Pricing
Status historyRSS updatesStatus API

Powered by Uptimus

    Examsoft kesinti geçmişi

    58 Examsoft incidents · Temmuz 2024 — official updates, affected components, duration and resolution details.

    Güncel duruma dön

    Mirası Raporlama Gecikmeleri veya Unavailability

    Başlangıç 15 Ekim 2026 14:08 UTC · 3h 14m

    Pending
    Etkilenen bileşenler
    Legacy Portal Reporting
    1. 15 Ekim 2026 14:08 UTCinvestigating

      Legacy portal şu anda raporlamayı etkileyen bir hizmet olayı yaşıyor. Bu süre zarfında, kullanıcılar raporları eriştiğinde gecikmeler yaşayabilir veya bu raporlama hizmetlerini geçici olarak bulamadıklarını bulabilirler. Normal hizmeti geri yüklemek ve çalışmaktayız. Updates, sınavSoft Status Page'de daha fazla bilgi mevcut olacaktır.

    2. 15 Ekim 2026 16:37 UTCmonitoring

      Miras raporlamasını etkileyen sorun tespit edilmiştir ve hizmet restore edilmiştir. Sürekli olarak devam eden istikrarı sağlamak için hizmeti izliyoruz. Gerekirse daha fazla güncelleme sağlayacağız.

    3. 15 Ekim 2026 17:22 UTCresolved

      Raporlama işlevselliği normalde çalışır. Bu sorunu çözmek için çalışırken sabrınız için teşekkür ederiz.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Enterprise portal dagraded performans

    Başlangıç 15 Eylül 2026 19:01 UTC · 3h 0m

    Pending
    Etkilenen bileşenler
    Enterprise Portal (New Portal) ReportingEnterprise Portal (ui.examsoft.io)
    1. 15 Eylül 2026 19:01 UTCinvestigating

      Enterprise Portal'ı etkileyen yüksek performanslı raporları araştırıyoruz. Bazı kullanıcılar belirli portal işlevselliğine eriştiğinde hataları veya aralıklı yavaşlığı deneyimleyebilir. Burada güncellemeler paylaşacağız, böylece sorunu çözdüğümüzde ilerlememizi takip edebilirsiniz.

    2. 15 Eylül 2026 20:03 UTCmonitoring

      Enterprise kullanıcıları şimdi gelişmiş yanıt süreleri ve normal site hızı görmelidirler. Şu anda ek konuların ortaya çıktığını doğrulamayı izliyoruz.

    3. 15 Eylül 2026 22:01 UTCresolved

      Enterprise Portal'ı etkileyen sorun çözüldü.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    SınavSoft Servis Olayı, 10 Eylül

    Başlangıç 11 Eylül 2026 02:33 UTC · 3h 11m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Examplify for iPad ServicesExamplify Services
    1. 11 Eylül 2026 02:33 UTCinvestigating

      Bazı konulara gidiyoruz. Sınav şu anda beklenmedik bir hizmet olayı yaşıyor. Bu süre zarfında, sınavları indirmek veya yüklemek mümkün olmadığını görebilirsiniz. Burada güncellemeler paylaşacağız, böylece sorunu çözdüğümüzde ilerlememizi takip edebilirsiniz. Sonraki güncelleme: 30 dakika içinde

    2. 11 Eylül 2026 04:00 UTCinvestigating

      Sınav indirme sorununu incelemeye devam ediyoruz. Sonraki güncelleme: 30 dakika içinde.

    3. 11 Eylül 2026 04:06 UTCmonitoring

      Sorunun ve hizmetin nedenini tespit ettik. Kullanıcıların artık sınavları indirmeleri gerekir. Şu anda ek konuların ortaya çıktığını doğrulamayı izliyoruz. Sonraki güncelleme: 30 dakika içinde.

    4. 11 Eylül 2026 04:49 UTCinvestigating

      Ne yazık ki uygulanan çözüm tam olarak sorunu çözmedi, şu anda bunu daha ayrıntılı olarak araştırıyoruz. Sonraki güncelleme: 30 dakika içinde.

    5. 11 Eylül 2026 05:21 UTCmonitoring

      Sorunun ve hizmetin nedenini tespit ettik. Kullanıcılar şimdi konu olmadan sınavları basitleştirebilir. Şu anda ek konuların ortaya çıktığını doğrulamayı izliyoruz. Sonraki güncelleme: 30 dakika içinde.

