Pricing
Status historyRSS updatesStatus API

Powered by Uptimus

    Etoro kesinti geçmişi

    55 Etoro incidents · Aralık 2023 — official updates, affected components, duration and resolution details.

    Güncel duruma dön

    Web'de giriş şu anda bazı müşteriler için kullanılamaz

    Başlangıç 26 Ekim 2026 12:43 UTC · 6m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Login
    1. 26 Ekim 2026 12:43 UTCinvestigating

      Şu anda etoro web platformuna girişleri etkileyen bir sorun yaşıyoruz. Bazı müşteriler giriş yapamıyor, etoro uygulaması beklendiği gibi çalışmaya devam ediyor. Bu rahatsızlıktan özür dileriz ve sabrınızı takdir ediyoruz. Burada daha fazla bilgi mevcut olduğu gibi güncellemeler sunmaya devam edeceğiz. Bu yüzden EToro Team

    2. 26 Ekim 2026 12:49 UTCresolved

      Sevgili eToro Müşteriler ve Ortaklar, Sorun çözüldü. Bu konuda anlayışınızı takdir etmek ve takdir etmek için özür dileriz. Bu yüzden EToro Team

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Ticaret eylemleri kısmen mevcut değildir

    Başlangıç 9 Ekim 2026 01:30 UTC · 57m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Manual trading - RealManual trading - Virtual
    1. 9 Ekim 2026 01:30 UTCinvestigating

      Şu anda Web ve iOS uygulamaları üzerinde ticaret işlevselliğini etkileyen bir sorun yaşıyoruz. Kullanıcılar yeni pozisyonları açamayabilirken, sayfayı ferahlatıcı ettikten sonra mevcut pozisyonları kapatabilir. Diğer tüm işlevsellikler etkilenmez. Bu rahatsızlıktan özür dileriz ve sabrınızı takdir ediyoruz. Burada daha fazla bilgi mevcut olduğu gibi güncellemeler sunmaya devam edeceğiz. Bu yüzden EToro ekibi

    2. 9 Ekim 2026 02:27 UTCresolved

      Sevgili eToro Müşteriler ve Ortaklar, Sorun çözüldü. Bu konuda anlayışınızı takdir etmek ve takdir etmek için özür dileriz. Bu yüzden EToro Team

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Müşteri Desteği İletişim Kanalları Yok

    Başlangıç 16 Eylül 2026 12:32 UTC · 3h 38m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Open Customer Service ticketlive chatCustomer Help portal
    1. 16 Eylül 2026 12:32 UTCinvestigating

      Şu anda birkaç müşteri desteği iletişim kanallarını etkileyen üçüncü taraf hizmet sağlayıcı ile ilgili bir sorun yaşıyoruz. Bazı müşteriler sohbet yoluyla eToro ile iletişim kuramaz, vakalar, chatbot veya WhatsApp. Sağlayıcımız olayı aktif olarak araştırıyor ve ekibimiz durumu yakından takip ediyor, ancak şu anda karar veya bilinen iş için tahmini bir zaman yok. Club müşterileri doğrudan e-posta yoluyla hesap yöneticisiyle iletişim kurmaya devam edebilir. Herhangi bir rahatsızlıktan dolayı özür dileriz ve daha fazla bilgi mevcut olacaktır.

    2. 16 Eylül 2026 16:10 UTCresolved

      Sevgili eToro Müşteriler ve Ortaklar, Olay çözüldü. Bu konuda anlayışınızı takdir etmek ve takdir etmek için özür dileriz. Bu yüzden EToro Team

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Kredi Card Deposit Authentication

    Başlangıç 15 Eylül 2026 18:45 UTC · 34m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    DepositCredit cards
    1. 15 Eylül 2026 18:45 UTCinvestigating

      Şu anda bazı kredi kartı depozito işlemlerini doğrulamayı etkileyen bir sorun yaşıyoruz. Sorun üçüncü taraf hizmet sağlayıcımızın tarafında gerçekleşiyor. Sağlayıcımız olayı aktif olarak araştırıyor, ekibimiz durumu yakından takip ederken ve mümkün olduğunca çabuk tam işlevselliği geri yüklemek için çalışıyor. Bunun herhangi bir rahatsızlık için ne kadar sinir bozucu olabileceğini anlıyoruz. Güncellemeleri burada daha fazla bilgi olarak paylaşmaya devam edeceğiz. Bu yüzden EToro Team

