Edmentum kesinti geçmişi

1. 23 Ekim 2026 23:07 UTCinvestigating

   Şu anda belirli özelleştirilmiş kurs aktiviteleri ve diğer işlevleri dersware içinde etkileyen bir sorunu araştırıyoruz. Kullanıcılar, yönlendirilmiş notlar ve PDFler dahil olmak üzere belirli dosyaları eriştiğinde bir güvenlik belgesi hatasıyla karşılaşabilirler. Sorun ayrıca Sensei profil resimlerini etkileyebilir.

2. 26 Ekim 2026 19:52 UTCidentified

   Kök nedeni tespit ettik ve bir karara doğru çalışıyoruz. Sorunu çoğu durumda çözecek bir çalışma yürüttük.

3. 26 Ekim 2026 20:45 UTCresolved

   Kök nedeni için bir düzeltme yapıldı. Bu sorun çözüldü.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 8 Ekim 2026 14:22 UTCinvestigating

   Şu anda MajorClarity platformuna erişimi etkileyen bir sorunu araştırıyoruz. Kullanıcılar giriş başarısızlıkları, doğrulama hataları yaşayabilir veya uygulamanın porsiyonlarına erişemezler.

2. 8 Ekim 2026 15:03 UTCidentified

   Kök nedeni tespit ettik ve sorunu yeniden tanımlamak için çalışıyoruz.

3. 8 Ekim 2026 15:15 UTCmonitoring

   Beklenmiş olarak bir düzeltme ve performans geliştirdik. Performansı platforma izlemeye devam edeceğiz.

4. 8 Ekim 2026 15:23 UTCresolved

   Bu olay çözüldü. Performansı platforma izlemeye devam edeceğiz.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 23 Eylül 2026 16:51 UTCinvestigating

   LTI/SFTP, Apex Learning ve MajorClarity ile entegrasyonlar sıfırlandı. Daha önce güncel olmayan müşteriler, entegrasyonlarını yeniden bağlantılı hale getirmek için müşteri [email protected] ile iletişime geçebilir.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 25 Nisan 2026 23:45 UTCinvestigating

   We are currently investigating performance issues with the Courseware and Exact Path platforms.

2. 26 Nisan 2026 00:12 UTCidentified

   The root cause has been identified, and we are working to resolve the issue.

3. 26 Nisan 2026 00:42 UTCresolved

   This incident has been resolved. We will continue to monitor the performance of the platform.

1. 23 Nisan 2026 14:15 UTCidentified

   We are working to resolve issues loading the Study Island platform. The root cause has been identified and we are actively working to implement a fix.

2. 23 Nisan 2026 14:29 UTCmonitoring

   A fix has been implemented, and we are seeing the platform return to expected performance levels. We will continue to monitor.

3. 23 Nisan 2026 14:53 UTCresolved

   This incident has been resolved. We will continue to the monitor Study Island's performance.

1. 14 Nisan 2026 17:36 UTCinvestigating

   We are currently investigating and issue launching the Personal Psychology 1 course. At this time, the issues are isolated to this course.

2. 14 Nisan 2026 18:33 UTCresolved

   This issue has been resolved. We will continue to monitor the courses performance.

1. 10 Nisan 2026 13:52 UTCinvestigating

   We are currently investigating an issue with Learners for accounts that have Access Control turned on. Learners in such accounts are seeing an error page when logging in and accessing their assignments.

2. 10 Nisan 2026 15:08 UTCidentified

   The issue has been identified, and we are working toward the solution.

3. 10 Nisan 2026 17:43 UTCmonitoring

   A fix has been implemented, and the platform is performing as expected. We will continue to monitor the platform's performance.

4. 10 Nisan 2026 18:07 UTCresolved

   This incident has been resolved. We will continue to monitor the performance of the platform.

1. 2 Şubat 2026 15:51 UTCinvestigating

   Exact Path is currently unable to connect to the Renaissance integration. This is preventing the overnight data sync and manually triggered syncs from creating Renaissance sourced learning paths. The Edmentum team is investigating.

2. 2 Şubat 2026 16:38 UTCidentified

   The issue has been identified and the teams are working on releasing the fix.

3. 3 Şubat 2026 14:44 UTCresolved

   This incident has been resolved.

1. 20 Ocak 2026 20:57 UTCinvestigating

   We are currently investigating this issue.

2. 20 Ocak 2026 21:20 UTCresolved

   This has been resolved by Genius.

1. 8 Ocak 2026 17:08 UTCinvestigating

   We are currently investigating reports concerning issues logging into the MajorClarity platform.

2. 8 Ocak 2026 17:09 UTCinvestigating

   We are continuing to investigate this issue.

3. 8 Ocak 2026 17:23 UTCidentified

   We have identified the root cause and are working to remediate the issue.

4. 8 Ocak 2026 18:17 UTCmonitoring

   We have implemented a fix and performance has improved as expected. We will continue to monitor the performance to the platform.

5. 8 Ocak 2026 18:29 UTCresolved

   This incident has been resolved. We will continue to monitor the performance to the platform.

1. 19 Kasım 2025 13:53 UTCinvestigating

   Exact Path is currently unable to connect to the NWEA API integration. This is preventing the overnight data sync and manually triggered syncs from creating NWEA sourced learning paths. From our investigations, the problem appears to be on NWEA’s side, and we have already reached out to their support team for urgent assistance. Exact Path diagnostic, Renaissance, FL FAST, ILEARN and manual NWEA CSV upload customers are unaffected. We will keep you updated as soon as we have more information or when the issue is resolved.

