59 Geckoboard incidents · Ocak 2024 — official updates, affected components, duration and resolution details.
Şu anda bazı widget'larda geçici hataları araştırıyoruz. Daha fazla şey öğrendiğimiz gibi güncellemeler vereceğiz.
Araştırmamız devam eden bir konu bulamadı ve bu uyarıyı kapatıyoruz. Herhangi bir karışıklık için özür dileriz ve sabrınızı takdir ediyoruz.
Resmî olay güncellemesinden otomatik olarak çevrilmiştir.
Hangi panolarda bazı müşterileri etkileyen bir sorunu araştırıyoruz. Ekibimiz, normal pano işlevselliğini tanımlamak ve restore etmek için aktif olarak çalışmaktadır. Daha fazla bilgimiz olduğu sürece başka bir güncelleme sağlayacağız.
Bazı panoların doğru yüklemesini engelleyen sorunu tespit ettik ve ekibimiz bir düzeltme üzerinde çalışıyor. Daha fazla bilgimiz olduğu gibi daha fazla güncelleme sağlayacağız.
Sorunu çözmek için bir güncelleme yayınladık ve panolar şimdi beklendiği gibi yüklemeli. Durumu izlemeye devam edeceğiz.
Bazı panoları doğru görüntülemeden etkileyen sorun şimdi çözülmüştür. Sabrınız için teşekkür ederiz. Lütfen daha fazla sorun yaşarsanı[email protected]'u destekle iletişime geçin.
Resmî olay güncellemesinden otomatik olarak çevrilmiştir.
Bazı müşteriler, devam eden bir Dropbox olayına göre yüklemedikleri sorunları yaşıyor: https://status.drop.com/incidents/q9v98cvgfbms. Durumu takip ediyoruz ve daha fazla bilgimiz olduğu sürece başka bir güncelleme paylaşacağız.
Dropbox 14:26 UTC'de bir düzeltme uyguladı ve widgets yavaş online geri dönüyor. Durumu izlemeye devam ediyoruz.
Dropbox hesaplarını etkileyen sorun çözüldü ve widgets normalde yükleniyor. Herhangi bir sorunu olmaya devam ederseniz, lütfen [email protected]'daki ekibimize ulaşırsınız ve daha da yardımcı olacağız.
Resmî olay güncellemesinden otomatik olarak çevrilmiştir.
Ödeme platform sağlayıcımızla tekrarlanan fatura ve abonelik yönetimi API'sini etkileyen bir hizmet kesintisinin farkındayız, bu da bazı kullanıcıların ödeme veya değişen planlar yapmasını engelleyebilir. Bilgi olarak daha fazla güncelleme sağlayacağız.
Ödeme sağlayıcımız fatura ve abonelik yönetimi API'sini etkileyen kesintiyi çözdü. Aboneliğinizle ilgili herhangi bir sorun yaşıyorsanız lütfen ekibimizle doğrudan destekle iletişime geç[email protected] daha fazla yardım için.
Resmî olay güncellemesinden otomatik olarak çevrilmiştir.
Kampanya İzlemesini etkileyen bir olayın farkındayız (https://status.campaignmonitor.com/incident/692706), bu da entegrasyon kullanarak müşteri pencerelerini etkileyecektir. Takımları konunun farkındadır ve bir düzeltme üzerinde çalışıyor.
Kampanya İzleme konusu ekibi tarafından çözülmüştür.
Resmî olay güncellemesinden otomatik olarak çevrilmiştir.
Bazı müşterileri Single Sign-On (SSO) aracılığıyla imzalamayı engelleyen bir sorundan haberdarız. Bu, üçüncü taraf kimlik doğrulama sağlayıcısında kesintiye neden oluyor ve ekibi aktif olarak bir düzeltme üzerinde çalışıyor. Bir e-posta adresi ve şifre ile imzalayan kullanıcılar her zamanki gibi oturum açabilir. Platformumuzun diğer tüm kısımları tamamen operasyonel kalır. Biz yakından izliyoruz ve daha fazla bildiğimiz gibi güncellemeler yayınlayacağız.
SSO işaretini etkileyen sorun çözüldü. Upstream sağlayıcısı bir düzeltme ve doğrulanmış bir kurtarma kullandı ve SSO girişleri normal olarak tekrar çalışıyor (https://status.workos.com/) Diğer tüm platform işlevlerinin tamamı etkilenmedi. Hala imzalamaya sorun yaşıyorsanız, lü[email protected]'u desteklemeye geçin.
Resmî olay güncellemesinden otomatik olarak çevrilmiştir.
We’re investigating an issue affecting some customers using our legacy dashboards, in which they may fail to load. We’ve identified the root cause and are actively working on a fix. We’ll provide another update as soon as we have more information.
We've released an update to resolve the issue. All dashboards should be loading seamlessly again. We'll continue monitoring the situation and update you shortly.
