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    Bugcrowd kesinti geçmişi

    34 Bugcrowd incidents · Mayıs 2014 — official updates, affected components, duration and resolution details.

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    Asynchronous iş işleme gecikti

    Başlangıç 15 Eylül 2026 06:07 UTC · 3h 53m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    bugcrowd.com && tracker.bugcrowd.com
    1. 15 Eylül 2026 06:07 UTCinvestigating

      Asynchronous işlerinin işlenmesini etkileyen platformda bir sorun var, özellikle arama ve indekslemelerle ilgili olanlar. Şu anda araştırıyoruz ve kısa sürede güncelleyeceğiz.

    2. 15 Eylül 2026 07:05 UTCidentified

      Nedeni tespit ettiğimize inanıyoruz (bir asenkron indeksleme çağrısı içinde yavaş bağımlı bir hizmet) ve bir düzeltme işlemindeyiz.

    3. 15 Eylül 2026 08:21 UTCidentified

      İtiraz değişikliği bir düzeltme vermedi, konu üzerinde çalışmaya devam ediyoruz ve düzeltmeyi daha derinlikte keşfetmeye devam ediyoruz.

    4. 15 Eylül 2026 09:14 UTCidentified

      Bir düzeltme kuruldu ve asynchronous iş kuyrukları işleniyor (ayrıca backlog olarak).

    5. 15 Eylül 2026 09:15 UTCmonitoring

      Bir düzeltme uygulandı ve sonuçları takip ediyoruz.

    6. 15 Eylül 2026 10:00 UTCresolved

      Bu olay çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Temporary login issues for Hackers

    Başlangıç 26 Şubat 2026 05:08 UTC · 25m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    bugcrowd.com && tracker.bugcrowd.comidentity.bugcrowd.com
    1. 26 Şubat 2026 05:08 UTCidentified

      We have identified an issue with Hacker / Researcher logins to the platform - currently you may receive a 500 error when logging in. We have applied a fix and are awaiting that to take effect.

    2. 26 Şubat 2026 05:25 UTCmonitoring

      Logins should be functioning as normal, but we will continue monitoring the situation.

    3. 26 Şubat 2026 05:33 UTCresolved

      This incident has been resolved.

    Tracker portal is experiencing issues

    Başlangıç 22 Ekim 2025 00:14 UTC · 36m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    bugcrowd.com && tracker.bugcrowd.com
    1. 22 Ekim 2025 00:14 UTCinvestigating

      There's an ongoing issue in Tracker that is resulting in users experiencing 500 HTTP responses from the server. We have found a potential cause for this and currently working towards fixing this asap.

    2. 22 Ekim 2025 00:30 UTCmonitoring

      We have applied a fix for this and currently monitoring the issue.

    3. 22 Ekim 2025 00:50 UTCresolved

      This incident has been resolved.

    Authentication issue

    Başlangıç 24 Temmuz 2025 21:33 UTC · 4h 42m

    Pending
    Etkilenen bileşenler
    identity.bugcrowd.com
    1. 24 Temmuz 2025 21:33 UTCinvestigating

      We're currently working with a vendor to resolve an issue in our authentication processes, at the moment new users, users who haven't haven't logged in for awhile, and users who have changed their password will be unable to login to the platform.

    2. 25 Temmuz 2025 01:28 UTCmonitoring

      We've implemented a remediation and are now recovering.

    3. 25 Temmuz 2025 02:15 UTCresolved

      This incident has been resolved.

    Outbound platform emails not sending

    Başlangıç 10 Nisan 2025 17:00 UTC · 13h 50m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    bugcrowd.com && tracker.bugcrowd.com
    1. 10 Nisan 2025 18:45 UTCidentified

      We've identified another issue that is preventing us from sending platform emails and are working with our vendor to get it resolved but there is no ETA currently.

    2. 11 Nisan 2025 06:50 UTCresolved

      Email sending from the platform is functional again.

    Outbound platform emails not sending

    Başlangıç 9 Nisan 2025 01:18 UTC · 4h 2m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    bugcrowd.com && tracker.bugcrowd.com
    1. 9 Nisan 2025 01:18 UTCidentified

      We've identified an issue that is preventing us from sending platform emails (e.g. program updates, password resets, etc). We are working on a fix but there is no ETA currently.

