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    77 ClassLink incidents · Ocak 2017 — official updates, affected components, duration and resolution details.

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    Intermittent 401 Hataları Google Updateing In on Devices Revision Google Update

    Başlangıç 8 Ekim 2026 18:11 UTC · 23h 13m

    IssuesKüçük çaplı olay
    1. 8 Ekim 2026 18:11 UTCidentified

      Google, 6 Ekim'de başlayan 154 ve 150 sürümden oluşan ve 20 Ekim tarafından tüm cihazlara ulaşmak bekleniyor. Bu güncellemenin bir 401 hatasına geri dönme girişimlerine neden olabileceğini tespit ettik. **Kim etkilenir:** Google'ı satın alan cihazlardaki kullanıcılar 150-156'i güncelledi. Her işaretten etkilenmez. Google'ın kimlik sağlayıcısı olduğu bölgeler için, bu hata kullanıcıların cihazı imzalamasını engelleyebilir. **Work around:** Bir kullanıcı 401 hatası görürse, sayfayı yenilemek veya cihazı yeniden başlatmayı ve tekrar imzalamayı deneyin. Bu sorunu çoğu durumda çözer. **Sonraki adımlar:** SınıfLink mühendisliği nedenini belirledi ve bir düzeltme geliştiriyor, bu da Cuma günü 9 Ekim'den daha sonra hazır olmayı bekliyoruz. Bu sayfayı düzeltmenin ne zaman dağıtıldığı veya herhangi bir değişiklik olup olmadığını güncelleyeceğiz. Hata için özür dileriz ve sabrınızı takdir ediyoruz. Eğer çalışma konusu çözmezse, lütfen SınıfLink Desteği ile iletişime geçin.

    2. 9 Ekim 2026 17:24 UTCresolved

      Google'ın 150, 154, 155 veya 156 aldığı cihazlarda imzalandığında Intermittent 401 hatalarına neden olan sorun çözülebilir. Etkilenen cihazlar üzerindeki oturumlar şimdi beklendiği gibi tamamlanıyor. Eğer veya kullanıcılarınız 401 hataları deneyimlemeye devam ederse, lütfen SınıfLink Desteği ile iletişime geçin, böylece hemen ona bakabiliriz. Bunu yaparken sabrınız için teşekkür ederiz.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    StartPad Login Issues

    Başlangıç 2 Temmuz 2026 12:08 UTC · 1h 14m

    IssuesKüçük çaplı olay
    1. 2 Temmuz 2026 12:08 UTCinvestigating

      Şu anda kullanıcı girişlerini etkileyen geçici konuların raporlarını araştırıyoruz. Ekibimiz, nedeni tanımlamak için aktif olarak çalışıyor. Burada daha kısa sürede daha fazla bilgi mevcut olduğu gibi güncellemeler yayınlayacağız.

    2. 2 Temmuz 2026 13:07 UTCmonitoring

      geçici giriş problemlerine neden olan sorun düzeltilmiştir. istikrar sağlamak için durumu izlemeye devam ediyoruz. Sorunun tamamen çözüleceğine emin olduğumuzda başka bir güncelleme yayınlayacağız.

    3. 2 Temmuz 2026 13:07 UTCidentified

      Sorunun kullanıcılar için geçici giriş problemlerine neden olduğunu tespit ettik. Ekibimiz aktif olarak bir düzeltme üzerinde çalışıyor. Burada daha kısa sürede daha fazla bilgi mevcut olduğu gibi güncellemeler yayınlayacağız.

    4. 2 Temmuz 2026 14:05 UTCresolved

      Geçici giriş problemlerine neden olan sorun çözüldü. Giriş işlevselliği normale geri döndü. Sabrınız için teşekkür ederiz.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    StartPad Login Issues

    Başlangıç 2 Temmuz 2026 12:07 UTC · 1h 16m

    Pending
    Etkilenen bileşenler
    Active Directory IntegrationAzure IntegrationMy AppsMy ClassesGoogle IntegrationMy Files
    1. 2 Temmuz 2026 12:07 UTCinvestigating

      Şu anda kullanıcı girişlerini etkileyen geçici konuların raporlarını araştırıyoruz. Ekibimiz, nedeni tanımlamak için aktif olarak çalışıyor. Burada daha kısa sürede daha fazla bilgi mevcut olduğu gibi güncellemeler yayınlayacağız.

