri sağlayıcılarından birinde devam eden bir kesintiye neden oluyor, bu da onların beslenmesinin varlığını etkiliyor. Diğer dikkat kaynakları etkilenmez. Sağlayıcı bir düzeltme üzerinde çalıştıklarını doğruladı ve şu anda önümüzdeki birkaç gün içinde restore edilmek için hizmet bekliyor. Daha fazla bilgiye sahip olduğumuz sürece bir güncelleme yayınlayacağız.

    2. 7 Ağustos 2026 11:10 UTCidentified

      Upstream haber veri sağlayıcımız devam ediyor ve koleksiyondan söz edilen haber duraklamamaktadır. Diğer dikkat kaynakları etkilenmez. Sağlayıcı, hafta sonu hizmeti geri yüklemeye başlamalarını umduğunu doğruladı. koleksiyon özgeçmişleri kadar yakında bir güncelleme yayınlayacağız.

    3. 9 Ağustos 2026 21:44 UTCidentified

      Upstream haber veri sağlayıcımız devam ediyor ve koleksiyondan söz edilen haber duraklamamaktadır. Diğer dikkat kaynakları etkilenmez. Sağlayıcı, Pazartesi günü online gelmeye başlamalarını bekliyor, kendi testlerine tabi. koleksiyon özgeçmişleri kadar yakında bir güncelleme yayınlayacağız.

    4. 10 Ağustos 2026 22:44 UTCidentified

      Upstream haber veri sağlayıcımız devam ediyor ve koleksiyondan söz edilen haber duraklamamaktadır. Diğer dikkat kaynakları etkilenmez. Sağlayıcı, hizmeti içsel olarak restore etti ve bir gecede test ediyor, testin tamamlandıktan sonra ilan edildi. koleksiyon özgeçmişleri kadar yakında bir güncelleme yayınlayacağız.

    5. 11 Ağustos 2026 09:00 UTCmonitoring

      Upstream haber veri sağlayıcısı, API'lerine ve haber söz konusu koleksiyonuna erişimi geri aldı. Outage sırasında yayınlanan içerikler kendi tarafında yeniden işlenir ve tamamen mevcut olmak için birkaç gün sürebilir. O gerilogun temizlediği bir kez güncelleme yayınlayacağız.

    6. 11 Ağustos 2026 22:16 UTCmonitoring

      Upstream haber veri sağlayıcısı hala dışlama sırasında yayınlanan içeriği yeniden işlemektedir. Haber koleksiyonun kendisi yeniden başladı ve etkilenen dönemden söz konusu yeniden işleme tamamlandıkça görünmeye devam edecektir. Tamamlandığında bir güncelleme yayınlayacağız.

    7. 13 Ağustos 2026 13:19 UTCresolved

      Haber söz koleksiyonu normalde tekrar çalışıyor. Outage periyodundan kalan bazı içerikler hala üst düzey sağlayıcımız tarafından yeniden işlenir, bu yüzden pencereden gelen küçük bir kaç kişi önümüzdeki birkaç gün içinde görünmeye devam edebilir.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Data processing gecikme gecikme gecikme gecikme gecikme

    Başlangıç 29 Temmuz 2026 20:38 UTC · 18h 37m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Altmetric Explorer
    1. 29 Temmuz 2026 20:38 UTCidentified

      Altmetrik Explorer için bir veri işleme gecikme sorunu tespit edilmiştir. Kök nedeni remedi ve veri işleme şimdi yetişiyor. Altmetrik Explorer'da veri akışı tamamen iyileştikçe bazı veri ayrımlarını bekliyoruz. Bir kez bu tamamlandık.

    2. 30 Temmuz 2026 15:16 UTCresolved

      Sorunlar çözüldü ve veri akışı şimdi tamamen yakalandı.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Data processing delays

    Başlangıç 26 Mayıs 2026 21:35 UTC · 5d 13h

    OutageKritik olay
    Etkilenen bileşenler
    Data Processing
    1. 26 Mayıs 2026 21:35 UTCinvestigating

      We are currently experiencing delays to our data processing pipeline which may result in out of date information being returned by the Altmetric API / Explorer / Detail Pages.

