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    Carrot kesinti geçmişi

    31 Carrot incidents · Ocak 2019 — official updates, affected components, duration and resolution details.

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    User account dasbhoard

    Başlangıç 29 Ocak 2026 02:28 UTC · 15m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    User Account Admin
    1. 29 Ocak 2026 02:28 UTCinvestigating

      We are currently investigating this issue.

    2. 29 Ocak 2026 02:43 UTCresolved

      This incident has been resolved.

    Carrot CRM Integration Offline

    Başlangıç 24 Ocak 2026 17:22 UTC · 16m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Member Websites
    1. 24 Ocak 2026 17:22 UTCidentified

      There is an issue with some Carrot Web form submissions being sent to Carrot CRM. Over night there were errors on page load when this issue was hit. Form entries are saved and available in Carrot Web → Forms, but some are not being successfully transferred to Carrot CRM.

    2. 24 Ocak 2026 17:34 UTCmonitoring

      A fix has been implemented and is being validated.

    3. 24 Ocak 2026 17:38 UTCresolved

      This has been validated as resolved for new incoming form submissions

    Sales site outage

    Başlangıç 18 Kasım 2025 17:36 UTC · 18m

    Pending
    1. 18 Kasım 2025 17:36 UTCinvestigating

      We are currently investigating this issue.

    2. 18 Kasım 2025 17:50 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 18 Kasım 2025 17:50 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 18 Kasım 2025 17:53 UTCresolved

      This incident has been resolved.

    Network timeouts

    Başlangıç 12 Mayıs 2025 23:02 UTC · 1h 16m

    OutageKritik olay
    Etkilenen bileşenler
    User Account AdminMember WebsitesAPI
    1. 12 Mayıs 2025 23:02 UTCinvestigating

      We are currently investigating this issue.

    2. 12 Mayıs 2025 23:18 UTCinvestigating

      We are continuing to investigate this issue.

    3. 12 Mayıs 2025 23:52 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 12 Mayıs 2025 23:52 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 13 Mayıs 2025 00:17 UTCresolved

      This incident has been resolved.

    User account admin outage

    Başlangıç 6 Haziran 2024 19:44 UTC · 1h 41m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    User Account AdminAPI
    1. 6 Haziran 2024 19:44 UTCinvestigating

      We are currently investigating this issue.

    2. 6 Haziran 2024 19:44 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 6 Haziran 2024 19:50 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 6 Haziran 2024 20:20 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 6 Haziran 2024 21:24 UTCresolved

      This incident has been resolved.

    Text message issues

    Başlangıç 24 Ağustos 2023 21:35 UTC · 22d 1h

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Member WebsitesAPI
    1. 24 Ağustos 2023 21:35 UTCinvestigating

      We are currently experiencing text message deliverability issues with T-mobile/Sprint network. Please ensure that your email notifications are turned on.

    2. 25 Ağustos 2023 19:30 UTCinvestigating

      We are continuing to investigate this issue.

    3. 15 Eylül 2023 23:31 UTCresolved

      We narrowed this issue down to a specific outgoing phone number's reputation with T-Mobile and have cycled in a new phone number to replace it.

    Networking latency

    Başlangıç 17 Temmuz 2023 15:56 UTC · 4h 59m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    User Account AdminAPI
    1. 17 Temmuz 2023 15:56 UTCinvestigating

      We are currently investigating this issue.

    2. 17 Temmuz 2023 15:56 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 17 Temmuz 2023 16:50 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 17 Temmuz 2023 18:01 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 17 Temmuz 2023 20:55 UTCresolved

      This incident has been resolved.

    Networking latency

    Başlangıç 12 Temmuz 2023 15:32 UTC · 2h 13m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    User Account AdminAPI
    1. 12 Temmuz 2023 15:32 UTCinvestigating

      We are currently investigating this issue.

    2. 12 Temmuz 2023 15:39 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 12 Temmuz 2023 16:08 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 12 Temmuz 2023 16:08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 12 Temmuz 2023 17:45 UTCresolved

      This incident has been resolved.

    Network timeout

    Başlangıç 28 Haziran 2023 22:49 UTC · 3h 6m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    User Account Admin
    1. 28 Haziran 2023 22:49 UTCinvestigating

      We are currently investigating this issue.

    2. 28 Haziran 2023 23:04 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 29 Haziran 2023 01:55 UTCresolved

      This incident has been resolved.

    Network issues

    Başlangıç 22 Mayıs 2023 16:17 UTC · 9m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    User Account AdminMember Websites
    1. 22 Mayıs 2023 16:17 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 22 Mayıs 2023 16:20 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 22 Mayıs 2023 16:22 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 22 Mayıs 2023 16:26 UTCresolved

      This incident has been resolved.

