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    12 Giphy incidents · Mart 2017 — official updates, affected components, duration and resolution details.

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    Giphy API Down

    Başlangıç 18 Şubat 2026 20:24 UTC · 2h 19m

    OutageKritik olay
    Etkilenen bileşenler
    HomepageTrendingSearchSearch
    1. 18 Şubat 2026 20:24 UTCinvestigating

      We are actively investigating an outage with Giphy API.

    2. 18 Şubat 2026 21:19 UTCinvestigating

      Our services are coming back on line. We are seeing 90% plus uptime across all our integrations. We will update here once we are at 100% uptime.

    3. 18 Şubat 2026 22:11 UTCinvestigating

      We are continuing to investigate this issue.

    4. 18 Şubat 2026 22:27 UTCinvestigating

      Giphy Website is down.

    5. 18 Şubat 2026 22:30 UTCinvestigating

      GIphy.com and Giphy API are back up.

    6. 18 Şubat 2026 22:43 UTCresolved

      This incident has been resolved.

    Search Is showing a Degraded Experience for our users

    Başlangıç 9 Eylül 2025 15:41 UTC · 30m

    Pending
    Etkilenen bileşenler
    SearchSearch
    1. 9 Eylül 2025 15:41 UTCinvestigating

      Our teams are currently investigating the issue.

    2. 9 Eylül 2025 16:11 UTCresolved

      Our teams have resolved the incident.

    Elevated Errors for Search

    Başlangıç 8 Ağustos 2025 00:19 UTC · 15m

    Pending
    Etkilenen bileşenler
    DevelopersTrendingSearchSearch
    1. 8 Ağustos 2025 00:19 UTCinvestigating

      We’re currently investigating an issue affecting the performance and/or availability of our search service. The team is actively working on mitigation

    2. 8 Ağustos 2025 00:34 UTCinvestigating

      This incident has been resolved.

    3. 8 Ağustos 2025 05:22 UTCresolved

      This incident has been resolved.

    Elevated Errors for Search

    Başlangıç 4 Ağustos 2025 23:11 UTC · 46m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    HomepageSearchSearch
    1. 4 Ağustos 2025 23:11 UTCinvestigating

      We’re currently investigating an issue affecting the performance and/or availability of our search service. The team is actively working on mitigation.

    2. 4 Ağustos 2025 23:22 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 4 Ağustos 2025 23:57 UTCresolved

      This incident has been resolved.

    Elevated latency & error rates

    Başlangıç 22 Aralık 2021 15:33 UTC · 166d 3h

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    TrendingSearchSearch
    1. 22 Aralık 2021 15:33 UTCidentified

      There are elevated errors rates and increased latencies for several endpoints. We have identified the root cause and are working to restore full functionality.

    2. 22 Aralık 2021 17:37 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 6 Haziran 2022 18:49 UTCresolved

      This incident has been resolved.

    Elevated error rates

    Başlangıç 7 Aralık 2021 16:30 UTC · 22h 24m

    OutageKritik olay
    Etkilenen bileşenler
    SearchSearchUpload
    1. 7 Aralık 2021 16:30 UTCinvestigating

      We are currently investigating the issues.

    2. 7 Aralık 2021 16:36 UTCinvestigating

      We are continuing to investigate this issue.

    3. 7 Aralık 2021 22:20 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 8 Aralık 2021 14:53 UTCresolved

      This incident has been resolved.

    Elevated error rates with API

    Başlangıç 25 Kasım 2020 14:46 UTC · 1d 7h

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    HomepageTrendingSearchSearchUpload
    1. 25 Kasım 2020 14:46 UTCidentified

      We have identified an issue with one of our downstream systems which is causing increased error rates on our API.

    2. 25 Kasım 2020 16:52 UTCmonitoring

      We are seeing signs of recovery and are actively monitoring.

    3. 25 Kasım 2020 18:42 UTCmonitoring

      Users may experience intermittent issues on our homepage (https://giphy.com). We have identified the issue and are will implement a fix shortly.

    4. 25 Kasım 2020 21:01 UTCmonitoring

      We have implemented a fix for issue that was affecting our Homepage. At this point all products are operational. We continue to monitor the situation.

