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    Atera kesinti geçmişi

    54 Atera incidents · Mayıs 2023 — official updates, affected components, duration and resolution details.

    Güncel duruma dön

    Uygulamaya zaman ayırın.atera.com

    Başlangıç 27 Ekim 2026 14:39 UTC · 52m

    Pending
    1. 27 Ekim 2026 14:39 UTCinvestigating

      Bazı müşteriler uygulama.atera.com'a erişemiyor. Cloudflare, son bilgisayar yükseltmelerinden sonra dış satıcılardan geçen trafik güvenlik güvenliklerini etkileyen üçüncü taraf bir konu belirledi. Etkilenen müşteriler görebilir: ERR TIMED OUT on standard HTTPS web sitelerinde ERR EMPTY RESPONSE standart olmayan HTTPS limanlarında (örneğin, 8443) Cloudflare bunun sadece müşteri tarafında değişikliklerle çözülebileceğini, güvenlik yazılımlarında veya ağ yapılandırmasında tavsiye eder. Etkileniyorsanız lütfen güvenlik satıcınız veya ağ ekibinizle kontrol edin. Daha fazla ayrıntı bulunabilir: https://www.cloudflarestatus.com/incidents/dk2obcyw2aew

    2. 27 Ekim 2026 15:23 UTCmonitoring

      Cloudflare bir düzeltme uyguladı. Daha fazla ayrıntı bulunabilir: https://www.cloudflarestatus.com/incidents/dk2obcyw2aew

    3. 27 Ekim 2026 15:31 UTCresolved

      Bu olay çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Degraded Login Performans

    Başlangıç 19 Ekim 2026 06:27 UTC · 1d 1h

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Admin Console GUI
    1. 19 Ekim 2026 06:27 UTCinvestigating

      Şu anda yavaş veya başarısız girişler yaşıyoruz. Bazı kullanıcılar uzun yükleme zamanlarında işaretleyemez veya görebilir. Ekibimiz araştırıyor ve kısa sürede bir güncelleme paylaşacağız.

    2. 19 Ekim 2026 06:57 UTCidentified

      Sorun tespit edildi ve bir düzeltme uygulanır.

    3. 19 Ekim 2026 07:37 UTCidentified

      Performans sorununu ele almak için veritabanı seviyesinde bazı değişiklikler yaptık. Şimdi sonuçları yakından takip ediyoruz ve yakında başka bir güncelleme sağlayacaktır.

    4. 19 Ekim 2026 14:21 UTCmonitoring

      Bir düzeltme uygulandı ve sonuçları takip ediyoruz.

    5. 19 Ekim 2026 18:56 UTCmonitoring

      Daha fazla sorun için izlemeye devam ediyoruz.

    6. 20 Ekim 2026 07:34 UTCresolved

      Bu olay çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    2FA SMS Verification Delivery Issue

    Başlangıç 8 Ekim 2026 12:48 UTC · 5d 18h

    Pending
    1. 8 Ekim 2026 12:48 UTCinvestigating

      Şu anda, Twilio ile kısmi kesinti nedeniyle 2FA SMS doğrulama kodları ile gecikmeler yaşıyoruz, üçüncü taraf sağlayıcımız.

    2. 14 Ekim 2026 07:10 UTCresolved

      Bu olay çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Degraded Performance for Ticket Conversations

    Başlangıç 22 Haziran 2026 04:10 UTC · 3h 11m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Helpdesk
    1. 22 Haziran 2026 04:10 UTCinvestigating

      We are aware of an issue affecting the Ticket Conversations tab. Some users may experience a blank view or be unable to send replies. Our team is actively investigating and working to restore full functionality as quickly as possible.

    2. 22 Haziran 2026 04:14 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 22 Haziran 2026 07:21 UTCresolved

      This incident has been resolved

    Payment Processing Issue (Duplicate Charges)

    Başlangıç 11 Haziran 2026 19:15 UTC · 11d 18h

    Pending
    1. 11 Haziran 2026 19:15 UTCidentified

      Some customers may have received a duplicate charge on their Atera payment. We are aware of the issue and our payment provider is working to resolve it. We will post updates here as the situation develops.

    2. 23 Haziran 2026 13:52 UTCresolved

      This incident has been resolved.