    2. 2 Temmuz 2026 12:32 UTCidentified

      Sorunun kullanıcılar için geçici giriş problemlerine neden olduğunu tespit ettik. Ekibimiz aktif olarak bir düzeltme üzerinde çalışıyor. Burada daha kısa sürede daha fazla bilgi mevcut olduğu gibi güncellemeler yayınlayacağız.

    3. 2 Temmuz 2026 12:42 UTCmonitoring

      geçici giriş problemlerine neden olan sorun düzeltilmiştir. istikrar sağlamak için durumu izlemeye devam ediyoruz. Sorunun tamamen çözüleceğine emin olduğumuzda başka bir güncelleme yayınlayacağız.

    4. 2 Temmuz 2026 13:22 UTCresolved

      Geçici giriş problemlerine neden olan sorun çözüldü. Giriş işlevselliği normale geri döndü. Sabrınız için teşekkür ederiz.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    LaunchPad Login Issues

    Başlangıç 1 Haziran 2026 13:14 UTC · 2h 27m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Active Directory IntegrationAzure IntegrationGoogle Integration
    1. 1 Haziran 2026 13:14 UTCinvestigating

      Users are experiencing issues logging into LaunchPad. We are currently investigating and will provide an update as soon as possible.

    2. 1 Haziran 2026 13:27 UTCinvestigating

      We are continuing to investigate this issue.

    3. 1 Haziran 2026 14:31 UTCidentified

      We believe we have identified the issue and are working on a resolution.

    4. 1 Haziran 2026 15:24 UTCmonitoring

      We believe we have identified and resolved the issue. We will continue to monitor the ensure the issue is fully resolved.

    5. 1 Haziran 2026 15:41 UTCresolved

      This incident has been resolved.

    Intermittent DUO MFA authentication errors

    Başlangıç 19 Mayıs 2026 12:44 UTC · 1d 0h

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Active Directory IntegrationAzure IntegrationGoogle Integration
    1. 19 Mayıs 2026 12:44 UTCinvestigating

      We are currently investigating intermittent DUO MFA authentication errors affecting some users at login. Our team is actively working on a resolution and will provide updates as they become available. We apologize for the inconvenience.

    2. 19 Mayıs 2026 15:06 UTCidentified

      We have identified the issue and we are working on implementing a fix for the DUO authentication errors.

    3. 19 Mayıs 2026 20:42 UTCidentified

      Update: We are actively working with DUO support on this issue. DUO has identified a potential cause and we are collaborating on a resolution. We will post updates as more information becomes available.

    4. 20 Mayıs 2026 11:32 UTCmonitoring

      The DUO MFA errors appear to have subsided. We are awaiting confirmation from DUO that a fix has been successfully applied and will post a final update once confirmed.

    5. 20 Mayıs 2026 13:41 UTCresolved

      The DUO MFA authentication errors have been resolved. Thank you for your patience while we worked with DUO to resolve the issue.

    Roster Server Import Settings Issue

    Başlangıç 10 Nisan 2026 12:44 UTC · 7h 34m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Roster Server
    1. 10 Nisan 2026 12:44 UTCinvestigating

      We are currently investigating an issue where some tenants are experiencing missing thresholds and settings in Roster Server. This issue is not affecting all tenants. Our team is actively working to identify the cause. If you notice any settings have been turned off, please do not turn them back on or re-run imports as this may result in data loss. We will provide updates as more information becomes available.

    2. 10 Nisan 2026 12:55 UTCinvestigating

      *Update* - All Roster Servers have been moved into maintenance mode to prevent any further settings changes while our team investigates. We will provide updates as more information becomes available. We apologize for the inconvenience.

