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    Catchpoint kesinti geçmişi

    56 Catchpoint incidents · Mayıs 2025 — official updates, affected components, duration and resolution details.

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    DNSSEC Kararı Başarısızlıkları

    Başlangıç 12 Ekim 2026 03:18 UTC · 1d 1h

    Pending
    1. 12 Ekim 2026 03:18 UTCmonitoring

      11 2026 Ekim'de başlayan bir dizi Catchpoint testini etkileyen bir sorunu tespit ettik, 16:30 UTC'de, son bir DNSSEC kök anahtar rollover takip ettik. Bu sorun, DNSSEC doğrulamasını kullanarak testleri etkiledi ve DNS karar başarısızlıklarına yol açtı. DNSSEC doğrulamasını kullanmayanlar etkilenmez. Mühendislik ekibimiz bir düzeltme gerçekleştirdi ve DNS kararını sağlamak ve test yürütmesinin normale dönmesi için aktif olarak onları takip ediyoruz.

    2. 13 Ekim 2026 04:42 UTCresolved

      Bu olay çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Çin'i Etkileyen Sorun ve Bulut Nodes

    Başlangıç 22 Eylül 2026 21:24 UTC · 14h 54m

    Pending
    1. 22 Eylül 2026 21:24 UTCinvestigating

      Şu anda Çin'de mevcut olmayanlığı etkileyen bir sorunu araştırıyoruz. CN bölgesindeki düğümler portalda çevrimdışı görünebilir. Ekibimiz normal hizmeti geri yüklemek için çalışıyor ve daha fazla bilgi mevcut olacak şekilde daha fazla güncelleme sağlayacaktır.

    2. 22 Eylül 2026 22:36 UTCmonitoring

      Bir düzeltme uygulandı ve sonuçları takip ediyoruz.

    3. 23 Eylül 2026 12:18 UTCresolved

      Bu olay çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    EMEA Nodes - Gecikmiş Data

    Başlangıç 12 Eylül 2026 09:02 UTC · 18h 42m

    Pending
    1. 12 Eylül 2026 09:02 UTCinvestigating

      Şu anda EMEA bölgesinde düğümleri etkileyen bir sorunu araştırıyoruz. Sorun 12 Eylül 2026'da yaklaşık 02:45 UTC'de başladı. Ekibimiz konuyu aktif olarak araştırıyor. Daha fazla bilgi mevcut olduğu gibi ek güncelleştirmeler sağlayacağız.

    2. 12 Eylül 2026 09:56 UTCmonitoring

      Bir düzeltme uygulandı ve etkilenen veriler başarıyla tamamlandı. Devam eden istikrarı sağlamak için hizmetleri yakından takip etmeye devam edeceğiz.

    3. 13 Eylül 2026 03:44 UTCresolved

      Bu olay çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Portal performans sorunu, kullanıcıların küçük altlarını etkiler

    Başlangıç 27 Ağustos 2026 19:36 UTC · 18h 44m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Portal
    1. 27 Ağustos 2026 19:36 UTCidentified

      Şu anda kullanıcılarımızın çok küçük bir alt setini etkileyen Portalı etkileyen bir sorunu araştırıyoruz. Sorunu çözmek için Mühendislik ekibimizle çalışıyoruz.

    2. 27 Ağustos 2026 21:54 UTCmonitoring

      Bir düzeltme uygulandı ve sonuçları takip ediyoruz.

    3. 28 Ağustos 2026 14:20 UTCresolved

      Bu olay çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Issue affecting SSL tests

    Başlangıç 14 Ağustos 2026 13:44 UTC · 0m

    Pending
    1. 14 Ağustos 2026 13:44 UTCresolved

      We identified and resolved an issue affecting SSL tests running on the US East Backbone and Cloud nodes from August 14, 2026, at 10:28:00 UTC to 13:14:10 UTC.

    Avustralya'yı Etkileyen Sorun

    Başlangıç 22 Haziran 2026 19:57 UTC · 6d 6h

    Pending
    1. 22 Haziran 2026 19:57 UTCinvestigating

      Şu anda Avustralya'daki arka kemiği düğümleri etkileyen bir sorunu araştırıyoruz. Diğer tüm düğümler normalde çalışıyor. Konuyu mümkün olduğunca çabuk çözmek için bölgesel sağlayıcılarımızla çalışıyoruz ve mevcut oldukları gibi güncellemeler sağlayacaktır.

