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    52 Chef incidents · Ekim 2016 — official updates, affected components, duration and resolution details.

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    Chef 360 Partial Servis Disruptiontion

    Başlangıç 15 Ekim 2026 13:57 UTC · 4h 28m

    IssuesKüçük çaplı olay
    1. 15 Ekim 2026 13:57 UTCinvestigating

      Şu anda Şef 360 hizmetlerini etkileyen bir sorunu araştırıyoruz. Müşteriler Şef 360 işlevselliği kullanarak zorluk yaşayabilir veya kullanabilir. Mühendislik ve operasyon ekiplerimiz hizmet geri yüklemek için aktif olarak çalışıyor. Daha fazla bilgi mevcut olduğu gibi ek güncelleştirmeler sağlayacağız.

    2. 15 Ekim 2026 14:08 UTCidentified

      Sorun tespit edildi ve bir düzeltme uygulanır.

    3. 15 Ekim 2026 15:17 UTCmonitoring

      Bir düzeltme uygulandı ve sonuçları takip ediyoruz.

    4. 15 Ekim 2026 18:25 UTCresolved

      Şef 360 hizmetlerini etkileyen sorun çözüldü ve normal hizmet restore edildi. Herhangi bir rahatsızlıktan dolayı özür dileriz ve sabrınızı takdir ediyoruz, ancak ekiplerimiz sorunu çözmeye çalıştı.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Supermarket - İşaretle Sorun

    Başlangıç 24 Haziran 2026 16:49 UTC · 19h 55m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Supermarket
    1. 24 Haziran 2026 16:49 UTCidentified

      Şu anda kullanıcı işaretini Supermarket'e etkileyen bir sorun yaşıyoruz. Ekibimiz sorunu tespit etti ve mümkün olduğunca çabuk normal hizmeti geri yüklemek için aktif olarak çalışıyor. Bu zamanda, bazı kullanıcılar giriş yapamıyor olabilir; ancak mevcut giriş seansları çalışmaya devam edecektir. Bu rahatsızlıktan dolayı anlıyoruz ve sabrınızı takdir ediyoruz, çünkü bunu çözmeye çalışıyoruz. Güncellemeleri daha fazla bilgi olarak sunmaya devam edeceğiz.

    2. 25 Haziran 2026 12:44 UTCresolved

      Kullanıcı işaretini Supermarket'e etkileyen sorun şimdi çözüldü ve normal hizmet tamamen restore edildi. Kullanıcılar artık herhangi bir sorun olmadan giriş yapabiliyorlar. Bu sorunu çözmek için çalışırken sabrınızı etkileyen rahatsızlıktan içtenlikle özür dileriz.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Issue with supermarket

    Başlangıç 16 Haziran 2026 06:18 UTC · 6h 7m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Supermarket
    1. 16 Haziran 2026 06:18 UTCinvestigating

      We are currently facing some technical issue with supermarket and we are investigating on it.

    2. 16 Haziran 2026 09:41 UTCmonitoring

      Issue with supermarket is resolved. Currently monitoring the systems.

    3. 16 Haziran 2026 09:41 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 16 Haziran 2026 12:25 UTCresolved

      This incident has been resolved.

    Issue with supermarket

    Başlangıç 13 Mayıs 2026 21:50 UTC · 4d 8h

    Pending
    Etkilenen bileşenler
    Supermarket
    1. 13 Mayıs 2026 21:50 UTCinvestigating

      We are currently facing some technical issue with supermarket. We are on it and we will keep this page updated

    2. 13 Mayıs 2026 22:09 UTCinvestigating

      We are continuing to investigate this issue.

    3. 13 Mayıs 2026 23:37 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 14 Mayıs 2026 02:30 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 14 Mayıs 2026 10:33 UTCinvestigating

      The issue has re-surfaced and we are looking into it

    6. 14 Mayıs 2026 15:06 UTCmonitoring

      The issue with supermarket is fixed and we are monitoring the results.

    7. 18 Mayıs 2026 06:26 UTCresolved

      The issue with supermarket is resolved

    CDN Performance

    Başlangıç 17 Şubat 2026 18:08 UTC · 23h 33m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Fastly API
    1. 17 Şubat 2026 18:08 UTCinvestigating

      There are currently reports coming in from users about degraded performance with our CDN in some regions. Users may encounter timeouts when downloading binaries using the Chef download API endpoints. Current Actions: We are actively working with Fastly to identify the root cause and resolve this issue. We will provide updates as more information becomes available.

    2. 18 Şubat 2026 17:41 UTCresolved

      The status has been resolved.

