Circleloop kesinti geçmişi

1. 28 Ağustos 2026 09:17 UTCidentified

   Bir sorunu tespit ettik ve şu anda bir çözüm uygulamak için çalışıyoruz. Başvurularda bozulan performansı gözlemliyoruz, bu da işaret ve durum güncellemelerini etkiliyor. Ayrıca, mevcut oldukları gibi daha fazla güncelleme sağlanacaktır.

2. 28 Ağustos 2026 09:51 UTCidentified

   Bu sorun için bir düzeltme üzerinde çalışmaya devam ediyoruz.

3. 28 Ağustos 2026 10:20 UTCmonitoring

   Bir düzeltme uygulandı ve sonuçları takip ediyoruz.

4. 28 Ağustos 2026 11:24 UTCresolved

   Bu olay çözüldü.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 28 Temmuz 2026 11:11 UTCinvestigating

   Şu anda bu konuyu araştırıyoruz.

2. 28 Temmuz 2026 11:15 UTCinvestigating

   Şu anda aramaların iOS ve Android'deki kullanıcılar için bağlantı kurmadığı bir sorunu araştırıyoruz. Aramaların Web App ve Masaüstü Uygulamaları üzerinde çalıştığını doğruladık.

3. 28 Temmuz 2026 12:17 UTCresolved

   Bu olay çözüldü.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 23 Temmuz 2026 11:50 UTCinvestigating

   Şu anda CircleLoop entegrasyonunu kurmak ve HubSpot ve Zoho içindeki arama ped entegrasyonlarına imza atmakla bir sorunu araştırıyoruz.

2. 24 Temmuz 2026 10:06 UTCmonitoring

   Bir düzeltme uygulandı ve şimdi sonuçları takip ediyoruz.

3. 27 Temmuz 2026 11:47 UTCresolved

   Bu olay çözüldü.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 20 Temmuz 2026 09:02 UTCinvestigating

   Bazı müşterilerin şu anda gelen çağrıları yapamadığını bildiriyoruz. İlk göstergeler bunun dış bir konu tarafından neden olabileceğini önerir, ancak nedenini doğrulamak için aktif olarak araştırıyoruz. Bu olay sırasında, bazı müşteriler hizmetlerinin askıya alındığını belirten mesajları alabilir. Lütfen bu mesajları görmezden gelin, soruşturmamıza devam ederken. Daha kısa sürede daha fazla bilgi mevcut olacak.

2. 20 Temmuz 2026 09:15 UTCinvestigating

   Bu konuyu araştırmaya devam ediyoruz.

3. 20 Temmuz 2026 09:23 UTCmonitoring

   Bir düzeltme uygulandı ve sonuçları takip ediyoruz.

4. 20 Temmuz 2026 09:34 UTCresolved

   This incident has been resolved.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 26 Mayıs 2026 12:55 UTCinvestigating

   Some users on older versions of the desktop app are unable to update to our newest version. Users will need to delete and reinstall the app - we are currently investigating the cause.

2. 26 Mayıs 2026 13:17 UTCidentified

   We have changed the auto updater so that it downloads the previous version, so no error messaging should appear now.

3. 2 Haziran 2026 12:27 UTCidentified

   We are continuing to work on a fix for this issue.

4. 2 Haziran 2026 12:27 UTCresolved

   The auto updater is working fine.

1. 4 Mart 2026 09:24 UTCidentified

   The issue has been identified and a fix is currently being implemented.

2. 31 Mart 2026 12:53 UTCresolved

   After a production deployment on 31.03.2026, this has now been resolved.

1. 27 Şubat 2026 10:29 UTCidentified

   The root cause has been identified, and the fix is currently undergoing testing.

2. 2 Mart 2026 12:23 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 3 Mart 2026 11:25 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 3 Mart 2026 11:28 UTCresolved

   This incident has been resolved.

1. 28 Ağustos 2025 09:37 UTCidentified

   We've identified an issue updating to the latest version of the Mac application (v4.21.7) from some of the previous CircleLoop versions. To work around this issue, please uninstall the Mac application and download the latest version from https://app.circleloop.com/download You may need to delete the cached data before reinstalling.

2. 15 Ekim 2025 14:57 UTCresolved

   This incident has been resolved.

1. 5 Ağustos 2025 10:39 UTCidentified

   We have identified an issue with receiving calls to mobile number on CircleLoop. This has been raised with our Mobile number provider. Updates to follow.

2. 5 Ağustos 2025 12:49 UTCresolved

   This incident has been resolved.

1. 30 Temmuz 2025 13:09 UTCinvestigating

   We are currently investigating this issue.