    2. 27 Mayıs 2026 22:53 UTCmonitoring

      Data processing delays have now resolved, we are continuing to monitor to ensure no further issues

    3. 1 Haziran 2026 10:47 UTCresolved

      This incident has been resolved.

    Altmetric Explorer & Altmetric Details Pages unavailable

    Başlangıç 1 Şubat 2026 11:24 UTC · 4h 22m

    OutageKritik olay
    Etkilenen bileşenler
    Altmetric Details PagesAltmetric Explorer
    1. 1 Şubat 2026 11:24 UTCinvestigating

      Altmetric Explorer and Altmetric Details Pages are currently unavailable. We are currently investigating the issue.

    2. 1 Şubat 2026 11:31 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 1 Şubat 2026 11:42 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 1 Şubat 2026 15:47 UTCresolved

      This incident has been resolved.

    Cloudflare CDN global incident

    Başlangıç 18 Kasım 2025 12:07 UTC · 5h 58m

    OutageKritik olay
    Etkilenen bileşenler
    Altmetric Details PagesAltmetric Details Pages APIAltmetric BadgesData ProcessingAltmetric Exploreraltmetric.com website
    1. 18 Kasım 2025 12:07 UTCidentified

      A critical incident currently affecting our CDN provider Cloudflare has led to service interruption across all Altmetric products. We are following upstream updates and will perform any recovery actions as required. We will update once we have further details.

    2. 18 Kasım 2025 12:34 UTCidentified

      Cloudflare CDN remediation efforts are on-going. Upstream progress on this incident can be monitored using the Cloudflare incident status page at https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

    3. 18 Kasım 2025 13:18 UTCidentified

      Our upstream CDN Cloudflare has now identified the root cause of the incident and is in the process of restoring services. Interruptions to service for Altmetric applications are still possible at this point.

    4. 18 Kasım 2025 15:04 UTCmonitoring

      Cloudflare has now stated that the root cause of the incident has been fixed and they are continuing to monitor the situation as services stabilise. We continue to do the same.

    5. 18 Kasım 2025 18:05 UTCresolved

      Cloudflare has now confirmed that their services have returned to normal operation. Altmetric applications are also operating normally so we are closing this incident.

    Altmetric Explorer outage

    Başlangıç 3 Kasım 2025 09:45 UTC · 3h 49m

    OutageKritik olay
    Etkilenen bileşenler
    Altmetric Explorer
    1. 3 Kasım 2025 09:45 UTCinvestigating

      We are currently investigating a service outage for the Altmetric Explorer application. We will post further updates as we work through the incident.

    2. 3 Kasım 2025 09:45 UTCinvestigating

      We are continuing to investigate this issue.

    3. 3 Kasım 2025 11:30 UTCmonitoring

      A fix has been implemented and we are monitoring the results

    4. 3 Kasım 2025 13:34 UTCresolved

      The root cause has been identified and fixed. Our team monitored Altmetric Explorer and the issue is marked as resolved.

    API and Detail Pages service outage

    Başlangıç 21 Ekim 2025 16:50 UTC · 2h 26m

    OutageKritik olay
    Etkilenen bileşenler
    Altmetric Details PagesAltmetric Details Pages API
    1. 21 Ekim 2025 16:50 UTCinvestigating

      We are currently investigating a service outage for the Altmetric API and Detail Pages services following from today's maintenance.

    2. 21 Ekim 2025 18:48 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 21 Ekim 2025 18:49 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 21 Ekim 2025 19:16 UTCresolved

      This incident has been resolved.