    2. 15 Eylül 2026 19:00 UTCmonitoring

      Sağlayıcımız bir düzeltme uyguladı ve şu anda etkinliğini izlemek ve uygulamaktayız. Güncellemeleri daha fazla bilgi olarak paylaşmaya devam edeceğiz. Bu yüzden EToro Team

    3. 15 Eylül 2026 19:20 UTCresolved

      Sevgili eToro Müşteriler ve Ortaklar, Olay çözüldü. Bu konuda anlayışınızı takdir etmek ve takdir etmek için özür dileriz. Bu yüzden EToro Team

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Outbound eToro Money Payments Temporarily Halted

    Başlangıç 7 Ağustos 2026 08:41 UTC · 5h 28m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Withdrawal
    1. 7 Ağustos 2026 08:41 UTCinvestigating

      Due to an incident, we are temporarily halting all outbound payments from eToro Money in the EU, UK and Australia. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We apologize for any inconvenience this may cause and will continue to keep you updated on our progress here. Sincerely, The eToro Team

    2. 7 Ağustos 2026 14:09 UTCresolved

      The issue affecting outbound payments from eToro Money has now been resolved. All outbound payments are now fully enabled, and clients can complete their transactions as expected. We sincerely apologize for the inconvenience and appreciate your patience while our team worked to resolve the issue. Thank you for your understanding. Sincerely, The eToro Team

    Temporary Issue with Credit Card Deposits

    Başlangıç 7 Temmuz 2026 13:45 UTC · 28m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    DepositCredit cards
    1. 7 Temmuz 2026 13:45 UTCinvestigating

      We are currently experiencing an issue affecting credit card deposits. Some users may be unable to enter their credit card details when attempting to make a deposit, as expected. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We understand how frustrating this may be, especially if you're trying to fund your account, and we apologize for any inconvenience this may cause. We'll continue to keep you updated on our progress here. Sincerely, The eToro Team

    2. 7 Temmuz 2026 14:13 UTCresolved

      The issue affecting credit card deposits has now been resolved. Customers can now enter their credit card details and complete deposits as expected. We sincerely apologize for the inconvenience and appreciate your patience while our team worked to resolve the issue. Thank you for your understanding. Sincerely, The eToro Team

    Temporary Issue with Deposits and Withdrawals

    Başlangıç 28 Haziran 2026 13:20 UTC · 3h 52m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Manual trading - RealDepositWithdrawal
    1. 28 Haziran 2026 13:20 UTCinvestigating

      We are currently experiencing an issue affecting deposits and withdrawals. Some users may be unable to complete deposits or withdrawals, or may experience delays while these transactions are being processed. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We understand how frustrating this may be, especially if you're waiting to fund your account or withdraw your funds, and we sincerely apologize for the inconvenience. We'll continue to keep you updated on our progress here. Sincerely, The eToro Team

    2. 28 Haziran 2026 13:31 UTCinvestigating

      We are currently experiencing an issue affecting deposits, withdrawals, and the ability to open new positions. Some users may be unable to complete deposits or withdrawals, and opening new positions is currently unavailable for affected users. Closing existing positions continues to function as normal. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We understand how disruptive this may be, and we sincerely apologize for the inconvenience. We'll continue to keep you updated on our progress here. Sincerely, The eToro Team

    3. 28 Haziran 2026 16:08 UTCidentified

      We've identified the cause of the issue affecting deposits, withdrawals, and the ability to open new positions. Our team is now working on implementing a fix and restoring full service as quickly as possible. Closing existing positions continues to function normally. We understand how important these services are, and we sincerely appreciate your patience while we resolve this issue. We'll continue to keep you updated on our progress. Sincerely, The eToro Team

    4. 28 Haziran 2026 17:12 UTCresolved

      We've restored all affected services, and the customer impact has been mitigated. Deposits, withdrawals, and the ability to open new positions are now functioning normally. Our team will continue to closely monitor the platform to ensure everything remains stable. We sincerely apologize for the disruption and thank you for your patience and understanding throughout this incident. Sincerely, The eToro Team

    Placing Open orders is unavailable

    Başlangıç 25 Haziran 2026 14:21 UTC · 54m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Manual trading - RealRates
    1. 25 Haziran 2026 14:21 UTCinvestigating

      We are currently experiencing an issue affecting order placement and live price updates across all instrument types. Some users may be unable to place new orders, and instrument prices may not update or display current market values. As a result, opening new positions is currently unavailable for affected users. Existing positions, account balances, and equity remain available. Closing positions remain fully functional. However, some users may need to refresh the platform or restart the app after submitting a close order for the update to be reflected on screen. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We understand how disruptive this may be, and we sincerely apologize for the inconvenience. We'll continue to keep you updated on our progress here. Sincerely, The eToro Team

    2. 25 Haziran 2026 14:28 UTCinvestigating

      We are continuing to investigate this issue.