    Unexpected Device Availability Alerts

    Başlangıç 9 Haziran 2026 07:31 UTC · 4h 59m

    Pending
    Etkilenen bileşenler
    Agents Health
    1. 9 Haziran 2026 07:31 UTCinvestigating

      Some clients may experience incorrect availability alerts for devices. Our team is aware of the issue and is actively working towards a resolution. We will provide further updates shortly.

    2. 9 Haziran 2026 08:13 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 9 Haziran 2026 10:26 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 9 Haziran 2026 11:32 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 9 Haziran 2026 12:31 UTCresolved

      This incident has been resolved.

    Service Disruption Affecting US Customers

    Başlangıç 2 Nisan 2026 19:26 UTC · 3h 24m

    OutageKritik olay
    Etkilenen bileşenler
    Admin Console GUIMain DashboardHelpdesk
    1. 2 Nisan 2026 19:26 UTCinvestigating

      Some clients may experience issues when accessing newly created tickets. Our team is aware and we are actively working towards a resolution.

    2. 2 Nisan 2026 21:04 UTCinvestigating

      We are currently experiencing an issue impacting customers in the United States. Our team is investigating and working to restore service as quickly as possible.

    3. 2 Nisan 2026 21:38 UTCmonitoring

      The disruption impacting US customers has been fixed. Our team is actively monitoring to confirm full recovery.

    4. 2 Nisan 2026 22:50 UTCresolved

      The issue has been identified and resolved.

    Intermittent login issues

    Başlangıç 9 Mart 2026 15:14 UTC · 1h 57m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Main Dashboard
    1. 9 Mart 2026 15:14 UTCinvestigating

      We are currently investigating intermittent login issues affecting some users. Access to the platform may be inconsistent at this time. Our team is actively working to identify the root cause and restore stable access as quickly as possible.

    2. 9 Mart 2026 16:03 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 9 Mart 2026 17:11 UTCresolved

      This incident has been resolved.

    PSA Ticketing page

    Başlangıç 9 Mart 2026 14:01 UTC · 1h 23m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Helpdesk
    1. 9 Mart 2026 14:01 UTCinvestigating

      We are currently investigating an issue affecting the PSA ticketing page. Some actions within the ticketing interface may not be functioning as expected. Our team is actively working to identify the cause and restore full functionality.

    2. 9 Mart 2026 15:00 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 9 Mart 2026 15:24 UTCresolved

      This incident has been resolved.

    Auth0 Login fail issue

    Başlangıç 22 Şubat 2026 16:43 UTC · 2h 25m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Admin Console GUI
    1. 22 Şubat 2026 16:43 UTCinvestigating

      We are currently investigating reports of users being unable to access app.atera.com. For real-time updates regarding the underlying authentication service, please follow the official Auth0 status page: https://status.auth0.com/

    2. 22 Şubat 2026 18:58 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 22 Şubat 2026 19:08 UTCresolved

      This incident has been resolved.

    Degraded / Slow GUI performance

    Başlangıç 11 Şubat 2026 23:47 UTC · 1h 42m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    BillingMain DashboardHelpdesk
    1. 11 Şubat 2026 23:47 UTCinvestigating

      Some US customers may be experiencing intermittent issues in the Atera console due to an upstream Microsoft service disruption. We are monitoring the situation and actively working with Microsoft to resolve it as quickly as possible.

    2. 12 Şubat 2026 00:42 UTCinvestigating

      Our team is working closely with Microsoft engineers to mitigate the issue as quickly as possible. We will provide additional updates as soon as more information becomes available.

    3. 12 Şubat 2026 01:13 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 12 Şubat 2026 01:16 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 12 Şubat 2026 01:21 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 12 Şubat 2026 01:30 UTCresolved

      This incident has been resolved.

    Stability issues for EU & UK regions

    Başlangıç 12 Ocak 2026 11:48 UTC · 3h 20m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Admin Console GUI
    1. 12 Ocak 2026 11:48 UTCidentified

      Customers in the EU & UK regions may experience login issues, slowness, and difficulties performing actions within the Atera console. Our teams are actively working to resolve this issue and restore normal service as soon as possible.

    2. 12 Ocak 2026 14:28 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 12 Ocak 2026 15:08 UTCresolved

      This incident has been resolved.

    Login issues for EU & UK regions

    Başlangıç 12 Ocak 2026 10:28 UTC · 1h 10m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Admin Console GUI
    1. 12 Ocak 2026 10:28 UTCidentified

      Customers from the EU & UK regions might experience login issues on the Atera console. Our teams are actively working to resolve this issue and restore normal service as soon as possible.