    5. 26 Kasım 2020 22:04 UTCresolved

      This incident has been resolved.

    Developer Portal and Tools in Read Only Mode

    Başlangıç 11 Kasım 2020 01:31 UTC · 17h 29m

    OutageBüyük çaplı olay
    Etkilenen bileşenler
    Developers
    1. 11 Kasım 2020 01:31 UTCmonitoring

      Due to an ongoing incident surrounding our internal datastore update (see: scheduled maintenance), our Developer Portal (developer.giphy.com) is currently in a read-only state, as we monitor a fix that has been applied. During this time, you will not be able to create new applications, or modify/delete existing applications. No changes to the attributes of an API keys can be made during this period (e.g., upgrading a beta key to a production key). Note that the use of existing API keys by client applications will be unaffected. We will provide updates here, but expect this read-only operation to continue through this evening. Thank you for your patience, and we apologize for any inconvenience.

    2. 11 Kasım 2020 19:01 UTCresolved

      Thank you for your patience. We are happy to report our systems are fully operational, and developers may once again create new applications, or modify/delete existing ones. All the best!

    Reported SSL cert issues on our media urls

    Başlangıç 26 Şubat 2018 23:44 UTC · 4h 15m

    OutageBüyük çaplı olay
    1. 26 Şubat 2018 23:44 UTCinvestigating

      We are aware that some users are experiencing SSL cert issues on our media urls. We are currently investigating and will update the status of this incident as we resolve this issue. Thank you for your patience.

    2. 27 Şubat 2018 03:59 UTCresolved

      Our SSL certificate has been updated and we verified that clients no longer reject it, specifically the firefox nightly browser.

    Errors on GIPHY API, Giphy.com, and GIPHY Apps

    Başlangıç 15 Kasım 2017 20:43 UTC · 5m

    Pending
    1. 15 Kasım 2017 20:43 UTCidentified

      We are experiencing issues with the GIPHY API and users may be experiencing 500 errors. We are working to resolve the issue.

    2. 15 Kasım 2017 20:49 UTCresolved

      The GIPHY API experienced an outage for about 25 minutes today from 3:20–3:45 ET. API clients may have experienced 500 errors for requests. We have resolved the issue and are monitoring closely. Please reach out to [email protected] with any questions.

    GIPHY for Chrome and Gmail extensions compromised

    Başlangıç 19 Haziran 2017 22:18 UTC · 0m

    Pending
    1. 19 Haziran 2017 22:18 UTCresolved

      The GIPHY for Chrome and GIPHY for Gmail extensions were compromised on Saturday June 17 between 11am–1pm ET when they were updated to include a malicious JavaScript file. We detected the issue and released an updated version of each extension immediately. The versions compromised are GIPHY for Chrome 1.4 and GIPHY for Gmail 1.5. The most up-to-date, safe versions are GIPHY for Chrome 1.5 and GIPHY for Gmail 1.6. Only users who updated their Chrome extensions during that window should be affected. We apologize for any inconvenience this may have caused. Please email [email protected] with any questions or concerns.

    Issues with serving media and with uploads due to Amazon S3 outage

    Başlangıç 1 Mart 2017 00:52 UTC · 14m

    Pending
    1. 1 Mart 2017 00:52 UTCinvestigating

      GIPHY API endpoints are experiencing issues related to S3 outage on Amazon Web Services including: problems serving uncached media assets, errors with sharing certain GIF renditions on social media, and upload errors. We are working hard to fix these issues while we wait for S3 to stabilize. Thank you for your patience!

    2. 1 Mart 2017 00:58 UTCmonitoring

      We are still waiting for S3 to recover, and meanwhile, we are working to make sure all endpoints serving GIFs are stable, though we are still experiencing issues serving uncached media and errors on upload.

    3. 1 Mart 2017 01:05 UTCmonitoring

      Now that S3 has stabilized, all issues with broken images or sharing GIFs should now be resolved. We are still seeing upload errors but will keep you posted as these resolve.

    4. 1 Mart 2017 01:07 UTCresolved

      All GIPHY API endpoints are up and running: all features, media, and uploads should be working normally. You can now resume all of the searching, sharing, and creation of GIFs. Thank you for your patience today ❤️