    Issue with our download enpodints

    Başlangıç 24 Kasım 2025 13:24 UTC · 0m

    Pending
    Etkilenen bileşenler
    Omnitruck wrapper - CommercialOmnitruck wrapper - Communityomnitruck.chef.iodownloads.chef.ioOmnitruck wrapper - Trialpackages.chef.io
    1. 24 Kasım 2025 13:24 UTCresolved

      After our maintenance window today, we experienced issues with our download endpoint due to an underlying infrastructure problem. The team has resolved the issue. We apologize for any inconvenience caused.

    Issue with habitat builder database

    Başlangıç 22 Mayıs 2025 18:22 UTC · 9h 22m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Habitat Builder Web ConsoleHabitat Builder API
    1. 22 Mayıs 2025 18:22 UTCinvestigating

      We have an isolated incident with our habitat database and we are investigating the issue. We will update when we are back online. Please check our Slack channel for updates. https://chefcommunity.slack.com/archives/CAW6DQBV2

    2. 23 Mayıs 2025 03:44 UTCresolved

      Issue is resolved, all Habitat service is functional now.

    Interim issue with hosted chef

    Başlangıç 12 Nisan 2023 06:00 UTC · 0m

    Pending
    1. 12 Nisan 2023 18:24 UTCresolved

      There was an incident with Hosted Chef today morning at 6:00AM UTC, the Hosted Chef application (manage.chef.io) was down for 15 mins. We identified the root cause and fixed the issue immediately. The systems are now healthy and up and running.

    Authentication broken for Supermarket

    Başlangıç 21 Mart 2022 14:33 UTC · 3h 42m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Supermarket
    1. 21 Mart 2022 14:33 UTCinvestigating

      We have identified that sign in for supermarket is not working. We are currently investigating the issue and we will keep you posted

    2. 21 Mart 2022 18:15 UTCresolved

      We have identified and fixed the issue, sign in is working as expected now. We will continue to monitor the system.

    Hosted Chef Increased error rate

    Başlangıç 22 Aralık 2021 13:39 UTC · 9h 39m

    IssuesKüçük çaplı olay
    1. 22 Aralık 2021 13:39 UTCinvestigating

      We are seeing increased Error rates in Hosted Chef , this seems to be because of an on going AWS network issue in us-east-1 region. Our Engineers are working on this and we will keep you posted.

    2. 22 Aralık 2021 15:27 UTCidentified

      We have identified our internal Search Service to be the problem and this is because of on-going AWS us-east-1 incident. Our Engineers are working to restore the service with normal performance.

    3. 22 Aralık 2021 23:06 UTCmonitoring

      The issue is fixed and both Hosted Chef Web console and Hosted Chef API are performing normally now. We will continue to monitor for a while.

    4. 22 Aralık 2021 23:18 UTCresolved

      This Incident is resolved and services are back to normal. Thanks for your patience.

    Timeouts and failed requests for package distribution infrastructure

    Başlangıç 31 Ağustos 2021 19:00 UTC · 4h 35m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    omnitruck.chef.iodownloads.chef.iopackages.chef.io
    1. 31 Ağustos 2021 19:00 UTCidentified

      We are experiencing network performance degradation due to a vendor.

    2. 31 Ağustos 2021 21:36 UTCmonitoring

      We have implemented a workaround which should alleviate timeouts and error rates. We are continuing to monitor the upstream vendor outage.

    3. 31 Ağustos 2021 21:46 UTCmonitoring

      Error rates have improved for package distribution infrastructure. We will continue to monitor the upstream outage.

    4. 31 Ağustos 2021 23:36 UTCresolved

      Vendor has resolved their incident.

    Chef Package Distribution Outage

    Başlangıç 23 Haziran 2021 19:58 UTC · 28m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    omnitruck.chef.iodownloads.chef.iopackages.chef.io
    1. 23 Haziran 2021 19:58 UTCinvestigating

      We are facing issues with our Package Distribution Infrastructure. We are Working on identifying the issue and a resolution.

    2. 23 Haziran 2021 20:26 UTCresolved

      This incident has been resolved.

    Increased Error rate 5xx on Hosted Chef (api.chef.io/manage.chef.io)

    Başlangıç 21 Nisan 2021 17:57 UTC · 4h 22m

    IssuesKüçük çaplı olay
    1. 21 Nisan 2021 17:57 UTCidentified

      We are facing increased 5xx Error rate on Hosted Chef. We have identified the problem and are working to resolve the issue. We will keep you updated.

    2. 21 Nisan 2021 20:14 UTCidentified

      We have not been able to fix the issue yet and are continuing our work to resolve the issue. Thanks for being patient.

