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We are currently experiencing delays processing withdrawals for BDXN, USDT, USDC, ETH, CSPR, SUI, BTC, and other assets. Some withdrawals may remain in a pending state longer than expected. Our team is investigating and working to restore normal processing.

Our team has identified the root cause and is working to restore normal processing as quickly as possible.

This incident has been resolved.

We are investigating an issue causing delays in USDT deposits being credited to balances. Deposits may take longer than usual to appear.

This incident has been resolved.

We are currently investigating this issue.

This incident has been resolved.

Our custodian will undergo scheduled maintenance to support the upcoming Polkadot Asset Hub migration. This migration moves core network functions from the Polkadot Relay Chain to the Asset Hub. Maintenance is scheduled between 7:00 AM and 7:00 PM UTC on November 4, 2025. DOT Deposits and Withdrawals will be temporarily disabled until maintenance is finished.

This incident has been resolved.

Deposits and Withdrawals may be disrupted for certain assets: AXL, wAXL, CYBER, NEON, and ROSE.

This incident has been resolved.

Affected assets include, but are not limited to, USDT, USDC, SOL and ETH. We are monitoring the situation and awaiting updates from our custodian.

This incident has been resolved.

We’re currently investigating an outage affecting parts of our platform. Some features may be slow or delayed.

This incident has been resolved.

We are currently investigating this issue.

This incident has been resolved.

FIL Deposits, Withdrawals, and Trading are temporarily disabled for unscheduled maintenance. We apologize for any inconvenience.

Unscheduled maintenance for FIL has been completed. Deposits, Withdrawals, and Trading have all been enabled.

We are currently investigating this issue.

NIL withdrawal has been enabled

STX, CSPR, and SEI withdrawals have been enabled.

AXL withdrawals will not be re-enabled, as we are migrating all AXL to wAXL.

We are currently investigating a syncing issue that is causing PEAQ and MINA deposits to take longer than expected to process.

This incident has been resolved.

SOL, DOT, and ICP deposits have been temporarily disabled while we investigate a syncing issue with our custodian.

The syncing issue is impacting both Deposits and Withdrawals for all three assets. To simplify status updates, we are resolving this deposit status and merging it with the active withdrawal status. Please note that the issue is still ongoing.

Withdrawals for SOL, DOT, and ICP are temporarily disabled for unscheduled maintenance. We anticipate approximately 48 hours of downtime and will update this message if there are any changes to that timeline.

Maintenance is taking longer than expected due to a new issue being uncovered. We are working to have SOL, DOT, and ICP withdrawals enabled as quickly as possible.

The recently discovered issue is impacting both Deposits and Withdrawals for all three assets. To simplify status updates, we are merging the deposit status with the withdrawal status. Please note that the issue is still ongoing.

SOL deposits and withdrawals are now enabled. Deposit addresses for all SOL wallets have been updated. Confirm your new deposit address before making a deposit.

DOT deposits and withdrawals are now enabled. Deposit addresses for all DOT wallets have been updated. Confirm your new deposit address before making a deposit.

ICP withdrawals are now enabled.

We are currently investigating this issue.

This incident has been resolved.

We are currently investigating the issue.

This incident has been resolved.

Migrating to the new native CFG token on Ethereum, as part of Centrifuge’s protocol upgrade.

This incident has been resolved.

The ERC-20 ENJ token has migrated to its native ENJ. We are working closely with our providers to enable support.

ENJ withdrawals will not reopen. Trading is available until November 30, after which we will convert any remaining ENJ to USDC for you, which you can then withdraw from the platform.

We are currently investigating this issue.

This incident has been resolved.

We are currently investigating this issue.

This incident has been resolved.

Withdrawals have been disabled while we investigate an issue with the following assets: MASA, CXT, LBTC, ALIGN, PEAQ, WEETH, KING, ETHFI, NIL, WSTETH, USDE, OBOL, FLK, MINA

The issue has been resolved. Withdrawals for all impacted assets have been enabled.