Ecobee kesinti geçmişi

1. 15 Eylül 2026 09:49 UTCinvestigating

   SmartCamera Online Hizmetlerinin beklendiği gibi çalışmadığını rapor aldık. Ekibimiz bu konuda ve bir çözüm arıyor. Kullanıcılar şu anda SmartCamera için etkinlikler veya bildirimleri alamazlar. Bu sorunu mümkün olduğunca çabuk düzeltmek için çalışırken sabrınızı takdir ediyoruz. Güncellemeler için ayarlayın.

2. 15 Eylül 2026 10:17 UTCidentified

   Sorunu başarıyla kestik ve bir düzeltme ile hızlı hareket ediyoruz. Uyan!

3. 15 Eylül 2026 10:22 UTCmonitoring

   Bir çözüm uyguladık ve durumu yakından takip ediyoruz. Bunun sebep olduğu herhangi bir kesinti için özür dilerim ve gerçekten devam eden sabrınızı takdir ediyoruz.

4. 15 Eylül 2026 10:29 UTCresolved

   İyi haber! Deneyim ettiğimiz konu çözüldü. Hala biraz sorun yaşıyorsanız, ecobee uygulamasını kapatmayı ve yeniden başlatmanızı öneririz.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 2 Eylül 2026 21:12 UTCidentified

   Akıllı Termostat Premium ve SmartTherestat'ı ses kontrolü ile etkiledik, bu da onlarınkinden daha yüksek okumalarına neden oluyor. Bir düzeltme üzerinde aktif olarak çalışıyoruz ve tahmin edilen bir kararda mümkün olduğunca kısa sürede güncellenecektir.

2. 9 Eylül 2026 23:30 UTCmonitoring

   Smart Thermostat Premium ve SmartTherestat'ı Ağustos 23'ten bu yana yeniden başlayan ses kontrol cihazlarıyla etkileyen bir düzeltme.

3. 23 Eylül 2026 20:23 UTCmonitoring

   Düzlem etkilenen termostatların büyük çoğunluğuna dağıtıldı. Akıllı Termostat Premium cihazlarının az sayıda hala etkileniyor. Cihazınız 4.10.7.44 çalışıyorsa, gerekli üçüncü taraf onayı veya test nedeniyle yükseltilmedi. Sorunu mümkün olduğunca çabuk etkilenen tüm termostatlar için çözmek için üçüncü taraf ortaklarla çalışıyoruz.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 29 Temmuz 2026 14:31 UTCinvestigating

   SmartCamera Online Hizmetlerinin beklendiği gibi çalışmadığını rapor aldık. Ekibimiz bu konuda ve bir çözüm arıyor. Bazı insanlar SmartCameras'a küçük bir süre boyunca erişemiyor olabilirler. Bu sorunu mümkün olduğunca çabuk düzeltmek için çalışırken sabrınızı takdir ediyoruz. Güncellemeler için ayarlayın.

2. 29 Temmuz 2026 14:37 UTCinvestigating

   SmartCamera Online Hizmetlerinin beklendiği gibi çalışmadığını rapor aldık. Ekibimiz bu konuda ve bir çözüm arıyor. Bazı müşteriler, SmartCameras'a ecobee uygulamasından erişemedikleri konusunda kararsız olabilirler. Kayıtlar ve güvenlik olayları hala normal olarak çalışacaktır. Bu sorunu mümkün olduğunca çabuk düzeltmek için çalışırken sabrınızı takdir ediyoruz. Güncellemeler için ayarlayın.

3. 29 Temmuz 2026 18:01 UTCidentified

   Sorunu başarıyla kestik ve bir düzeltme ile hızlı hareket ediyoruz. Uyan!

4. 29 Temmuz 2026 18:30 UTCmonitoring

   Bir çözüm uyguladık ve durumu yakından takip ediyoruz. Bunun sebep olduğu herhangi bir kesinti için özür dilerim ve gerçekten devam eden sabrınızı takdir ediyoruz.

5. 29 Temmuz 2026 18:38 UTCresolved

   İyi haber! Deneyim ettiğimiz konu çözüldü. Hala biraz sorun yaşıyorsanız, ecobee uygulamasını kapatmayı ve yeniden başlatmanızı öneririz.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 11 Haziran 2026 18:00 UTCinvestigating

   It looks like some people are experiencing an interruption to ecobee Mobile Services. This means the ecobee app and web portal may be temporarily unavailable. The good news is that ecobee smart thermostats will continue to operate normally on the set schedule and by manual adjustment, including all in-progress energy-savings events. We appreciate your patience as we’re working hard to fix this issue as quickly as possible. Sorry for any inconvenience. We’ll update you soon.

