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    Expedited Security kesinti geçmişi

    10 Expedited Security incidents · Kasım 2020 — official updates, affected components, duration and resolution details.

    Güncel duruma dön

    Elevated settings change failures

    Başlangıç 17 Eylül 2026 10:31 UTC · 3h 54m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Expedited WAF APIExpedited WAF Management Dashboard
    1. 17 Eylül 2026 10:31 UTCinvestigating

      IP izin ve blok listeleri de dahil olmak üzere yüksek bir başarısızlık seviyesi görüyoruz, hem de Expedited WAF API hem de Yönetim Dashboard aracılığıyla. İstekler başarısız olabilir veya listeler boş görünebilir. Trafik koruması etkilenmez. Tüm siteler online kalır ve normalde korunup servis edilmeye devam eder.

    2. 17 Eylül 2026 12:08 UTCinvestigating

      Mühendislik ekibimiz araştırmaya devam ediyor ve tam ayarlar yönetimi işlevselliğini geri yüklemek için çalışıyor. Trafik koruması etkilenmez ve tüm siteler normalde online ve hizmet vermektedir.

    3. 17 Eylül 2026 12:53 UTCinvestigating

      Ayarlama yönetimi üzerinde çalışmaya devam ediyoruz. Trafik koruması etkilenmez ve tüm siteler normalde online ve hizmet vermektedir.

    4. 17 Eylül 2026 13:44 UTCinvestigating

      İş tam ayarlar yönetimi işlevselliğini geri yüklemeye devam ediyor. Trafik koruması etkilenmez ve tüm siteler normalde online kalır ve hizmet eder.

    5. 17 Eylül 2026 14:15 UTCinvestigating

      Ekibimiz hala bu konuda aktif olarak çalışıyor ve ayarları yönetimi restore ediyor. Trafik koruması etkilenmez ve tüm siteler normalde online ve hizmet vermektedir.

    6. 17 Eylül 2026 14:25 UTCresolved

      Ayarlar yönetim işlevselliği tamamen restore edilmiştir. IP izin ve blok listeleri dahil olmak üzere WAF ayarlarını okumak ve güncellemek, her iki API ve Yönetim Dashboard aracılığıyla normal olarak çalışıyor. Trafik koruması bu olayın süresi için etkilenmedi ve tüm siteler online kaldı. 16 Eylül 6:30 PM UTC ve 17 Eylül 18:30 PM UTC arasında IP liste değişiklikleri yaptıysanız, lütfen uygulanmadıklarını ve herhangi bir şeyin iade edildiğini doğrulayın. Bu rahatsızlıktan özür dileriz.

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Upstream Network Issues

    Başlangıç 5 Şubat 2024 22:38 UTC · 12m

    Pending
    Etkilenen bileşenler
    Expedited WAF Edge NetworkExpedited CDN Edge Network
    1. 5 Şubat 2024 22:38 UTCidentified

      We've identified an issue with network interconnect services in our EU and Southeast US regions, preventing requests from being completed. Requests to sites outside of those regions are unaffected.

    2. 5 Şubat 2024 22:50 UTCresolved

      We are continuing to monitor the affected networks for further issues, but all operations have been restored.

    Access Issues

    Başlangıç 6 Eylül 2022 13:42 UTC · 2h 30m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Expedited WAF Management Dashboard
    1. 6 Eylül 2022 13:42 UTCidentified

      We detected an account desync issue that is preventing access to the WAF Management Dashboard for some Expedited WAF users. The cause of the issue has been determined, and engineers are working on resolving it.

    2. 6 Eylül 2022 16:12 UTCresolved

      This incident has been resolved. We apologize for any disruption this may have caused. If you're continuing to see errors please contact [email protected]

    Heroku DNS

    Başlangıç 24 Ağustos 2022 00:53 UTC · 11h 23m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Heroku
    1. 24 Ağustos 2022 00:53 UTCinvestigating

      Heroku is experiencing issues with their upstream DNS provider. As the WAF and CDN target Heroku DNS domains as their origins, our Edge Network can't connect to Heroku. If connections into Heroku are unable to be made, a HTTP status code of 502 is returned along with a brief HTML error page describing the issue. As Heroku resolves their upstream DNS issues sites will immediately come back online with no further intervention needed. For the most recent updates, please follow Heroku's Status Page at: https://status.heroku.com/

    2. 24 Ağustos 2022 12:16 UTCinvestigating

      Heroku's issues with their upstream DNS provider have been resolved. Please continue to follow https://status.heroku.com for further updates from them.