    3. 21 Nisan 2021 22:20 UTCresolved

      We have fixed the issue and Error rate is close to 0. We will continue to monitor for a while. Thank you for your patience.

    Increased Error rate 5xx on Hosted Chef (api.chef.io)

    Başlangıç 11 Mart 2021 06:09 UTC · 1h 24m

    IssuesKüçük çaplı olay
    1. 11 Mart 2021 06:09 UTCinvestigating

      We are currently investigating increased error rate in Hosted Chef. We will keep you posted.

    2. 11 Mart 2021 07:32 UTCresolved

      The issue has been resolved. We were facing error with our indexing cluster and that lead to increased 5xx for the API calls.

    Hosted Chef - Manage UI is not saving/loading attributes

    Başlangıç 2 Temmuz 2020 12:22 UTC · 3h 24m

    IssuesKüçük çaplı olay
    1. 2 Temmuz 2020 12:22 UTCinvestigating

      We are investigating an issue with Hosted Chef - Manage UI functionality. Please note this does not affect the Hosted Chef API and Knife functionality is still available.

    2. 2 Temmuz 2020 15:46 UTCresolved

      We have deployed a previous release of Manage to Hosted Chef to fix the UI bug until we can fix it in the latest version of manage.

    Elevated connection rate and 500's

    Başlangıç 16 Nisan 2020 23:06 UTC · 3h 31m

    OutageKritik olay
    1. 16 Nisan 2020 23:06 UTCinvestigating

      After upgrading PostgreSQL we are seeing database connections and CPU spikes. We're resizing the database to get more system resources and will provide additional updates as we have them.

    2. 17 Nisan 2020 00:00 UTCinvestigating

      We're investigating an unexpected elevation in fetches by the authz service from the database.

    3. 17 Nisan 2020 01:58 UTCinvestigating

      We're isolating the issue with authz service's database queries that is taking an abnormally long time to complete.

    4. 17 Nisan 2020 02:13 UTCinvestigating

      We've implemented a short term workaround to restore service. We're monitoring the service.

    5. 17 Nisan 2020 02:24 UTCinvestigating

      Traffic patterns and service have normalized to regular levels observed prior to the maintenance window. We will conduct an incident analysis and write up a blog post for this next week. Thank you for your patience and I'm sorry that this impacted your workflows.

    6. 17 Nisan 2020 02:37 UTCresolved

      This incident has been resolved.

    Increased supermarket errors

    Başlangıç 6 Şubat 2020 15:36 UTC · 7h 45m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Supermarket
    1. 6 Şubat 2020 15:36 UTCinvestigating

      We are investigating increased error rates and timeouts with supermarket.chef.io

    2. 6 Şubat 2020 17:56 UTCinvestigating

      We're investigating what is causing the load balancer to remove hosts sporadically.

    3. 6 Şubat 2020 21:26 UTCinvestigating

      The load balancers removing hosts sporadically was a symptom. We're continuing to investigate what appears to be regularly occuring spikes in cache gets at the :00 and :30 minute marks each hour.

    4. 6 Şubat 2020 22:04 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 6 Şubat 2020 23:21 UTCresolved

      This incident has been resolved.

    Increased error rates

    Başlangıç 10 Ocak 2020 01:12 UTC · 1h 41m

    IssuesKüçük çaplı olay
    1. 10 Ocak 2020 01:12 UTCinvestigating

      We are investigating increased error rates for Hosted Chef services

    2. 10 Ocak 2020 01:16 UTCmonitoring

      Backend services have stabilized, engineers are monitoring

    3. 10 Ocak 2020 02:53 UTCresolved

      This incident has been resolved.

    Hosted Chef Incident

    Başlangıç 10 Aralık 2019 17:01 UTC · 28m

    OutageKritik olay
    1. 10 Aralık 2019 17:01 UTCinvestigating

      We are investigating problems in the Hosted Chef backend. Unfortunately, we expect chef-client communications to be severely impacted at this time. We will post further info regularly, as we find it.

    2. 10 Aralık 2019 17:11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 10 Aralık 2019 17:28 UTCresolved

      This incident has been resolved.

    omnitruck services high error rate

    Başlangıç 10 Ekim 2019 07:00 UTC · 0m

    Pending
    1. 11 Ekim 2019 16:16 UTCresolved

      https://omnitruck.chef.io/install.sh serves up bootstrap scripts for use by unattended installs like autoscaling and `knife bootstrap ...` initiated bootstraps. We have become aware of an omnitruck.chef.io issue affecting downloads of the bootstrap install script from opscode.com/chef/install.sh as well. Please upgrade if running older chef-client/knife code that would point at opscode.com We expect the issue to have been cleared at 2019-10-11 8am Pacific US