    2. 12 Ocak 2026 10:44 UTCidentified

      Customers from the EU & UK regions might experience slowness and issues performing actions within the Atera console. Our teams identified the issue and are deploying a fix.

    3. 12 Ocak 2026 10:53 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 12 Ocak 2026 11:38 UTCresolved

      This incident has been resolved.

    Splashtop Service Interruption

    Başlangıç 5 Ocak 2026 07:22 UTC · 25m

    IssuesKüçük çaplı olay
    1. 5 Ocak 2026 07:22 UTCinvestigating

      Splashtop is currently experiencing a global stack outage. This is impacting our RMM remote access - you may be unable to initiate remote sessions at this time. Their engineering team is investigating. For real-time status, please monitor: https://status.splashtop.com/

    2. 5 Ocak 2026 07:29 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 5 Ocak 2026 07:47 UTCresolved

      This incident has been resolved.

    Cloudflare Outage Impacting Services

    Başlangıç 5 Aralık 2025 09:11 UTC · 1h 7m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Admin Console GUI
    1. 5 Aralık 2025 09:11 UTCinvestigating

      We are currently experiencing service disruptions due to a widespread outage affecting Cloudflare. Our engineers are actively monitoring the situation and exploring mitigation steps to minimize the impact on our services. We will provide updates as more information becomes available

    2. 5 Aralık 2025 09:52 UTCmonitoring

      Currently monitoring Cloudflare for applied fixes

    3. 5 Aralık 2025 10:18 UTCresolved

      This incident has been resolved.

    Cloudflare Outage Impacting Services

    Başlangıç 18 Kasım 2025 12:15 UTC · 3h 57m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Admin Console GUI
    1. 18 Kasım 2025 12:15 UTCidentified

      We are currently experiencing service disruptions due to a widespread outage affecting Cloudflare. Our engineers are actively monitoring the situation and exploring mitigation steps to minimize the impact on our services. We will provide updates as more information becomes available

    2. 18 Kasım 2025 13:24 UTCmonitoring

      Currently monitoring Cloudflare for applied fixes

    3. 18 Kasım 2025 16:12 UTCresolved

      This incident has been resolved.

    Atera MSI installer flagged as a false positive by Microsoft Defender

    Başlangıç 11 Eylül 2025 07:40 UTC · 5h 24m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Agents Health
    1. 11 Eylül 2025 07:40 UTCinvestigating

      We are aware that Microsoft Defender is incorrectly flagging the MSI installers as false positives, which may temporarily prevent new agents from being installed or downloaded. Our team is already working directly with Microsoft to get this resolved as a top priority. We'll be sure to provide another update as soon as a fix is available. We appreciate your patience and apologize for any inconvenience this has caused.

    2. 11 Eylül 2025 08:12 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 11 Eylül 2025 13:04 UTCresolved

      Fix: This issue has been fully resolved in collaboration with Microsoft. Action Required: You can now safely download and install the latest MSI installer

    Agents showing offline status

    Başlangıç 24 Temmuz 2025 15:50 UTC · 42m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Agents Health
    1. 24 Temmuz 2025 15:50 UTCinvestigating

      We are currently investigating an issue causing some agents to appear offline in the console. Our team is currently working to identify the root cause.

    2. 24 Temmuz 2025 16:08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 24 Temmuz 2025 16:32 UTCresolved

      This incident has been resolved.

    Agents showing offline status

    Başlangıç 22 Temmuz 2025 14:59 UTC · 1h 29m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Agents Health
    1. 22 Temmuz 2025 14:59 UTCinvestigating

      We are currently investigating an issue causing some agents to appear offline in the console. Our team is currently working to identify the root cause.

    2. 22 Temmuz 2025 15:42 UTCmonitoring

      A fix has been implemented, and we are monitoring the results.

    3. 22 Temmuz 2025 16:28 UTCresolved

      This incident has been resolved.

    Agents showing offline status

    Başlangıç 17 Temmuz 2025 15:54 UTC · 1h 16m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Agents Health
    1. 17 Temmuz 2025 15:54 UTCinvestigating

      We are currently investigating an issue causing some agents to appear offline in the console. Our team is currently working to identify the root cause.

    2. 17 Temmuz 2025 16:53 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 17 Temmuz 2025 17:11 UTCresolved

      This incident has been resolved.