    Altmetric Explorer on-going issues

    Başlangıç 28 Mayıs 2025 12:48 UTC · 6h 29m

    OutageKritik olay
    Etkilenen bileşenler
    Altmetric Explorer
    1. 28 Mayıs 2025 12:48 UTCinvestigating

      We are currently investigating a service outage for the Altmetric Explorer application. We will post further updates as we work through the incident.

    2. 28 Mayıs 2025 12:49 UTCinvestigating

      We are continuing to investigate this issue.

    3. 28 Mayıs 2025 13:07 UTCinvestigating

      Functionality to the Altmetric Explorer has now been restored but we are continuing to investigate the root causes of the interruption in service.

    4. 28 Mayıs 2025 15:01 UTCmonitoring

      A fix for the root cause of the service interruption has been implemented, we are now continuing preventative monitoring until EOB.

    5. 28 Mayıs 2025 19:18 UTCresolved

      The root cause has been identified and fixed. Our team monitored Altmetric Explorer until end of business day. The issue is marked as resolved.

    Data processing delays

    Başlangıç 9 Mayıs 2025 10:50 UTC · 7h 56m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Data Processing
    1. 9 Mayıs 2025 10:50 UTCidentified

      There might be some data delays in a small subset of research outputs processed between Wed-Fri that we're currently reprocessing to make sure they're up to date.

    2. 9 Mayıs 2025 13:38 UTCmonitoring

      Research outputs are being processed now. We expect the full reprocessing to take less than 5h.

    3. 9 Mayıs 2025 18:46 UTCresolved

      All data has been reprocessed successfully. Incident resolved.

    Altmetric Explorer Data refresh delay

    Başlangıç 13 Şubat 2025 10:49 UTC · 7h 8m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Altmetric Explorer
    1. 13 Şubat 2025 10:49 UTCmonitoring

      We have identified an issue with the data refresh process which has resulted in a delay for the data available in the Altmetric Explorer. This issue has now been corrected and the data refresh process is now running and expected to complete by EOB today. We will update this incident once the Altmetric Explorer data is up to date.

    2. 13 Şubat 2025 17:57 UTCresolved

      The Explorer data refresh has now been successfully completed and Altmetric Explorer data is up to date.

    Application deployment infrastructure instability

    Başlangıç 29 Kasım 2024 09:41 UTC · 6h 50m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Altmetric Details PagesAltmetric Details Pages APIAltmetric BadgesData ProcessingAltmetric Exploreraltmetric.com website
    1. 29 Kasım 2024 09:41 UTCinvestigating

      We are currently investigating a series of issues causing instability in our application deployment infrastructure. No major impact on client facing products is being reported at present, however there is a possibility that sporadic issues may develop.

    2. 29 Kasım 2024 13:38 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 29 Kasım 2024 16:30 UTCresolved

      All systems are now operating normally so we are closing this incident.

    Detail pages API downtime

    Başlangıç 29 Ekim 2024 15:48 UTC · 8h 9m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Altmetric Details PagesAltmetric Details Pages APIData Processing
    1. 29 Ekim 2024 15:48 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 29 Ekim 2024 17:19 UTCidentified

      A fix has been implemented and we are dealing with data reprocessing in order to bring the API data up to date

    3. 29 Ekim 2024 18:31 UTCmonitoring

      Data reprocessing is done and we're now monitoring the results.

    4. 29 Ekim 2024 23:57 UTCresolved

      This incident has been resolved.

    Altmetric website outage

    Başlangıç 22 Ekim 2024 08:35 UTC · 4h 0m

    OutageKritik olay
    Etkilenen bileşenler
    Altmetric Badgesaltmetric.com website
    1. 22 Ekim 2024 08:35 UTCinvestigating

      We are currently investigating this issue.

    2. 22 Ekim 2024 09:20 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 22 Ekim 2024 12:35 UTCresolved

      This incident has been resolved.

