Pricing
Status historyRSS updatesStatus API

Powered by Uptimus

    Coschedule kesinti geçmişi

    50 Coschedule incidents · Ocak 2021 — official updates, affected components, duration and resolution details.

    Güncel duruma dön

    Issue with personal Instagram accounts

    Başlangıç 25 Eylül 2024 15:05 UTC · 23h 43m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Social Publishing
    1. 25 Eylül 2024 15:05 UTCidentified

      We are currently experiencing an issue that prevents users from connecting their personal Instagram accounts to our app. This issue does not affect Instagram Business or Creator accounts. Our team is actively working on resolving the issue, and we will provide updates as soon as more information is available.

    2. 26 Eylül 2024 14:48 UTCresolved

      The incident which prevents users from connecting personal Instagram accounts to CoSchedule is a permission Instagram has decided to remove from 3rd party applications like CoSchedule. If CoSchedule users are attempting to connect a new personal Instagram account OR reconnect an existing account, this will not be supported. Business or Creator accounts are not impacted and will continue to be supported. We recommend personal Instagram profiles be converted to a Business or Creator account by following instructions provided by Instagram here: How to setup a creator account on Instagram: https://help.instagram.com/2358103564437429 How to setup a business account on Instagram: https://help.instagram.com/502981923235522

    Facebook and Instagram Issue

    Başlangıç 24 Eylül 2024 15:18 UTC · 22h 31m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Social Publishing
    1. 24 Eylül 2024 15:18 UTCmonitoring

      Facebook and Instagram are currently experiencing issues sending messages and connecting profiles. We are working with Facebook to restore service as quickly as possible.

    2. 25 Eylül 2024 13:49 UTCresolved

      The issue affecting message sending and profile connection for Facebook and Instagram has been resolved.

    Some AI products not responding due to service provider

    Başlangıç 21 Nisan 2024 18:05 UTC · 1h 39m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    CoSchedule AppHeadline Studio
    1. 21 Nisan 2024 18:05 UTCinvestigating

      One of our service providers is experiencing issues. This may impact the performance of some of our AI-based products. This includes Headline Studio Headline AI, Headline Studio Title Generators, CoSchedule Social Assistant, and CoSchedule Project Assistant. We are are working to restore service to all products.

    2. 21 Nisan 2024 18:05 UTCinvestigating

      We are continuing to investigate this issue.

    3. 21 Nisan 2024 19:17 UTCinvestigating

      Services restored for Headline Studio. We are continuing to investigate this issue with other services.

    4. 21 Nisan 2024 19:44 UTCresolved

      All issues have been resolved. All AI-features operational.

    Hire Mia Service Provider Issue

    Başlangıç 17 Nisan 2024 20:35 UTC · 19h 57m

    Pending
    1. 17 Nisan 2024 20:35 UTCmonitoring

      One of our service providers is experiencing issues. This may impact the performance of our platform. We are actively monitoring to ensure errors have been resolved.

    2. 18 Nisan 2024 16:33 UTCresolved

      This incident has been resolved.

    Facebook Authentication

    Başlangıç 14 Şubat 2024 20:15 UTC · 2d 0h

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Social Publishing
    1. 14 Şubat 2024 20:15 UTCidentified

      We’re experiencing difficulties authenticating to newly created Facebook pages due to a recent unpublished change to Facebook’s API. This may prevent some accounts from authenticating properly. Rest assured, our team is actively working to resolve this issue. We apologize for any inconvenience this may cause and appreciate your patience as we restore full functionality. Thank you for your understanding!

    2. 15 Şubat 2024 23:07 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 16 Şubat 2024 21:06 UTCresolved

      Facebook's API currently requires full access to be set in New Pages Experience. If you only have access to a Facebook page through Meta Business Suite you'll need access in the New Pages Experience before you're able to connect the page with CoSchedule. Here is a link to the instructions: https://coschedule.com/support/social-media/social-networks/facebook-page#trouble

    Social analytics and historical import on Twitter will be unavailable until February 5th

    Başlangıç 12 Ocak 2024 21:44 UTC · 24d 18h

    Pending
    1. 12 Ocak 2024 21:44 UTCidentified

      Due to continued instability at Twitter and damaging policy limits, we will not be syncing social messages sent by 3rd party applications to calendars or gathering analytics from Twitter until February 5th. Messages sent through CoSchedule will continue to publish and be unaffected.

    2. 6 Şubat 2024 16:20 UTCresolved

      This incident has been resolved.

    Degraded performance

    Başlangıç 18 Aralık 2023 17:37 UTC · 1h 49m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Chrome ExtensionCoSchedule AppDatabaseHeadline StudioFile StorageSocial PublishingWordPress PluginEmail NotificationsTop Content PageCloud ServiceWordPress SyncingConvert to Wordpress
    1. 18 Aralık 2023 17:37 UTCinvestigating

      We are experiencing degraded performance and we are investigating.

