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    Cloudapp kesinti geçmişi

    50 Cloudapp incidents · Haziran 2017 — official updates, affected components, duration and resolution details.

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    Increased error rates with workflow automations

    Başlangıç 20 Ekim 2025 16:16 UTC · 8h 39m

    Pending
    Etkilenen bileşenler
    Website
    1. 20 Ekim 2025 16:16 UTCinvestigating

      We're experiencing an elevated level of issues caused by our upstream workflow provider. Many supported integrations are affected by this outage. Some webhooks and app events may not be sending data while the outage persists. We do not expect any data loss.

    2. 20 Ekim 2025 16:17 UTCmonitoring

      Issue was identified as coming from an upstream cloud service (AWS). We are monitoring the situation.

    3. 20 Ekim 2025 19:02 UTCmonitoring

      We are currently experiencing an issue with thumbnail loading, which appears to be related to an ongoing AWS incident. Our team is actively monitoring the situation and will provide updates as they become available.

    4. 21 Ekim 2025 00:55 UTCresolved

      This incident has been resolved.

    Marketing Websites (Zight & GetCloudApp.com) Unavailable

    Başlangıç 2 Mayıs 2023 20:15 UTC · 3h 57m

    OutageKritik olay
    Etkilenen bileşenler
    WebsiteViewerAPI
    1. 2 Mayıs 2023 21:03 UTCmonitoring

      An upstream provider to Zight is having a regional outage that is affecting our www.zight.com & www.getcloudapp.com domains. The issue is known to the upstream provider, and they are working towards a fix. As a Zight (formerly CloudApp) user, your access to our core product, core API, and dashboard should not be interrupted and this only affects our marketing pages. You can continue to access the core product at https://share.getcloudapp.com/dashboard

    2. 3 Mayıs 2023 01:12 UTCresolved

      Resolved and now experiencing peak performance

    Degraded performance

    Başlangıç 24 Nisan 2023 15:00 UTC · 0m

    IssuesKüçük çaplı olay
    1. 24 Nisan 2023 16:49 UTCresolved

      This incident has been resolved.

    Degraded performance

    Başlangıç 8 Kasım 2022 15:00 UTC · 1h 28m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    ViewerAPI
    1. 8 Kasım 2022 16:22 UTCmonitoring

      We have an ongoing incident on the 3rd party system. We are monitoring the situation.

    2. 8 Kasım 2022 16:28 UTCresolved

      This incident has been resolved.

    cl.ly domain interruption

    Başlangıç 17 Mayıs 2022 14:17 UTC · 0m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Viewer
    1. 17 Mayıs 2022 14:17 UTCresolved

      The SSL certificate for the domain cl.ly had a successful but delayed renewal. The domain should now be fully accessible. This may have affected a small subset of customers.

    Custom domain misconfiguration

    Başlangıç 26 Nisan 2022 14:00 UTC · 0m

    Pending
    1. 26 Nisan 2022 15:11 UTCresolved

      A misconfiguration set for custom domain accounts caused specific accounts to be inaccessible due to a gateway timeout

    API Degredation

    Başlangıç 31 Mart 2022 19:30 UTC · 0m

    Pending
    1. 11 Nisan 2022 15:34 UTCresolved

      The incident was caused by an increase in traffic due to one of our customers performed a high load security scan. Users were unable to upload captures or view recorded screencasts. Some users were unable to view content on the web.

    API Degredation

    Başlangıç 1 Mart 2022 08:00 UTC · 30d 23h

    Pending
    1. 11 Nisan 2022 15:39 UTCresolved

      The incident was caused by an increase in traffic due to one of our customers performed a high load security scan. Users were unable to upload captures or view recorded screencasts. Some users were unable to view content on the web.

    There may be residual issues with CloudApp after our infrastructure provider, AWS, has had issues today.

    Başlangıç 7 Aralık 2021 18:18 UTC · 9h 30m

    Pending
    Etkilenen bileşenler
    WebsiteViewerAPI
    1. 7 Aralık 2021 18:18 UTCmonitoring

      We are monitoring the platform.

    2. 8 Aralık 2021 03:48 UTCresolved

      This incident has been resolved.

    Our hosting provider, AWS, is currently down/unavailable

    Başlangıç 7 Aralık 2021 16:10 UTC · 2h 7m

    OutageKritik olay
    Etkilenen bileşenler
    WebsiteViewerAPI
    1. 7 Aralık 2021 16:10 UTCmonitoring

      We are monitoring the situation and expect that it will be available and resolved again very quickly.