    Details Page outage and data delays

    Başlangıç 16 Ekim 2024 06:45 UTC · 8h 59m

    OutageKritik olay
    Etkilenen bileşenler
    Altmetric Details PagesData Processing
    1. 16 Ekim 2024 06:45 UTCinvestigating

      We are currently investigating an issue that is affecting Detail Pages and Data Processing. Our Incident Team is investigating and we will report back in 30 minutes.

    2. 16 Ekim 2024 07:22 UTCinvestigating

      We are continuing to investigate this issue.

    3. 16 Ekim 2024 08:51 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 16 Ekim 2024 10:25 UTCmonitoring

      We are continuing to monitor for any further issues. Altmetric Details Pages are fully operational. The data processing delays only affect news and blogs from today, and only in Details Pages and Details Pages API.

    5. 16 Ekim 2024 15:44 UTCresolved

      This incident has been resolved.

    Data processing delays

    Başlangıç 24 Eylül 2024 16:27 UTC · 4d 17h

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Altmetric Details PagesAltmetric Details Pages APIAltmetric BadgesData ProcessingAltmetric Exploreraltmetric.com website
    1. 24 Eylül 2024 16:27 UTCinvestigating

      We are currently investigating data delays related to upgrade maintenance work performed earlier today. No interruptions to application service have been reported or are expected but new mentions are not currently being processed and updated across our products. We will update as more information becomes available.

    2. 24 Eylül 2024 16:31 UTCinvestigating

      We are continuing to investigate this issue.

    3. 25 Eylül 2024 08:41 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 26 Eylül 2024 09:22 UTCmonitoring

      A fix has been implemented and we're monitoring the results. The data processing delays only affect news from the day before.

    5. 29 Eylül 2024 09:52 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 29 Eylül 2024 09:52 UTCresolved

      This incident has been resolved.

    Altmetric Explorer data delays

    Başlangıç 25 Şubat 2024 09:44 UTC · 4h 22m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Data ProcessingAltmetric Explorer
    1. 25 Şubat 2024 09:44 UTCinvestigating

      We are currently investigating issues with the data processing pipelines for the Altmetric Explorer. Data presented is currently >24hrs old and should be treated as stale until this incident is resolved.

    2. 25 Şubat 2024 10:17 UTCidentified

      The cause of the data delays has been identified and the team is now working on a solution

    3. 25 Şubat 2024 11:09 UTCmonitoring

      Root cause of incident has now been addressed and Explorer data refresh is underway - we will update once this is complete

    4. 25 Şubat 2024 14:06 UTCresolved

      Altmetric Explorer data has been refreshed and is now up to date. Root causes of the delay in data processing have been identified and resolved.

    Altmetric Details Page API downtime

    Başlangıç 28 Ekim 2023 13:25 UTC · 22h 18m

    OutageKritik olay
    Etkilenen bileşenler
    Altmetric Details PagesAltmetric Details Pages API
    1. 28 Ekim 2023 13:25 UTCinvestigating

      We are currently investigating an on-going outage of the Altmetric Details API (api.altmetric.com). We will provide further details once we have identified the cause and a resolution pathway.

    2. 28 Ekim 2023 13:46 UTCmonitoring

      The Altmetric Details API and Detail Pages are now operational again. We are continuing to monitor the situation to ensure full resolution.

    3. 29 Ekim 2023 11:43 UTCresolved

      This incident has been resolved.

    Intermittent access issues to Altmetric Explorer

    Başlangıç 28 Temmuz 2023 11:16 UTC · 5h 15m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Altmetric Explorer
    1. 28 Temmuz 2023 11:16 UTCinvestigating

      We are currently investigating reports of intermittent access issues to the Altmetric Explorer and will update when further details are available.

    2. 28 Temmuz 2023 14:49 UTCmonitoring

      The root cause of the issues being reported has been identified and a configuration change has been put in place to mitigate the issues. We are continuing to monitor for further reports of connection issues.

    3. 28 Temmuz 2023 16:31 UTCresolved

      Continued monitoring has not revealed any more connection issues and no further reports have been received.