2. 19 Kasım 2025 18:04 UTCresolved

   This incident has been resolved.

1. 29 Eylül 2025 12:41 UTCinvestigating

   Exact Path and Courseware are experiencing issues whereby learners and educators are unable to login to ELF. This is a system-wide disruption. Teams are investigating and working to restore normal service as quickly as possible.

2. 29 Eylül 2025 12:59 UTCresolved

   This issue has been resolved. If a customer continues to experience any issues, please have them contact our Support Team via phone, email, or chat. Thank you for your support.

1. 25 Eylül 2025 13:37 UTCinvestigating

   Exact Path and Courseware are experiencing issues whereby Learners are unable to login to ELF. Teams are investigating and working to restore normal service as quickly as possible.

2. 25 Eylül 2025 14:00 UTCresolved

   This incident has been resolved. However, if you or your students experience any ongoing issues, please contact us at 1-800-447-5286, [email protected], or via chat.

1. 21 Ağustos 2025 17:21 UTCinvestigating

   We are currently investigating loading issues for teachers on the Apex Learning platform. This affects both Courses and Tutorials.

2. 21 Ağustos 2025 17:35 UTCidentified

   We have identified the root cause and implemented a fix. We will continue to monitor the performance of the platform.

3. 21 Ağustos 2025 18:26 UTCresolved

   This incident has been resolved. We will continue to monitor the performance to the platform.

1. 12 Ağustos 2025 18:08 UTCinvestigating

   We are experiencing an issue within Product Help that we are working with our vendor to resolve. Updates can also be tracked through our vendor's status page here: https://status.clickhelp.com/796569611

2. 12 Ağustos 2025 18:16 UTCmonitoring

   Our vendor has remediated the issue and we are monitoring at this time.

3. 12 Ağustos 2025 18:54 UTCresolved

   This incident has been resolved.

1. 28 Temmuz 2025 16:21 UTCinvestigating

   We are currently investigating reports of slow response time for Courseware and are working to address the issue as quickly as possible. We sincerely apologize for the disruption to you and your students. For the latest status updates, please continue to check this page.

2. 28 Temmuz 2025 16:55 UTCinvestigating

   We are continuing to investigate this issue.

3. 28 Temmuz 2025 17:18 UTCinvestigating

   We are currently experiencing service interruptions affecting some Courseware and Exact Path customers. Our teams have identified the root cause and have begun restoring access. We sincerely apologize for the disruption and are working urgently to fully resolve the issue. For the latest updates, please continue to monitor this page.

4. 28 Temmuz 2025 17:48 UTCidentified

   In partnership with Amazon, we're working through this service-level interruption. Service has either been fully restored or will be fully restored shortly.

5. 28 Temmuz 2025 18:07 UTCidentified

   Access has been restored for 90% of customers and we're currently resolving all remaining customers experiencing intermittent performance issues.

6. 28 Temmuz 2025 18:24 UTCidentified

   Exact Path students are temporarily unable to launch content while we perform system updates. We will make them available as soon as possible. All other features are operational.

7. 28 Temmuz 2025 19:38 UTCmonitoring

   All customer accounts have been fully reenabled across Courseware and Exact Path. Exact Path students remain temporarily unable to launch content from Learning Paths. We continue to work on a solution as quickly as possible. All other applications are working as expected and performance is stable.

8. 29 Temmuz 2025 14:32 UTCmonitoring

   All customer accounts are enabled across Courseware and Exact Path, but we continue to experience intermittent performance issues. Students are temporarily unable to access Exact Path [Learning Paths in Exact Path and assignments in Exact Path and Standards Mastery] but educators can access and launch Exact Path content. Our team continues to work diligently, along with our external partners at Amazon, to deliver a solution as quickly as possible. All other applications are working as expected and performance is stable.

9. 29 Temmuz 2025 23:40 UTCmonitoring

   We continue to address the remaining issues as quickly as possible. We sincerely apologize for the disruption.

10. 30 Temmuz 2025 02:38 UTCmonitoring

    Scheduled maintenance is complete and we continue to monitor performance.

11. 30 Temmuz 2025 16:35 UTCmonitoring

    Exact Path and Courseware are fully operational and performance is stable. We're working quickly to resolve some intermittent issues with the following reports: - Courseware Learner Assessment Report - Courseware Weekly Progress Report - Learner Daily Usage Report

12. 31 Temmuz 2025 16:23 UTCresolved

    We've resolved the issues in Exact Path and Courseware. All systems are operating normally. We apologize for the disruption and thank you for your patience.

1. 5 Haziran 2025 15:53 UTCinvestigating

   We are currently investigating reports of slowness logging into Apex Courses and Tutorials.

2. 5 Haziran 2025 16:40 UTCresolved

   This incident has been resolved.

1. 4 Haziran 2025 16:29 UTCinvestigating

   We are currently investigating reports of slowness logging into Apex Courses and Tutorials.

2. 4 Haziran 2025 17:24 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 4 Haziran 2025 18:55 UTCresolved

   This incident has been resolved.

1. 3 Haziran 2025 16:06 UTCinvestigating

   We are currently investigating reports of slowness logging into Apex Courses and Tutorials.

2. 3 Haziran 2025 16:26 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 3 Haziran 2025 16:30 UTCresolved

   This incident has been resolved.

1. 9 Mayıs 2025 14:10 UTCinvestigating

   We are currently investigating an issue concerning the ability for some users to login to ELF via ClassLink SSO.

2. 9 Mayıs 2025 15:46 UTCresolved

   This incident has been resolved.