    3. 10 Nisan 2026 14:56 UTCidentified

      We have identified the cause of the issue affecting some tenants experiencing missing thresholds and settings in Roster Server. Our team is actively working on a resolution.

    4. 10 Nisan 2026 19:37 UTCmonitoring

      A fix has been deployed for the issue affecting some tenants experiencing missing thresholds and settings in Roster Server. We are actively monitoring to confirm the issue is fully resolved.

    5. 10 Nisan 2026 20:18 UTCresolved

      This issue has been resolved. Affected tenants should now see their thresholds and settings restored in Roster Server.

    Assigned Applications Not Displaying for Some Users

    Başlangıç 18 Şubat 2026 20:30 UTC · 0m

    Pending
    1. 18 Şubat 2026 22:06 UTCresolved

      At approximately 3:30 PM EST today, we identified an issue that caused some users to not see their assigned applications in LaunchPad. Our team began investigating immediately, identified the root cause, and implemented a fix. This issue has now been resolved, and assigned applications should be visible as expected. We apologize for any inconvenience this may have caused and appreciate your patience.

    LaunchPad Authentication/Logins

    Başlangıç 20 Ocak 2026 16:51 UTC · 38m

    OutageKritik olay
    Etkilenen bileşenler
    Active Directory IntegrationAzure IntegrationMy AppsGoogle Integration
    1. 20 Ocak 2026 16:51 UTCinvestigating

      We are currently experiencing an issue with ClassLink LaunchPad logins and within MyApps. We are aware of the issue and are actively investigating the issue.

    2. 20 Ocak 2026 17:08 UTCmonitoring

      All services should be restored. We are currently monitoring the situation.

    3. 20 Ocak 2026 17:29 UTCresolved

      This incident has been resolved.

    Elevated errors with SAML IdP

    Başlangıç 9 Ocak 2026 12:24 UTC · 4h 38m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    My Apps
    1. 9 Ocak 2026 12:24 UTCinvestigating

      We are currently experiencing elevated errors with the SAML IdP. Our team is actively investigating and will provide updates as more information becomes available.

    2. 9 Ocak 2026 14:52 UTCmonitoring

      A fix has been implemented for the issue related to the SAML IdP and we are monitoring the results.

    3. 9 Ocak 2026 15:01 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 9 Ocak 2026 17:02 UTCresolved

      This incident has been resolved.

    My Apps Login Issues

    Başlangıç 27 Ekim 2025 22:06 UTC · 38m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    My Apps
    1. 27 Ekim 2025 22:06 UTCinvestigating

      We are currently aware of issues surrounding logging in to My Apps. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We’ll provide updates as more information becomes available. Thank you for your patience and understanding.

    2. 27 Ekim 2025 22:24 UTCmonitoring

      We’ve identified and resolved the issue affecting My Apps. The service should now be fully restored, and our team is monitoring closely to ensure continued stability. Thank you for your patience while we worked to resolve this.

    3. 27 Ekim 2025 22:44 UTCresolved

      This incident has been resolved.

    ClassLink Sign In Issues Due to Amazon AWS

    Başlangıç 20 Ekim 2025 11:14 UTC · 12h 50m

    OutageKritik olay
    Etkilenen bileşenler
    Active Directory IntegrationAzure IntegrationGoogle Integration
    1. 20 Ekim 2025 11:14 UTCinvestigating

      Amazon AWS, a service that integrates with ClassLink, is currently experiencing an issue affecting users in the US-East region. This outage may impact users’ ability to log in to ClassLink. Our team is actively monitoring the situation and will share updates as they become available.

    2. 20 Ekim 2025 11:38 UTCidentified

      Amazon AWS has identified the root cause of the issue. Services, such as signing into ClassLink, may slowly start functioning as expected again. ClassLink is currently monitoring the situation.

