Getfeedback kesinti geçmişi

1. 21 Ekim 2026 15:56 UTCinvestigating

   Acil koruyucu güvenlik bakımı gerçekleştirmek için geçici olarak geri ödeme hizmetimizi çevrimdışı olarak aldık. Lütfen sistemimize güvenlik ihlalinin veya uzlaşmanın kanıtı olmadığını unutmayın. Bu önlemleri, altyapımızın ve müşteri verilerinin tam korumasını sağlamak için önleyici bir ölçü olarak proaktif olarak alıyoruz. Mühendislik ve güvenlik ekiplerimiz, hizmeti gerekli güncellemelere aktif olarak uyguluyor ve test ediyor. Bakım tamamlandıktan sonra online geri dönmek bekliyoruz. Sabrınız ve anlayışınız için teşekkür ederiz.

2. 21 Ekim 2026 15:56 UTCinvestigating

   Bu konuyu araştırmaya devam ediyoruz.

3. 21 Ekim 2026 23:10 UTCmonitoring

   GetFeedback online geri döndü. Koruyucu güvenlik bakımını bitirdik ve yerinde gerekli korumalara sahibiz. Bir güvenlik ihlali veya müşteri verilerinin herhangi bir uzlaşmasının kanıtı görmüyoruz. yakından izleyeceğiz.

4. 21 Ekim 2026 23:17 UTCresolved

   Olay yeniden çözülebilir. GetFeedback online geri döndü. Koruyucu güvenlik bakımını bitirdik ve yerinde gerekli korumalara sahibiz. Bir güvenlik ihlali veya müşteri verilerinin herhangi bir uzlaşmasının kanıtı görmüyoruz.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 14 Temmuz 2026 19:15 UTCinvestigating

   Bu konu, müşterilerin canlı bir ajana ulaşmalarını veya bir e-posta desteği davasını aracılığıyla sunmalarını engelliyor. Kullanıcılar "Geçmek için bağlanan bir sorun vardı. Lütfen daha sonra tekrar deneyin" veya "Sana destek ekibimize bağlanan teknik bir sorun vardı. Lütfen daha sonra tekrar deneyin.” Biz biliyoruz ve buna bakıyoruz.

2. 14 Temmuz 2026 19:58 UTCidentified

   Sorun tespit edildi ve bir düzeltme uygulanır.

3. 14 Temmuz 2026 20:00 UTCmonitoring

   Bir düzeltme uygulandı ve sonuçları takip ediyoruz.

4. 14 Temmuz 2026 20:06 UTCresolved

   Bu olay çözüldü.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 18 Şubat 2026 01:33 UTCinvestigating

   We are currently investigating this issue.

2. 18 Şubat 2026 02:03 UTCidentified

   The issue has been identified. It was caused by an outage at a third-party. They are aware about the incident and are working towards resolving the issue, but as the issue was caused by a third-party outage, we unfortunately don't have an ETA. Notably, respondents should still be able to access and complete GetFeedback surveys.

3. 18 Şubat 2026 02:45 UTCmonitoring

   GetFeedback Direct (https://app.getfeedback.com/) appears to be loading correctly now. However, the third-party has not given an all clear on their outage. As such, we're continuing to monitor this incident.

4. 18 Şubat 2026 03:15 UTCresolved

   This incident has been resolved.

1. 26 Kasım 2025 17:23 UTCinvestigating

   Currently investigating this issue where responses entered for Checkbox questions via In-Page Widgets are not being gathered.

2. 26 Kasım 2025 19:51 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 26 Kasım 2025 21:34 UTCresolved

   This incident has been resolved. If you still face issues, please re-save your widget and try again.

1. 20 Ekim 2025 16:24 UTCmonitoring

   Due to an ongoing AWS issue (which can be monitored at https://health.aws.amazon.com/health/status), there is a significant portion of GetFeedback Direct and Digital users that cannot access the site (i.e. encountering 500 error).

2. 20 Ekim 2025 19:34 UTCresolved

   This incident has been resolved as we are no longer seeing direct impact to our services. Please be aware that AWS may still be having some intermittent issues though.

1. 29 Eylül 2025 23:14 UTCresolved

   From around 2:18pm - 2:52pm (PST) today, there was a site issue impacting GetFeedback Direct Analytics where users might be unable to view survey responses on their dashboards during this period. This is now resolved.

