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    Disqus kesinti geçmişi

    50 Disqus incidents · Ocak 2016 — official updates, affected components, duration and resolution details.

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    Email and Notification Delivery Down

    Başlangıç 6 Haziran 2023 20:41 UTC · 3h 9m

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    Notifications
    1. 6 Haziran 2023 20:41 UTCinvestigating

      We're aware of an issue where emails are not being sent out successfully. At this time, this is primarily affecting Notifications emails, though it may temporarily affect other email types as well. We are currently investigating, and working to get all emails back online as soon as possible.

    2. 6 Haziran 2023 23:50 UTCresolved

      This incident has been resolved.

    Comments Not Visible in Moderation Panel

    Başlangıç 21 Şubat 2023 16:36 UTC · 4h 5m

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    Admin
    1. 21 Şubat 2023 16:36 UTCinvestigating

      We are experiencing an issue where comments are not visible within the moderation panel. We are currently investigating possible causes, and hope to have the issue resolved as soon as possible. For Publishers on the Pro and above plans, the Shadowban and Timeout options are unavailable, and the moderation content category filters are also unavailable, which we suspect are all related.

    2. 21 Şubat 2023 19:26 UTCmonitoring

      A fix has been implemented, and the issue appears to be resolved. We are currently monitoring to ensure a full resolution.

    3. 21 Şubat 2023 20:41 UTCresolved

      The change released has been successful, and the incident is now resolved.

    Degraded API performance after Maintenance period

    Başlangıç 8 Aralık 2020 19:43 UTC · 1d 0h

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    API
    1. 8 Aralık 2020 19:43 UTCinvestigating

      We have been experiencing issues with our Recommendations unit following our scheduled maintenance, which has caused intermittent API issues. The embed issues following the maintenance period should be largely resolved, but there are still intermittent issues with login, as this functionality uses the API. We are currently investigating the issues and working to formulate the necessary fixes.

    2. 9 Aralık 2020 20:03 UTCresolved

      A fix has been implemented, and the issues should now be resolved.

    Replication Lag on the Disqus network

    Başlangıç 12 Kasım 2020 01:07 UTC · 1d 16h

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    RealtimeAdminEmbed
    1. 12 Kasım 2020 01:07 UTCinvestigating

      We are experiencing some replication lag on the Disqus network, which can cause some data not to appear or update. This may manifest in a few ways, including moderated comments appearing back in the Pending filter after being Moderated, or in posted comments not appearing back on the user profile.

    2. 13 Kasım 2020 18:00 UTCresolved

      This incident has been resolved.

    Recommendations Temporarily Offline

    Başlangıç 4 Kasım 2020 00:11 UTC · 1d 19h

    Pending
    1. 4 Kasım 2020 00:11 UTCidentified

      The Recommendations units are temporarily down, but we are aware of the issue and are currently working towards a fix.

    2. 5 Kasım 2020 19:34 UTCresolved

      This incident has been resolved, and we are continuing to monitor for Recommendations stability.

    Replication Lag on the Disqus network

    Başlangıç 13 Temmuz 2020 21:32 UTC · 21h 13m

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    APIRealtimeAdminEmbedNotifications
    1. 13 Temmuz 2020 21:32 UTCinvestigating

      We are seeing experiencing a networking issue that is causing Disqus to be degraded. We are currently investigating this issue.

    2. 13 Temmuz 2020 21:43 UTCinvestigating

      We are continuing to investigate this issue.

    3. 13 Temmuz 2020 22:45 UTCmonitoring

      The network is beginning to recover, and are continuing to monitor progress.

    4. 14 Temmuz 2020 18:45 UTCresolved

      This incident has been resolved.

    Notifications Not Updating

    Başlangıç 12 Haziran 2020 17:05 UTC · 3d 6h

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    Notifications
    1. 12 Haziran 2020 17:05 UTCinvestigating

      We are currently investigating an issue where notifications are not updating.

    2. 15 Haziran 2020 23:45 UTCresolved

      We are now seeing web notifications come through successfully, and the issue appears to be resolved.

