Certify kesinti geçmişi

1. 26 Ekim 2026 19:59 UTCinvestigating

   SFTP sağlayıcımızla gecikmiş bir veri merkezi göçü nedeniyle, ShareTru, SFTP host sftp.certify.com şu anda çevrimdışı. Kullanıcı senkronizasyonları, proje senkronizasyonları veya maliyet raporu ihracat, kullanım sftp.certify.com, sağlayıcımız tarafından online olarak getirilene kadar planlanmamış olmayacaktır. Lütfen dikkat edin, tüm şirket kredi kartı işlem verileri transferleri sftp.expense.certify.com'da yeni bir SFTP hizmetine taşınmıştır ve bu konuyla etkilenemez. Ayrıca, bazı kuruluşlar yeni SFTP hizmetini (sftp.expense.certify.com) veri transferi için kullanabilir. sftp.expense.certify.com bu konu tarafından etkilenmez.

2. 27 Ekim 2026 12:31 UTCresolved

   Hizmet to sftp.certify.com, hosting sağlayıcımız tarafından restore edilmiştir.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 29 Mayıs 2026 15:41 UTCinvestigating

   We are currently investigating an issue impacting receipt OCR processing times.

2. 29 Mayıs 2026 17:14 UTCresolved

   The issue has been resolved and OCR receipt processing has returned to normal. Thank you for your patience while we addressed this issue.

1. 8 Mayıs 2026 00:04 UTCinvestigating

   We are currently investigating an issue which is preventing users from logging in to the application.

2. 8 Mayıs 2026 00:18 UTCresolved

   The issue has been resolved and users are now able to log in.

1. 22 Aralık 2025 00:54 UTCinvestigating

   We are currently investigating an issue which is preventing users from logging in to the Emburse Professional and Certify AP applications.

2. 22 Aralık 2025 01:25 UTCresolved

   We have identified and corrected the authentication issue and all users are now able to log in.

1. 30 Ekim 2025 13:13 UTCinvestigating

   We are aware of and investigating an issue which is preventing some corporate/commercial credit card files from importing transactions to user Wallets. We will provide an update on our investigation no later than 1:00pm US Eastern time today.

2. 30 Ekim 2025 17:35 UTCidentified

   We have identified the issue and continue to investigate the root cause. We will provide additional updates as soon as the impacted credit card files resume processing.

3. 30 Ekim 2025 20:58 UTCmonitoring

   This issue preventing credit card files from importing transactions has been resolved and new credit card files are processing. We are working to process the backlog of files which failed to import transactions during the incident and will provide a final update once all files have been processed.

4. 31 Ekim 2025 22:06 UTCmonitoring

   New commercial credit card files continue to import successfully. We are continuing to process the backlog of credit card files which failed to import between October 24th and October 30th. Work to process the backlog will continue through the weekend and we will provide further updates as soon as the backlog has been fully processed.

5. 3 Kasım 2025 16:52 UTCmonitoring

   We are continuing to monitor for any further issues.

6. 3 Kasım 2025 16:55 UTCresolved

   All pending credit card files have been processed and transactions have been imported to users' Wallets. All new credit card files continue to import successfully and the core issue has been resolved. We thank you for your patience while we addressed this matter.

1. 22 Ağustos 2025 14:49 UTCinvestigating

   We are aware of an issue impacting email notifications and are investigating. Please note that email notifications for password recovery and multi-factor authentication remain operational.

2. 22 Ağustos 2025 16:52 UTCidentified

   This issue impacting email notifications has been identified and a fix is being deployed. We will notify all customers once the issue has been fully resolved.

3. 22 Ağustos 2025 18:45 UTCresolved

   The fix has been deployed and should no longer be impacting users. We will continue to monitor and provide additional updates if necessary.

1. 24 Nisan 2025 13:59 UTCidentified

   We have identified an issue which may impact a customer's custom export file when attempting to manually download the file from the Accounts Payable Report. A fix for this issue is currently in testing and we anticipate this matter will be resolved by the end of the day, April 24th.

2. 25 Nisan 2025 12:48 UTCresolved

   This issue has been resolved and impacted customers may resume downloading export files from the Accounts Payable Report. Thank you for your patience.

1. 15 Nisan 2025 15:22 UTCinvestigating

   We are currently investigating an issue which is preventing some users from emailing receipts to their Wallets. While we investigate this issue, users are encouraged to leverage direct receipt upload or use our mobile app to add receipts to their Wallets.

2. 15 Nisan 2025 15:49 UTCmonitoring

   We've identified and corrected the issue preventing receipts from importing via email. Receipts emailed during the incident will import within the next 30 minutes as we work to clear the backlog of pending receipt imports.

