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    Breeze Church Management kesinti geçmişi

    51 Breeze Church Management incidents · Ocak 2024 — official updates, affected components, duration and resolution details.

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    Online Giving Report for Payment Breakdown on August 6th Transfers will not load

    Başlangıç 6 Ağustos 2026 15:35 UTC · 1h 35m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Transaction Processing
    1. 6 Ağustos 2026 15:35 UTCidentified

      We are currently investigating and have identified an issue with our processor where individual payments that make up August 6th's transfer is not loading as expected. This should not be impacting transfers to your bank account, only the reporting of payments that make up that transfer.

    2. 6 Ağustos 2026 17:11 UTCresolved

      We can confirm that payments are now loading again as expected for August 6th transfers!

    Notlar with Breeze Check In App

    Başlangıç 12 Temmuz 2026 01:29 UTC · 3h 0m

    IssuesKüçük çaplı olay
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    Site
    1. 12 Temmuz 2026 01:29 UTCinvestigating

      Ekibimiz, Brother Browser'ı beklenen gibi göstermediği uygulamadaki Breeze Check'i etkileyen bir konudur. Bunu çok acil bir konu olarak kullanıyoruz ve Pazar Hizmetlerinden önce bu çözümü sağlamak için her çabayı yapacağız. Mevcut teşviklerimiz App Store ayarlarında otomatik uygulama güncelleştirmelerini devre dışı bırakmaktır. Güncellemeleri burada sahip olduğumuz gibi paylaşacağız.

    2. 12 Temmuz 2026 03:08 UTCidentified

      Soruna neden olan sorunu tespit ettik ve bunu olabildiğince çabuk düzeltmek için çalışıyoruz. Yakında başka bir güncelleme paylaşacağız.

    3. 12 Temmuz 2026 04:29 UTCresolved

      Geri döndük! Breeze Check Dolmalı ve koşmalıdır. Bizimle bağlantı kurmak için teşekkürler.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Slow loading pages if you have background checks through MinistrySafe enabled

    Başlangıç 19 Mayıs 2026 15:22 UTC · 1h 17m

    IssuesKüçük çaplı olay
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    Site
    1. 19 Mayıs 2026 15:22 UTCidentified

      We are currently investigating and have identified an issue where customers using MinistrySafe's background checks are finding slow loading people pages and background check modals.

    2. 19 Mayıs 2026 16:39 UTCresolved

      The speed issue when loading background check and training modals has been resolved!

    Issues accessing Breeze Accounts

    Başlangıç 29 Nisan 2026 16:32 UTC · 2h 35m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    DatabaseSite
    1. 29 Nisan 2026 16:32 UTCinvestigating

      We are aware of an issue where some customers are experiencing errors when attempting to access their Breeze account. Our Engineering team is investigating and will we provide an update here soon.

    2. 29 Nisan 2026 17:47 UTCidentified

      Our team has identified the source of the issue and is working on the fix currently.

    3. 29 Nisan 2026 19:07 UTCresolved

      This issue has been resolved and access restored to affected customers.

    Issues with Texts not sending through as expected

    Başlangıç 10 Mart 2026 18:06 UTC · 2h 16m

    OutageBüyük çaplı olay
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    Texting ServiceSite
    1. 10 Mart 2026 18:06 UTCinvestigating

      We're aware of an issue that is affecting the delivery of texts through Breeze. Our Engineering teams are investigating.

    2. 10 Mart 2026 18:59 UTCmonitoring

      Our team has resolved the issue affecting texting and we can confirm that texts are sending. We are now working on updating the texts that were supposed to send during this incident to force them to send.

    3. 10 Mart 2026 19:07 UTCmonitoring

      All affected texts are now updated to send, however we do expect it to take a bit for them to all process.

    4. 10 Mart 2026 20:22 UTCresolved

      We're happy to report that all pending texts have sent as expected. Thank you for your patience!

    URLs redirecting to breezechms.com

    Başlangıç 24 Şubat 2026 22:33 UTC · 1h 17m

    IssuesKüçük çaplı olay
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    Texting ServiceSite
    1. 24 Şubat 2026 22:33 UTCinvestigating

      We're investigating an issue where URLs are being redirected to breezechms.com incorrectly.