    3. 25 Haziran 2026 14:36 UTCinvestigating

      To help restore essential trading functionality while we continue working on the ongoing issue, we are activating BackTrader. During this period, access to the eToro platform will be temporarily restricted. Customers will not be able to access the platform. However, existing positions can still be closed through BackTrader order placing. Opening new positions and placing new orders will remain unavailable until the issue is resolved. Our team is actively working to resolve the underlying issue and restore normal platform access as quickly as possible. We understand how important uninterrupted access to the platform is, and we sincerely apologize for the inconvenience. We'll continue to keep you updated on our progress here. Sincerely, The eToro Team

    4. 25 Haziran 2026 14:49 UTCmonitoring

      We have now exited BackTrader mode following the implementation of a resolution for the issue. Access to the eToro platform is being restored, and we are currently verifying that all services are operating normally. We are closely monitoring the platform to ensure the resolution is fully effective and that trading functionality has returned to normal. We appreciate your patience while we worked to resolve this issue and will provide a further update once verification has been completed. Sincerely, The eToro Team

    5. 25 Haziran 2026 15:16 UTCresolved

      Dear Customers, The issue has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team

    Incorrect Daily Change Display for Certain Instruments and Account Balances

    Başlangıç 25 Haziran 2026 08:07 UTC · 58m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Rates
    1. 25 Haziran 2026 08:07 UTCinvestigating

      We are currently experiencing a visual issue affecting the daily change displayed for some instruments. Some users may see an incorrect daily change percentage for certain instruments. As a result, account balances that rely on these displayed daily changes may also appear incorrect. This is a display issue only and does not affect the actual value of positions, account equity, or trading functionality. Trading functionality, including displayed market rates, opening and closing positions, Stop Loss, Take Profit, and all other platform functionality, is operating as expected. Our team is actively investigating the issue and working to resolve it as quickly as possible. We understand how important accurate market data and account information are, and we sincerely apologize for the inconvenience. We'll continue to keep you updated on our progress here. Sincerely, The eToro Team

    2. 25 Haziran 2026 09:05 UTCresolved

      Dear eToro Customers and Partners, The incident has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team

    Incorrect Daily Change Percentage for Certain Instruments

    Başlangıç 23 Haziran 2026 09:29 UTC · 2h 42m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Rates
    1. 23 Haziran 2026 09:29 UTCinvestigating

      We are currently experiencing an issue affecting the daily change percentage (%) displayed for some instruments. Some users may see an incorrect daily change percentage for certain instruments. Please note that this issue affects the displayed daily change percentage only. Trading functionality, including displayed rates, opening and closing positions, Stop Loss, Take Profit, and all other platform functionality, is operating as expected. Our team is actively investigating the issue and working to resolve it as quickly as possible. We understand how important accurate market data is and sincerely apologize for the inconvenience. We’ll continue to keep you updated on our progress here. Sincerely, The eToro team

    2. 23 Haziran 2026 12:11 UTCresolved

      Dear eToro Customers and Partners, The incident has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team

    iOS App Service Page Loading Degradation

    Başlangıç 19 Haziran 2026 17:45 UTC · 11h 31m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    DepositRegistration
    1. 19 Haziran 2026 17:45 UTCinvestigating

      We are currently experiencing an issue affecting some pages on iOS devices. Some users using the iOS app may be unable to load: * The deposit page * The registration page * News pages As a workaround, you can visit www.etoro.com from a desktop browser or mobile browser to access these services. Our team is actively investigating the issue and working to resolve it as quickly as possible. We understand how important this is and sincerely apologize for the inconvenience. We’ll continue to keep you updated on our progress here. Sincerely, The eToro team