    6. 11 Eylül 2026 05:44 UTCresolved

      Sınav basitliğini etkileyen sorunlar tamamen çözülmüştür. Kullanıcılar artık uygulamayı kullanan herhangi bir sorun yaşamamalıdır. Hata için özür dileriz ve restore ettiğimiz zaman sabrınızı takdir ediyoruz.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    SınavSoft Servis Olayı, 17 Ağustos

    Başlangıç 17 Ağustos 2026 15:42 UTC · 5h 48m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Enterprise Portal (ui.examsoft.io)
    1. 17 Ağustos 2026 15:42 UTCinvestigating

      Bazı konulara gidiyoruz. Enterprise şu anda beklenmedik bir hizmet olayı yaşıyor. Bu süre zarfında, hizmetlerimize giriş ve erişmek mümkün olmadığını görebilirsiniz. Burada güncellemeler paylaşacağız, böylece sorunu çözdüğümüzde ilerlememizi takip edebilirsiniz. Sonraki güncelleme: 30 dakika içinde

    2. 17 Ağustos 2026 17:01 UTCmonitoring

      Sorunun nedenini tespit ettik ve hizmet restore edildi. Enterprise kullanıcıları artık hizmetlerimize girebilmeli ve erişebilir. Şu anda ek konuların ortaya çıktığını doğrulamayı izliyoruz. Next update: within 30

    3. 17 Ağustos 2026 19:51 UTCmonitoring

      Sorunun nedenini tespit ettik ve hizmet restore edildi. Enterprise kullanıcıları artık hizmetlerimize girebilmeli ve erişebilir. Şu anda ek konuların ortaya çıktığını doğrulamayı izliyoruz.

    4. 17 Ağustos 2026 21:30 UTCresolved

      Enterprise'ı etkileyen sorunlar tamamen çözüldü. Kullanıcılar artık platforma giriş yapmak veya erişmek için herhangi bir sorun yaşamamalıdır. Hata için özür dileriz ve restore ettiğimiz zaman sabrınızı takdir ediyoruz.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    SınavSoft New Portal (ui.examsoft.io)

    Başlangıç 17 Ağustos 2026 14:36 UTC · 30m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Enterprise Portal (ui.examsoft.io)
    1. 17 Ağustos 2026 14:36 UTCinvestigating

      Şu anda Enterprise Portal (ui.examsoft.io)'ya erişmek için yetersizlik raporları araştırıyoruz. Bu yazıyı yeni bilgi olarak güncelleyeceğiz.

    2. 17 Ağustos 2026 15:05 UTCresolved

      Enterprise Portal'ı etkileyen sorunlar tamamen çözüldü. Kullanıcılar artık platforma giriş yapmak veya erişmek için herhangi bir sorun yaşamamalıdır. Hata için özür dileriz ve restore ettiğimiz zaman sabrınızı takdir ediyoruz.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Enterprise portal için gecikmiş Scoring

    Başlangıç 9 Temmuz 2026 21:00 UTC · 0m

    Pending
    1. 9 Temmuz 2026 21:31 UTCresolved

      Yaklaşık 3:50pm ve 4:10pm merkezi zaman arasında, bazı müşteriler Enterprise portal için planlanan bir hizmet dağıtım sırasında karşılaşılan bir sorun nedeniyle değerlendirme skorlarında gecikme yaşadılar. Sorun çözüldü ve puanlama hizmetleri normal operasyona döndü. Herhangi bir gecikmiş işleme artık güncellenmelidir veya tekrar ihtiyaç duyulabilir.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Unable to Score exams

    Başlangıç 29 Haziran 2026 16:27 UTC · 44m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Enterprise Portal (New Portal) ReportingEnterprise Portal (ui.examsoft.io)
    1. 29 Haziran 2026 16:27 UTCinvestigating

      We are currently investigating reports of an issue affecting scoring in the Enterprise Portal. Users may be unable to score exams at this time. Our engineering team is actively investigating the issue and working to restore normal service as quickly as possible. We will provide updates as more information becomes available.