The issue affecting legacy dashboards has now been resolved. Thank you for your patience while we worked on a fix. If you continue to experience any issues, please contact us at [email protected].
We are currently investigating an issue preventing some users from adding or editing dashboard widgets. We will provides updates as more information is available.
A fix has been implemented for the issue preventing some users from adding or editing dashboard widgets, and widgets can now be added and edited normally. If you continue to experience any unexpected behavior, please reach out to our team at [email protected] for further assistance.
We are currently investigating issues with Spreadsheets widgets. We'll provide updates as we learn more.
We've released an update to resolve the issues with the Spreadsheets widgets. We'll continue monitoring the situation and update you shortly
Service incident related to Spreadsheets is now resolved. Thank you for your patience. Please contact us at [email protected] if you experience any further issues.
We are currently investigating an issue with our Shopify integration, and we'll provide updates as we learn more.
We are currently investigating whether this is related to an ongoing outage on Shopify's side affecting admins, storefronts, checkouts, and Retail POS. You can follow Shopify's own status updates at https://www.shopifystatus.com. We will update this page as we learn more.
A fix has been implemented, and we are monitoring.
The issue impacting Shopify connections has been resolved. Please reach out to [email protected] if you are experiencing any further issues.
We are currently investigating potential issues with widgets not refreshing. We'll provide updates as we learn more.
We have identified the root cause for the issue that is currently preventing widgets from refreshing and are currently working on its fix. More info to follow.
We've released an update to resolve the issues with widgets not refreshing. We'll continue monitoring the situation and update you shortly
Service incident related to widgets not refreshing is now resolved. Please contact us at [email protected] if you experience any further issues.
Due to Klaviyo's outage, the widgets are no longer working. We are currently investigating this issue, and we'll provide updates as we learn more.
We have identified the root cause and are currently working on a fix.
We've released an update, and everything should be working as expected again. We'll continue monitoring the situation.
Service incident related to the Klaviyo integration is now resolved. Please contact us at [email protected] if you experience any further issues.
We have identified the root cause of the issue affecting HubSpot, Aircall and Pipedrive refresh times
Service incident affecting HubSpot, Aircall and Pipedrive refresh times is now resolved. Please contact us at [email protected] if you experience any further issues.
We're aware of an issue which may be causing some users to be unable to load the Geckoboard app or post to their Datasets endpoints. We've identified the cause and are working on a fix.
Our engineers have isolated the cause and we're working on ensuring that the issue does not recur. We'll update you once the issue is fully resolved.
We've successfully resolved the underlying issue. Thank you for your patience.
We are experiencing an issue that may prevent connecting with MS Teams, as well as degraded performance with snapshots/notifications posting to MS Teams channels. We are currently investigating and awaiting further information from Microsoft on the scope of the issue. We will provide further details as they are available.
The issue impacting MS Teams has been resolved. New connections and snapshots are working again as expected. Please reach out to our team at [email protected] if you have any further trouble with your MS Teams connections.
We are currently investigating an issue preventing users from creating new Slack connections. We'll provide updates as we learn more.
We've released an update to resolve the issues with Slack connections and are continuing to monitor the situation. We will provide further updates as they are available.
The incident involving Slack connections has now been resolved. Thank you for your patience. Please contact us at [email protected] if you need any further assistance.
We are currently investigating an issue causing some dashboard widgets to fail to load over TV connections. We have identified the cause and are currently working to resolve it. We'll provide another update soon.
A fix has been implemented for widgets failing to load on TV screens, and we are monitoring the results. We will provide further updates as they are available.
The incident involving some widgets failing to load on TV screens has now been resolved. Thank you for your patience. Please contact us at [email protected] if you need any further assistance.
We’re currently investigating an issue affecting users attempting to create new Aircall integrations. Existing Aircall connections remain unaffected at this time.
The fix is out! All connections, including newly created ones, are functioning as expected. Please get in touch if you still notice any issues.
The issue affecting the creation of new Aircall integrations has been fully resolved. All services are operating normally. Please contact us at [email protected] if you experience any further issues.
We are currently investigating issues with the Airtable integration. We'll provide updates as we learn more.
We have identified that the issue with Airtable connections was caused by an Airtable outage on Friday (Feb 21, 2026). The outage affected the tokens we use to fetch Airtable data, rendering them invalid. To resolve this issue, affected customers need to reconnect their connections from https://app.geckoboard.com/admin/connections. We will also reach out to any affected customers separately via email. For any further questions, please feel free to contact our support team at [email protected].
We have sent reconnection emails to all affected customers, and you can also reconnect in the app from https://app.geckoboard.com/admin/connections. Thank you for your patience. Please contact us at [email protected] if you experience any further issues or have questions.
We are currently investigating issues with password resets. We'll provide updates as we learn more.
We have identified the root cause of the password reset issue and are currently working on a solution.
This issue affecting password resets is now resolved. If you still experience any difficulties, please get in touch with our support team at [email protected].
