Hevo kesinti geçmişi

1. 21 Eylül 2026 23:59 UTCinvestigating

   21 Eylül'de 3:50 PM PDT'de başlayan bir AWS kesintisi nedeniyle, bazı Edge boru hatları etkilendi ve ingestion'a yol açtı. En son güncellemeler için AWS Sağlık statüsü sayfasına başvurabilirsiniz: https://health.aws.amazon.com/health/status Durumu yakından takip ediyoruz ve daha fazla güncellemede yayınlayacaksınız.

2. 22 Eylül 2026 00:08 UTCidentified

   Sorun tespit edildi ve bir düzeltme uygulanır.

3. 22 Eylül 2026 00:08 UTCmonitoring

   Bir düzeltme uygulandı ve sonuçları takip ediyoruz.

4. 22 Eylül 2026 00:31 UTCresolved

   Bu olay çözüldü. Hevo Edge etkileyen AWS olayı çözüldü ve etkilenen boru hatları normal işleme geri döndü. Kurtarma çeklerini tamamladık ve etkilenen hizmetlerin ve boru hatlarının beklendiği gibi çalıştığını doğruladık. Bir önlem olarak, lütfen kritik boru hatlarınızı ve alt verinizi gözden geçirin. alışılmadık bir şey fark ederseniz, Hevo Support at [email protected].

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 2 Ağustos 2026 17:10 UTCidentified

   Sorun tespit edildi ve bir düzeltme üzerinde çalışıyoruz. Olay başlangıç zamanı: 4:00 PM UTC

2. 2 Ağustos 2026 17:16 UTCmonitoring

   Bir düzeltme uygulandı ve sonuçları takip ediyoruz. ABD bölgesinde veri hatları ve modelleri etkileyen bir sorun tespit ettik. Servisler geri döndükçe, veri hatlarının 1 saatlik işlem gecikmesini deneyimlemelerini bekliyoruz. Kurtarmayı izlemeye devam edeceğiz ve ihtiyaç duyulan şekilde daha fazla güncelleme sağlayacağız.

3. 3 Ağustos 2026 02:45 UTCresolved

   Bu olay çözüldü.

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1. 30 Temmuz 2026 06:37 UTCidentified

   Şu anda Google Ads bağlantısındaki başarısızlıkları görüyoruz Ad Group ve kampanya nesnelerini sürüm 21'den 24'e kadar yükseltiyoruz. Mühendislik ekibimiz kök nedenini belirledi ve aktif olarak bir düzeltme uygulamak için çalışıyor.

2. 31 Temmuz 2026 00:12 UTCmonitoring

   Bir düzeltme uygulandı ve sonuçları takip ediyoruz.

3. 31 Temmuz 2026 05:21 UTCresolved

   Bu olay çözüldü.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 19 Temmuz 2026 09:43 UTCmonitoring

   Meta Reklam API'sini 08:42'den etkileyen yüksek performans gözlemlendik - Facebook Ads boru hatları için gecikmiş verilerle sonuçlandı. Sorun çözülebilir ve hizmetler normale döndü. Durumu yakından izlemeye devam ediyoruz.

2. 19 Temmuz 2026 10:00 UTCresolved

   Bu olay çözüldü.

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1. 16 Temmuz 2026 08:38 UTCinvestigating

   Mevcut loglar, geri dönüş süreçlerinin hiçbiri etkilendiğini gösteriyor. Şu anda konuyu UI ile araştırıyoruz.

2. 16 Temmuz 2026 09:13 UTCidentified

   AWS, Amazon CloudFront ile sorunu araştırıyor. Daha fazla ayrıntı için, lütfen AWS STATUS'a bakın: https://health.aws.amazon.com/health/status

3. 16 Temmuz 2026 11:19 UTCmonitoring

   Artık CloudFront aracılığıyla yollanan talepler için sağlıklı cevaplar görüyoruz ve UI bölgeler arasında erişilebilir olmalıdır. Ekip hala bunu izliyor. AWS'den son güncelleme (11:16 AM UTC): https://health.aws.amazon.com/health/status

4. 16 Temmuz 2026 11:51 UTCresolved

   Bu olay çözüldü.

Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

1. 17 Haziran 2026 14:30 UTCinvestigating

   We are currently observing connection failures for Redshift sources and destinations for some teams across different regions. The issue could potentially impact Redshift connections via SSH tunnel. As a result, affected pipelines may experience delays in data ingestion or loading. Our engineering team is actively investigating the issue, and we will provide further updates.

2. 17 Haziran 2026 17:16 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 17 Haziran 2026 18:40 UTCidentified

   We are continuing to work on a fix for this issue.

4. 17 Haziran 2026 22:37 UTCidentified

   The fix is under deployment for the US (us-east-1) region. This should take another 2-3 hours for the pipelines to recover. Thanks for your patience in the meantime.

5. 17 Haziran 2026 23:42 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

6. 18 Haziran 2026 06:38 UTCresolved

   This incident has been resolved.

1. 12 Haziran 2026 14:31 UTCidentified

   We are currently investigating an issue affecting Facebook Ads source connectors. Customers may experience ingestion failures or delays. Our engineering team is actively investigating the issue, and we will provide further updates.

2. 12 Haziran 2026 16:09 UTCmonitoring

   We suspect this may have been related to a Meta service disruption. Most of the affected pipelines have recovered and are functioning normally. Reference : https://metastatus.com/

3. 12 Haziran 2026 16:09 UTCresolved

   This incident has been resolved.

1. 4 Haziran 2026 13:15 UTCresolved

   We observed elevated error rates in the Event Consumption service between 05:02 PM and 05:25 PM IST, which resulted in delays in event processing. Our Engineering team identified the issue, mitigated the impact, and restored normal service. Event processing has resumed, and any backlog generated during the incident has been cleared. Current Status: Resolved. All services are operating normally, and event processing is functioning as expected.

1. 11 Mayıs 2026 12:09 UTCinvestigating

   We are currently investigating this issue.

2. 11 Mayıs 2026 12:35 UTCinvestigating

   We are continuing to investigate this issue.

3. 11 Mayıs 2026 12:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 14 Mayıs 2026 11:34 UTCresolved

   This incident has been resolved.

1. 9 Mayıs 2026 18:48 UTCmonitoring

   We experienced a Kafka connection issue triggered due to an AWS outage, which impacted processing between approximately 5:30 PM and 11:00 PM IST. The necessary corrective actions have been taken to resolve the issue, and the pipelines are expected to resume normal ingestion. We are currently moving the incident to a Monitoring state and are actively observing the system to ensure stability. A detailed RCA will be shared as soon as it is available.

2. 15 Mayıs 2026 12:12 UTCresolved

   This incident has been resolved.

1. 23 Nisan 2026 00:52 UTCinvestigating

   We are investigating an issue impacting data pipelines in the US-GCP region, leading to degraded performance. Our engineering team is actively working on identifying the cause and restoring normal performance. Further updates will be shared shortly.

2. 23 Nisan 2026 02:41 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 23 Nisan 2026 02:53 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 23 Nisan 2026 02:53 UTCresolved

   This incident has been resolved.

1. 16 Nisan 2026 14:23 UTCidentified

   We are currently observing failures in few of the Redshift destinations created after July 2025. Our team is actively investigating the issue and will keep you informed with the latest updates

2. 16 Nisan 2026 17:04 UTCidentified

   We are continuing to work on a fix for this issue.

3. 16 Nisan 2026 17:04 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 16 Nisan 2026 17:22 UTCresolved

   This incident has been resolved.

1. 15 Nisan 2026 03:42 UTCinvestigating

   We identified an issue impacting data pipelines in the US-GCP region, which resulted in degraded performance. We are investigating the issue.

2. 15 Nisan 2026 08:22 UTCinvestigating

   We are continuing to investigate this issue.