    2. 24 Şubat 2026 23:50 UTCresolved

      Resolved issue and all systems back to normal.

    SMS Messages are Delayed

    Başlangıç 25 Ocak 2026 05:13 UTC · 2d 0h

    Pending
    Etkilenen bileşenler
    Texting Service
    1. 25 Ocak 2026 05:13 UTCmonitoring

      We are currently experiencing delays with SMS delivery and are working closely with our providers to resolve the issue as quickly as possible.

    2. 25 Ocak 2026 06:02 UTCmonitoring

      SMS delivery is improving as we work through the remaining queue, and we expect service to return to normal soon.

    3. 25 Ocak 2026 12:47 UTCmonitoring

      SMS deliveries are back to normal, though our team remains on standby monitoring performance to ensure everything stays on track.

    4. 25 Ocak 2026 16:55 UTCmonitoring

      Our Engineering teams are continuing to monitor texting volume through today. At times we are seeing delays in sending of around 20 minutes, however all texts are being sent. We will continue to pay close attention to our queues and will share more updates here as needed.

    5. 6 Şubat 2026 12:08 UTCresolved

      This incident has been resolved.

    Breeze Giving customers were charged a stripe_fee

    Başlangıç 12 Ocak 2026 14:02 UTC · 7d 5h

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    Transaction Processing
    1. 12 Ocak 2026 14:02 UTCinvestigating

      We are currently investigating an issue where Breeze Giving customers were charged a stripe_fee recently. Follow along for updates here as we work towards a resolution.

    2. 12 Ocak 2026 17:27 UTCidentified

      The issue has been identified and we are working with our processor now to correct any charges.

    3. 13 Ocak 2026 13:10 UTCmonitoring

      A fix has been implemented and incorrect fees should no longer be charging. If you were charged a fee, you will automatically be refunded in the next 4-5 business days. We will continue to monitor the results as the week goes on.

    4. 19 Ocak 2026 19:40 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 19 Ocak 2026 19:41 UTCresolved

      This incident has been resolved.

    Issues exporting data

    Başlangıç 12 Kasım 2025 19:01 UTC · 43m

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    DatabaseSite
    1. 12 Kasım 2025 19:01 UTCinvestigating

      Our teams are aware of an issue affecting the exporting Directory and Tax Statements. We will provide updates shortly.

    2. 12 Kasım 2025 19:33 UTCinvestigating

      Our Engineering teams have pinpointed the cause of this issue and are working on a fix.

    3. 12 Kasım 2025 19:44 UTCresolved

      Our Engineering teams have resolved the issues affecting exporting and things are working as expected!

    Issues with scheduled emails

    Başlangıç 30 Ekim 2025 19:14 UTC · 1h 55m

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    DatabaseEmail Service
    1. 30 Ekim 2025 19:14 UTCinvestigating

      We've identified that emails scheduled outside of People Beta (Tags, Legacy People, Giving Reports, etc) are not scheduling or sending as expected. Our team is engaged and working on the issue. Emails scheduled through People Beta through the new email modals (Basic / Design) are working as expected, and emails sent now through legacy modals are also working as expected. Reports of similar issues regarding texting are being further investigated

    2. 30 Ekim 2025 20:02 UTCmonitoring

      We have implemented a fix for the scheduling of emails outside of People Beta (Tags, Legacy People, Giving Reports, etc) and can confirm it's working as expected now.

    3. 30 Ekim 2025 21:09 UTCresolved

      We're happy to say that this is confirmed to be resolved and there are no lingering issues with scheduling emails.

    Errors for some customers

    Başlangıç 20 Ekim 2025 15:16 UTC · 7h 15m

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    Texting ServiceShortcode TextingSiteEmail Service
    1. 20 Ekim 2025 15:16 UTCinvestigating

      Due to an issue affecting a key system provider, we are aware that some customers are experiencing errors with some functions within Breeze. Customers may experience delayed text or email sends, or other errors across the product. While this is completely external to our products, our Engineering teams are monitoring very closely to mitigate any affects for our customers.

