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    Clearsale kesinti geçmişi

    16 Clearsale incidents · Şubat 2025 — official updates, affected components, duration and resolution details.

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    Shopify Order Integration Issue

    Başlangıç 14 Eylül 2026 20:41 UTC · 6h 3m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Shopify
    1. 14 Eylül 2026 20:41 UTCinvestigating

      Şu anda SAP eTicaret platformundan siparişlerin entegrasyonunu etkileyen bir sorun yaşıyoruz. Sonuç olarak, yeni yerleştirilen bazı siparişler gecikebilir veya alt uç sistemlerle doğru senkronize edilemez. Teknik ekibimiz konuyu aktif olarak araştırıyor ve normal hizmeti mümkün olduğunca çabuk geri yüklemek için çalışıyor. Daha fazla bilgi için daha fazla güncelleme sağlayacağız. Herhangi bir rahatsızlıktan özür dileriz ve sabrınızı takdir ederiz.

    2. 15 Eylül 2026 02:45 UTCresolved

      Bu olay çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    [API hesaplar ClearSale] Degraded Performans

    Başlangıç 10 Eylül 2026 13:41 UTC · 22m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    API
    1. 10 Eylül 2026 13:41 UTCinvestigating

      Şu anda Hesap API'sini etkileyen bir olay araştırıyoruz, bu da sipariş entegrasyon sürecini veritabanımıza etkiliyor. Sonuç olarak, bazı siparişler işlemede gecikmeler yaşayabilir, senkronizasyon veya düşük sistemlerde başarılı kayıt yaşayabilir. Ekibimiz normal hizmeti mümkün olduğunca çabuk geri yüklemek için çalışıyor.

    2. 10 Eylül 2026 14:03 UTCresolved

      Bu olay çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Woocommerce/Bigcomerce - Instability in order status updates

    Başlangıç 14 Ağustos 2026 16:25 UTC · 29m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    WooCommerceBigCommerce
    1. 14 Ağustos 2026 16:25 UTCinvestigating

      We are currently experiencing instability affecting WooCommerce/BigCommerce order status updates. Our technical team is actively working to analyze and resolve the issue in order to restore normal operations as soon as possible.

    2. 14 Ağustos 2026 16:54 UTCresolved

      We are pleased to inform you that our technical team has addressed the issue, and the application is now functioning normally. If the problem occurs again, please contact our support team via email at [email protected]

    Backlog of orders in the analyzer

    Başlangıç 13 Ağustos 2026 18:17 UTC · 58m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    API
    1. 13 Ağustos 2026 18:17 UTCinvestigating

      We would like to inform you that we are experiencing a period of instability with the analyzer, and our technical team is actively working to analyze and resolve the issue in order to restore normal operations as soon as possible.

    2. 13 Ağustos 2026 18:35 UTCinvestigating

      We are continuing to investigate this issue.

    3. 13 Ağustos 2026 19:16 UTCresolved

      We would like to inform you that our team has worked to normalize and correct this incident scenario. If you notice anything unusual, please contact our support team at [email protected].

    Instability in Azure order status update

    Başlangıç 28 Temmuz 2026 14:46 UTC · 1h 20m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Shopify
    1. 28 Temmuz 2026 14:46 UTCinvestigating

      Şu anda Azure sipariş durumu güncelleştirmeleri ile ilgili istikrarsızlık yaşıyoruz. Teknik ekibimiz, normal işlemleri mümkün olduğunca çabuk restore etmek için konuyu analiz etmek ve çözmek için aktif olarak çalışmaktadır.

    2. 28 Temmuz 2026 16:05 UTCresolved

      Teknik ekibimizin konuyu ele geçirdiğini bildirmekten mutluluk duyuyoruz ve uygulama artık normal olarak çalışıyor. Eğer sorun tekrar ortaya çıkarsa, lütfen destek ekibiyle e-posta yoluyla iletişime geç[email protected]

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Shopify - Order Analysis

    Başlangıç 17 Haziran 2026 14:10 UTC · 3h 56m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Shopify
    1. 17 Haziran 2026 14:10 UTCinvestigating

      We've identified a degradation in the analysis of orders originating from the Shopify plugin. Our technical team is already working to restore service as quickly as possible.

    2. 17 Haziran 2026 14:13 UTCinvestigating

      We are continuing to investigate this issue.

    3. 17 Haziran 2026 14:39 UTCmonitoring

      Our teams worked on the analysis and resolution of the incident. At the moment, the service has been normalized and remains under monitoring.

    4. 17 Haziran 2026 18:06 UTCresolved

      This incident has been resolved.