2. 11 Haziran 2026 18:10 UTCmonitoring

   Hello, again! A solution’s been implemented and we’re keeping a close eye on the results to ensure things are back up and running smoothly.

3. 11 Haziran 2026 18:15 UTCresolved

   And that’s all, folks! The incident we were experiencing with ecobee Mobile Services has been resolved. If you’re still having some trouble, we suggest you try closing and reopening the ecobee app or your web browser.

1. 19 Mayıs 2026 20:28 UTCinvestigating

   We’ve received reports of ecobee Integration Services not working. Our team is on it and looking for a solution. Some people might be noticing they are unable to connect or use Alexa, Google, or SmarThings integrations. We appreciate your patience while we work to fix this problem as quickly as possible. Stay tuned for updates.

2. 19 Mayıs 2026 20:40 UTCidentified

   Hi, again! We’re happy to let you know we’ve identified the issue and are acting quickly with a fix.

3. 19 Mayıs 2026 20:41 UTCmonitoring

   We've implemented a solution and we’re keeping a close eye on the situation. Sorry for any interruption this has caused, and we truly appreciate your continued patience.

4. 19 Mayıs 2026 21:14 UTCresolved

   Case closed! The incident we were experiencing with ecobee Integration Services has been resolved. If you’re still having some trouble, we suggest you try closing and reopening the ecobee app.

1. 19 Mayıs 2026 20:16 UTCinvestigating

   Some people may be having trouble using our Thermostat Online Applications. We’re happy to share that ecobee smart thermostats will perform as usual—they’ll continue to operate according to the set schedule and by manual adjustment, including all energy-savings events that are already in progress. We’re working hard to figure out why the app, web portal and third-party apps are temporarily disconnected. Thanks for your patience. We’ll keep you updated, and apologies for any inconvenience this has caused.

2. 19 Mayıs 2026 20:39 UTCidentified

   Good news! We’ve figured out the root cause of the Thermostat Online Services issue and are close to a solution. We’ll let you know as soon as things are back to normal.

3. 19 Mayıs 2026 20:42 UTCmonitoring

   The problem’s been addressed and we’re standing by to make sure everything is running smoothly again.

4. 19 Mayıs 2026 21:13 UTCresolved

   Everything is back up and running. If you’re still having some trouble, try closing and reopening your web browser or the ecobee app.

1. 19 Mayıs 2026 01:56 UTCinvestigating

   It looks like some people are experiencing an interruption to ecobee Mobile Services. This means the ecobee app and web portal may be temporarily unavailable. The good news is that ecobee smart thermostats will continue to operate normally on the set schedule and by manual adjustment, including all in-progress energy-savings events. We appreciate your patience as we’re working hard to fix this issue as quickly as possible. Sorry for any inconvenience. We’ll update you soon.

2. 19 Mayıs 2026 03:17 UTCmonitoring

   Hello, again! A solution’s been implemented and we’re keeping a close eye on the results to ensure things are back up and running smoothly.

3. 19 Mayıs 2026 03:27 UTCresolved

   And that’s all, folks! The incident we were experiencing with ecobee Mobile Services has been resolved. If you’re still having some trouble, we suggest you try closing and reopening the ecobee app or your web browser.

1. 2 Nisan 2026 13:34 UTCmonitoring

   We’ve implemented a solution and we’re keeping a close eye on the situation. Sorry for any interruption this has caused, and we truly appreciate your continued patience.

2. 2 Nisan 2026 13:50 UTCresolved

   Good news! The issue we were experiencing has been resolved. If you’re still having some trouble, we suggest closing and restarting the ecobee app.

1. 19 Mart 2026 20:45 UTCinvestigating

   Some people may be having trouble using our Thermostat Online Applications. We’re happy to share that ecobee smart thermostats will perform as usual—they’ll continue to operate according to the set schedule and by manual adjustment, including all energy-savings events that are already in progress. We’re working hard to figure out why the app, web portal and third-party apps are temporarily disconnected. Thanks for your patience. We’ll keep you updated, and apologies for any inconvenience this has caused.

2. 19 Mart 2026 20:49 UTCinvestigating

   We are continuing to investigate this issue.

