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    9 Inline Manual incidents · Temmuz 2021 — official updates, affected components, duration and resolution details.

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    CVE-2026-66066'ya potansiyel maruz kalmanın incelenmesi

    Başlangıç 31 Temmuz 2026 11:27 UTC · 5d 9h

    Pending
    1. 31 Temmuz 2026 11:27 UTCinvestigating

      Son zamanlarda açıklanan kırılganlıklardan haberdarız CVE-2026-66066 ve bunu ciddiye alıyoruz. Üretim sistemlerimiz zaten yanıldı. Şimdi, yama uygulanmadan önce kırılganlığı kullanmak için herhangi bir girişim olup olmadığını doğrulamak için ilgili günlüklerin ayrıntılı bir incelemesini yapıyoruz. Bu aşamada, Inline Manual'in etkilendiğine dair hiçbir kanıt bulamadık. Soruşturmayı bir önlem olarak sürdürüyoruz ve inceleme tamamlandıktan sonra başka bir güncelleme paylaşacağız. [CVE-2026-66066] Olası keyfi dosya Active Storage varyant işlemede oku ve uzaktan kod yürütme - https://discuss.rubyonrails.org/t/cve-2026-66066-pos-read-and-remote-code-execution-in-active-storage-vari-processing/9143232

    2. 31 Temmuz 2026 19:08 UTCinvestigating

      CVE-2026-66066'nın sistemlerimizin yanıldığı herhangi bir işaret için günlüklerimizi incelemeye devam ediyoruz. Şimdiye kadar, bu kırılganlığa ilişkin kötü niyetli aktivite kanıtı bulamadık. Hızlı cevabımız herhangi bir sömürüyü engelledi ve ayrıca tüm etkilenen gizli anahtarları ek bir önlem olarak döndürdü. Önemli bir şekilde, bir saldırganın bu kırılganlığı kullanmaya çalışsa bile, onlara müşteri verilere erişmesini vermedi. Bunu, etkilenen bileşeninin altyapımızda nasıl izole edildiğine dayanarak doğruladık. Hafta sonunu gözden geçirmeye ve hafta sonu boyunca şüpheli bir aktivite için izlemeye devam edeceğiz. Başka bir güncellemeyi daha önce, ilgili herhangi bir şeyi ya da Pazartesi günü, 3 Ağustos’ta yeni bulgular yoksa yayımlayacağız.

    3. 5 Ağustos 2026 21:13 UTCresolved

      Çözüldü - sömürünün kanıtı Araştırmamızı CVE-2026-66066 potansiyel etkisini tamamladık. Bilinçli bir yaklaşım aldık ve standart inceleme sürecimizin ötesine geçtik, her ilgili bilgi kaynağını incelememizi sağlamak için. Bu dahil: - Etkilenen sistemleri hemen - Uygulamayı gözden geçirmek, altyapı ve ilgili dönemleri kapsayan giriş logları - sömürücü ile ilişkili bilinen göstergeleri ve desenleri arayın - Daha ayrıntılı olarak alışılmadık istekler ve aktivite yatırım yapmak - Tüm potansiyel olarak gizli anahtarları bir önlem olarak uçurmak - İlk inceleme tamamlandıktan sonra sürekli gelişmiş izleme tamamlandı - Etkilenen bileşeninin müşteri verilerine erişim sağlamayabileceğini belirtmek Bu çalışmayı tamamladıktan sonra, kırılganlığın sömürüldüğü veya Inline Manual'in etkilendiği sıfır kanıt bulduk. Bu nedenle bu olayı çözdük. Normal güvenlik izleme süreçlerimizi takip etmeye devam edeceğiz ve yeni bilgiler mevcut olursa daha fazla harekete geçeceğiz. Teşekkür ederim, Marek ve takım

    Resmî olay güncellemesinden otomatik olarak çevrilmiştir.

    Main Website Unavailable - inlinemanual.com

    Başlangıç 8 Ekim 2024 03:51 UTC · 38m

    Pending
    1. 8 Ekim 2024 03:51 UTCinvestigating

      We are currently experiencing technical difficulties with our main website, inlinemanual.com. Our team is actively working to resolve the issue as quickly as possible, and we will provide updates as we have more information. In the meantime, we want to reassure you that our platform, app.inlinemanual.com, is fully operational and unaffected by this outage. You can continue to access all your sites, content, and features without any interruption. We apologize for any inconvenience this may cause and appreciate your patience and understanding as we work to restore our main website. If you have any questions or need assistance, please feel free to contact our support team at [email protected].

    2. 8 Ekim 2024 04:00 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 8 Ekim 2024 04:08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 8 Ekim 2024 04:29 UTCresolved

      This incident has been resolved.

    CVE-2024-3094 - xz - liblzma library

    Başlangıç 30 Mart 2024 11:10 UTC · 1h 18m

    Pending
    1. 30 Mart 2024 11:10 UTCinvestigating

      We're following the evolution of the situation around CVE-2024-3094 - https://nvd.nist.gov/vuln/detail/CVE-2024-3094 Our Engineering and Security teams are currently investigating if the CVE-2024-3094 incident applies to any of our service resources.

    2. 30 Mart 2024 12:28 UTCresolved

      This incident has been resolved. After a thorough investigation we conclude that our systems were not affected by the CVE-2024-3094 and the specified library versions.