    2. 20 Ekim 2025 18:57 UTCmonitoring

      Our Engineering teams are continuing to monitor our products and ensure reliability. Our provider is seeing improvement, however they are still reporting issues.

    3. 20 Ekim 2025 22:31 UTCresolved

      As our provider has recovered from their issue our teams are confirming that things are working as expected. There will be some tasks that could be delayed for some customers (potentially items like automated emails, texts, etc) however these should be sending through as expected and no action is needed.

    Issues exporting from People

    Başlangıç 25 Eylül 2025 15:47 UTC · 1h 6m

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    DatabaseSite
    1. 25 Eylül 2025 15:47 UTCinvestigating

      Our teams are aware of an issue affecting the exporting from People. We will provide updates shortly.

    2. 25 Eylül 2025 16:53 UTCresolved

      Our Engineering teams have resolved the issues affecting exporting and things are working as expected!

    Issues accessing Breeze pages, other actions

    Başlangıç 23 Eylül 2025 17:47 UTC · 56m

    OutageKritik olay
    Etkilenen bileşenler
    DatabaseTransaction ProcessingSite
    1. 23 Eylül 2025 17:47 UTCinvestigating

      We're investigating reports of issues accessing some Breeze pages or performing actions. Our Engineering teams are working on this right now.

    2. 23 Eylül 2025 18:18 UTCmonitoring

      Our team has resolved the issues that were causing this and we're monitoring to ensure all functions are working as expected

    3. 23 Eylül 2025 18:43 UTCresolved

      We're happy to report that things have returned to normal! Please reach out to our teams if you experience any issues or concerns.

    Online Giving showing incorrect stripe_fee

    Başlangıç 5 Eylül 2025 16:18 UTC · 14d 1h

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    Site
    1. 5 Eylül 2025 16:18 UTCmonitoring

      We've created a new incident here on our Status page as we've seen customers continue to see these charges appear, however there is no action needed from customers. --- We're aware that some of our customers using Breeze Giving are seeing a recent "stripe_fee" on their transaction reports. This is an incorrect fee being assessed and we're working with our Giving Processor (Stripe) to ensure this is resolved, and these fees refunded as quickly as possible. Those experiencing this will NOT need to contact our team for verification as we're able to see impact and resolve.

    2. 19 Eylül 2025 17:42 UTCresolved

      This incident has been resolved and refunds for incorrect fees have been processed for affected organizations.

    Issues with Breeze App

    Başlangıç 4 Eylül 2025 12:52 UTC · 1d 3h

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    Site
    1. 4 Eylül 2025 12:52 UTCinvestigating

      We're aware of an issue affecting the Breeze Admin App where it is showing "Something went wrong" for all users.

    2. 4 Eylül 2025 15:51 UTCinvestigating

      We are continuing to investigate this issue.

    3. 4 Eylül 2025 15:53 UTCidentified

      We’ve identified the issue with the Breeze Admin App and are working on a fix. We’ll share another update shortly.

    4. 4 Eylül 2025 18:13 UTCidentified

      We’ve identified the fix for the Breeze Admin App and are waiting on approval from the app store. We’ll share another update shortly.

    5. 5 Eylül 2025 16:14 UTCresolved

      Our team has been able to resolve the issue with the Breeze app. This did require an update through the App Store so if you are experiencing any issues, please be sure to update to the latest version.

    Online Giving showing incorrect stripe_fee

    Başlangıç 2 Eylül 2025 16:19 UTC · 1d 8h

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    Site
    1. 2 Eylül 2025 16:19 UTCidentified

      We're aware that some of our customers using Breeze Giving are seeing a recent "stripe_fee" on their transaction reports. This is an incorrect fee being assessed and we're working with our Giving Processor (Stripe) to ensure this is resolved, and these fees refunded as quickly as possible. Those experiencing this will NOT need to contact our team for verification as we're able to see impact and resolve.

    2. 4 Eylül 2025 00:33 UTCresolved

      We've confirmed that the charges are not continuing and are working with our partner to ensure that all are being refunded automatically. We're marking this as resolved and will work directly with any affected customers to ensure this is handled.