    2. 20 Haziran 2026 05:16 UTCresolved

      The issue affecting some pages in the iOS app has been resolved. A hotfix was deployed, and our QA team has verified that it successfully restored functionality for the affected pages, including the Deposit, Registration, and News pages. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. Sincerely, The eToro Team

    Credit Card Deposit Processing Delays

    Başlangıç 11 Haziran 2026 17:53 UTC · 3h 6m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Credit cards
    1. 11 Haziran 2026 17:53 UTCinvestigating

      Dear eToro Customers, We are currently experiencing a technical issue affecting some credit card deposit transactions that require 3D Secure (3DS) authentication. As a result, certain deposits may remain in a pending state longer than expected and may not be reflected in account balances immediately. Our team is actively investigating the issue and working closely with our service providers to restore normal processing as quickly as possible. We understand the inconvenience this may cause and appreciate your patience while we work toward a resolution. We will provide further updates as soon as more information becomes available. Thank you for your understanding. Sincerely, The eToro Team

    2. 11 Haziran 2026 20:59 UTCresolved

      Dear eToro Customers and Partners, The incident has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter.

    Some Clients unable to execute or cancel Limit Orders

    Başlangıç 11 Mayıs 2026 09:39 UTC · 3h 59m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Automatic executionManual trading - RealManual trading - Virtual
    1. 11 Mayıs 2026 09:39 UTCinvestigating

      We’re currently aware of an issue when some users may encounter rejected orders or an inability to cancel existing limit/rate orders. Our team is actively investigating the cause and working to restore full functionality as soon as possible. We apologize for the inconvenience and appreciate your patience. Updates will be provided here as soon as available. Sincerely, The eToro team

    2. 11 Mayıs 2026 10:23 UTCmonitoring

      Hello, We have implemented a fix for the issue affecting new limit order cancellations and will continue monitoring the platform over the coming hours to ensure stability. Please note that some existing limit (rate) orders placed during the incident may still be temporarily unavailable for cancellation, and the related funds may remain locked for a short period. The relevant teams are actively working to fully resolve the remaining impact as quickly as possible. We will continue to provide updates accordingly. We apologize for the inconvenience and appreciate your understanding. Sincerely, The eToro Team

    3. 11 Mayıs 2026 13:38 UTCresolved

      Dear eToro Customers and Partners, The incident has been resolved. Clients can now fully manage limit (rate) orders placed during the incident, including: - Canceling existing limit orders; - Having limit orders executed normally once the requested market rate is reached. We apologize for the inconvenience and appreciate your understanding. Sincerely, The eToro Team

    Charts are not loading on the platform for some instruments

    Başlangıç 29 Nisan 2026 15:24 UTC · 2h 35m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Charts
    1. 29 Nisan 2026 15:24 UTCinvestigating

      We’re currently experiencing an issue where charts are not loading for some instruments on the platform. This may affect users' ability to: - View price movements and historical data - Analyze instruments using chart tools - Access chart views under the “Overview” or “Chart” tabs Our team is working to identify the root cause and restore full chart functionality as quickly as possible. We apologize for the inconvenience and appreciate your patience. Updates will be shared here as soon as more information is available. Sincerely, The eToro team

    2. 29 Nisan 2026 16:16 UTCidentified

      We have identified the root cause of the issue affecting charts not loading on the platform. Charts have been restored for some instruments, and the recovery process is ongoing. Our engineering team is actively working to fully resolve the issue. Further updates will be shared as more information becomes available. We apologize for the inconvenience and appreciate your understanding. Sincerely, The eToro Team

    3. 29 Nisan 2026 17:59 UTCresolved

      Dear eToro Customers and Partners, The incident has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team

    Prices are not updated for the instruments

    Başlangıç 27 Nisan 2026 19:36 UTC · 54m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    LoginAutomatic executionCopyTradingManual trading - RealRegistrationManual trading - Virtual
    1. 27 Nisan 2026 19:36 UTCinvestigating

      We are currently investigating an issue where the Prices are not updated for the instruments. You can manage your open trades at this link: https://offlinemode-new.etoro.com/login Our team is actively investigating and working to restore full functionality as soon as possible. We apologize for the inconvenience and appreciate your patience. Updates will be shared here as they become available. Sincerely, The eToro team

    2. 27 Nisan 2026 20:31 UTCresolved

      Dear eToro Customers and Partners, The incident has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team