    Disqus Degraded - slowness and dropped connections

    Başlangıç 9 Haziran 2020 23:02 UTC · 1d 18h

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    APIRealtimeAdminImporterAdsEmbedSupportNotificationsHome
    1. 9 Haziran 2020 23:02 UTCinvestigating

      We are currently investigating an issue affecting our servers, resulting in slowness and dropped connections across the Disqus network. We expect degraded performance across all services.

    2. 10 Haziran 2020 17:04 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 11 Haziran 2020 17:03 UTCresolved

      This incident has been resolved.

    Comment Notifications not delivering, some comments not appearing in all locations in realtime

    Başlangıç 31 Aralık 2019 18:14 UTC · 2d 3h

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    RealtimeNotifications
    1. 31 Aralık 2019 18:14 UTCinvestigating

      Comment Notifications have not been delivering successfully since 12/27, and some comments are not appearing in all locations (embed, user profile, etc.) as quickly as expected. We are aware of the issues and are currently investigating possible causes.

    2. 2 Ocak 2020 21:44 UTCresolved

      A fix has been implemented, and we have confirmed that the affected data is now appearing and delivering correctly.

    Elevated response times in Authentication transactions

    Başlangıç 19 Aralık 2019 20:14 UTC · 2m

    Pending
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    AdminHome
    1. 19 Aralık 2019 20:14 UTCinvestigating

      There is a severe slowness on the platform response time. Engineering is already aware of it and status of the issue can be seen via http://status.auth0.com/incidents/rpctnc6jd1kl

    2. 19 Aralık 2019 20:15 UTCresolved

      Per update, the team has already found the root-cause of the issue and have applied the fix, Response times are now back to normal.

    Backend issue resulting in 500 errors and slowness

    Başlangıç 3 Ekim 2019 23:51 UTC · 4d 20h

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    1. 3 Ekim 2019 23:51 UTCinvestigating

      Due to a backend issue, we are currently seeing 500/502/503 errors being returned for a variety of API calls, and functionalities that go through the API. Our team is aware of the issue, and is currently working to resolve the issue as soon as possible.

    2. 8 Ekim 2019 20:31 UTCresolved

      We've released fixes, and the system has now been stable for a few days. We will be keeping an eye on the network, but this should now be resolved.

    Comment Counts non Populating

    Başlangıç 3 Ekim 2019 22:48 UTC · 4d 21h

    Pending
    1. 3 Ekim 2019 22:48 UTCinvestigating

      Comment Counts have stopped populating on most threads for sites across the network. We are currently investigating this issue, and hope to develop a fix as soon a possible.

    2. 4 Ekim 2019 17:57 UTCmonitoring

      A fix has been released, and we are currently monitoring the results. Comment counts should now be largely functioning, though some affected threads may still be slightly behind the actual comment count of the thread.

    3. 8 Ekim 2019 20:31 UTCresolved

      This incident has been resolved.

    Backend issue resulting in 500 errors

    Başlangıç 30 Eylül 2019 22:34 UTC · 3h 31m

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    APIAdminEmbed
    1. 30 Eylül 2019 22:34 UTCinvestigating

      Due to a backend issue, we are currently seeing 500/502/503 errors being returned for a variety of API calls, and functionalities that go through the API. Our team is aware of the issue, and is currently working to resolve the issue as soon as possible.

    2. 1 Ekim 2019 02:05 UTCresolved

      This incident has been resolved.

    API Issues and Admin slowness

    Başlangıç 18 Temmuz 2019 18:31 UTC · 5d 3h

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    APIAdminEmbed
    1. 18 Temmuz 2019 18:31 UTCinvestigating

      Starting this morning, there has been an issue affecting the API, causing some calls to throw 503 response errors, and also causing some slowness in loading the Admin Panel. There have also been reports of some logged in users getting messages that they need to log in in order to post. We are currently investigating the issue, and hope to have it resolved as soon as possible.