    2. 29 Haziran 2026 16:43 UTCinvestigating

      We are continuing to investigate an issue affecting scoring in the Enterprise Portal. We are beginning to see scores processing successfully on some exams; however, scoring performance remains degraded, and some users may continue to experience delays.

    3. 29 Haziran 2026 17:10 UTCresolved

      The issue affecting scoring in the Enterprise Portal has been resolved, and scoring services have returned to normal. Our Engineering team has confirmed that exams are processing successfully. We apologize for any inconvenience this issue may have caused and appreciate your patience while we worked to restore service. Service Degradation: EDT: Monday, 29th June 11:46 – Monday, 29th June 13:11 PDT: Monday, 29th June 08:46 – Monday, 29th June 10:11 BST: Monday, 29th June 16:46 – Monday, 29th June 18:11 AEST: Tuesday, 30th June 01:46 – Tuesday, 30th June 03:11 Duration: 1 hour, 25 minutes Product(s) Affected: Enterprise Portal Impact: Administrators experienced degraded scoring performance in the Enterprise Portal. During the incident, some users were unable to score exams or experienced delays while scores were being processed.

    Issue with Examplify

    Başlangıç 17 Haziran 2026 14:50 UTC · 4h 33m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Examplify for iPad ServicesLegacy Portal (examsoft.com/institutionid)Legacy Portal ReportingExamplify Services
    1. 17 Haziran 2026 14:50 UTCinvestigating

      We are currently investigating reports that administrators are unable to post exams through the Legacy Portal. Students who have already downloaded their exams can continue to launch and take their exams without issue. Any completed exam is safely stored on the student's device and can be uploaded once services are restored. We will provide updates as more information becomes available.

    2. 17 Haziran 2026 15:50 UTCmonitoring

      We have observed that exam posting functionality through the Legacy Portal has been restored, and administrators should now be able to post exams successfully. If a posted exam is missing, please recreate the exam and post it again. At this time, we are continuing to investigate the cause of the issue. Students who have already downloaded their exams can continue to launch and take their exams without issue. Any completed exam is safely stored on the student's device and can be uploaded normally. We will continue to provide updates as more information becomes available.

    3. 17 Haziran 2026 19:23 UTCresolved

      Exam posting functionality through the Legacy Portal has been restored, and administrators are able to post exams successfully. If a posted exam is missing, please recreate the exam and post it again. Students who have already downloaded their exams can continue to launch and complete their exams without issue. Completed exams remain safely stored on the student's device and can be uploaded normally. At this time, all services are operating normally. We will continue to review this incident internally, but no further customer impact has been observed.

    Scheduled Update – SSO Configuration Change

    Başlangıç 5 Mayıs 2026 20:09 UTC · 5d 19h

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Legacy Portal (examsoft.com/institutionid)
    1. 5 Mayıs 2026 20:09 UTCinvestigating

      We will be implementing an SSO configuration update at 9:00 AM CT on 5/6/2026 that affects a small group of Legacy customers. As part of this update, our SAML certificate will be refreshed. Impacted clients will need to update their configuration accordingly. Login attempts may fail until this update is completed. Our team is working directly with affected customers to minimize disruption. Our new certificate will be updated in our metadata located here at that time https://sso.examsoft.com/sp/metadata.xml

    2. 6 Mayıs 2026 14:11 UTCmonitoring

      The Legacy SAML SSO certificate update has been completed. A small number of customers may experience login issues if their Identity Provider (IdP) has not yet been updated with the new certificate. If users are unable to log in via SSO, please contact your IT team to ensure the correct SAML certificate is configured. Our team remains available and is working with affected customers as needed. The updated certificate is available here: https://sso.examsoft.com/sp/metadata.xml

    3. 11 Mayıs 2026 15:10 UTCresolved

      The Legacy SAML SSO certificate update has been completed. Customers who have updated their Identity Provider (IdP) configuration with the new certificate should now be able to successfully authenticate via SSO. Institutions that have not yet applied the updated certificate may continue to experience login issues until their configuration is updated. The updated certificate remains available here: https://sso.examsoft.com/sp/metadata.xml Thank you for your patience while we worked through this update.

