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    Diligent kesinti geçmişi

    53 Diligent incidents · Ekim 2025 — official updates, affected components, duration and resolution details.

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    Projeler – Intermittent Access Issues – ABD

    Başlangıç 24 Ağustos 2026 15:20 UTC · Devam ediyor

    OutageKritik olay
    Etkilenen bileşenler
    Projects (North America - US)
    1. 24 Ağustos 2026 15:20 UTCinvestigating

      ABD'deki kullanıcılar, yükleme veya erişim içeriği dahil olmak üzere projeler kullanarak geçici erişim sorunlarını deneyimleyebilir. Sorun ABD bölgesinde bazı kullanıcılar için kullanılabilirliği etkiliyor.

    2. 24 Ağustos 2026 15:56 UTCidentified

      Sorun tespit edildi ve bir düzeltme uygulanır.

    3. 24 Ağustos 2026 15:57 UTCmonitoring

      Bir düzeltme uygulandı ve sonuçları takip ediyoruz.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Messenger - Service Un available - Avustralya

    Başlangıç 20 Ağustos 2026 05:53 UTC · 10m

    OutageKritik olay
    Etkilenen bileşenler
    Messenger (Asia Pacific - Australia)
    1. 20 Ağustos 2026 05:53 UTCinvestigating

      Şu anda kullanıcıların hizmetimize erişmesini engelleyen bir kesinti yaşıyoruz. Mühendislerimiz şu anda araştırıyor. Sizin anlayışınız ve sabrınız için teşekkür ederiz!

    2. 20 Ağustos 2026 05:56 UTCidentified

      Sorun tespit edildi ve bir düzeltme uygulanır.

    3. 20 Ağustos 2026 05:57 UTCmonitoring

      Bir düzeltme uygulandı ve sonuçları takip ediyoruz.

    4. 20 Ağustos 2026 06:03 UTCresolved

      Bu olay çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Boards Cloud – Service Disruption Affecting User Access Across Bölges

    Başlangıç 16 Temmuz 2026 13:42 UTC · 2h 8m

    OutageKritik olay
    1. 16 Temmuz 2026 13:42 UTCinvestigating

      Şu anda bazı kullanıcıların platforma başarıyla erişmesini engelleyen bir sorunu araştırıyoruz. Bu sorunu çözmek için çalışırken rahatsızlıktan özür dileriz.

    2. 16 Temmuz 2026 13:48 UTCidentified

      Sorun tespit edildi ve bir düzeltme uygulanır.

    3. 16 Temmuz 2026 15:18 UTCmonitoring

      Bir düzeltme uygulandı ve sonuçları takip ediyoruz.

    4. 16 Temmuz 2026 15:51 UTCresolved

      Bu olay çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Boards / Entities - Service Access Issues in US Region

    Başlangıç 4 Temmuz 2026 21:29 UTC · 23m

    OutageKritik olay
    Etkilenen bileşenler
    Entities (North America - US)Boards (North America - US)
    1. 4 Temmuz 2026 21:29 UTCinvestigating

      Boards and Entities users in the US region are experiencing service connectivity issues, resulting in intermittent access and degraded application availability. The team is actively investigating the issue and working to restore normal service.

    2. 4 Temmuz 2026 21:44 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 4 Temmuz 2026 21:46 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 4 Temmuz 2026 21:52 UTCresolved

      This incident has been resolved.

    BoardDocs - Users Are Unable To Access Site in the US Region

    Başlangıç 22 Haziran 2026 13:09 UTC · 4h 34m

    OutageKritik olay
    Etkilenen bileşenler
    BoardDocs (North America - US)
    1. 22 Haziran 2026 13:09 UTCinvestigating

      Users are unable to access the site in the US region. We are currently investigating. Thank you for your understanding and patience!

    2. 22 Haziran 2026 13:20 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 22 Haziran 2026 17:38 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 22 Haziran 2026 17:44 UTCresolved

      This incident has been resolved.

    Results - Service Degradation Impacting Users In Non-US Regions

    Başlangıç 28 Mayıs 2026 03:23 UTC · 1h 37m

    OutageKritik olay
    Etkilenen bileşenler
    Results (South America - Brazil)Results (Asia Pacific - Singapore)Results (Asia Pacific - Australia)Results (Europe - Germany)Results (Africa - South Africa)Results (Europe - UK)Results (North America - Canada)Results (Asia Pacific - Japan)
    1. 28 Mayıs 2026 03:23 UTCidentified

      Users are currently experiencing service degradation in non-US regions. The Results app remains accessible via the highbond.com domain while we investigate the issue. Thank you for your understanding and patience!

    2. 28 Mayıs 2026 04:29 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 28 Mayıs 2026 05:00 UTCresolved

      This incident has been resolved.

    Diligent One Platform and Multiple Diligent Products - Users are Experiencing Service Degradation

    Başlangıç 27 Mayıs 2026 20:03 UTC · 23m

    OutageKritik olay
    1. 27 Mayıs 2026 20:03 UTCinvestigating

      We are currently investigating this issue.