3. 19 Mart 2026 20:53 UTCinvestigating

   Investigating – Some people may be having trouble using our Thermostat Online Applications. We’re happy to share that ecobee smart thermostats will perform as usual—they’ll continue to operate according to the set schedule and by manual adjustment, including all energy-savings events that are already in progress. We’re working hard to figure out why the app, web portal and third-party apps are temporarily disconnected. Thanks for your patience. We’ll keep you updated, and apologies for any inconvenience this has caused.

4. 19 Mart 2026 20:58 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 19 Mart 2026 21:37 UTCmonitoring

   We are continuing to monitor for any further issues.

6. 19 Mart 2026 22:43 UTCresolved

   This incident has been resolved.

1. 23 Şubat 2026 21:40 UTCidentified

   Some people may be having trouble using our Thermostat Online Applications. We’re happy to share that ecobee smart thermostats will perform as usual—they’ll continue to operate according to the set schedule and by manual adjustment, including all energy-savings events that are already in progress. We’re working hard to figure out why the app, web portal and third-party apps are temporarily disconnected. Thanks for your patience. We’ll keep you updated, and apologies for any inconvenience this has caused.

2. 23 Şubat 2026 21:42 UTCidentified

   Good news! We’ve figured out the root cause of the Thermostat Online Services issue and are close to a solution. We’ll let you know as soon as things are back to normal.

3. 23 Şubat 2026 22:07 UTCresolved

   Everything is back up and running. If you’re still having some trouble, try closing and reopening your web browser or the ecobee app.

1. 19 Ocak 2026 18:16 UTCinvestigating

   We are aware of an issue where SmartCamera Online Services are not functioning as expected. Our team is actively investigating and working on a resolution. Customers with Professional Monitoring may notice that videos are not being exported to RapidSOS for events. We appreciate your patience while we work to fix this problem as quickly as possible. Stay tuned for updates.

2. 19 Ocak 2026 18:38 UTCmonitoring

   Hi, friends! A solution’s been implemented and we’re keeping a close eye on the situation. Sorry for any interruption this has caused, and we truly appreciate your continued patience.

3. 19 Ocak 2026 19:23 UTCresolved

   Case closed! The incident we were experiencing with Professional Monitoring has been resolved.

1. 10 Ocak 2026 02:35 UTCinvestigating

   We’ve received reports of ecobee Integration Services not working. Our team is on it and looking for a solution. Some people might be noticing they are unable to connect or use Alexa. We appreciate your patience while we work to fix this problem as quickly as possible. Stay tuned for updates.

2. 10 Ocak 2026 06:33 UTCresolved

   The incident we were experiencing with ecobee Integration Services has been resolved. If you’re still having some trouble, we suggest you try closing and reopening the ecobee app.

1. 18 Kasım 2025 13:34 UTCidentified

   Eureka! We’re happy to let you know we’ve identified the main issue causing a disruption to ecobee Mobile Services and a fix is in the works.

2. 18 Kasım 2025 14:42 UTCidentified

   We are continuing to work on a fix for this issue.

3. 18 Kasım 2025 14:43 UTCidentified

   We continue to experience a service interruption due to an ongoing CloudFlare outage. Our team is working on restoring full services as soon as possible.

4. 18 Kasım 2025 15:53 UTCidentified

   We continue to experience a service degradation due to an ongoing CloudFlare outage. Our team is working on restoring full services as soon as possible.

5. 18 Kasım 2025 16:49 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

6. 18 Kasım 2025 18:45 UTCresolved

   And that’s all, folks! The incident we were experiencing has been resolved. If you’re still having some trouble, we suggest you try closing and reopening the ecobee app or your web browser.

1. 24 Ekim 2025 18:33 UTCinvestigating

   It looks like some people are experiencing an interruption to ecobee Mobile Services. This means the ecobee app and web portal may be temporarily unavailable. The good news is that ecobee smart thermostats will continue to operate normally on the set schedule and by manual adjustment, including all in-progress energy-savings events. We appreciate your patience as we’re working hard to fix this issue as quickly as possible. Sorry for any inconvenience. We’ll update you soon.

2. 24 Ekim 2025 18:42 UTCresolved

   And that’s all, folks! The incident we were experiencing with ecobee Mobile Services has been resolved. If you’re still having some trouble, we suggest you try closing and reopening the ecobee app or your web browser.

1. 20 Ekim 2025 16:18 UTCmonitoring

   We’re keeping a close eye on the situation. Sorry for any interruption this has caused, and we truly appreciate your continued patience.