    Phone Support Currently Unavailable

    Başlangıç 23 Nisan 2026 08:36 UTC · 2h 0m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Support
    1. 23 Nisan 2026 08:36 UTCinvestigating

      We are currently experiencing technical issues with our phone lines. To ensure you receive timely assistance, please use our alternative support channels: Live Chat: Visit our Help Center (https://support.examsoft.com/hc/en-us) and click the chat icon located at the bottom right corner of the screen. Email: Reach out to our team directly at [email protected].

    2. 23 Nisan 2026 10:36 UTCresolved

      We are pleased to advise that service has been restored, we regret any inconvenience this may have caused if you were impacted by today’s incident.

    Support Hold Times

    Başlangıç 30 Mart 2026 15:06 UTC · 7d 5h

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    SupportLegacy Portal (examsoft.com/institutionid)
    1. 30 Mart 2026 15:06 UTCinvestigating

      We are currently experiencing higher than usual wait times in our Support queues. We appreciate your patience as we continue to address all contacts. For non-urgent needs, please email us at the [email protected] email address. For all updates relating to this status, please subscribe on the status.examsoft.com website.

    2. 30 Mart 2026 15:48 UTCidentified

      We are currently experiencing an issue with NYLE registrations. If you are having issues processing a payment for your applicant registration, please utilize the checkout with Paypal option and sign in with your Paypal account. We will provide an update as we obtain more details. We appreciate your patience as we continue to address all contacts. For non-urgent needs, please email us at the [email protected] email address. For all updates relating to this status, please subscribe on the status.examsoft.com website.

    3. 30 Mart 2026 16:44 UTCmonitoring

      Call volumes have returned to a steady state. We will continue to monitor the NYLE registration and payment issues. For non-urgent needs, please email us at the [email protected] email address

    4. 6 Nisan 2026 20:59 UTCresolved

      This incident has been resolved.

    Examplify Monitored Exams Unable to be Reviewed

    Başlangıç 19 Mart 2026 16:18 UTC · 6d 3h

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Examplify for iPad ServicesLegacy Portal (examsoft.com/institutionid)Enterprise Portal (ui.examsoft.io)Examplify Services
    1. 19 Mart 2026 16:18 UTCinvestigating

      We are investigating an issue where Examplify exams that have monitoring enabled are unable to be reviewed by both AI and Human Review. Our team is actively investigating and working to restore normal service as quickly as possible. Any videos submitted have been stored and will be reprocessed once we have resolved this issue. Thank you for your patience while we resolve this. For all updates, please subscribe to status.examsoft.com website.

    2. 19 Mart 2026 22:58 UTCmonitoring

      We have restored normal service for Examplify exams with monitoring enabled.  Any new Examplify exams with monitoring enabled are now processing as expected.  We are still reprocessing videos that were safely stored during this pause in service and will update this page once that is completed. Thank you for your patience while we resolve this issue. For all updates, please subscribe to status.examsoft.com website.

    3. 25 Mart 2026 19:59 UTCresolved

      This incident has been resolved.

    Australian 03-8594-1209 Phone Line Issues

    Başlangıç 4 Mart 2026 19:39 UTC · 11d 19h

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Support
    1. 4 Mart 2026 19:39 UTCinvestigating

      ExamSoft's Australian 03-8594-1209 line is currently experiencing intermittent issues and may impact user's ability to call into our support line. As we investigate, we encourage you to utilize our other support resources on examsoft.com/contact such as using the 954-429-8889 number, chat with us on our support.examsoft.com portal or email us at the [email protected] address.

    2. 16 Mart 2026 15:28 UTCresolved

      This incident has been resolved.

    Legacy Login & Examplify Upload Issues

    Başlangıç 17 Aralık 2025 22:32 UTC · 3h 45m

    Pending
    Etkilenen bileşenler
    Examplify for iPad ServicesExamplify Services
    1. 17 Aralık 2025 22:32 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    2. 18 Aralık 2025 02:17 UTCresolved

      This incident has been resolved.

    Upload Issue Examplify

    Başlangıç 17 Aralık 2025 21:54 UTC · 17m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Examplify for iPad ServicesExamplify Services
    1. 17 Aralık 2025 21:54 UTCinvestigating

      We are investigating the issue of users being unable to upload exams within Examplify. Our team is actively investigating and working to restore normal service as quickly as possible. Thank you for your patience while we resolve this. For all updates, please subscribe to status.examsoft.com website.

    2. 17 Aralık 2025 22:11 UTCresolved

      This incident has been resolved.