    2. 27 Mayıs 2026 20:16 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 27 Mayıs 2026 20:18 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 27 Mayıs 2026 20:26 UTCresolved

      This incident has been resolved.

    Boards | BoardDocs | BoardEffect | Entities - Intermittent Service Degradation Affecting Users in the US

    Başlangıç 24 Mayıs 2026 08:14 UTC · 7h 37m

    OutageKritik olay
    Etkilenen bileşenler
    Entities (North America - US)BoardDocs (North America - US)BoardEffect (North America - US)Boards (North America - US)
    1. 24 Mayıs 2026 08:14 UTCinvestigating

      Users are intermittently experiencing service degradation in the US region. We are currently investigating. Thank you for your understanding and patience.

    2. 24 Mayıs 2026 08:47 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 24 Mayıs 2026 11:53 UTCidentified

      Boards, BoardEffect, and Entities are currently stable, and all services have recovered except **BoardDocs**, which continues to experience intermittent performance issues. Our teams are actively working to resolve the remaining impact and will provide additional updates as progress is made.

    4. 24 Mayıs 2026 13:09 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 24 Mayıs 2026 15:51 UTCresolved

      This incident has been resolved.

    Third-Party Manager - Users Are Not Able To Access The Site In The US region

    Başlangıç 22 Mayıs 2026 09:54 UTC · 1h 22m

    OutageKritik olay
    Etkilenen bileşenler
    Third Party Manager (North America - US)
    1. 22 Mayıs 2026 09:54 UTCidentified

      Users are not able to access the site in the US region. We are currently investigating. Thank you for your understanding and patience!

    2. 22 Mayıs 2026 11:06 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 22 Mayıs 2026 11:16 UTCresolved

      This incident has been resolved.

    Boards – Users Are Not Able To Access The Application In The APAC Region

    Başlangıç 20 Mayıs 2026 02:54 UTC · 1h 8m

    OutageKritik olay
    Etkilenen bileşenler
    Boards (Asia Pacific - Australia)
    1. 20 Mayıs 2026 02:54 UTCinvestigating

      Users are not able to access the application in the APAC region. We are currently investigating. Thank you for your understanding and patience!

    2. 20 Mayıs 2026 02:55 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 20 Mayıs 2026 03:42 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 20 Mayıs 2026 04:03 UTCresolved

      This incident has been resolved.

    Boards - Users Are Not Able Not Access The Application In The EU Region

    Başlangıç 12 Mayıs 2026 10:00 UTC · 38m

    OutageKritik olay
    Etkilenen bileşenler
    Boards (Europe - Germany)
    1. 12 Mayıs 2026 10:00 UTCinvestigating

      Users are not able to access the application in the EU region. We are currently investigating. Thank you for your understanding and patience!

    2. 12 Mayıs 2026 10:03 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 12 Mayıs 2026 10:14 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 12 Mayıs 2026 10:37 UTCresolved

      This incident has been resolved.

    BoardDocs - Some users are unable to access the Diligent BoardDocs application

    Başlangıç 1 Mayıs 2026 15:30 UTC · 13d 23h

    OutageKritik olay
    Etkilenen bileşenler
    BoardDocs (North America - US)
    1. 1 Mayıs 2026 15:30 UTCinvestigating

      We are currently investigating this issue.

    2. 1 Mayıs 2026 22:55 UTCinvestigating

      We are currently investigating an issue that is preventing users from accessing BoardDocs. We understand the impact of this disruption and sincerely apologize for the inconvenience. This is a high-priority issue, and our senior engineers are actively working to address it. We will share more information as soon as it becomes available. Please continue to monitor this page for the most up to date information.

    3. 1 Mayıs 2026 23:58 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 1 Mayıs 2026 23:58 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 4 Mayıs 2026 12:27 UTCmonitoring

      A fix has been implemented and our senior engineers continue to monitor the results. We appreciate your continued support and apologize for any disruption. Please continue to monitor this page for the most up to date information.

    6. 4 Mayıs 2026 21:57 UTCmonitoring

      The BoardDocs system is online and stable at this time. We are actively monitoring the results and are prepared to act should any further issues occur. Please continue to monitor this page for the most up to date information.

    7. 7 Mayıs 2026 15:17 UTCinvestigating

      We are currently investigating an issue that is preventing users from accessing BoardDocs. We sincerely apologize for the inconvenience. We will share more information as soon as it becomes available. Please continue to monitor this page for the most up to date status.

    8. 7 Mayıs 2026 15:52 UTCmonitoring

      The BoardDocs system is online and available at this time. We are performing additional maintenance to increase capacity. Please continue to monitor this page for the most up to date information. If you are unable to login, please follow the instructions at this page (https://www.diligent.com/support/boarddocs-incident-update) to ensure there is no local browser issue impacting your ability to log in.

    9. 15 Mayıs 2026 15:23 UTCresolved

      This incident has been resolved.

    BoardDocs - Sites Are Inaccessible In The US Region

    Başlangıç 27 Nisan 2026 13:07 UTC · 1d 9h

    OutageKritik olay
    Etkilenen bileşenler
    BoardDocs (North America - US)
    1. 27 Nisan 2026 13:07 UTCinvestigating

      Users are unable to access their sites in the US region. We are currently investigating. Thank you for your understanding and patience!