    2. 9 Nisan 2025 05:20 UTCresolved

      Email sending from the platform is functional again.

    Issues creating or updating submissions

    Başlangıç 14 Kasım 2024 03:02 UTC · 18m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    bugcrowd.com && tracker.bugcrowd.com
    1. 14 Kasım 2024 03:02 UTCidentified

      An issue with request rate-limiting is/was preventing POST requests from competing correctly. A fix is being deployed.

    2. 14 Kasım 2024 03:21 UTCresolved

      This incident has been resolved.

    Site unavailable

    Başlangıç 11 Eylül 2024 01:24 UTC · 27m

    OutageKritik olay
    Etkilenen bileşenler
    bugcrowd.com && tracker.bugcrowd.com
    1. 11 Eylül 2024 01:24 UTCidentified

      A dependency upgrade has caused unexpected errors in our production environment. The team is reverting the code change and we expect the error to be resolved in the next 20 minutes.

    2. 11 Eylül 2024 01:51 UTCresolved

      This incident has been resolved.

    Tracker and Researcher Portals Unavailable

    Başlangıç 8 Ağustos 2024 01:24 UTC · 13m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    bugcrowd.com && tracker.bugcrowd.comidentity.bugcrowd.com
    1. 8 Ağustos 2024 01:24 UTCinvestigating

      Currently the tracker portal, researcher portal and even the marketing site is down. We are investigating the issue. We will keep you posted on the progress.

    2. 8 Ağustos 2024 01:37 UTCresolved

      We have identified the problem and applied a fix for the issue. The services are now back up and we are currently monitoring the platform.

    Delays in processing inbound webhooks

    Başlangıç 4 Temmuz 2024 10:20 UTC · 1h 8m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    bugcrowd.com && tracker.bugcrowd.com
    1. 4 Temmuz 2024 10:20 UTCidentified

      Monitoring has alerted us to an issue with incoming webhook processing. The issue with the backend service has been identified and we are taking steps to remediate it, but while this is occurring there will be delays in inbound webhook processing.

    2. 4 Temmuz 2024 11:21 UTCmonitoring

      The backend service that processes inbound webhooks has recovered, and is processing the backlog of webhook events.

    3. 4 Temmuz 2024 11:28 UTCresolved

      Backlog processing has completed, systems have returned to normal.

    Internal Services is experiencing errors

    Başlangıç 8 Mart 2024 05:21 UTC · 1h 5m

    Pending
    Etkilenen bileşenler
    bugcrowd.com && tracker.bugcrowd.com
    1. 8 Mart 2024 05:21 UTCinvestigating

      One of our internal services is experiencing errors. We have initiated a workaround and meanwhile investigating the cause. You may notice several parts of the tracker and researcher portal might be resulting in errors as a result of this.

    2. 8 Mart 2024 06:02 UTCinvestigating

      We have applied a temporary fix for the issue and the error rate has dropped. We are continuing to monitor and also investigating the root cause.

    3. 8 Mart 2024 06:27 UTCresolved

      Root cause has been identified and the issue has been resolved. We will continue to monitor though.

    Outbound Integrations broken

    Başlangıç 14 Haziran 2023 02:01 UTC · 38m

    IssuesKüçük çaplı olay
    1. 14 Haziran 2023 02:01 UTCinvestigating

      We are currently experiencing issues with the outbound webhooks being broken. We are diagnosing this and will update the progress along the way.

    2. 14 Haziran 2023 02:34 UTCidentified

      Our proxy was experiencing problems due to unexpected behaviour of the dependant AWS service(s). The exact root cause is still unclear and we have filed a support ticket with AWS to understand the same.

    3. 14 Haziran 2023 02:40 UTCresolved

      The issue has resolved automatically. Will co-ordinate with the cloud provider support team for the RCA.

    Tracker/researcher sites unavailable

    Başlangıç 14 Mart 2023 06:22 UTC · 1h 25m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    bugcrowd.com && tracker.bugcrowd.com
    1. 14 Mart 2023 06:22 UTCidentified

      We've identified that there is an issue with the tracker and researcher portal currently that is causing the site to either not load, or load very slowly. We are working to rectify the problem.