3. 15 Nisan 2025 15:57 UTCresolved

   All receipts emailed during the incident have been successfully imported to the impacted users' Wallets. We apologize for this inconvenience and thank you for your patience while we addressed this issue.

1. 11 Mart 2025 16:39 UTCinvestigating

   We are currently investigating an issue which is delaying the import of receipts emailed to [email protected]. In the interim, customers are encouraged to upload the receipts directly to their Wallet via desktop upload, or use the Mobile App.

2. 11 Mart 2025 17:23 UTCmonitoring

   The issue impacting receipts emailed to [email protected] has been remediated and we are continuing to monitor the situation closely

3. 11 Mart 2025 20:19 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 11 Mart 2025 20:20 UTCresolved

   This issue has been resolved and all emailed receipt functionality has resumed normal processing.

1. 21 Şubat 2025 12:20 UTCinvestigating

   We are currently investigating an issue which is preventing all users from logging in to the Emburse Professional application. We will provide updates as soon as they become available. We apologize for this inconvenience.

2. 21 Şubat 2025 13:00 UTCmonitoring

   The issue has been remediated and users are able to log in. We are continuing to monitor the situation.

3. 21 Şubat 2025 13:36 UTCresolved

   This incident has been resolved. All users can access the application without issue.

1. 19 Kasım 2024 15:47 UTCinvestigating

   End users submitting out-of-pocket expenses in a non-native currency are currently unable to retrieve FX rates. We are working diligently with our FX provider to restore this service as quickly as possible. Please note that any expenses incurred in a non-native currency and imported from an integrated credit card program will not be affected

2. 19 Kasım 2024 15:48 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 19 Kasım 2024 17:14 UTCresolved

   Our FX provider has restored our service and expense conversions are functioning as expected.

1. 19 Temmuz 2024 15:37 UTCidentified

   We are continuing to assess the impact caused by a defect in a third party cybersecurity service, which is impacting applications worldwide. As a result, Certify users may be experiencing increased latency while navigating our application.

2. 20 Temmuz 2024 13:06 UTCmonitoring

   The incident has been resolved, however we are continuing to monitor closely.

3. 22 Temmuz 2024 13:33 UTCresolved

   This incident has been resolved.

1. 31 Mayıs 2024 18:58 UTCinvestigating

   Emburse are aware of a present Certify Expense site outage and are investigating.

2. 31 Mayıs 2024 19:18 UTCidentified

   The issue has been identified and we are working on a resolution.

3. 31 Mayıs 2024 20:38 UTCmonitoring

   A fix has been applied, and we are monitoring results.

4. 31 Mayıs 2024 20:39 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 31 Mayıs 2024 22:14 UTCresolved

   The incident has been resolved. Thank you for your patience.

1. 7 Eylül 2023 14:46 UTCinvestigating

   We are investigating the issue.

2. 7 Eylül 2023 19:32 UTCinvestigating

   We are continuing to investigate this issue.

3. 7 Eylül 2023 19:32 UTCresolved

   This incident has been resolved.

1. 7 Ağustos 2023 16:14 UTCinvestigating

   We are currently investigating this issue.

2. 7 Ağustos 2023 21:33 UTCresolved

   This incident has been resolved.

1. 7 Temmuz 2023 20:12 UTCinvestigating

   We are currently investigating an issue which is preventing some users from accessing Certify.

2. 10 Temmuz 2023 14:12 UTCresolved

   This incident is resolved.

1. 7 Temmuz 2023 20:07 UTCinvestigating

   We are currently investigating this issue.

2. 7 Temmuz 2023 20:09 UTCinvestigating

   We are continuing to investigate this issue.

3. 7 Temmuz 2023 20:12 UTCresolved

   This incident has been resolved.

1. 7 Haziran 2023 21:00 UTCinvestigating

   We are currently investigating this issue.

2. 7 Haziran 2023 21:45 UTCinvestigating

   We are continuing to investigate this issue.

3. 7 Haziran 2023 21:50 UTCresolved

   This incident has been resolved.

1. 30 Mayıs 2023 17:11 UTCidentified

   The issue has been identified and a fix is being issued.

2. 30 Mayıs 2023 17:56 UTCresolved

   The incident has been resolved.

1. 22 Nisan 2023 14:06 UTCinvestigating

   We are currently investigating this issue.

2. 22 Nisan 2023 18:45 UTCinvestigating

   We are continuing to investigate this issue.

3. 22 Nisan 2023 18:46 UTCresolved

   This incident has been resolved.