    No access to the Client Portal

    Başlangıç 15 Ocak 2026 17:45 UTC · 2h 49m

    OutageKritik olay
    Etkilenen bileşenler
    Client Portal
    1. 15 Ocak 2026 17:45 UTCinvestigating

      We are investigating an issue affecting our customers connecting to the Client Portal tool. As soon as we have news, we will communicate.

    2. 15 Ocak 2026 20:33 UTCinvestigating

      This incident has been resolved.

    3. 15 Ocak 2026 20:33 UTCresolved

      This incident has been resolved.

    Instability in Shopify order integration

    Başlangıç 17 Aralık 2025 19:30 UTC · 0m

    Pending
    1. 18 Aralık 2025 19:12 UTCresolved

      Our Shopify app experienced an instability in the integration of some orders late yesterday afternoon (December 17, 2025). Our team acted promptly and the integration was normalized yesterday.

    Client Portal Out of Service.

    Başlangıç 29 Ekim 2025 18:04 UTC · 3h 51m

    OutageKritik olay
    Etkilenen bileşenler
    Client Portal
    1. 29 Ekim 2025 18:04 UTCinvestigating

      The Client Portal is currently down due to a Global Front Door issue with Microsoft Azure. We are closely monitoring the situation and waiting for Azure services to be restored so the portal can come back online. Azure status page: https://azure.status.microsoft/pt-br/status

    2. 29 Ekim 2025 21:55 UTCresolved

      The Client Portal is back online.

    No access to the Client Portal

    Başlangıç 14 Ekim 2025 23:04 UTC · 2h 15m

    OutageKritik olay
    Etkilenen bileşenler
    Client Portal
    1. 14 Ekim 2025 23:04 UTCinvestigating

      We are investigating an issue affecting our customers connecting to the Client Portal tool. As soon as we have news, we will communicate.

    2. 15 Ekim 2025 01:19 UTCresolved

      This incident has been resolved.

    [Shopify] Fraud diagnostic status update outage

    Başlangıç 16 Haziran 2025 14:23 UTC · 1h 25m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Shopify
    1. 16 Haziran 2025 14:23 UTCidentified

      We are currently experiencing an outage with our Shopify plugin, in which the ClearSale fraud diagnostic status of the orders is not being updated on Shopify. The responsible team is already working to fix the issue.

    2. 16 Haziran 2025 15:48 UTCresolved

      The responsible team worked to normalize the update of ClearSale's fraud diagnosis status

    Shopify - integration outage

    Başlangıç 9 Mayıs 2025 13:11 UTC · 7m

    OutageKritik olay
    Etkilenen bileşenler
    Shopify
    1. 9 Mayıs 2025 13:11 UTCinvestigating

      We are currently experiencing a technical issue with our Shopify application. Our team is already working to solve it

    2. 9 Mayıs 2025 13:18 UTCinvestigating

      The problem was solved.

    3. 9 Mayıs 2025 13:18 UTCresolved

      This incident has been resolved.

    Problem updating order status for Shopify

    Başlangıç 31 Mart 2025 13:58 UTC · 1h 40m

    OutageKritik olay
    Etkilenen bileşenler
    Shopify
    1. 31 Mart 2025 13:58 UTCidentified

      We currently are experiencing an issue with Shopify's status update, we are investigating and a solution should be implemented very soon.

    2. 31 Mart 2025 15:39 UTCresolved

      This incident has been resolved.

    Problem with Shopify order integration.

    Başlangıç 13 Mart 2025 20:09 UTC · 0m

    Pending
    1. 13 Mart 2025 20:24 UTCresolved

      We had an outage in one of our technology park resources that affected the receipt of some orders related to customers using Shopify.

    Webhook service unavailability

    Başlangıç 12 Şubat 2025 13:30 UTC · 5h 45m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Webhooks
    1. 12 Şubat 2025 18:23 UTCidentified

      Our technical team has identified an issue affecting our webhook component. We are working to resolve the issue

    2. 12 Şubat 2025 18:24 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 12 Şubat 2025 19:15 UTCresolved

      This incident has been resolved.

    No access to the Client Portal

    Başlangıç 11 Şubat 2025 16:59 UTC · 31m

    OutageKritik olay
    Etkilenen bileşenler
    Client Portal
    1. 11 Şubat 2025 16:59 UTCinvestigating

      We are investigating an issue affecting our customers connecting to the Client Portal tool. As soon as we have news, we will communicate.

    2. 11 Şubat 2025 17:30 UTCresolved

      Our technical team has already normalized the problem accessing the Client Portal tool