1. 14 Ağustos 2025 15:15 UTCinvestigating

   We are currently investigating an issue impacting GetFeedback Digital.

2. 14 Ağustos 2025 15:46 UTCinvestigating

   We are continuing to investigate this issue.

3. 14 Ağustos 2025 18:31 UTCresolved

   This incident has been resolved.

1. 10 Haziran 2025 11:26 UTCinvestigating

   Some users are unable to login to GetFeedback Direct. We are currently investigating this issue.

2. 10 Haziran 2025 11:44 UTCidentified

   This issue is being caused by an outage with one of our downstream providers.

3. 10 Haziran 2025 23:08 UTCmonitoring

   We have started to see some recovery in services with our provider. Please try logging in again. We'll continue to monitor the situation and update accordingly.

4. 11 Haziran 2025 01:04 UTCresolved

   This incident has been resolved.

1. 20 Şubat 2025 04:20 UTCmonitoring

   http://getfeedback-cx.com/ survey links, commonly sent through email campaigns, are inaccessible. We've taken the necessary steps on our end to address the issue, but full resolution requires action from a third party. We'll update here once the issue has been completely resolved.

2. 20 Şubat 2025 17:25 UTCresolved

   This issue has been resolved.

1. 15 Ocak 2025 16:19 UTCresolved

   We experienced a issue where GetFeedback was unreachable. This issue is now resolved

1. 4 Aralık 2024 04:53 UTCinvestigating

   We are currently investigating this issue.

2. 4 Aralık 2024 04:54 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 4 Aralık 2024 05:20 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 4 Aralık 2024 05:29 UTCresolved

   This incident has been resolved.

1. 29 Ağustos 2024 18:49 UTCidentified

   We're currently experiencing issues with the dashboards loading for GetFeedback Direct. Users won't be able to view responses on their dashboards at this time.

2. 29 Ağustos 2024 19:15 UTCresolved

   This issue has been resolved. Dashboards and survey responses are now loading.

1. 13 Ağustos 2024 18:41 UTCinvestigating

   We are investigating an issue with results and dashboards not loading in the GetFeedback platform.

2. 13 Ağustos 2024 18:51 UTCresolved

   This incident has been resolved.

1. 6 Ağustos 2024 15:30 UTCinvestigating

   We are currently investigating the issue. Status will be updated accordingly pending investigation.

2. 7 Ağustos 2024 15:18 UTCresolved

   This incident has been resolved.

1. 30 Temmuz 2024 17:45 UTCinvestigating

   We are investigating an issue with results and dashboards not loading in the GetFeedback platform.

2. 30 Temmuz 2024 19:09 UTCresolved

   The issue has been resolved.

1. 23 Temmuz 2024 18:04 UTCinvestigating

   We are investigating an issue with results and dashboards not loading in the GetFeedback platform.

2. 23 Temmuz 2024 21:39 UTCresolved

   The issue has been resolved and results are available to view.

1. 4 Temmuz 2024 14:17 UTCinvestigating

   We are currently investigating this issue.

2. 4 Temmuz 2024 15:15 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 5 Temmuz 2024 10:51 UTCresolved

   This incident has been resolved. Web campaigns are displaying again without any errors.

1. 3 Temmuz 2024 19:09 UTCinvestigating

   We're investigating an issue impacting the ability to view results on the GetFeedback platform.

2. 3 Temmuz 2024 19:34 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 3 Temmuz 2024 20:07 UTCresolved

   This incident has been resolved.

1. 2 Temmuz 2024 16:21 UTCinvestigating

   We’re investigating an issue impacting the ability to view results on the GetFeedback platform.

2. 2 Temmuz 2024 17:41 UTCidentified

   Users unable to view survey responses on their dashboards during this period

3. 2 Temmuz 2024 17:46 UTCmonitoring

   Some data has been restored and is now available to view. Engineering is actively working towards remediation and resolution to the issue.

4. 2 Temmuz 2024 19:02 UTCresolved

   All data is restored.

1. 17 Haziran 2024 12:22 UTCinvestigating

   We’re investigating an issue impacting the ability to view results on the GetFeedback platform.

2. 17 Haziran 2024 18:37 UTCinvestigating

   We are continuing to investigate this issue.

3. 17 Haziran 2024 18:45 UTCresolved

   This incident has been resolved and results are now loading in the GetFeedback platform.