    3. 20 Ekim 2025 12:36 UTCmonitoring

      We are aware of an ongoing AWS service disruption that is impacting signing in to ClassLink. AWS has reported substantial improvement in one of the affected Availability Zones and is working to apply the fix across remaining zones. We are closely monitoring the situation and will continue to provide updates as AWS implements full recovery.

    4. 20 Ekim 2025 15:28 UTCmonitoring

      We continue to experience issues scaling our services due to an ongoing AWS outage affecting multiple systems. According to AWS, the problem originated within the EC2 internal network. Our team remains actively engaged with AWS as they work to identify and implement mitigations. We will continue to provide updates as more information becomes available. At this time, we do not have an ETA of when services will be restored. Thank you for your continued patience as we monitor and respond to this issue.

    5. 20 Ekim 2025 17:50 UTCmonitoring

      AWS continues to work on mitigating network issues that are affecting multiple services, including those used by ClassLink. They are validating a fix for EC2 instance launch failures and plan to deploy it to the first Availability Zone once it has been confirmed safe to do so. While progress is being made, we are still unable to fully scale our services at this time. We remain in close contact with AWS as they implement recovery steps and will provide another update once more information becomes available. Thank you for your patience as we continue to monitor this situation closely.

    6. 20 Ekim 2025 19:46 UTCmonitoring

      We are seeing significant recovery across most ClassLink services following the AWS outage. However, some SAML 1.0 applications and console are still experiencing issues. Our team is actively investigating and working toward full restoration. We will continue to monitor the situation closely and provide additional updates as more information becomes available. Thank you for your continued patience.

    7. 20 Ekim 2025 22:01 UTCmonitoring

      All ClassLink services have been restored. We will continue to monitor over the next hour to ensure all services remain fully operational.

    8. 21 Ekim 2025 00:04 UTCresolved

      All ClassLink services have been restored and are fully operational.

    Monitoring Google Login Issues

    Başlangıç 18 Eylül 2025 15:41 UTC · 1h 5m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Google Integration
    1. 18 Eylül 2025 15:41 UTCinvestigating

      Google, which is used by some to login to ClassLink, is currently experiencing an outage. This is primarily impacting Chromebooks. We will let you know when this issue is resolved by Google.

    2. 18 Eylül 2025 16:14 UTCmonitoring

      Google has identified the cause of the issue and pushed a fix out at 11:30am EST. We are continuing to monitor the situation.

    3. 18 Eylül 2025 16:46 UTCresolved

      This issue should now be resolved. For further details and ongoing updates from Google, please view their incident report here: https://www.google.com/appsstatus/dashboard/incidents/5V5yK8N8heBKnmdqS1eW

    Intermittent Login Issues

    Başlangıç 18 Ağustos 2025 11:00 UTC · 0m

    Pending
    1. 18 Ağustos 2025 12:39 UTCresolved

      ClassLink experienced intermittent login issues. The issue was quickly identified, and all login and SSO functionality has been successfully restored.

    LaunchPad - Bad Gateway Error

    Başlangıç 8 Ağustos 2025 11:54 UTC · 47m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Active Directory IntegrationAzure IntegrationGoogle Integration
    1. 8 Ağustos 2025 11:54 UTCinvestigating

      We've received reports that users are unable to access LaunchPad. We are working to remedy and monitor the situation.

    2. 8 Ağustos 2025 12:15 UTCmonitoring

      Login functionality has been restored, and we are monitoring the system. Thank you for your patience.

    3. 8 Ağustos 2025 12:42 UTCresolved

      Login functionality has been fully restored.

    LaunchPad Password Locker Issue

    Başlangıç 15 Temmuz 2025 14:58 UTC · 5h 22m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    My Apps
    1. 15 Temmuz 2025 14:58 UTCinvestigating

      We're investigating an issue where some password locker applications are returning an "Invalid Application" error message upon launch.

    2. 15 Temmuz 2025 16:31 UTCidentified

      The issue has been identified, and a fix is being implemented.