2. 30 Temmuz 2025 13:15 UTCinvestigating

   We are continuing to investigate this issue.

3. 30 Temmuz 2025 14:22 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 31 Temmuz 2025 13:20 UTCresolved

   This incident has been resolved.

1. 30 Temmuz 2025 10:05 UTCinvestigating

   We are currently investigating an issue in relation to reports around user status/presence not working correctly. In some cases this is affecting calls.

2. 30 Temmuz 2025 10:30 UTCinvestigating

   We are continuing to investigate this issue. On further investigation and testing, there appears to be no impact on incoming calls.

3. 30 Temmuz 2025 11:02 UTCinvestigating

   We are continuing to investigate this issue.

4. 30 Temmuz 2025 11:25 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 30 Temmuz 2025 11:39 UTCresolved

   This incident has been resolved.

1. 24 Temmuz 2025 12:39 UTCinvestigating

   We are currently receiving a higher number of tickets related to outbound call failures to EE numbers. EE has confirmed that they are currently investigating a P1 incident on their network, which is causing these failures, and is working to rectify the issue.

2. 25 Temmuz 2025 08:10 UTCresolved

   We have received response from EE that they believe the issue to now be resolved.

1. 3 Temmuz 2025 11:12 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 3 Temmuz 2025 12:17 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 3 Temmuz 2025 12:17 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 3 Temmuz 2025 13:30 UTCresolved

   This incident has been resolved. If you're still experiencing inbound call issues on you iOS device. Please ensure you've updated your app the latest version in the app store.

1. 17 Nisan 2025 10:19 UTCidentified

   We've identified an issue affecting our SMS service, resulting in degraded performance for outbound messages and intermittent issues receiving OTP (One-Time Password) messages from some providers. Our team is actively working to resolve the issue and restore full functionality. We will provide updates as we learn more.

2. 28 Ağustos 2025 09:34 UTCidentified

   We are continuing to work on a fix for this issue.

3. 28 Ağustos 2025 09:34 UTCresolved

   This incident has been resolved.

1. 1 Nisan 2025 13:13 UTCidentified

   We're aware of an issue affecting sign-ins following our latest release. Our team is actively investigating and working on a fix. We’ll provide updates as soon as we have more information. Thank you for your patience.

2. 1 Nisan 2025 13:19 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 1 Nisan 2025 13:34 UTCresolved

   This incident has been resolved.

1. 1 Nisan 2025 10:39 UTCinvestigating

   We're aware of an issue affecting sign-ins following our latest release. Our team is actively investigating and working on a fix. We’ll provide updates as soon as we have more information. Thank you for your patience.

2. 1 Nisan 2025 10:48 UTCinvestigating

   We are continuing to investigate this issue.

3. 1 Nisan 2025 10:52 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 1 Nisan 2025 11:02 UTCresolved

   This incident has been resolved.

1. 31 Ocak 2025 16:08 UTCidentified

   We're aware of issues with calls to the Republic of Ireland. The root cause lies with our rangeholder and is currently under investigation. Updates to follow.

2. 3 Şubat 2025 09:11 UTCresolved

   This incident has been resolved.

1. 18 Aralık 2024 16:11 UTCinvestigating

   We've been made aware of an issue which is causing degraded performance. Most notable symptoms: - extended time to sign in - activities not loading This is currently under investigation. Updates to follow.

2. 18 Aralık 2024 16:46 UTCinvestigating

   We are continuing to investigate this issue.

3. 18 Aralık 2024 17:03 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 18 Aralık 2024 17:16 UTCmonitoring

   A fix has been implemented, and we are monitoring the results. Please be aware that to resolve this issue, we've had to temporarily remove the call notes feature. You can save them on a call, but the app will not display them temporarily.

5. 19 Aralık 2024 09:20 UTCresolved

   This Incident has been resolved. Please be aware that to resolve this issue, we've had to temporarily remove the call notes feature. You can save them on a call, but the app will not display them temporarily.

1. 7 Ekim 2024 10:06 UTCidentified

   We've identified an issue meaning our billing emails are not being sent successfully. We're looking to fix this and emails not sent will be retried upon resolution.

2. 11 Ekim 2024 11:31 UTCresolved

   The mail issue has now been resolved and we are resending any invoices that may not have been received during the downtime.

1. 9 Eylül 2024 08:17 UTCidentified

   Apologies for any inconvenience. The circleloop support and porting inbox's ([email protected] & [email protected]) are currently down. For any support or porting inquiries please contact us by phone on 03330506070.

2. 9 Eylül 2024 11:55 UTCresolved

   This incident has been resolved.