    Login Issues for Legacy Portal

    Başlangıç 17 Aralık 2025 21:00 UTC · 54m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Legacy Portal (examsoft.com/institutionid)Legacy Portal Reporting
    1. 17 Aralık 2025 21:00 UTCinvestigating

      We are investigating the issue of users being unable to log into the Legacy Portal. Our team is actively investigating and working to restore normal service as quickly as possible. Thank you for your patience while we resolve this. For all updates, please subscribe to status.examsoft.com website.

    2. 17 Aralık 2025 21:53 UTCresolved

      This incident has been resolved.

    Legacy Gateway & Upload errors Examplify

    Başlangıç 8 Aralık 2025 19:32 UTC · 9d 1h

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Examplify for iPad ServicesLegacy Portal (examsoft.com/institutionid)Legacy Portal ReportingExamplify Services
    1. 8 Aralık 2025 19:32 UTCinvestigating

      We are investigating the issue of users being unable to log into the Legacy Portal and errors occurring when uploading an exam on Examplify. Our team is actively investigating and working to restore normal service as quickly as possible. Thank you for your patience while we resolve this. For all updates, please subscribe to status.examsoft.com website.

    2. 8 Aralık 2025 19:52 UTCmonitoring

      We are currently and continuing to monitor the issue. There may be intermittent delays.

    3. 8 Aralık 2025 21:22 UTCmonitoring

      We are going to continue to monitor the situation to confirm resolution.

    4. 9 Aralık 2025 21:52 UTCinvestigating

      We are investigating the issue of users being unable to download or upload exams on Examplify. Our team is actively investigating and working to restore normal service as quickly as possible. Thank you for your patience while we resolve this. For all updates, please subscribe to status.examsoft.com website.

    5. 10 Aralık 2025 14:27 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 17 Aralık 2025 20:59 UTCresolved

      This incident has been resolved.

    Legacy Loading and Delay Issues

    Başlangıç 8 Aralık 2025 16:27 UTC · 54m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Legacy Portal (examsoft.com/institutionid)Legacy Portal Reporting
    1. 8 Aralık 2025 16:27 UTCinvestigating

      We are aware of reports that some users are having issues loading or logging into the Legacy Portal. Our team is actively investigating and working to restore normal service as quickly as possible. Thank you for your patience while we resolve this. For all updates, please subscribe to status.examsoft.com website.

    2. 8 Aralık 2025 17:20 UTCresolved

      This issue is currently has been resolved. All functions to the legacy portal has been restored.

    Legacy Portal Loading Issue

    Başlangıç 4 Aralık 2025 16:52 UTC · 2h 9m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Legacy Portal (examsoft.com/institutionid)Legacy Portal Reporting
    1. 4 Aralık 2025 16:52 UTCinvestigating

      We are aware of reports that some users are having issues loading or logging into the Legacy Portal. Our team is actively investigating and working to restore normal service as quickly as possible. Thank you for your patience while we resolve this. For all updates, please subscribe to status.examsoft.com website.

    2. 4 Aralık 2025 17:59 UTCinvestigating

      We are continuing to investigate the reports of Legacy portal issues. Currently, Users are reporting the ability to log in but slowness loading pages.

    3. 4 Aralık 2025 18:31 UTCidentified

      The cause of the issue has been identified and we are implementing a resolution.

    4. 4 Aralık 2025 18:33 UTCmonitoring

      Performance is returning to normal, Legacy portal users should be able to now log in and navigate the portal. We will continue to monitor.

    5. 4 Aralık 2025 19:02 UTCresolved

      The incident has been resolved and services have returned to normal.

    Login Issues on Legacy Portal

    Başlangıç 6 Kasım 2025 23:56 UTC · 16m

    Pending
    Etkilenen bileşenler
    Legacy Portal (examsoft.com/institutionid)
    1. 6 Kasım 2025 23:56 UTCinvestigating

      We are aware of reports that some users having issues logging into the Legacy Portal. Our team is actively investigating and working to restore normal service as quickly as possible. Thank you for your patience while we resolve this.

    2. 6 Kasım 2025 23:57 UTCinvestigating

      We are continuing to investigate this issue.

    3. 7 Kasım 2025 00:12 UTCresolved

      This incident has been resolved.