    Issues with Breeze Admin App

    Başlangıç 20 Ağustos 2025 15:05 UTC · 4d 22h

    Pending
    Etkilenen bileşenler
    Site
    1. 20 Ağustos 2025 15:05 UTCinvestigating

      Our teams are aware of an issue affecting the loading of the Breeze Admin App. This appears to be an issue with an upstream provider, however we are working to ensure this is resolved as quickly as possible.

    2. 21 Ağustos 2025 00:24 UTCinvestigating

      We've confirmed there is an issue with an upstream provider that is causing issues in the Breeze Admin App. We encourage you to use Breeze directly from your device's browser as we continue work to fully resolve this issue.

    3. 21 Ağustos 2025 18:21 UTCmonitoring

      A full resolution is still underway. This issue originated with an upstream provider and while we are currently awaiting approval from the Google Play Store, we are back up and running in the Apple App store. You may experience slightly difference experiences in this version of the app compared to the previous version. We’re monitoring for these differences. We’ll share another update shortly.

    4. 23 Ağustos 2025 11:32 UTCmonitoring

      We have released a new version of the Breeze Admin App in both the Apple App and Google Play stores which resolves this issue for both iOS and Android users. If you are experiencing this please visit the App Store and check for an update. If you are not able to do the update, deleting the app and reinstalling it should also give you the latest version. We will continue to keep this incident updated as we verify full resolution for all users.

    5. 25 Ağustos 2025 13:46 UTCresolved

      We’re back! Both Breeze admin apps should be up and running for both IOS and Android. Thanks for bearing with us.

    Investigating Degraded Performance for SMS/Texting

    Başlangıç 1 Ağustos 2025 17:54 UTC · 3h 8m

    Pending
    Etkilenen bileşenler
    Texting Service
    1. 1 Ağustos 2025 17:54 UTCinvestigating

      We’re noticing slower delivery times with SMS/Texting for some users. We’re investigating the root problem right now. We’ll continue to share updates on our progress as we resolve this issue.

    2. 1 Ağustos 2025 19:10 UTCmonitoring

      SMS/Texting appears to be back up and running. We’re monitoring it closely to verify all issues are fully resolved. We’ll share another update shortly.

    3. 1 Ağustos 2025 21:02 UTCresolved

      We’re back! SMS/Texting should be up and running. Thanks for bearing with us.

    Errors sending texts

    Başlangıç 24 Temmuz 2025 14:35 UTC · 3h 50m

    Pending
    Etkilenen bileşenler
    Texting ServiceShortcode TextingSite
    1. 24 Temmuz 2025 14:35 UTCinvestigating

      Our teams are aware of an issue where an error is being shown for some attempting to send texts. The root cause is related to numbers that are incorrectly formatted in the profiles. We're also investigating an issue where scheduling texts at a custom time is resulting in an immediate send. We'll provide updates through this page.

    2. 24 Temmuz 2025 15:45 UTCinvestigating

      Our Engineering teams are continuing to work to solve the issues regarding texts.

    3. 24 Temmuz 2025 16:57 UTCidentified

      Our teams have resolved the issue where an error is being shown for some attempting to send texts. The root cause was related to numbers that are incorrectly formatted in the profiles. We're are still investigating an issue where scheduling texts at a custom time is resulting in an immediate send. We'll continue to provide updates through this page.

    4. 24 Temmuz 2025 18:26 UTCresolved

      We’re back! Scheduled texts should be up and running as expected now. Thanks for bearing with us.

    Issues with emails not being delivered

    Başlangıç 17 Temmuz 2025 20:46 UTC · 53m

    IssuesKüçük çaplı olay
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    SiteEmail Service
    1. 17 Temmuz 2025 20:46 UTCinvestigating

      Our teams are investigating reports of emails not sending through as expected. Initial indications are system generated emails are the most affected. We'll provide additional updates soon

    2. 17 Temmuz 2025 21:08 UTCidentified

      Our teams have identified the source of the issue and are working to resolve

    3. 17 Temmuz 2025 21:24 UTCidentified

      Our Engineering team is preparing to deploy a fix for this issue.

    4. 17 Temmuz 2025 21:39 UTCresolved

      This issue has been fully resolved for our teams and we are seeing these emails send through as expected.