    2. 7 Aralık 2021 16:10 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 7 Aralık 2021 18:17 UTCresolved

      This incident has been resolved and AWS infrastructure is now back & operational.

    We are experiencing elevated error rates

    Başlangıç 9 Ağustos 2021 15:17 UTC · 2h 38m

    Pending
    Etkilenen bileşenler
    WebsiteViewerAPI
    1. 9 Ağustos 2021 15:17 UTCidentified

      We are currently investigating the issue

    2. 9 Ağustos 2021 17:55 UTCresolved

      This incident has been resolved.

    Slow loading in viewer and website

    Başlangıç 20 Nisan 2021 15:23 UTC · 54m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    WebsiteViewer
    1. 20 Nisan 2021 15:23 UTCinvestigating

      We are currently investigating this issue.

    2. 20 Nisan 2021 16:16 UTCresolved

      This incident has been resolved.

    Experiencing downtime

    Başlangıç 22 Şubat 2021 18:58 UTC · 6m

    OutageKritik olay
    Etkilenen bileşenler
    API
    1. 22 Şubat 2021 18:58 UTCinvestigating

      We are currently investigating this issue.

    2. 22 Şubat 2021 19:05 UTCresolved

      This incident has been resolved.

    Viewer outage

    Başlangıç 19 Şubat 2021 16:55 UTC · 30m

    Pending
    Etkilenen bileşenler
    Viewer
    1. 19 Şubat 2021 16:55 UTCinvestigating

      We are currently investigating this issue.

    2. 19 Şubat 2021 17:24 UTCinvestigating

      We are continuing to investigate this issue.

    3. 19 Şubat 2021 17:25 UTCresolved

      This incident has been resolved.

    Upload performance issue.

    Başlangıç 6 Ocak 2021 17:40 UTC · 4h 30m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    API
    1. 6 Ocak 2021 17:40 UTCinvestigating

      We are currently investigating this issue.

    2. 6 Ocak 2021 22:09 UTCinvestigating

      We are continuing to investigate this issue.

    3. 6 Ocak 2021 22:09 UTCresolved

      This incident has been resolved.

    Google Authentication Down

    Başlangıç 15 Temmuz 2020 19:03 UTC · 1h 21m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Website
    1. 15 Temmuz 2020 19:03 UTCinvestigating

      We are currently investigating an issue with Google authetication. It is partially affecting users and redirecting them to a error page.

    2. 15 Temmuz 2020 20:24 UTCresolved

      We diagnosed and pulled back an update to the website and now it's working!

    Web Viewer & Upload

    Başlangıç 12 Haziran 2020 16:50 UTC · 34m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Viewer
    1. 12 Haziran 2020 16:50 UTCinvestigating

      We are experiencing some temporary issues with upload and web viewer.

    2. 12 Haziran 2020 16:50 UTCinvestigating

      We are continuing to investigate this issue.

    3. 12 Haziran 2020 17:14 UTCmonitoring

      The situation was caused by an acting out deploy. We've taken back that deploy and monitoring the situation.

    4. 12 Haziran 2020 17:24 UTCresolved

      We have seen that viewer & upload are fully operational now.

    Google Sign-in

    Başlangıç 19 Mayıs 2020 18:39 UTC · 48m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Website
    1. 19 Mayıs 2020 18:39 UTCinvestigating

      We are currently investigating an issue with Google sign-in. Currently, it is not logging in and redirecting to the login page.

    2. 19 Mayıs 2020 18:39 UTCinvestigating

      We are continuing to investigate this issue.

    3. 19 Mayıs 2020 19:27 UTCresolved

      We've identified the issue, and sent a fix. :)

    Elevated API Errors

    Başlangıç 27 Mart 2020 16:00 UTC · 9m

    IssuesKüçük çaplı olay
    1. 27 Mart 2020 16:00 UTCinvestigating

      We're experiencing an elevated level of API errors and are currently looking into the issue.

    2. 27 Mart 2020 16:10 UTCresolved

      This incident has been resolved.

    Elevated API Errors

    Başlangıç 24 Mart 2020 15:59 UTC · 1m

    Pending
    Etkilenen bileşenler
    WebsiteViewerAPI
    1. 24 Mart 2020 15:59 UTCinvestigating

      We're experiencing an elevated level of API errors and are currently looking into the issue.

    2. 24 Mart 2020 16:00 UTCresolved

      Resolved and now experiencing peak performance