    2. 26 Haziran 2026 16:23 UTCinvestigating

      Tüm Sydney ve Melbourne izleme düğümlerini kullanarak tamamlanmadık ve şimdi tamamen operasyonel. Adelaide, Brisbane ve Perth'deki kalan düğümler önümüzdeki hafta kullanılmamış olacak. Bir kez tamamen başka bir güncelleme sağlayacağız. Sabrınız için teşekkür ederiz, çünkü geri kalan yerlere hizmet vermeye devam ediyoruz.

    3. 30 Haziran 2026 08:05 UTCresolved

      Bu olay şimdi çözüldü ve tüm düğümler şimdi duraklandı.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Some alert emails may not be delivered

    Başlangıç 11 Mayıs 2026 20:04 UTC · 17h 13m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Alerting
    1. 11 Mayıs 2026 20:04 UTCidentified

      We have identified an issue where certain alert emails may not be delivered to recipients. Our team is looking into this on priority and is currently investigating the cause and impact. We will provide an update as soon as we have more information. Please contact us at [email protected] if you need any further assistance or information.

    2. 11 Mayıs 2026 21:57 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 12 Mayıs 2026 13:17 UTCresolved

      This incident has been resolved.

    APAC Node Test Execution Disruption (Excluding China)

    Başlangıç 8 Mayıs 2026 11:53 UTC · 2d 19h

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Application Data
    1. 8 Mayıs 2026 11:53 UTCinvestigating

      We are currently investigating an issue affecting nodes in the APAC region (excluding China) that began around 11:20 UTC. Impacted nodes may not be running tests as expected. Our team is actively working to resolve the issue and restore normal operations.

    2. 8 Mayıs 2026 12:12 UTCmonitoring

      A fix was implemented around 11:46 UTC for the issue. Data collection and test execution have resumed, and we are continuing to monitor the services.

    3. 11 Mayıs 2026 07:02 UTCresolved

      This incident has been resolved.

    Issue loading data in Record, Smartboard and API

    Başlangıç 29 Nisan 2026 14:39 UTC · 19h 7m

    Pending
    Etkilenen bileşenler
    Data Pull APIPortal
    1. 29 Nisan 2026 14:39 UTCmonitoring

      We identified an issue that affected a small number of users and API requests, impacting data loading on Record, Smartboard, and the REST API between 10:07 and 10:17 ET. A fix has been deployed and the issue is now resolved. We are continuing to monitor the system to ensure stability.

    2. 30 Nisan 2026 09:46 UTCresolved

      This incident has been resolved.

    Intermittent Issues with Capture Server Data Collection

    Başlangıç 24 Nisan 2026 07:57 UTC · 4h 2m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Application Data
    1. 24 Nisan 2026 07:57 UTCinvestigating

      We are currently investigating an intermittent issue affecting capture server data collection for a subset of test runs, including Film Strip, screenshots, headers, and response content. Our team is actively working to identify the root cause and resolve the issue as quickly as possible. We will continue to share updates as more information becomes available.

    2. 24 Nisan 2026 08:47 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 24 Nisan 2026 11:59 UTCresolved

      This incident has been resolved.

    Issues with Capture Server Data Collection

    Başlangıç 23 Nisan 2026 11:19 UTC · 3h 54m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Application Data
    1. 23 Nisan 2026 11:20 UTCinvestigating

      We are currently investigating an issue affecting capture server data collection, including Film Strip, screenshots, headers, and response content. Our team is actively working to identify the root cause and resolve the issue as quickly as possible. We will provide updates as more information becomes available.

    2. 23 Nisan 2026 11:48 UTCinvestigating

      We are continuing to investigate this issue.

    3. 23 Nisan 2026 15:14 UTCresolved

      This incident has been resolved.

    Temporary Service Degradation for Some Enterprise Node Customers

    Başlangıç 21 Nisan 2026 08:51 UTC · 2h 23m

    Pending
    1. 21 Nisan 2026 08:51 UTCmonitoring

      We have identified and resolved an issue that affected a subset of enterprise node customers between 07:09 and 08:42 UTC. Our investigation confirms that there was no impact to customer data. All services are now operating normally. We will continue to monitor the system to ensure stability.

