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    52 Endicia incidents · Mart 2024 — official updates, affected components, duration and resolution details.

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    Önemli Değişim: Almanya'ya Gemiler Uzun Kabul Edilmedi

    Başlangıç 27 Ekim 2026 21:58 UTC · Devam ediyor

    Pending
    1. 27 Ekim 2026 21:58 UTCmonitoring

      23 Ekim 2026, Alman gümrük yetkilileri artık DDU'yu kabul etmiyor (Öyle Olmayan Görevsiz) ithalat. GlobalPost ve GAP DDU hizmetleri artık Almanya'ya gönderiler için kullanılamaz ve bu hizmetlerle yaratılan etiketler bir hata döndürür. GlobalPost Plus ve GlobalPost Plus (Duties and Taxes dahil) Almanya için kullanılabilir.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Endicia Label Server Technical Issue

    Başlangıç 19 Haziran 2026 15:30 UTC · 3h 30m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Endicia API (Endicia Label Server)
    1. 19 Haziran 2026 15:30 UTCinvestigating

      We are currently aware of an issue impacting Endicia Label Server. Our engineering team is working to resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 19 Haziran 2026 15:32 UTCinvestigating

      We are continuing to investigate this issue.

    3. 19 Haziran 2026 19:01 UTCresolved

      This incident has been resolved.

    Unexpected Technical Problem

    Başlangıç 20 Nisan 2026 18:47 UTC · 10m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Endicia Online (Printing postage using a Web Browser)
    1. 20 Nisan 2026 18:47 UTCinvestigating

      Endicia is currently experiencing a technical issue that we are working to resolve. Our engineering team is working to resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 20 Nisan 2026 18:57 UTCresolved

      Endicia Engineers have fixed the technical issue and all systems are functioning normally. Thank you for your patience.

    Middle East Service Disruptions

    Başlangıç 5 Mart 2026 17:11 UTC · 110d 22h

    Pending
    1. 5 Mart 2026 17:11 UTCmonitoring

      Due to the situation in the Middle East, several carriers are either closely monitoring or adjusting their availability. UPS is closely monitoring the situation and using established contingency plans to manage its operations safely and efficiently. FedEx has resumed pickup and delivery services across the Middle East, where it is safe to do so.  Customers shipping to or from the region will experience extended transit times. USPS: Specific military ZIP Codes across Europe and the Middle East are suspended temporarily for all mailing services until further notice. GlobalPost: Several Middle Eastern countries are temporarily suspended for all mailing services until further notice. For the most up-to-date information, please visit each carrier’s service alert pages linked above.

    Password Reset Issues

    Başlangıç 11 Şubat 2026 22:03 UTC · 14m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Endicia Online (Printing postage using a Web Browser)
    1. 11 Şubat 2026 22:03 UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to reset passwords on their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 11 Şubat 2026 22:17 UTCresolved

      This incident has been resolved.

    Issues Printing Postage

    Başlangıç 7 Ocak 2026 00:51 UTC · 27m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Endicia Online (Printing postage using a Web Browser)Endicia DAZzle (Print postage with downloadable software for the PC)Endicia Downloadable (Print postage using our Windows application)
    1. 7 Ocak 2026 00:51 UTCinvestigating

      Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 7 Ocak 2026 01:18 UTCresolved

      Endicia Engineers have fixed the postage printing issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.

    Customers are currently unable to add new payment methods.

    Başlangıç 6 Kasım 2025 17:35 UTC · 37m

    Pending
    1. 6 Kasım 2025 17:35 UTCinvestigating

      We are aware of an issue impacting the ability to add a new payment method to your Endicia account. Our engineers are currently investigating and an update will be provided as soon as one is available.

    2. 6 Kasım 2025 18:12 UTCresolved

      This incident has been resolved.

    Endicia/AWS Service Disruption

    Başlangıç 20 Ekim 2025 17:47 UTC · 7h 34m

    Pending
    Etkilenen bileşenler
    Endicia Online (Printing postage using a Web Browser)Endicia Downloadable (Print postage using our Windows application)Endicia API (Endicia Label Server)
    1. 20 Ekim 2025 17:47 UTCmonitoring

      Endicia software and API may currently be experiencing some performance issues due to the ongoing AWS service issue. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. You can view the AWS Health Dashboard here: https://health.aws.amazon.com/health/status?path=service-history

    2. 21 Ekim 2025 01:03 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 21 Ekim 2025 01:21 UTCresolved

      The earlier AWS-related service disruption has been resolved. Endicia software and API operations have returned to normal as of 15:53 PDT, according to AWS. We’ll continue to monitor for stability, but no further impact is expected.

    Transaction Print History Delays

    Başlangıç 10 Ekim 2025 17:32 UTC · 38m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Endicia Reporting Tools (Postage History, Refunds, SCAN Forms)
    1. 10 Ekim 2025 17:32 UTCinvestigating

      Endicia Engineers have identified an issue that may affect some of our customers' ability to login, as well as see transactions in their Printed Postage History Report, Refund Section, and SCAN Form. We are working to quickly resolve this issue and will provide an update when it's available. We apologize for the inconvenience.

    2. 10 Ekim 2025 17:36 UTCinvestigating

      We are continuing to investigate this issue.