    2. 14 Mart 2023 07:06 UTCmonitoring

      A fix is rolling out and site performance should be returning to normal.

    3. 14 Mart 2023 07:46 UTCresolved

      This incident has been resolved.

    Submissions temporarily inaccessible

    Başlangıç 8 Şubat 2023 01:54 UTC · 1h 20m

    Pending
    Etkilenen bileşenler
    bugcrowd.com && tracker.bugcrowd.com
    1. 8 Şubat 2023 01:54 UTCidentified

      We are investigating an issue with indexed submissions and search currently - some functions involving submission retrieval are impacted at the moment.

    2. 8 Şubat 2023 02:29 UTCidentified

      We have identified a fix and are currently rolling it out.

    3. 8 Şubat 2023 02:48 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 8 Şubat 2023 03:13 UTCresolved

      This incident has been resolved.

    Delayed email delivery on bugcrowdninja.com

    Başlangıç 3 Aralık 2022 22:22 UTC · 4h 45m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    mailgun Outbound Delivery
    1. 3 Aralık 2022 22:22 UTCidentified

      A mail provider is having issues which is leading to researcher emails going to bugcrowdninja.com addresses being delayed or not delivered. We are currently working with the provider to rectify the issue.

    2. 4 Aralık 2022 03:08 UTCresolved

      The mail provider has resolved the issue.

    Minor database maintenance

    Başlangıç 28 Haziran 2022 02:14 UTC · 19m

    OutageKritik olay
    Etkilenen bileşenler
    bugcrowd.com && tracker.bugcrowd.com
    1. 28 Haziran 2022 02:14 UTCmonitoring

      The previous maintenance was resolved early, and maintenance is still continuing. We will update on this new incident until the maintenance is complete.

    2. 28 Haziran 2022 02:33 UTCresolved

      Database maintenance has been completed.

    Site unavailable

    Başlangıç 21 Haziran 2022 06:46 UTC · 2h 20m

    OutageKritik olay
    Etkilenen bileşenler
    bugcrowd.com && tracker.bugcrowd.com
    1. 21 Haziran 2022 06:46 UTCidentified

      We have identified a current issue with our CDN that fronts all of the Bugcrowd sites. While this is ongoing, Bugcrowd is currently unavailable. Incoming and outgoing webhooks are unaffected.

    2. 21 Haziran 2022 07:24 UTCmonitoring

      The CDN has recovered and our sites are accessible. We are monitoring the situation.

    3. 21 Haziran 2022 09:06 UTCresolved

      This incident has been resolved.

    www.bugcrowd.com currently unavailable

    Başlangıç 8 Haziran 2021 10:24 UTC · 3h 5m

    OutageKritik olay
    1. 8 Haziran 2021 10:24 UTCidentified

      www.bugcrowd.com and numerous other sites on the internet are currently suffering from an external provider's outage. We are continuing to monitor the situation and will provide further updates as they become available.

    2. 8 Haziran 2021 11:22 UTCmonitoring

      The external provider issue is reportedly resolved and we are continuing to monitor availability.

    3. 8 Haziran 2021 13:30 UTCresolved

      The external provider has resolved the issue, and www.bugcrowd.com is continuing to function normally.

    Elevated error rates on our API

    Başlangıç 11 Şubat 2021 23:07 UTC · 1h 0m

    Pending
    1. 11 Şubat 2021 23:07 UTCinvestigating

      Our API is experiencing elevated error rates. We are investigating and will keep you posted.

    2. 12 Şubat 2021 00:07 UTCresolved

      This incident has been resolved.

    Issue with our upstream provider

    Başlangıç 13 Eylül 2020 07:13 UTC · 38m

    OutageKritik olay
    1. 13 Eylül 2020 07:13 UTCinvestigating

      Our hosting provider for our home page is having issues. We are investigating

    2. 13 Eylül 2020 07:29 UTCmonitoring

      Our provider appears to have resolved the issue. We will continue to monitor

    3. 13 Eylül 2020 07:51 UTCresolved

      This incident has been resolved.