    2. 18 Aralık 2023 19:26 UTCresolved

      This incident has been resolved.

    Degraded performance

    Başlangıç 6 Aralık 2023 18:49 UTC · 1h 31m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Chrome ExtensionCoSchedule AppDatabaseHeadline StudioFile StorageSocial PublishingWordPress PluginEmail NotificationsTop Content PageCloud ServiceWordPress SyncingConvert to Wordpress
    1. 6 Aralık 2023 18:49 UTCinvestigating

      We are experiencing degraded performance and we are investigating.

    2. 6 Aralık 2023 20:20 UTCresolved

      This incident has been resolved.

    Reauthenticating Facebook and Instagram business accounts

    Başlangıç 15 Eylül 2023 20:07 UTC · 2d 17h

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Social Publishing
    1. 15 Eylül 2023 20:07 UTCinvestigating

      We are currently investigating an issue we are seeing when trying to reauthenticate Facebook or Instagram business accounts.

    2. 18 Eylül 2023 13:32 UTCresolved

      This has been resolved by Facebook/Meta. You should be able to reconnect Instagram and Facebook.

    Social message viewing

    Başlangıç 4 Ağustos 2023 16:32 UTC · 31m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    CoSchedule AppWordPress Plugin
    1. 4 Ağustos 2023 16:32 UTCinvestigating

      We are currently investigating an issue where messages appear to not be showing.

    2. 4 Ağustos 2023 17:03 UTCresolved

      This incident has been resolved.

    Elevated API Errors

    Başlangıç 4 Ağustos 2023 12:14 UTC · 1h 55m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    CoSchedule AppHeadline StudioSocial PublishingWordPress Plugin
    1. 4 Ağustos 2023 12:14 UTCinvestigating

      We're experiencing an elevated level of API errors and are currently looking into the issue.

    2. 4 Ağustos 2023 14:10 UTCresolved

      This incident has been resolved.

    Social sending

    Başlangıç 20 Haziran 2023 18:50 UTC · 1d 18h

    OutageKritik olay
    Etkilenen bileşenler
    Social Publishing
    1. 20 Haziran 2023 18:50 UTCinvestigating

      We are currently investigating an issue with social sending.

    2. 21 Haziran 2023 15:10 UTCinvestigating

      We are continuing to investigate the issue with social sending.

    3. 21 Haziran 2023 16:51 UTCidentified

      We have identified the issue with social sending. We’re currently working on a fix.

    4. 22 Haziran 2023 13:26 UTCresolved

      This incident has been resolved.

    Twitter Publishing Unavailable

    Başlangıç 16 Haziran 2023 22:39 UTC · 3d 15h

    OutageKritik olay
    Etkilenen bileşenler
    Social Publishing
    1. 16 Haziran 2023 22:39 UTCidentified

      We are experiencing unexpected downtime on the Twitter API. We've reached out to Twitter, and we're waiting on a response.

    2. 19 Haziran 2023 20:31 UTCidentified

      We are continuing to wait for a positive response from Twitter.

    3. 20 Haziran 2023 14:07 UTCresolved

      Unfortunately, Twitter did not respond to our multiple tickets. We were able to implement a solution that requires re-authentication.

    Twitter is currently unavailable

    Başlangıç 15 Haziran 2023 20:30 UTC · 5h 33m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Social Publishing
    1. 15 Haziran 2023 20:30 UTCinvestigating

      We are currently investigating an issue with Twitter publishing.

    2. 15 Haziran 2023 20:48 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 16 Haziran 2023 02:03 UTCresolved

      This incident has been resolved.

    AWS Platform Issue

    Başlangıç 13 Haziran 2023 19:02 UTC · 2h 4m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Chrome ExtensionCoSchedule AppDatabaseHeadline StudioFile StorageSocial PublishingWordPress PluginEmail NotificationsTop Content PageCloud ServiceWordPress SyncingConvert to Wordpress
    1. 13 Haziran 2023 19:02 UTCidentified

      We're experiencing an elevated level of errors due to an upstream issue with Amazon Web Services. We will continue to monitor the situation and post updates when possible.

    2. 13 Haziran 2023 19:49 UTCidentified

      Update from AWS: We have identified the root cause and are actively working toward resolution.

    3. 13 Haziran 2023 20:44 UTCidentified

      Update from AWS: We are beginning to see an improvement in error rates. We are continuing to work towards full recovery.

    4. 13 Haziran 2023 21:06 UTCresolved

      Many AWS services are now fully recovered and marked Resolved on this event. We are continuing to work to fully recover all services.