    3. 10 Ekim 2025 18:11 UTCresolved

      The issue impacting some customers’ ability to view transactions in their Printed Postage History Report, Refund Section, and SCAN Forms has been resolved. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.

    Issues Printing Postage

    Başlangıç 8 Ekim 2025 15:12 UTC · 1d 1h

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Endicia Online (Printing postage using a Web Browser)
    1. 8 Ekim 2025 15:12 UTCinvestigating

      Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. An error message of "Conversation-out-of-sync" intermittently appears when attempting to print. NOTE: Attempting to print again will allow you to continue printing, however, you may intermittently see the error message appear. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 8 Ekim 2025 19:58 UTCinvestigating

      We are continuing to investigate this issue.

    3. 9 Ekim 2025 16:48 UTCresolved

      This incident has been resolved.

    Issues Printing Postage

    Başlangıç 8 Ekim 2025 01:12 UTC · 13h 55m

    Pending
    Etkilenen bileşenler
    Endicia Online (Printing postage using a Web Browser)
    1. 8 Ekim 2025 01:12 UTCinvestigating

      Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. An error message of "Conversation-out-of-sync" intermittently appears when attempting to print. NOTE: Attempting to print again will allow you to continue printing, however, you may intermittently see the error message appear. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 8 Ekim 2025 14:08 UTCinvestigating

      We are continuing to investigate this issue.

    3. 8 Ekim 2025 15:07 UTCresolved

      This incident has been resolved.

    Login Issues

    Başlangıç 29 Eylül 2025 17:18 UTC · 2h 15m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Endicia Online (Printing postage using a Web Browser)Endicia DAZzle (Print postage with downloadable software for the PC)Endicia Downloadable (Print postage using our Windows application)
    1. 29 Eylül 2025 17:18 UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 29 Eylül 2025 19:32 UTCresolved

      This incident has been resolved.

    Login Issues

    Başlangıç 23 Eylül 2025 18:16 UTC · 21h 25m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Endicia Reporting Tools (Postage History, Refunds, SCAN Forms)
    1. 23 Eylül 2025 18:16 UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 24 Eylül 2025 00:44 UTCinvestigating

      Endicia Engineers have resolved the login issues with the web and downloadable clients, however, the history page will be temporarily unavailable for a brief period. We are working to quickly restore this functionality and will provide an update when it's available.  We apologize for the inconvenience.

    3. 24 Eylül 2025 15:41 UTCresolved

      This incident has been resolved.

    Login Issues

    Başlangıç 27 Ağustos 2025 18:57 UTC · 6h 7m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Endicia Online (Printing postage using a Web Browser)
    1. 27 Ağustos 2025 18:57 UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 28 Ağustos 2025 01:03 UTCresolved

      Endicia Engineers have resolved the log in issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.

    UPS Rates

    Başlangıç 14 Ağustos 2025 15:24 UTC · 1h 32m

    Pending
    1. 14 Ağustos 2025 15:24 UTCmonitoring

      Endicia is aware of the technical issues impacting UPS rates. We are actively monitoring the status of these issues and will provide updates as they become available. Thank you for your patience!

    2. 14 Ağustos 2025 16:56 UTCresolved

      This incident has been resolved.

    Login Issues

    Başlangıç 12 Ağustos 2025 15:16 UTC · 1h 14m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Endicia Online (Printing postage using a Web Browser)Endicia Downloadable (Print postage using our Windows application)
    1. 12 Ağustos 2025 15:16 UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 12 Ağustos 2025 16:30 UTCresolved

      This incident has been resolved.

    Login Issues

    Başlangıç 29 Temmuz 2025 19:21 UTC · 5m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Endicia Online (Printing postage using a Web Browser)
    1. 29 Temmuz 2025 19:21 UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 29 Temmuz 2025 19:26 UTCresolved

      This incident has been resolved.

    Unexpected Technical Problem

    Başlangıç 7 Temmuz 2025 13:48 UTC · 3h 24m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Endicia Reporting Tools (Postage History, Refunds, SCAN Forms)Endicia API (Endicia Label Server)
    1. 7 Temmuz 2025 13:48 UTCinvestigating

      Endicia is currently experiencing a technical issue that impacts the creation of Scan Forms. Our engineering team is working to resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 7 Temmuz 2025 13:59 UTCinvestigating

      We are continuing to investigate this issue.

    3. 7 Temmuz 2025 17:12 UTCresolved

      This incident has been resolved.

    Issues Printing Postage

    Başlangıç 18 Haziran 2025 20:08 UTC · 4h 46m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Endicia Online (Printing postage using a Web Browser)
    1. 18 Haziran 2025 20:08 UTCinvestigating

      Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 19 Haziran 2025 00:54 UTCresolved

      Endicia Engineers have fixed the postage printing issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.

    DHL Express Canada Updates

    Başlangıç 9 Haziran 2025 22:47 UTC · 76d 23h

    Pending
    1. 9 Haziran 2025 22:47 UTCmonitoring

      Effective Monday, June 30th, DHL Express has restored all services in Canada to normal operations.

    2. 25 Ağustos 2025 21:50 UTCresolved

      This incident has been resolved.