    3. 15 Temmuz 2025 19:56 UTCmonitoring

      A fix has been implemented. We are monitoring password locker functionality.

    4. 15 Temmuz 2025 20:20 UTCresolved

      This incident has been resolved.

    Logging into ClassLink with Google or Entra

    Başlangıç 11 Nisan 2025 12:32 UTC · 3h 15m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Azure IntegrationGoogle Integration
    1. 11 Nisan 2025 12:32 UTCinvestigating

      We've received reports that some users are unable to log in to ClassLink via Google or Entra. We are currently investigating.

    2. 11 Nisan 2025 13:10 UTCidentified

      We have identified the issue and have determined some Google-integrated districts were affected. All Entra and Active Directory integrations were not impacted. We are currently implementing a resolution.

    3. 11 Nisan 2025 13:43 UTCmonitoring

      A fix has been implemented. We are continuing to monitor all Google logins.

    4. 11 Nisan 2025 15:47 UTCresolved

      This incident has been resolved.

    My Apps - Folders Renamed

    Başlangıç 5 Şubat 2025 17:18 UTC · 6h 3m

    Pending
    Etkilenen bileşenler
    My Apps
    1. 5 Şubat 2025 17:18 UTCinvestigating

      ClassLink is aware of an issue where folders have been renamed. While this does not impact overall system functionality, our developers are actively working on a resolution. We appreciate your patience and will provide updates as soon as possible.

    2. 5 Şubat 2025 17:20 UTCinvestigating

      We are continuing to investigate this issue.

    3. 5 Şubat 2025 18:30 UTCidentified

      We identified an issue with a recent update that caused some folders to be renamed. The update has been reverted, and we are actively restoring folder names. This process will be completed tonight. Thank you for your patience!

    4. 5 Şubat 2025 23:21 UTCresolved

      Folder names have been restored. However, there is a small percantage of folders that need to be addressed - additional instructions will be provided to those impacted.

    LaunchPad Intermittent Login Issue

    Başlangıç 6 Ocak 2025 15:13 UTC · 10h 8m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Active Directory IntegrationAzure IntegrationGoogle Integration
    1. 6 Ocak 2025 15:13 UTCidentified

      A subset of users are experiencing intermittent issues with group sync which can cause login issues into LaunchPad. Our teams have identified the issue and are actively working on a fix.

    2. 6 Ocak 2025 15:49 UTCidentified

      We have identified a fix for the issue and its impact is extremely limited. Due to its nature, the fix will be implemented after hours to minimize disruption. We apologize for the inconvenience.

    3. 7 Ocak 2025 00:47 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 7 Ocak 2025 01:22 UTCresolved

      The issue affecting group sync and subsequent logins has been resolved. Thank you for your continued patience.

    Roster Server Import Issue

    Başlangıç 5 Aralık 2024 16:26 UTC · 1h 44m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Roster Server
    1. 5 Aralık 2024 16:26 UTCinvestigating

      We’re investigating an issue that is limited in scope to the roster server, which may have caused a small percentage of imports to fail or report. There is no impact to users and launchpad and single sign on continue to work as expected.

    2. 5 Aralık 2024 16:45 UTCmonitoring

      The issue has been addressed. Import functionality has been restored for all servers, and we are monitoring the results.

    3. 5 Aralık 2024 18:09 UTCresolved

      This issue has been resolved.

    410 Error - LaunchPad with AD Integration

    Başlangıç 30 Kasım 2024 14:47 UTC · 24m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Active Directory Integration
    1. 30 Kasım 2024 14:47 UTCinvestigating

      A LaunchPad login issue has been identified affecting a subset of customers. Users may receive a 410 Error message when attempting to log in to ClassLink with their active directory credentials. We are investigating and will post updates as soon as possible.

    2. 30 Kasım 2024 15:03 UTCmonitoring

      The issue has been addressed. Login functionality has been restored, and we are monitoring the results.

    3. 30 Kasım 2024 15:10 UTCresolved

      This incident has been resolved.