    Calendar, Project Reports, and Resources Panel not operational

    Başlangıç 6 Mayıs 2023 00:09 UTC · 2d 16h

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    CoSchedule AppWordPress Plugin
    1. 6 Mayıs 2023 00:09 UTCinvestigating

      We are currently investigating an issue that is affecting some parts of the application

    2. 6 Mayıs 2023 04:18 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 8 Mayıs 2023 16:51 UTCresolved

      This incident has been resolved.

    Twitter API Features Impacted

    Başlangıç 4 Nisan 2023 06:50 UTC · 13d 12h

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Social Publishing
    1. 4 Nisan 2023 06:50 UTCidentified

      As you may know, Twitter has been undergoing many changes in the last few months. This week Twitter started changing its APIs affecting all applications using the Twitter platform. Unfortunately, the changes at Twitter are sometimes happening abruptly and without warning. The team at CoSchedule has been working incredibly hard to follow these changes and make the necessary updates to CoSchedule. We know how vital social sending is to our customers, and we take the responsibility of managing your schedule seriously. Please keep an eye on this page, as we will keep it up to date with any changes affecting Twitter functionality within CoSchedule. You may have received an email asking you to authenticate your Twitter profiles within CoSchedule's settings. Doing this will help restore your Twitter features within CoSchedule. At this time, we have had to scale back some of our Twitter social features to work with the latest Twitter API changes. Here is a breakdown of features that are impacted. Working Normally: Authenticating Twitter Profiles Scheduling & Posting Twitter Messages (Paid Accounts Only) Currently Disabled: Requeue Social Publishing for Twitter Profiles Sending Social Messages from a free Marketing Calendar Plan

    2. 5 Nisan 2023 13:29 UTCidentified

      We are getting new reports that some users are not able to publish at this time. We are working to restore services.

    3. 5 Nisan 2023 16:22 UTCmonitoring

      At this time CoSchedule’s Twitter integration is unavailable for all Marketing Suite and Marketing Calendar users. Here is the backstory... Last week, Twitter rolled out new pricing for its API and told businesses using the API that they had 30 days to move to the new paid plans. CoSchedule would need to move to the enterprise plan to support our customer base, and we submitted our application the same day they announced these changes. Three days after announcing these changes, Twitter began to block thousands of applications from using the API without warning or notice, including CoSchedule’s access. In addition, they blocked our access before responding to our request for enterprise access. We have since applied for enterprise access multiple times, contacted the API team multiple times, and received no response to any of our inquiries. Our team created workarounds and options to keep publishing operational, but Twitter continues to shut down these efforts without explaining why or what we can do. Twitter’s decisions here impact thousands of companies who have decided to build integrations with Twitter API. No company was too big to be banned from the API, as WordPress’s Jetpack integration with Twitter was also blocked. Read about how Twitter is handling these API changes in this article from Mashable At this time, we are still waiting to hear back from Twitter. Unfortunately, while we will continue to exhaust all possible options, there isn’t much we can do with a non-responsive partner.

    4. 10 Nisan 2023 16:10 UTCmonitoring

      At this time, we are still waiting to hear back from Twitter. See our update below from April 5th for additional details.

    5. 17 Nisan 2023 19:28 UTCresolved

      Effective immediately you will no longer be able to use CoSchedule for managing your Twitter accounts, including scheduling tweets, monitoring social conversations, viewing messages sent by other tools on your calendar, and analyzing Twitter performance using our analytics features. Read more in this article .

    intermittent outages for CoSchedule and Headline Studio

    Başlangıç 7 Şubat 2023 22:45 UTC · 7d 20h

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Chrome ExtensionCoSchedule AppHeadline StudioWordPress Plugin
    1. 7 Şubat 2023 22:45 UTCinvestigating

      CoSchedule and Headline Studio are currently experiencing some database issues that are causing intermittent outages. Our team is actively working to find the root cause. We have implemented a temporary fix that should reduce some of the volatility. We are hopeful there won’t be any additional outages while we focus on a permanent solution

    2. 15 Şubat 2023 19:00 UTCresolved

      This incident has been resolved.

    Temporary downtime for CoSchedule

    Başlangıç 7 Şubat 2023 21:27 UTC · 35m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    CoSchedule App
    1. 7 Şubat 2023 21:27 UTCinvestigating

      Due to database issues, we are seeing short periods of downtime with CoSchedule. We are currently investigating the issues.

    2. 7 Şubat 2023 22:01 UTCresolved

      This incident has been resolved.

    Not able to log into the Headline Studio

    Başlangıç 15 Aralık 2022 20:40 UTC · 5m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Headline Studio
    1. 15 Aralık 2022 20:40 UTCinvestigating

      We are currently investigating this issue.

    2. 15 Aralık 2022 20:46 UTCresolved

      This incident has been resolved.