    2. 27 Nisan 2026 16:41 UTCidentified

      .The issue has been identified and a fix is being implemented.

    3. 27 Nisan 2026 17:35 UTCidentified

      The issue has been identified and a fix is being implemented

    4. 27 Nisan 2026 20:08 UTCinvestigating

      Please be aware that teams are still actively engaged and working on this issue. We understand this issue is frustrating and are doing everything we can to resolve it as quickly as possible.

    5. 27 Nisan 2026 20:27 UTCinvestigating

      We are currently investigating this issue.

    6. 28 Nisan 2026 13:03 UTCinvestigating

      Our senior engineering team continues to actively investigate a performance issue impacting BoardDocs. The issue is being treated as a priority, and we have engaged the vendor to assist with resolution

    7. 28 Nisan 2026 18:30 UTCidentified

      The issue has been identified and a fix is being implemented.

    8. 28 Nisan 2026 18:30 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    9. 28 Nisan 2026 22:08 UTCresolved

      This incident has been resolved.

    Diligent One Platform - Users Are Intermittently Unable To Access D1P Across Regions

    Başlangıç 20 Nisan 2026 10:47 UTC · 1h 51m

    OutageKritik olay
    1. 20 Nisan 2026 10:47 UTCinvestigating

      Users are intermittently unable to access D1P in the across region. We are currently investigating. Thank you for understanding and patience.

    2. 20 Nisan 2026 11:04 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 20 Nisan 2026 11:08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 20 Nisan 2026 12:38 UTCresolved

      This incident has been resolved.

    Diligent Data Room - Service Disruption in UK Region

    Başlangıç 19 Nisan 2026 00:38 UTC · 2h 58m

    OutageKritik olay
    Etkilenen bileşenler
    Diligent Data Room (Europe - UK)
    1. 19 Nisan 2026 00:38 UTCinvestigating

      Users in the UK region are experiencing temporary difficulty accessing the Diligent Data Room. During this time, the application is unavailable and the issue is being addressed as quickly as possible.

    2. 19 Nisan 2026 02:33 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 19 Nisan 2026 03:27 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 19 Nisan 2026 03:36 UTCresolved

      This incident has been resolved.

    Boards - Some Clients Unable To Access Their Site Intermittently In APAC and CA Regions

    Başlangıç 13 Nisan 2026 08:23 UTC · 51m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Boards (North America - Canada)Boards (Asia Pacific - Australia)
    1. 13 Nisan 2026 08:23 UTCinvestigating

      We are currently investigating this incident. Thank you for your patience.

    2. 13 Nisan 2026 08:34 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 13 Nisan 2026 08:42 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 13 Nisan 2026 09:14 UTCresolved

      This incident has been resolved.

    Salesforce Outage - Investigating

    Başlangıç 17 Mart 2026 05:37 UTC · 2h 55m

    OutageKritik olay
    1. 17 Mart 2026 05:37 UTCinvestigating

      We are currently experiencing a service disruption from Salesforce and following up with the Salesforce team. We apologize for any inconvenience.

    2. 17 Mart 2026 06:36 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 17 Mart 2026 08:28 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 17 Mart 2026 08:32 UTCresolved

      This incident has been resolved.

    Boards - Users Unable To Login Using Existing Password

    Başlangıç 27 Şubat 2026 23:22 UTC · 2h 25m

    OutageKritik olay
    Etkilenen bileşenler
    Boards (North America - US)
    1. 27 Şubat 2026 23:22 UTCinvestigating

      We are currently investigating this issue.

    2. 28 Şubat 2026 01:13 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 28 Şubat 2026 01:13 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 28 Şubat 2026 01:47 UTCresolved

      This incident has been resolved.

    Diligent Contact Center - Users are unable to contact the Support Team through the UK phone line

    Başlangıç 27 Şubat 2026 13:41 UTC · 23h 56m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Contact Center (North America - US)
    1. 27 Şubat 2026 13:41 UTCinvestigating

      Users are currently unable to reach the Support Team via the UK support number (+44-800-234-6580). We are actively investigating the issue with our third party provider. In the meantime, you can reach us through our global support number (+1-973-939-9381) or via email ([email protected]). Thank you for your understanding and patience!

    2. 27 Şubat 2026 15:55 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 28 Şubat 2026 13:22 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 28 Şubat 2026 13:36 UTCresolved

      This incident has been resolved.

    Third Party Manager - Third Party Manager is down in the US region

    Başlangıç 24 Şubat 2026 19:52 UTC · 33m

    OutageKritik olay
    Etkilenen bileşenler
    Third Party Manager (North America - US)
    1. 24 Şubat 2026 19:52 UTCinvestigating

      Third Party Manager is unavailable in the US Region

    2. 24 Şubat 2026 19:55 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 24 Şubat 2026 19:56 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 24 Şubat 2026 20:25 UTCresolved

      This incident has been resolved.