    The markets may be displayed as closed

    Başlangıç 30 Mart 2026 10:41 UTC · 40m

    OutageKritik olay
    Etkilenen bileşenler
    Automatic executionManual trading - RealManual trading - Virtual
    1. 30 Mart 2026 10:41 UTCinvestigating

      We are currently investigating an issue where the markets may be displayed as closed. As the markets are closed trades cannot be placed in instruments. You can manage your open trades at this link: https://offlinemode-new.etoro.com/login Our team is actively investigating and working to restore full functionality as soon as possible. We apologize for the inconvenience and appreciate your patience. Updates will be shared here as they become available. Sincerely, The eToro team

    2. 30 Mart 2026 11:21 UTCresolved

      Dear eToro Customers and Partners, The incident has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team

    Login is currently unavailable

    Başlangıç 17 Mart 2026 11:14 UTC · 2h 11m

    OutageKritik olay
    Etkilenen bileşenler
    Login
    1. 17 Mart 2026 11:14 UTCinvestigating

      We’re currently experiencing an issue that is preventing some users from logging in to their accounts. This may include: - Errors when attempting to log in - Login page not loading - Being logged out unexpectedly Our team is urgently investigating and working to restore full access as quickly as possible. You can manage your open trades at this link: https://offlinemode-new.etoro.com/login We sincerely apologize for the inconvenience and appreciate your patience. We will continue to share updates here as soon as we have more information. Sincerely, The eToro team

    2. 17 Mart 2026 13:24 UTCresolved

      Dear eToro Customers and Partners, The incident has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team

    Crypto markets may be displayed as closed

    Başlangıç 15 Mart 2026 14:27 UTC · 9m

    OutageKritik olay
    Etkilenen bileşenler
    Automatic executionCopyTradingManual trading - RealManual trading - Virtual
    1. 15 Mart 2026 14:27 UTCinvestigating

      We are currently investigating an issue where crypto markets may be displayed as closed. As the markets are closed trades cannot be placed in these instruments. You can manage your open trades at this link: https://offlinemode-new.etoro.com/login Our team is actively investigating and working to restore full functionality as soon as possible. We apologize for the inconvenience and appreciate your patience. Updates will be shared here as they become available. Sincerely, The eToro team

    2. 15 Mart 2026 14:36 UTCresolved

      Dear eToro Customers and Partners, The incident has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team

    Some users unable to view individual stocks in the Watchlist

    Başlangıç 22 Şubat 2026 19:48 UTC · 1d 10h

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Watchlist
    1. 22 Şubat 2026 19:48 UTCinvestigating

      We are currently investigating an issue where some users may be unable to see individual stocks in their Watchlist. Trading functionality is not impacted. Our team is actively investigating and working to restore full functionality as soon as possible. We apologize for the inconvenience and appreciate your patience. Updates will be shared here as they become available. Sincerely, The eToro team

    2. 23 Şubat 2026 06:42 UTCinvestigating

      Hello, We are currently investigating an issue where individual stocks are not appearing in the Watchlist for some users. Our team is actively working to determine the root cause and restore full functionality. We apologize for the inconvenience and appreciate your patience. Further updates will be shared here as they become available. Sincerely, The eToro Team

    3. 23 Şubat 2026 14:52 UTCinvestigating

      Hello, We are aware of an issue affecting some users where individual stocks may not appear in the Watchlist. Trading capabilities are not impacted. Our teams are continuing to investigate and are working to resolve the issue as soon as possible. We apologize for the inconvenience and will provide further updates as more information becomes available. Sincerely, The eToro Team

    4. 24 Şubat 2026 06:29 UTCresolved

      Dear eToro Customers and Partners, The incident has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team

    Some users unable to view individual stocks in the Watchlist

    Başlangıç 22 Şubat 2026 12:17 UTC · 2h 49m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Watchlist
    1. 22 Şubat 2026 12:17 UTCinvestigating

      We are currently investigating an issue where some users may be unable to see individual stocks in their Watchlist. Trading functionality is not impacted. Our team is actively investigating and working to restore full functionality as soon as possible. We apologize for the inconvenience and appreciate your patience. Updates will be shared here as they become available. Sincerely, The eToro team

    2. 22 Şubat 2026 15:06 UTCresolved

      Dear eToro Customers, The incident has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team