    3. 24 Ağustos 2022 12:16 UTCresolved

      This incident has been resolved.

    Dashboard Timeouts

    Başlangıç 10 Temmuz 2022 01:22 UTC · 1d 22h

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Expedited WAF Management Dashboard
    1. 10 Temmuz 2022 01:22 UTCinvestigating

      A small number of accounts are experiencing timeout errors after SSO from their Heroku applications. We have traced the cause to an edge case in how accounts are provisioned and are actively working on a solution.

    2. 10 Temmuz 2022 01:22 UTCinvestigating

      We are continuing to investigate this issue.

    3. 11 Temmuz 2022 21:05 UTCinvestigating

      We have identified the source of the issue causing some accounts to error after logging in via SSO linking from their Heroku dashboards. Throughout this outage, the external WAF interface has continued to protect all sites.

    4. 11 Temmuz 2022 23:54 UTCresolved

      This incident has been resolved. To check if you can access your WAF dashboard correctly now, click on the Expedited WAF or Expedited CDN add-on in your Heroku Application's resources tab. If you have any further issues please report them to support@expeditedsecurity We apologize for the inconvenience that this has caused and are taking steps to modify the underlying procedures and checks that led to the dashboard control plane becoming out of sync with the larger Edge Network.

    Routing

    Başlangıç 8 Haziran 2021 18:30 UTC · 0m

    OutageBüyük çaplı olay
    1. 8 Haziran 2021 21:28 UTCresolved

      Some clients began experiencing extended latency resulting in reaching origin servers as a result of an upstream bandwidth provider outage. Network services are monitoring the situation as traffic is moved to alternate providers.

    Heroku API Issues

    Başlangıç 9 Şubat 2021 17:23 UTC · 3h 14m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    HerokuExpedited WAF Management Dashboard
    1. 9 Şubat 2021 17:23 UTCmonitoring

      Heroku is currently experiencing issues with their Platform API. This is preventing the creation of new WAF instances as we are dependent upon API responses to configure the WAF. WAFs in the process of being provisioned are also delayed as a result. Existing WAF clients are unaffected.

    2. 9 Şubat 2021 20:37 UTCresolved

      Heroku has resolved their issues with the Platform API and all issues are resolved.

    WAF Creation Delay

    Başlangıç 31 Ocak 2021 15:29 UTC · 4m

    IssuesKüçük çaplı olay
    Etkilenen bileşenler
    Expedited WAF Management Dashboard
    1. 31 Ocak 2021 15:29 UTCinvestigating

      We're currently investigating a delay in the provisioning of new WAF instances. This does not affect the normal throughput of traffic for existing WAF clients.

    2. 31 Ocak 2021 15:32 UTCinvestigating

      We have identified the issue and provisioning times have returned to normal limits.

    3. 31 Ocak 2021 15:33 UTCresolved

      This incident has been resolved.

    Dashboard Slow Loading and Interface Issues

    Başlangıç 18 Ocak 2021 13:26 UTC · 0m

    Pending
    1. 18 Ocak 2021 13:29 UTCresolved

      A Webfont icon library used in the dashboard was failing to load due to network issues. Upon replacement, with a locally cached version, the issues resolved and the dashboard is loading normally.

    Network Timeouts from Thailand ISPs

    Başlangıç 23 Kasım 2020 20:30 UTC · 0m

    Pending
    1. 8 Ocak 2021 20:32 UTCresolved

      We have received reports that a mobile ISP in Thailand has misconfigured their network routing. This has resulted in traffic timing out before it hits our Edge network. We have reported the issue but are unable to directly change their routing to fix the error.

    2. 8 Ocak 2021 20:33 UTCpostmortem

      After approximately 6 hours the network errors were resolved and connections stopped timing out.