3. 15 Nisan 2026 08:22 UTCresolved

   This incident has been resolved.

1. 5 Mart 2026 07:29 UTCinvestigating

   We identified an issue impacting data pipelines and models in the US region, which resulted in degraded performance. we are investigating the issue.

2. 5 Mart 2026 07:33 UTCresolved

   We identified an issue impacting data pipelines and models in the US region, which resulted in degraded performance. Our engineering team investigated the root cause and has now resolved the issue. All services are currently operating normally.

1. 11 Şubat 2026 09:40 UTCinvestigating

   We have identified an issue where Job Monitoring in the US region is currently impacted, and users may not see jobs or their proper statuses from the past two days until the issue is resolved. Rest assured, our engineering team is actively investigating the cause, and we will share updates as we make progress.

2. 11 Şubat 2026 14:47 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 11 Şubat 2026 17:54 UTCresolved

   This incident has been resolved.

1. 4 Şubat 2026 16:44 UTCinvestigating

   We have identified lag buildups across pipelines for some of the teams in the US2 cluster. If you're facing some lag with data delivery, kindly rest assured that we're working on it as our topmost priority. Apologies for any inconvenience. We will share further updates here in some time.

2. 4 Şubat 2026 16:45 UTCinvestigating

   We are continuing to investigate this issue.

3. 4 Şubat 2026 17:02 UTCidentified

   The issue has been identified, and we're working on the fix. We want to ensure all the impacted users that this will be mitigated very soon.

4. 4 Şubat 2026 17:02 UTCidentified

   We are continuing to work on a fix for this issue.

5. 4 Şubat 2026 17:19 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

6. 4 Şubat 2026 17:37 UTCresolved

   This incident has been resolved.

1. 28 Ocak 2026 07:56 UTCinvestigating

   We are currently experiencing issues retrieving data for the Charge and Refund objects from Stripe. Our team is actively investigating the issue.

2. 28 Ocak 2026 17:22 UTCidentified

   The issue has been identified on Stripe's end, and our team is checking with Stripe's support regarding a concrete root cause. To fix any Stripe pipelines with failing objects like Charge, Refund, or Dispute, please generate a new restricted API key and configure the same in the source settings. Steps mentioned here: https://docs.hevodata.com/sources/fna-analytics/stripe/#obtaining-the-api-key

3. 28 Ocak 2026 17:23 UTCresolved

   We're closing this incident as it has been resolved at our end.

1. 21 Ocak 2026 11:57 UTCidentified

   Some Snowflake destinations are currently failing with the following error: “Passphrase is required for encrypted private key.” The root cause has been identified, and a fix is actively being implemented. We will provide further updates as progress continues.

2. 21 Ocak 2026 19:07 UTCidentified

   We are continuing to work on a fix for this issue.

3. 21 Ocak 2026 20:52 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 21 Ocak 2026 20:52 UTCresolved

   This incident has been resolved.

1. 22 Aralık 2025 16:17 UTCinvestigating

   We have identified some failures in our backend across AWS regions. Users might experience slowness with pipeline operations. Any inconvenience is deeply regretted.

2. 22 Aralık 2025 17:06 UTCinvestigating

   We are continuing to investigate this issue.

3. 22 Aralık 2025 17:07 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 22 Aralık 2025 17:30 UTCmonitoring

   We have deployed some changes at our end to mitigate the issue. We have observed the volume of errors getting reduced after the same and we will be further monitoring the results.

5. 22 Aralık 2025 17:34 UTCresolved

   This incident has been resolved.

1. 16 Aralık 2025 07:31 UTCidentified

   Snowflake is experiencing an outage in the US-West, AWS Europe, and AWS Asia Pacific Regions. This is impacting our Loading Job.

2. 16 Aralık 2025 16:55 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 16 Aralık 2025 16:59 UTCresolved

   The issue has been resolved Reference : https://status.snowflake.com/