2. 20 Ekim 2025 16:23 UTCmonitoring

   Customers may notice a delay in recorded videos becoming visible in the mobile app. This is due to an ongoing issue with our cloud provider. We're monitoring the situation and will issue further updates as they are available

3. 21 Ekim 2025 08:58 UTCresolved

   Good news! The issue we were experiencing has been resolved. If you’re still having some trouble, we suggest closing and restarting the ecobee app.

1. 20 Ekim 2025 10:04 UTCinvestigating

   We’ve received reports of Subscriptions services not working as expected. Our team is on it and looking for a solution. Some people might be noticing they are unable to manage their SmartBuildings, Air Filters, or Smart Security subscriptions at this time. We appreciate your patience while we work to fix this problem as quickly as possible. Stay tuned for updates.

2. 20 Ekim 2025 10:06 UTCidentified

   We are currently experiencing a service interruption due to an ongoing AWS outage. Our team is working on restoring full services as soon as possible.

3. 20 Ekim 2025 10:52 UTCmonitoring

   The AWS service interruption has been resolved and services are beginning to recover. We will continue to monitor.

4. 20 Ekim 2025 13:42 UTCresolved

   Good news! Everything is back up and running. If you’re still having some trouble, try closing and reopening your web browser or the ecobee app.

1. 20 Ekim 2025 07:57 UTCinvestigating

   We’ve received reports of SmartCamera Online Services not working as expected. Our team is on it and looking for a solution. Some people might be noticing they are unable to access their SmartCamera snapshots and videos. Your SmartCamera live feed is still available with the ecobee app but video may not be recorded during this time. We appreciate your patience while we work to fix this problem as quickly as possible. Stay tuned for updates.

2. 20 Ekim 2025 08:00 UTCinvestigating

   We’re happy to let you know we’ve identified the issue and are acting quickly with a fix.

3. 20 Ekim 2025 10:07 UTCmonitoring

   We’ve implemented a solution and we’re keeping a close eye on the situation. Sorry for any interruption this has caused, and we truly appreciate your continued patience.

4. 20 Ekim 2025 10:33 UTCresolved

   Good news! The issue we were experiencing has been resolved. If you’re still having some trouble, we suggest closing and restarting the ecobee app.

1. 20 Ekim 2025 07:48 UTCidentified

   We’re happy to report we’ve discovered the root cause of disruption to Alexa Voice Service and are fixing the problem right now.

2. 20 Ekim 2025 10:07 UTCmonitoring

   A solution for Alexa Voice Service interruption has been implemented and we’re continuing to keep an eye on things.

3. 20 Ekim 2025 14:48 UTCresolved

   Case closed, folks. We’re pleased to let you know the problem we were experiencing with Alexa Voice Service has been resolved.

1. 27 Ağustos 2025 17:15 UTCinvestigating

   We’ve received reports of ecobee Integration Services not working. Our team is on it and looking for a solution. Some people might be noticing they are unable to connect or use Alexa, Google, IFTTT, or Smarthings integrations. We appreciate your patience while we work to fix this problem as quickly as possible. Stay tuned for updates.

2. 27 Ağustos 2025 17:19 UTCinvestigating

   We are continuing to investigate this issue.

3. 27 Ağustos 2025 17:38 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 27 Ağustos 2025 19:37 UTCidentified

   We are continuing to work on a fix for this issue.

5. 27 Ağustos 2025 20:16 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

6. 27 Ağustos 2025 20:50 UTCmonitoring

   We are continuing to monitor for any further issues.

7. 27 Ağustos 2025 22:56 UTCresolved

   Case closed! The incident we were experiencing with ecobee Integration Services has been resolved. If you’re still having some trouble, we suggest you try closing and reopening the ecobee app.

1. 27 Ağustos 2025 04:15 UTCinvestigating

   We’ve received reports of ecobee Integration Services not working. Our team is on it and looking for a solution. Some people might be noticing they are unable to connect or use Alexa, Google, IFTTT, or Smarthings integrations. We appreciate your patience while we work to fix this problem as quickly as possible. Stay tuned for updates.

2. 27 Ağustos 2025 06:23 UTCmonitoring

   We've implemented a solution and we’re keeping a close eye on the situation. Sorry for any interruption this has caused, and we truly appreciate your continued patience.

3. 27 Ağustos 2025 06:46 UTCresolved

   Case closed! The incident we were experiencing with ecobee Integration Services has been resolved. If you’re still having some trouble, we suggest you try closing and reopening the ecobee app.