    2. 21 Nisan 2026 11:14 UTCresolved

      This incident has been resolved.

    Service Disruption Notice – Email Support

    Başlangıç 15 Nisan 2026 11:01 UTC · 3h 14m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Catchpoint Help Center
    1. 15 Nisan 2026 11:01 UTCinvestigating

      We are currently experiencing an issue with our email support channel, which may impact our ability to receive or respond to emails in a timely manner. In the meantime, we request you to reach out to us using Live Chat or by opening a ticket through the Resource Center in the portal for faster assistance. Our team is actively working to resolve this issue and will provide updates as soon as more information becomes available. We appreciate your patience and understanding.

    2. 15 Nisan 2026 12:11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 15 Nisan 2026 14:15 UTCresolved

      This incident has been resolved.

    Chrome Tests Version Issue

    Başlangıç 10 Mart 2026 21:53 UTC · 5h 16m

    Pending
    Etkilenen bileşenler
    Application Data
    1. 10 Mart 2026 21:53 UTCmonitoring

      Some Chrome-based tests were temporarily switched to Chrome Stable Version 89 between March 10, 2026 – 19:52 UTC and 20:15 UTC. As a result, tests configured to run on a higher Chrome browser version may have experienced failures during this time due to the version downgrade impacting monitoring behaviour. The issue has been resolved and all affected tests have been restored to their intended configurations.

    2. 11 Mart 2026 03:10 UTCresolved

      This incident has been resolved.

    Test Modifications Not Going Live

    Başlangıç 6 Şubat 2026 10:28 UTC · 19h 23m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Application Data
    1. 6 Şubat 2026 10:28 UTCinvestigating

      We are currently investigating an issue where recent modifications to tests are not going live. We will share updates as more information becomes available.

    2. 6 Şubat 2026 10:55 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 7 Şubat 2026 05:52 UTCresolved

      This incident has been resolved.

    Capture Historical Data Issue US-WEST

    Başlangıç 16 Ocak 2026 06:52 UTC · 7h 36m

    Pending
    1. 16 Ocak 2026 06:52 UTCinvestigating

      A subset of historical capture data in the US-West region is currently unavailable. All real-time capture data is working expected.

    2. 16 Ocak 2026 14:29 UTCresolved

      This incident has been resolved.

    Temporary Data Gap on tests.

    Başlangıç 13 Ocak 2026 15:09 UTC · 25m

    Pending
    1. 13 Ocak 2026 15:09 UTCmonitoring

      We have identified an issue that resulted in a data gap between 14:37:22 and 14:49:01 UTC. The affected data has backfilled and We are closely monitoring the situation and will share updates as needed.

    2. 13 Ocak 2026 15:34 UTCresolved

      This incident has been resolved.

    Portal Content Not Displaying

    Başlangıç 12 Aralık 2025 06:03 UTC · 40m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Portal
    1. 12 Aralık 2025 06:03 UTCinvestigating

      We are currently investigating an issue impacting the catchpoint portal. Some users may experience a blank page after logging in or when attempting to view records. Please note that tests and alerts continue to function as expected. Our team is actively working to resolve this as quickly as possible.

    2. 12 Aralık 2025 06:17 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 12 Aralık 2025 06:33 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 12 Aralık 2025 06:43 UTCresolved

      This incident has been resolved.

    Increased ISP Incident Reports in Internet Sonar

    Başlangıç 11 Aralık 2025 20:53 UTC · 4h 49m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Application Data
    1. 11 Aralık 2025 20:53 UTCinvestigating

      We are currently investigating an increase in reported ISP-related incidents in Internet Sonar. Further updates will be shared as soon as more information is available.

    2. 11 Aralık 2025 21:24 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 12 Aralık 2025 01:42 UTCresolved

      This incident has been resolved.

    REST API Failure

    Başlangıç 11 Aralık 2025 15:17 UTC · 12h 47m

    Pending
    1. 11 Aralık 2025 15:17 UTCinvestigating

      We are investigating an issue that affected the REST API calls during 14:53 - 15:03 UTC. The tests and alerts were running as expected but the REST API calls might have failed intermittently.

    2. 11 Aralık 2025 16:36 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 12 Aralık 2025 04:04 UTCresolved

      This incident has been resolved.