    2. 18 Temmuz 2019 23:42 UTCmonitoring

      Fixes have been made, and many of the main issues have seemingly cleared up. We are continuing to monitor to determine if additional changes need to be made.

    3. 23 Temmuz 2019 22:05 UTCresolved

      This issue has now been resolved.

    Database Issue

    Başlangıç 29 Nisan 2019 21:35 UTC · 20h 9m

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    APIRealtimeAdminImporterAdsEmbedSupportNotificationsHome
    1. 29 Nisan 2019 21:35 UTCidentified

      We are experiencing a database issue, which is currently affecting the ability for the Embed and Admin pages to load, as well as other parts of the product. We have identified the issue, and are currently working towards recovery.

    2. 29 Nisan 2019 22:56 UTCmonitoring

      A fix has been implemented, and we are monitoring the results.

    3. 30 Nisan 2019 17:44 UTCresolved

      This incident has been resolved.

    Working to prevent a new pattern of spam

    Başlangıç 22 Mart 2019 19:04 UTC · 6d 4h

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    AdminEmbed
    1. 22 Mart 2019 19:04 UTCidentified

      We identified a new spam pattern today, starting around 12:00am PST 3/22 which is currently affecting some sites on Disqus. We're working to resolve this issue and we apologize for the inconvenience. This includes blacklisting the pattern so new posts don't display and deleting spam posts from today. In the meantime, we recommend using the Word filter feature https://disqus.com/admin/settings/access/ to block patterns of text you're finding in the spam comments.

    2. 25 Mart 2019 23:45 UTCidentified

      We are continuing our work to stop new spam comments across Disqus and we have completed some changes to mitigate the impact. Specific spam URLs are now banned across Disqus so that these comments do not show in the embed. Accounts that were used for posting spam have been notified and their passwords have been reset. We are also retroactively removing spam comments in bulk so that moderators do not need to manually spam these comments in the moderation panel. Thank you for your patience, we will continue to provide updates on our progress.

    3. 28 Mart 2019 17:08 UTCmonitoring

      Several fixes were implemented yesterday to stop new spam patterns from being posted and we are monitoring the results.

    4. 28 Mart 2019 23:57 UTCresolved

      This incident has been resolved.

    Brief Outage

    Başlangıç 29 Kasım 2018 20:11 UTC · 1h 2m

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    1. 29 Kasım 2018 20:11 UTCinvestigating

      We're currently experiencing some availability issues, which we're working to resolve as soon as possible. We apologize for the disruption.

    2. 29 Kasım 2018 21:12 UTCresolved

      This incident has been resolved.

    Working to remove a new pattern of spam

    Başlangıç 25 Nisan 2018 00:16 UTC · 1d 20h

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    AdminEmbed
    1. 25 Nisan 2018 00:16 UTCidentified

      We identified a new, high volume, spam pattern today that is currently affecting some sites on Disqus. Currently we are working to resolve this issue and apologize for the inconvenience. This includes blacklisting the pattern so new posts don't display, deleting spam posts from today, and temporarily disabling editing of posts that are more than 2 days old.

    2. 26 Nisan 2018 21:05 UTCresolved

      This incident has been resolved.

    Intermittent outage

    Başlangıç 24 Nisan 2018 11:27 UTC · 1h 12m

    Pending
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    APIRealtimeAdminImporterAdsEmbedNotificationsHome
    1. 24 Nisan 2018 11:27 UTCinvestigating

      We are currently investigating this issue.

    2. 24 Nisan 2018 12:38 UTCresolved

      This incident has been resolved.

    Brief Outage

    Başlangıç 3 Nisan 2018 05:41 UTC · 2h 10m

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    APIRealtimeAdminImporterAdsEmbedSupportNotificationsHome
    1. 3 Nisan 2018 05:41 UTCinvestigating

      We're currently experiencing some availability issues, which we're working to resolve as soon as possible. We apologize for the disruption.

    2. 3 Nisan 2018 07:51 UTCresolved

      This incident has been resolved.