    Networking issues

    Başlangıç 12 Mart 2023 07:20 UTC · 2h 0m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    User Account AdminAPI
    1. 12 Mart 2023 07:20 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 12 Mart 2023 08:20 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 12 Mart 2023 08:20 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 12 Mart 2023 09:20 UTCresolved

      This incident has been resolved.

    Network issues

    Başlangıç 8 Mart 2023 14:29 UTC · 2h 24m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    User Account AdminMember WebsitesAPI
    1. 8 Mart 2023 14:29 UTCinvestigating

      We are currently investigating this issue.

    2. 8 Mart 2023 14:38 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 8 Mart 2023 16:53 UTCresolved

      This incident has been resolved.

    Network timeout

    Başlangıç 7 Şubat 2023 19:27 UTC · 57m

    OutageKritik olay
    Etkilenen bileşenler
    Member Websites
    1. 7 Şubat 2023 19:27 UTCinvestigating

      We are currently investigating this issue.

    2. 7 Şubat 2023 19:38 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 7 Şubat 2023 20:18 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 7 Şubat 2023 20:25 UTCresolved

      This incident has been resolved.

    Legacy custom domain settings

    Başlangıç 22 Ocak 2023 18:34 UTC · 25d 0h

    Pending
    Etkilenen bileşenler
    Member Websites
    1. 22 Ocak 2023 18:34 UTCinvestigating

      There's a small portion of sites launched before 2019 having trouble being reached by Verizon devices. If this is you, please double-check your site settings are up to date with a CNAME to “carrot.com” (and not to “oncarrot.com”) https://help.carrot.com/tutorial/using-a-custom-domain-name/

    2. 25 Ocak 2023 22:02 UTCinvestigating

      We are continuing to investigate this issue.

    3. 16 Şubat 2023 19:04 UTCresolved

      This incident has been resolved.

    Networking latency

    Başlangıç 14 Eylül 2021 14:47 UTC · 1h 13m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    User Account AdminMember WebsitesAPISupport Messenger
    1. 14 Eylül 2021 14:47 UTCinvestigating

      We are currently investigating this issue.

    2. 14 Eylül 2021 15:27 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 14 Eylül 2021 15:29 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 14 Eylül 2021 15:59 UTCresolved

      This incident has been resolved.

    Network latency

    Başlangıç 21 Temmuz 2021 08:34 UTC · 1h 58m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    User Account AdminMember WebsitesAPI
    1. 21 Temmuz 2021 08:34 UTCinvestigating

      We are currently investigating this issue.

    2. 21 Temmuz 2021 10:27 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 21 Temmuz 2021 10:32 UTCresolved

      This incident has been resolved.

    Network latency

    Başlangıç 11 Haziran 2021 04:03 UTC · 42m

    OutageKritik olay
    Etkilenen bileşenler
    User Account Admin
    1. 11 Haziran 2021 04:03 UTCinvestigating

      We are currently investigating this issue.

    2. 11 Haziran 2021 04:03 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 11 Haziran 2021 04:20 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 11 Haziran 2021 04:28 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 11 Haziran 2021 04:45 UTCresolved

      This incident has been resolved.

    Maintenance window

    Başlangıç 10 Şubat 2021 08:58 UTC · 1h 45m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Member WebsitesAPI
    1. 10 Şubat 2021 09:05 UTCidentified

      Maintenance is being performed on our systems.

    2. 10 Şubat 2021 10:43 UTCresolved

      This incident has been resolved.

    Network issues

    Başlangıç 21 Ekim 2020 23:02 UTC · 2h 30m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Member WebsitesAPI
    1. 21 Ekim 2020 23:02 UTCinvestigating

      We are currently investigating this issue.

    2. 21 Ekim 2020 23:02 UTCinvestigating

      We're investigating intermittence in our network.

    3. 22 Ekim 2020 01:02 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 22 Ekim 2020 01:11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 22 Ekim 2020 01:32 UTCresolved

      This incident has been resolved.

    Intermittence in customer sites

    Başlangıç 5 Ekim 2020 21:20 UTC · 1h 47m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Member Websites
    1. 5 Ekim 2020 21:20 UTCinvestigating

      We are currently investigating an intermittence in our service.

    2. 5 Ekim 2020 21:54 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 5 Ekim 2020 21:56 UTCmonitoring

      Latency issues have been solved, we don't expect more intermittence in the service

    4. 5 Ekim 2020 23:07 UTCresolved

      All services are operational