    Authoring Tool Unavailable

    Başlangıç 5 Aralık 2023 10:53 UTC · 6h 30m

    Pending
    1. 5 Aralık 2023 10:53 UTCinvestigating

      Authoring Tool is currently unavailable. We are actively investigating the issue and working to restore access as soon as possible. Thank you for your understanding and patience.

    2. 5 Aralık 2023 10:54 UTCidentified

      We have identified the issue affecting the Authoring Tool and are diligently working on a fix. We expect to restore full functionality soon.

    3. 5 Aralık 2023 11:03 UTCmonitoring

      The issue with the Authoring Tool has been resolved and we are now closely monitoring the system for stability. Thank you for your patience, and we apologize for any inconvenience caused. Please feel free to resume using the tool.

    4. 5 Aralık 2023 17:23 UTCresolved

      This incident has been resolved.

    Degraded performance - People tab

    Başlangıç 11 Ocak 2023 20:48 UTC · 13d 21h

    IssuesKüçük çaplı olay
    1. 11 Ocak 2023 20:48 UTCinvestigating

      We are experiencing a degraded performance on one of our parts of the Inline Manual Portal - app.inlinemanual.com. Affected areas: - People Tab - latest profiles and updates are not showing. - Various operations on People profiles are not working through the Portal. This does not affect your users' experience, as their progress is still being appropriately stored and processed without any delay.

    2. 11 Ocak 2023 21:50 UTCidentified

      We have identified the issue and are working on a fix.

    3. 11 Ocak 2023 22:04 UTCmonitoring

      Issue has been fixed. Sync jobs across all analytics servers are running as expected. The deletion and other Profile actions are working. The Profiles are being re-synchronised. We are monitoring the re-sync process as it might take several hours to update affected profiles fully and for any recurrence of issues. We have confirmed that this did not impact the end-users' experience and only impacted the Inline Manual's Portal UI, where we display Profiles.

    4. 25 Ocak 2023 17:47 UTCresolved

      We have been following the data consistency thoroughly throughout the past few weeks. This incident has been resolved.

    Log4j RCE vulnerability mitigation

    Başlangıç 16 Aralık 2021 10:35 UTC · 40d 4h

    Pending
    1. 16 Aralık 2021 10:35 UTCmonitoring

      Incident ongoing since December 11th. We're following the evolution of the situation around CVE-2021-45046. Our Engineering and Security teams started to work on log4j incident on December 10th in the morning EU time and updated, mitigated or removed the vulnerable log4j packages from our environment. No misuse has been detected and active threat hunting continues. Our mitigation actions: - Updated log4j where possible - Scanned logs retrospectively one month back for various scenarios - Our security team is still actively hunting for signs of exploitation The service affected is not directly accessible through internet. It sits within our private network. The request can be made through an API which goes through application first, not passing any headers and it correctly sanitizes all user entered content. This has been verified and confirmed. The service itself logs only minimum information, none of the user entered content makes it through to the logs. The attacker would need to be logged in to Inline Manual Portal or have API Access Tokens to be able to communicate indirectly through the API with the service - we have not detected any attempts to do so.

    2. 18 Aralık 2021 09:24 UTCmonitoring

      We are closely following Log4j vulnerability evolution and the latest release of Log4j 2.17.0. As we have fully removed Log4j packages from our infrastructure, we are not affected by newly found issues within Log4j packages.

    3. 25 Ocak 2022 15:27 UTCresolved

      This incident has been resolved. Our systems were not compromised nor affected by the Log4j vulnerability.

    Google Cloud Downtime - All apps

    Başlangıç 16 Kasım 2021 18:00 UTC · 2h 13m

    OutageKritik olay
    1. 16 Kasım 2021 18:00 UTCinvestigating

      We are experiencing downtime on our main app and analytics due to worldwide Google Cloud downtime. We are investigating.

    2. 16 Kasım 2021 18:01 UTCinvestigating

      We are continuing to investigate this issue.

    3. 16 Kasım 2021 18:12 UTCidentified

      Incident identified and confirmed to relate to Google Cloud platform global network issues. https://status.cloud.google.com/incidents/6PM5mNd43NbMqjCZ5REh

    4. 16 Kasım 2021 18:16 UTCmonitoring

      All systems are back to normal and we are monitoring the Google Cloud's status.

    5. 16 Kasım 2021 20:13 UTCresolved

      The issue with Google Cloud Networking has been resolved for all affected projects as of Tuesday, 2021-11-16 11:28 US/Pacific. https://status.cloud.google.com/incidents/6PM5mNd43NbMqjCZ5REh

    Inline Manual Portal degraded performance

    Başlangıç 8 Kasım 2021 09:17 UTC · 8h 10m

    Pending
    1. 8 Kasım 2021 09:17 UTCinvestigating

      We are experiencing degraded performance on Inline Manual Portal. This affects only users within the Inline Manual Portal at app.inlinemanual.com making some pages unavailable. The end-users consuming the player are not affected.

    2. 8 Kasım 2021 12:27 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 8 Kasım 2021 17:26 UTCresolved

      This incident has been resolved.

    Degraded performance - player data not updating for the end-users

    Başlangıç 16 Temmuz 2021 09:22 UTC · 3h 2m

    Pending
    1. 16 Temmuz 2021 09:22 UTCinvestigating

      We are currently investigating this issue.

    2. 16 Temmuz 2021 09:30 UTCmonitoring

      We have identified the problem and fixed the primary cause. We continue monitoring the situation.

    3. 16 Temmuz 2021 12:24 UTCresolved

      This incident has been resolved.